Our 12 year old Australian Shepherd was in pain and couldn't get up. My wife called around to learn that Carolina Critical Care was the best place for after hours emergency services. They were very professional and friendly. The wait time wasn't too bad. The vet we saw explained what she thought was wrong with him which put my wife and I at ease. We were afraid we'd lose him due to something detrimental. They sent him home with some medication for pain and mobility. The total cost was reasonable as well. read more

They couldn't have been more kind and compassionate when my sister had to put her beloved dog down. The cost was more than reasonable. My daughter will be bringing her dogs in to them from now on. Thank you for helping my sister during a most heartbreaking time. read more

Our cat got caught in an motorized recliner. We called Carolina Vet and immediately drove over. They were professional and prompt even at 11pm. Thankfully the cat is fine. read more

Brought my cat Kevin in for emergency on Sunday. I thought he was a goner, but they took great care of him and shared with me a lot of information, about half of which I retained. I just got him home to Beaufort, and I am just so grateful to the entire staff for caring for him. Just be prepared to pay - it ain't cheap! read more

Great customer service and wonderful doctor. Dr Lane was thorough and professional, helping us with our chiweenie, Louie who was very sick. With tender care, our hyper nervous dog around other vets allowed her to check him and administer shots aNd medicine. I wish this office lived in CT. read more

Our golden retriever was very sick on Christmas Eve. We took her in early on Christmas. Dr. Lane was wonderful! She explained everything that they were doing. They took the best care of her and she was as good as new when we arrived home. I highly recommend them!! read more

Carolina Veterinary Care is amazing Dr Tenwolde and his staff are knowledgeable and caring They treat every beloved pet with the ultimate in professionalism and concern. read more

Not sure if I could recommend this vet. Unfortunately we brought our dog in for a swollen arm on Friday- blood labs were perfect and he had a soft tissue injury. They weighed him as 82lbs and sent us home with antibiotics and pain relievers after giving him a few shots. I was sure he wasn't 82 lbs so they re weighed him. He is 72lbs- not 82. They even admitted they weighed him wrong after I told them there was no way he was 82lbs. Three days later he was in full renal failure and dying. They overdosed my dog. He died in my arms two hours later. I am at a loss. They were kind but I don't believe they did the right thing. I feel more than crushed. Their negligence cost him his life. He was the love of my life and he was a perfect healthy dog with just an injury. read more

Update: Now I'm trying to have the cat's eye taken out, for the cat's benefit, so he doesn't develop an abscess, and this is going to cost $1,200. Gee, I wish I had back the $625 I paid this emergency vet for NOTHING. Avoid this place like the plague. They're just looking to gouge you, in my experience. My experience was that I paid $625 for nothing and had to take the cat to a real vet afterwards. The real vet is going to remove the eye- but I've spent everything I had on this shambles of an office. Go to New River instead- who is also in business to pick the wallets of people who love their pets- but New River at least did a good job. This place is like pounding money down a rat hole. By the way, I requested a call from the office manager. Never called me back. Why would she bother? They took my money, that's all they're interested in. ------------------------------------------ My cat injured its eye- badly. I thought the eyeball was gone, but it turned out it was still there. Rushed the cat there. $625 for an exam, anesthesia, pain meds, and antibiotics. They told me they would take the eye out. They did not take the eye out. $625 and I have to return to a vet to have the eye taken out- and I'm very worried about infection. Dr. Hamlet is awful. Condescending to the point of rude. Unattractive and unpleasant personality. Like many arrogant people, she doesn't do her job well and she's actually insecure. So I was told they would take the cat's eye out, but they did not- maybe Dr. Hamlet didn't feel confident enough to, that could be. I complained to the receptionist, who was nice, and this burly rough-looking female vet tech came out and told me she "I'm not going to listen to you badmouthing my doctor." She also told me she was recording me. At that point I left and took the cat to the car. I then returned to try to continue my conservation with the receptionist, who had been telling me she was going to have the office manager call me when we were interrupted by the aggressive vet tech. I wanted to tell the receptionist, who was nice, that the reason I was disappointed was that I had been told the cat's eye would be taken out. Also the beefy vet tech had disappeared, so I figured I was safe. When I entered again to try to talk to the receptionist, the beefy prison matron-esque vet tech emerged again- told me she was not going to allow me to "badmouth her doctor" again, cut me off, and told me to leave. I actually filmed this because I was well freaked out- and I'm glad I did because she was acting like I was being rowdy and she was shutting me down or something, but I have evidence I was not. I'm on the video sounding scared and like "ok, that's fine, that's fine" when she's coming at me physically intimidating me and telling me "Leave." She approached me and was physically intimidating, and honestly I'm wondering if she and the veterinarian are involved emotionally- because that was the definite impression I got. Like there was an intensity that was very weird. And I was definitely physically intimidated. That woman weighs twice as much as me, and I'm 50 years old. In any case, $625for a half hour exam, anesthesia, and meds. And I still have to take the cat back to the vet, and its eye is most certainly going to have to be removed, the poor baby. Dr. Hamlet is the worst in my opinion. Before she looked at the cat she started advising me that I should take the cat to a specialized cat ophthalmologist (passing the buck, I assume maybe because she's not up to the job?). This is a young officious female with no kids. I have four kids, and she's telling me to take the cat to a specialized ophthalmologist. *I* can't afford an ophthalmologist for MYSELF! Is she insane? After she examined the eye, I asked her if she had any idea what happened based on the nature of the injury. She told me, "You would know better than me." In my opinion she is incompetent. When I took the cat to my real vet, they could see what happened at once. But the bouncer treatment from the vet tech was totally wild. I'm sorry I complained about her beloved, but I just paid $625 for basically nothing! Gotta go do it all over again! read more

