The water restoration part of the business is the way to go. They had my basement stripped and…read morequite dry less than three days. The problem is the refurbishing department. My basement has sat here for a year and still unfinished. I do not recommend them at all. Told me they'd be in charge of everything, help picking out things, ordering things etc. Well that didn't happen really. Went to Florida for several weeks. They told me it would be fine. I came home and the things they had done were wrong. I have to say, they admitted their mistakes and paid for them. And Maybe I should wait till they finally finish this project before I review but want to warn people.

One year ago, mother nature played a very cruel April fools trick on me! she sent the Village Of…read moreWeston a severe lightning and thunderstorm with several inches of rain, crossing power outage and flooding in the area. My sub pump system would not function, causing my basement to flood with several inches of water . I called local service companies and they were all swamped with calls and service requests! I contacted North Star Restoration and they sent her a representative the very next day. Josh N schedule service and remove the water from the basement. I learned about environmental contamination, mold, and mildew, formation,, and restoration of my basement. They help me through the entire process ! The office manager Karissa was extremely helpful. I would recommend them for any water problems. Gerald RM

Brian did an excellent job on our new patio and backyard. He…read moreshowed up when he said he would, and got it done when he said it would be done. We got quotes from others (most did not show up) and his value was very good. Highly recommended!

The new concrete and drain looks and functions great. We will be hiring Brian for future concrete…read moreprojects.

Let me start off with, it's my fault for not asking the price before hiring them for this job,…read morehowever, I have done a lot of business with Best 1 over the last 20 yrs or so in servicing my home and my rentals and they have always charged by time and materials and been very reasonable.  Recently, I had a hot water heater changed out in my home.  To my surprise the bill came and it was billed as a lump sum of $1984. I was shocked to say the least.  This was for a 40 gal, 6yr warranty, reg gas water heater.  They can be found anywhere for under $575.  If you add in $100 for a couple of extra parts  and allow $100 for disposal of the old water heater (which is very generous) you have a total cost of $775. They arrived at 3 pm and left for 45 mins to go get the water heater from the shop, and were done at 5:00  ( 2 men). That is 1.25 hours working time. Allowing for the .75 hrs  to run to the shop (they should have had the water heater along) that's 2 hrs x 2 for a total of 4. 1209 divided by 4 is over 300 an hr.  Buyer beware...I have since gotten 3 other estimates, all under $1500.

If you're trying to choose a Plumbing and Heating company, look no farther. Best 1 is awesome. I've…read morehad plumbing done and my furnace replaced. Nick explained my options and Mia is very helpful with giving you quotes. Trevor and Logan had my new furnace installed in less than 3 hours. Overall great experience

I had stopped by twice, just to look around. Sometimes I'll need a stone top for a vanity or…read morecounter top, like that. Not very good vibes, the people who works there that I've met is pretty much a creep or at least has a certain sleaze factor. They can't provide a straight answer on any pricing. They have various national product endorsement supplied mostly from the suppliers and vendors and cater to uneducated consumers. At least they tried very hard to make you feel uneducated. Yelpers, if you need granite check out a couple of other outfits within a couple of hours of there. There are not many but you will be sorry if you go with these guys. If you need to get ripped off and pissed off, give them your business and your "wasted" money.

Our neighbor and cabinet maker (Swita Cabinetry-highly recommend) recommended the Granite Shop when…read morewe were redoing our granite this Spring. I don't have any idea what the other reviewer is talking about; they were very friendly and informative when we went to pick out our granite. They delivered on every aspect. Price was great, install was top notch, quality of the edges/seam were A-One and the granite was ready and installed when they said it would be -- no delays of any sort. We had a minor misunderstanding, not entirely their fault, just a misunderstanding, nothing major, and the owner took extra steps to ensure I was happy and satisfied when he did NOT need to. I HIGHLY recommend this shop for your granite. Great family business that does great work at reasonable prices!!

Ben is the real deal! Showed up on time, kept me informed on how things were going. Asked if there…read morewere any changes I wanted to make. Which of course there were ;). I was moving a wahser and dryer to my main level. It's beautiful. They did such a great job! I have a few more projects. Ben is the now and will forever be "my contractor Guy". I highly recommend Dusty Mayan for all your contractor needs!!! Wanda Oleson

I requested for the owner, Ben, to build a/an all wood flatbed for my 2004 Ford F-150. The original…read morebed had rust on all 4 corners, and, around the wheel wells. I had shared different ideas with him, and, he took all my ideas and went to work. He is easy to work with, and, does awesome work. The finished product was more than I was expecting. He even installed recessed tie-downs on all four corners of flatbed. I will definitely call him if I need any more woodworking or contractor work done. Thank you again, Ben.

A-1 Masonry completed my finished flooded basement within 2 1/2 days. They are professional and…read moreanswered my questions politely. I was hospitalized when the flood occurred in May. My daughter and son-in-law contacted A-1 received a quote were told we'd call them back. My children are not from this area so they called and received quotes from other businesses lower some we're higher add-ons. A-1 a did great job. They went over and above what was required. I'm glad we hired a local business. Support our local businesses and our community.

They waterproofed our basement, which they work they did was fine. However i wish the owner was…read moreupfront that the work they did would not actually fix our issue. So now we are $12500 in debt and still have water coming up through our floor right next to where they worked. I called the owner and he said only way to fix the issue is to replace the entire basement floor... Wish he could have told us that when giving us a quote.. Waste of our money

Chris had to replace water shut off valves, vanity, sink and floor. He did it in time for my…read morecompany from Denmark to have a finished bathroom. He also did a fantastic job for an extremely reasonable price.

We hired Chris to tile our new tub/shower area. He is very thorough, accurate and timely. Chris…read moredoes a very high quality job and knows what he is doing. Very easy to work with. His sticks to his estimates which are very fair. We would highly recommend Chris from Sightline for any construction or remodeling projects.

I had Dakota and Rebecca from the mitigation team from ServiceMaster over after our basement…read moreflooded 14 inches. We needed 2 bedrooms and a bathroom flood cut 24" and subfloors pulled up. Dakota worked 2 days straight and Rebecca was with him on day 2. they swept and cleaned up after each workday leaving the workspace clean and cleared. They both were personable and engaging with the customer. They explained the process when I asked as they worked through the basement. Plenty of photo documentation of the work. They had a consistent and sustained work pace. In fact, their pace during the job was more than I would have been able to handle. You should ask for either of these employees by name if you're in the Wausau area requesting mitigation services.

I was very happy with the work they did. They were respectful of our home and did a great job. The…read moreservice master employees that came to do the job explained everything before they started. Great customer service.