I needed my carpeting stretched upstairs and AJ came to my rescue. He did the entire bedroom moving the furniture as he went. I couldn't be more pleased. No more tripping for me. He also spotted a section on the stairs. I highly recommend My Carpet Cleaner. read more

JA did a fantastic job. The carpets look great. Will use them again. I wouldn't hesitate to recommend them to family and friends.

Efficient and great cleaning job! Communication was great and value was fair for the market.

Excellent Service and a very thorough job. Wow. For budget reasons I omitted the cleaning of my carpeted office space and the contrast with the cleaned spaces is utterly amazing. I've had the carpet cleaned before but this one was outstandingly above the others read more

Natar is very personable and professional. He does a great job. Would definitely recommend them to take care of your carpets and upholstery needs. read more

My 4 rooms and staircase look lighter and feel much better! I was skeptical at first, because Nader was done in only 30 minutes. Dry time with fans was 8 hours. Nader tried to get me to upgrade to deep clean and promoted carpet stretching, which I declined for now. Not pushy, very respectful, would call them again read more

I would NOT recommend this company to anyone I know or do not know. Stay clear! If you'd like more of an explanation, feel free to message me. read more

"I will begin by saying Wow! This company is really on point. The turnaround time was Phenomenal. I called and someone was there within an hour. The wine stain was quickly and completely removed. Then to top it all, in giving options, the first approach was what would save me the most money, I decided to pay extra and have my whole carpet cleaned. Wow! This is my go to company from here on out. " read more

Carpet Cleaning Charlotte - Spotless & shine after cleaning by AJ - Carpet Cleaning Near Me - Charlotte, North Carolina

I made an appointment online for a special they were running and received a confirmation. I go back and forth between two homes in different areas of the country and liked the online option. Well, at first they tried to come 6 hours early for my appointment and pitched a fit when I said I was not at home. Really rude! Then they showed up 3 hours late! They did a half way job with a horrible attitude and refused to honor the promotion. The guy even threatened to "turn me to an agency". I will NEVER use this company again. There is plenty of competition out there that does a good job without the attitude. read more

This company was scheduled to come to my house at 530 on Friday afternoon. No call, no show. About 9am on Saturday, they called with the excuse that the technician had to leave and take his child to the doctor, and fell behind on his route. He wanted to know if it was okay for the tech to come by Saturday morning. If he was able to call the boss and his boss knew he was running late then why didn't the boss call Friday afternoon or evening to explain the situation. He actually got upset with me that I wouldn't give him a second chance. Terrible customer service. I was trying to post a review on their website, well you can't post a review there, they are to look at only. All reviews (118) give them 5 stars. No matter what a company is no one gets 5 stars on every review posted, something's fishy about that. read more

Not only is this company thieves, they do not have any experience cleaning carpets. I have not only posted here but on all the sites including Consumer Fraud Rip-Off, FTC, and other business/consumer boards. The carpet looked worse after they supposedly cleaned it. Using the Rug Doctor works 100% better. I would NOT recommend them at all! read more

Where can I start... I had my carpets cleaned in a home I just bought which is over 3,000 square foot. The technician came out and was done with my carpets in about 45 min. My floors were dripping wet with water. I asked him if he could pull some of the water out of my carpets and he said that's how it's suppose to be. Now I'm not an expert on carpets but I know that there is not suppose to be water dripping down my steps. Now there is a stench upstairs in my home and I'm going to have to get a professional to clean up the mess that this business has done. I called Aj and he describing to me about there "high tech" equipment and their "new" vans. He wasn't concerned how his technician messed my carpets up and now it's a smell in my home that I have to get out. DO NOT WASTE YOUR MONEY ON THIS PLACE!!!! read more

We have had My Carpet Cleaner come out to do both our primary residence and our rental townhome. For both jobs, my husband and I were VERY pleased with their professionalism, timeliness and care to get the job done right! They call when they promise to call (20-30 min before arrival), honor their coupons and return calls in a timely manner. I was late getting to our townhome, but the gentleman, Aaron, waited patiently and had NO attitude when I did arrive; he was very understanding. We will use this company again and have no qualms about referring them. I'm sorry others had a different experience, but we are happy and carpets look GREAT read more

Great business to work with! Accepted all forms of payment and made it easy for me to schedule my appointment by phone and online. I was very pleased with their knowledge of the equipment and chemicals that they used and their friendly staff. I will definitely call again! read more

I'm an out of town landlord who's renter left the place a mess and I need to turn it around and get it on the market ASAP. AJ was awesome, he made sure he was on site with the crew since I couldn't be there. He did a phone walk through with me and estimate. The carpet stretching was so worth it!! The carpet is almost 10 years old and looks almost like new! I called Monday and they had it all completed by early Tuesday afternoon! read more

So...this is actually an addendum to my earlier review. The "owner" of the business just called me and threatened to sue me for reporting my experience with his business. On the website of the business they used to have Angie's List logos - but they had no valid relationship with Angie's List. They have since taken them down. They also have a logo for the Institute of Inspection, Cleaning and Restoration on their site. They are not, however, listed as a member on that company's website. Please visit their website and attempt to post any type of review - negative or positive. There is no portal for posting reviews on their site. I filed a police report regarding my experience. The owner seems to think I should have contacted him before I posted a review. Actually, we had quite a few conversations before the review was posted. I called them first when I noticed that my items were missing and sent him pictures, etc. He actually told me that he had gone to his employees house and "looked around". Really???? Nothing I have posted is fallacy; this was my experience with his business and his phone call threatening me does not negate the fact that this happened. He is not bonded (which probably could have eliminated his concern - although money does not make up for what happened). I wish him and his business the best. read more