Our dog needed surgery. They sat down with us and explained thoroughly about the operation. Provided us with a cost estimate and there were no surprises. read more

Carolina Veterinary Critical Care is amazing! We have taken our 2 dogs in the past two years and last night it was our cat. There are not enough words for Dr. Dana that I can express for the kindness and compassion she gave our cat. Dr. Dana was extremely thorough with the exam and tests to finally figure out what was wrong with our furbaby. She is known as "The Cat Whisperer" around the office and I truly believe that after last night. I cannot thank her and the staff enough for everything they did for Sassy. We are so blessed to have a facility like Carolina Veterinary Critical Care in our area. Thank you! read more

What a great place!! Nicole was so kind, smart and helpful! Not typically the case when you call into an ER vet. She was the best and that was before even dealing with the brilliant medical team. Thanks Nicole for making my scary moment with my very sick dog bearable and for getting me and Ollie taken care of so efficiently. read more

We can't say enough about the high quality of care our young golden retriever retriever received from Dr. Matthew Tenwolde and the entire team at Carolina Vet Critical Care. It was discovered that Halle had developed internal bleeding and needed emergency surgery. She had nearly a liter of blood in her belly and would not likely not be here were today were it not for their quick diagnosis and action. Dr. Tenwolde and the team were incredibly kind and compassionate, and extremely knowledgeable and communicative throughout the entire process of Halle's recovery. They saved her life and we will be forever grateful to them. Our community is very fortunate to have Dr. Tenwolde and CVCC! read more

Carolina Veterinary Critical Care - Emergency Pet Hospital Near Me - Bluffton, South Carolina

We had an emergency with our little guy and it was late in the evening. We called ahead of time, and the staff on the phone and in person, were efficient and empathetic towards our puppy. We knew upon arriving that there would be a set price to have our dog looked at, and before making any decisions after that, they would run it by us with the prices broken down. Prices were reasonable. They also thoroughly guided us through a step by step process for the next few days to help our pup. Overall, they are a helpful business that was kind, caring, and helped our little guy back to health. Thank you! read more

Charged $1100 for weekend stay for our cat after we had to transfer from Heritage veterinarian on Arrow Road. confusing parking lot system to drop off and get cat. Waiting over hour each time. read more

Our dogs all see Dr. Parker and we trust him completely and he saved the life of one of my dogs over and over again. The vets at this emergency clinic, especially Dr. Tenwolde are absolutely amazing and really care about your pets and are very skilled in what they do. Definitely recommend emergency clinic and trust them with our babies! read more

