We've been renting beach houses through Elliot for over 15 years now, and in the beginning, our…read moreexperiences were truly wonderful. Unfortunately, over the past few years, we've noticed a significant decline. Cleanliness has become a recurring issue. We've had to call housekeeping back multiple times because the initial cleaning was not done well. This past year, there was hair on the toilet paper holder, visible dust in several areas, and the indoor glass tables looked like they were wiped with harsh cleaners, leaving them streaky and cloudy. In the past, if something wasn't right, we could call and it would be taken care of quickly and professionally. This year felt very different. The hot tub was broken, and instead of a straightforward apology or resolution, the issue seemed to be brushed off. We also had random sheets placed in our elevator that we didn't request, which added to the confusion. What was most disappointing was that when my mom left a review on their site, parts of it were altered and the negative feedback was removed--even though she still gave a generous 4-star rating. As long-time renters, it's frustrating to see the quality and customer service go downhill like this. We've made many great memories over the years, but we hope to see improvements moving forward.

Verandas at 501 S. Ocean Blvd, North Myrtle Beach -- Extremely Disappointing Experience…read more Our experience with Elliott Rentals was extremely disappointing from start to finish. We arrived after an 11-hour drive with my 89-year-old mother, who was looking forward to resting, only to find that we did not have linens. After hours of phone calls and follow-up, linens for our five guests were finally delivered at 10:43 PM. This was completely unacceptable, especially given my mother's age and the long day of travel. We also experienced a leaking toilet that was reported immediately, but it took two days before anyone came to address the issue. The biggest issue, however, was the ongoing construction noise directly below the apartment. Monday through Friday, from approximately 8:30 AM to 6:00 PM, we endured constant jackhammering, drilling, and extremely loud construction for the entire week. We contacted Elliott Rentals daily and even walked to their office, where the front desk employee acknowledged that the noise could be heard from there. We came to North Myrtle Beach for a peaceful vacation, and instead experienced nearly 50 hours of disruptive, unbearable noise. Ear protection was honestly needed. I work as a nurse, and I understand how important rest and quiet are -- everyone deserves the opportunity to relax on vacation. We documented the noise with videos and sent them to the owner daily. The response was simply "sorry," but no meaningful solution was provided. After three days of dealing with the construction, we were offered a different apartment on Wednesday. By that point, we had already unpacked, stocked the refrigerator and freezer with food, and settled in with five people, including my 89-year-old mother who does not move easily. Moving at that stage was not a realistic option. This unit should never have been rented without advance notice about the construction. A resident of the building told us when we were leaving on Saturday, "I hope you complain about this -- this has been going on since April." He also shared that when he previously rented out his own unit, he stopped using Elliott Rentals because of his dissatisfaction with the company. He stated that the construction was expected to continue for at least another three weeks. I contacted the owner and suggested that the unit should not be rented until the construction was complete. I was told that Elliott Rentals would notify future guests about the construction -- however, we were never warned. We are still waiting for a response from Patricia at Elliott Rentals, who handled our booking. Unfortunately, this turned what should have been our one relaxing vacation week of the year into an extremely stressful and disappointing experience. Guests deserve to know what they are walking into before booking this property.

Chrissy Weiss (and Joe) were an amazing team! They took the time to listen to what we were looking…read morefor and found us the perfect home. They were quick to respond with any questions we had and explained the process to it went smoothly. If you are in the market to buy or sell, you've come to the right place. I would highly recommend using Chrissy (and Joe), they will do all the homework for you and get you in your perfect home! You'll thank me later!

Ryan Korros and his team are amazing. They treated our little condo with the same effort and…read moreenlisted the same resources they would have for an expensive oceanfront house. I highly recommend this team.

Connie at Cardinal is the most professional property management specialist we have ever met. Her…read moreprofessional and knowledge in helping get our property was next level. She was highly recommended by one of my family members. She assisted in the purchase of their house and was completely accommodating with their schedules and their requirements to find their dream home! We would absolutely recommend her and her company for anyone's property management needs and/or real estate need.

From the owner: Our Mission is To meet the needs of our clients and customers with communication, care, compassion…read moreand a quality of service that exceeds expectations.Cardinal Property Management has been serving communities throughout the greater Wilmington NC area with unparalleled skill, diligence and a hands on approach. We aim to build a strong professional relationship with our clients. In this day and age, few companies can extend the warmth and personalized services that we can. We are transparent and genuinely care for our clients’ properties. Cardinal Property Management can assist you by putting our professional skills to perfect use. By instilling trust in us, you will be choosing to work with a highly qualified management team. Our comprehensive management services will give you peace of mind in knowing that your properties and tenants are getting the care they need. So let us manage your property while you sit back and enjoy life! Please leave your phone number in the details section of the Request a Quote process and we will call you back as soon as possible.

We rented a place off of ocean Blvd south in north myrtle beach. The place is called chateau manor…read more Thomas 21 century real estate was the agent that rented the apartment to us. We signed the temp lease and arrived this past Thursday. When we entered the place we were surprised how small and cramped the place was. The pictures on the website were very deceiving and appear to be photo-shopped into making the place larger than what it actually is. When we opened the bathroom door; there was a foul, rotten stench. It smelled as if a small animal had died and was left in the tub. After catching our breathes from the horrible smell we realized that the smell was from mold that had spored and was festering in the bathroom. When I went into the kitchen to turn on the lights, I immediately looked down as something had caught my eye. To my surprise a full adult size COCKROACH scurried by my foot. When we turned on the water in the sink; the smell of raw sewage almost knocked me off my feet. The very next day we went to Thomas's office to report the problem. The rather heavyset girl at the desk listened to our issues about the mold and COCKROACH problem. She put a smirk on her face and told us that because of the extensive rain they had over the past couple of days, the COCKROACHs tend to come inside to "dry off". She then assured us that they will send a person out to take care of the problem. We then left the office and went about our business for the day. When we returned that night and turned on the light, the Adult sized COCKROACH had invited all his friends over. They were all over the place. We knew that Thomas reality had sent someone over because the broken screen door we found was fixed, but the COCKROACH Problem was not even touched. We found in the contract that Thomas has conveniently taken no responsibility about any pest problem in their reality property and does not refund any money because of it. So if you don't mind a COCKROACH infestation in your rental when you arrive on your vacation, then use THOMAS reality. We will NEVER rent from them again. Lesson learned. And it still smells in the bathroom. Thanks THOMAS for making us feel welcome in your ghetto rental!

I'm an owner of a property I was trying to get someone to talk to about renting out my property,…read moreand I was switch from one person to another then to an automated service. Which was very Unprofessional not a place I would trust with my property if this how they deal with owners or potential renters.

I have used this property management company for 2 years now and they are wonderful! Both Lori's in…read morethe office are great and Lori Orlowske is always on top of it with a great sense of humor! Chris is also quick to respond to you when it's after hours. If I could give them 6 stars I would!

From the owner: Property Management Annual and Vacation Rentals…read moreLeasing Agreements Property Location And Analysis Preventative and Corrective Maintenance

have sent three emails pertaining to someone cutting my trees down and still no one has had the…read moredecency of contacting me to find out what in the world has happened to my property.

We moved and closed on our property that is managed by Atalaya. At closing my attorney said we have…read morea credit due from Atalaya from overpayment, I should contact them. I called several times and was each time treated rudely and abruptly on the phone. Finally today I called and said what is taking so long. The bookeeper blamed the attorney of course saying they had not received the paperwork. I said well you might want to check again as the buyer has the same last name. SURPRISE SURPRISE They credited the new owner with my money! Unbelievable. If they are you HOA managment. You might want to reconsider.

Be assured that when you hire the Van Sants your home will be well taken care of. Buddy discovered…read morea plumbing issue that needed to be addressed while the house was vacant. He took care of it right away and made sure the rest of the home was safe and sound. Professional, friendly and reliable -I highly recommend Van Sant Home Watch!!

From the owner: As graduates of The Home Watch Academy and certified Home Watch Reporters, Geri-Lynn and her…read morehusband, Buddy, know how crucial it is to protect your investment. The combination of our extensive experience in the construction industry, technology expertise, and a personal family-owned touch provide Van Sant Home Watch a strong foundation to watch over your property when you are not there. As certified Home Watch Reporters are background checked, fully insured, and bonded. Serving all of Horry County.

Back in September 2024 we staid at North Beach Resort. We really enjoyed our stay mainly because of…read morethe pool/swim up bar, and the quick and easy access to the beach. However, our room, was pretty filthy. The floors were covered in sand, including the bedrooms. The corners of the rooms had dust and grime in them. Stains on the furniture and sheets. Stuff was broken like the chair in the living space. We spent a lot of our time out on the balcony because it was the only place we really felt comfortable. Most of the TVs in the place didn't work. They were without signal and just sat there with a black screen. We did enjoy our time but we will not be renting or staying here again due to the cleanliness of the rooms and the broken items. If things were to change we might consider it.

I would not recommend anyone to stay here after I witnessed Justin, racially profile, degrade and…read moreyell at a family with no explanation at all. He was very unprofessional as he was displaying this behavior in front of two little girls and neither parent was displaying violent behavior, using profane language or anything of the sort. This will be my last time staying there. I'd rather take my money elsewhere.

The room was clean spacious and decorated beautifully the view was amazing . The ease of checking…read morein and out clear directions and help if needed responding immediately,recommend highly . Price was great with plenty to do onsite for whole family to enjoy . Thank you Julie for a wonderful weekend and comforting place to stay . We will be back soon and book again .

You could make sure you don't mislead with old photos. Even the carpet, furniture & rug was…read morefilthy. Shameful practices imho. More to come via other outlets incl. SubaruSteve TV

Tina was very helpful in finding our home - in this market we kept missing house after house…read morebecause as soon as they were listed, they were gone. Tina perservered and we finally found our home and we're very happy,

TMS does a great job listing Myrtle Beach area properties for vacation and short-term rentals!…read more Thanks for all your help Tina!!