This whole staff has been very kind to us after multiple visits with two dogs. We would be amiss if we did not give a special Kudos to Matt Tenwolde who goes above and beyond. My husband is not easily impressed and he said that Dr. Tenwolde listened and explained in detail a kind of complex issue with our sweet Golden Retriever. He took the time answering many questions. We find him to be not only kind, professional, and knowledgeable but ALSO ethical and we will return to this clinic because of people like this staff and him... read more

Had a great experience with Dr. Lane- she was informative and educative. She was a godsend for our sick kitty! We had no questions left unanswered and a clear diagnosis and treatment plan. Top notch service read more

This place was incredible !!!!! I'm a helicopter parent ! My Monty had upset stomach and vomited and was not drinking or eating !!! At Midnight I emailed and they responded almost immediately ! Noel was amazing ! I arrived at 1245 they saw me right away and within 45 min dr Josh Duvall examined him and set my mind at rest ! I cannot say how impressed I was with everyone and will be sure to let everyone know how impressed I was ! We just moved to palmetto bluff and will Let everyone at the dog park how impressed I was! THANK YOU read more

24 hour vet care? Yes please!! With two dogs who always get into mischief it's comforting to know we have quality vet care for our fur babies when we travel to Bluffton. Dr Tenwolde has been extremely caring with our senior dog, Yankee read more

Carolina Veterinary Critical Care - Dogs - Emergency Pet Hospital Near Me - Bluffton, South Carolina

Thank you Dr. Kaitlin Lulo for helping Cairo feel better and heal from gastroenteritis. Your thorough examination, patience in explaining all the test results to me and kindness are very much appreciated. I am grateful to you and the team, especially on a late Sunday night. read more

My puggle decided it was in his best interest to destroy and consume a rope toy he had for a little over a year. I could tell afterwards that Arrow had been feeling ill and hoped it was just a stomach ache. Things got worse and I called my vet, who directed me to this urgent clinic. I called well after normal buisness hours, and was surprised to hear such a caring person on the other end. She took the time to explain to me how it could be nothing, but also could be very serious and I should get him in to see someone that night. We ended up taking Arrow in early the next Morning. He required emergency surgery. The staff here was beyond amazing leaving nothing out when it came to explaining the care plan, and yes, even possible outcomes. The doctor called me multiple times to keep me updated. Not once did this team make me feel like they were out for money. Hell, they even told me that they might be able to save me money by not using or doing everything in the invoice unless it was absolutely needed I would recommend this place to anyone and everyone! read more

We love that we now have emergency veterinary care for the first time in Bluffton and Hilton Head! No need to drive to Savannah or Charleston and pay an exorbitant fee. Our dog Thunder loves being taken care of by Dr. Matt! Ironically we named him Thunder because he runs so hard and fast that he sounds like a herd of horses but we found out he is TERRIFIED of thunder and fireworks. Thankfully Dr. Matt answered our emergency call for help and a mild sedative worked last night during the New Year's Eve fireworks. read more

As a visitor of Hilton Head Island, I was in need of a vet for my shitzu/Bichon, Shea, who had a ruptured cyst on her back. The concern and care began when I made the initial phone call. Every person I came in contact with, including the receptionist, vet tech, nurse, and doctor, had compassion, empathy, and genuine concern, not only for my dog, but for me as well. They took great care of her and kept in contact with me as to the treatment and services they could provide. They prescribed and filled the meds I needed for the wound, and gave me very detailed instructions on how to care for it. When they brought her out to me, she was in very good spirits. I left feeling relieved and confident that she had gotten excellent care from a team of people who were competent, compassionate, and truly have a love for animals. I highly recommend Carolina Veterinary Critical Care if you are in need of care for your pet. read more

Dr. Matt Tenwolde and Dr. Parker are opening this new business I'm looking so forward to it no both men personally and they are amazing caring beautiful people so if you have trouble with your little puppy midnights weekends call there you won't be sorry read more

I honestly wouldn't recommend this facility. I had no choice but to take my dog there but I wish I had gone somewhere else. We were worried he had bloat but it ended up just being constipation and an extremely full stomach. They refused to do an enema and did not recommend inducing vomiting although it would've helped him so much. They wanted him to stay over night just for fluids and we just felt like they wanted more money. We asked them to do induce vomiting and he threw up so much food and felt immediately better. We have a friend who is a vet tech and she said an enema would've been exactly what a regular vet would do in this situation. I would only recommend this place for extreme emergencies. Don't waste your money. read more

Words cannot express how appreciative we are of this emergency clinic. I brought my two and a half year old lab here on a Saturday night. He became very ill very suddenly. The vets performed emergency surgery and saved his life. The intelligence, kindness and professionalism of the entire staff was outstanding. read more

Carolina Vet Critical Care is a great clinic. So happy to have an emergency clinic that's 24hrs in Bluffton! Dr. Matt is awesome.

Dr. Matt provided us with immediate and caring service for our puppy. He is very informative on what the situation is and the best treatment. read more

Dr.Matt takes great care of our two big dogs. Our German Shepherd is not always the best patient, but she loves this Veterinarian. We highly recommend Dr.Matt Tenwolde of Carolina Veterinary Critical Care read more

I am not one to be ugly or bash on a facility but this was absurd and my poor 2 year old Great Dane almost died from a neuter complication because according to Dr.Tenwolde "in his opinion" he was "fine". Thankfully, after not receiving ANY actual information and being told to take my boy to Charleston because the surgery that "wasn't necessary" was "too messy" to preform, I went and got Moose and took him to Charleston where he is now getting the care he needs. Here's the story...Moose was neutered Friday morning and came home Friday evening and all was well. Late Friday night he began swelling and was in immense pain. The next morning he started bruising and his scrotum was the size of a coconut. We went straight to the vet(sea Island) they checked blood levels HCT at 41% so he was sent home with more pain meds. Later Saturday night he had more swelling, bruising, and bleeding from incision sight, HCT was at 42% so he was sent home (from Carolina Critical Care Vet ) with sedation medication and an antibiotic. This morning (Sunday) he got up and was fine. Ate a small amount of food, drank water and used the bathroom. I gave him another small amount of sedation meds because we were advised to keep him quite and laying down for healing. I left for 2 hours to go to the gym and came home to him shaking and unresponsive with extremely pale gums and eyelids as well as cold ears, nose and paws. And even more swelling and bruising! And he could no longer walk very far without getting tired. We went back to the critical care vet, they advised that it was just the sedative (he only had 50 Mg 7 hours prior...note he weights 130lbs so this was nothing for him) but wanted to keep him overnight for observation. I requested another blood test because I was concerned about internal bleeding with all of the bright red bruising , fatigue/being unresponsive, and pale gums. HCT came back at 28%, 13% lower than 22 hours prior with no active external bleeding. I was told by Dr. Tenwolde that this was normal.. upon my own research I discovered that normal for a Dane is 38%-55%. So 28% is in fact, very low. I called back and asked about this and was quickly dismissed and not given a real answer as to why we are seeing these kinds of fast and progressive complications...again no real MEDICAL answer given. Dr.Tenwolde told me if I didn't like his treatment plan, to take him to Charleston. He said the scrotum ablation was "too messy" for him to be comfortable preforming nor did he have the facility to do so. I completely understood and respected his honesty. What I didn't respect was him being very adamant about Moose not needing a transfusion and that he was perfectly fine and only needed cold compress and rest. When calling him back and asking questions as to why he told me 28% HCT was normal and he was fine when he definitely wasn't, I was called combative? He offered a referral to Charleston and I gladly accepted and he then got an attitude and started telling me how expensive it was going to be and to come get my dog ASAP. Moose is now in Charleston, getting the blood transfusion that I was told "wasn't necessary" because when we arrived his HCT had fallen even more to 23%. Moose will be having the surgery that "wasn't necessary" and "too messy" to save his life. Yes it is expensive but when it comes to your fur baby and their life..does that price really matter THAT much. This was pure neglect on Carolina Critical Cares part. read more

The nurse who spoke with me today about my pup was amazing. She took the time to calm me down and let me ask all my stupid questions. I am so appreciative! read more

Dr Tenwolde is exactly what you envision when wanting care for your pet! Compassionate and attentive! I strongly recommend CVCC!

Outstanding care and compassion is what you can expect when you need the services of Dr. Tenwolde and staff. Throughout our recent visit, Carolina Veterinary Critical Care provided expect medical care, frequent updates, genuine concern for our dog's welfare and coordination with our dog's primary vet and cardiologist. Thank you from the bottom of our heart! Cocoa is your biggest fan! read more