Very professional, punctual and affordable. I recommend booking your carpet cleaning services with…read moreH-Town Steam

Terrible experience. The pictures below are from 2-3 days after the service. Nothing that I wanted…read moreto addressed prior to the cleaning was ever addressed. If, anything they showed up to crown my carpet within 30 minutes which they were 3-4 hrs late for. I would've done a better job renting something from Home Depot. It was very disappointing because I felt very kind and tipped them very well. The service was extremely disappointing

Made an appointment to get a quote over the phone with a very nice lady. Was completely satisfied…read morewith my service up until the point i met the Man who came to do the quote. Was hoping to get a quote for a hoarded living situation for my good friend. The man from the get go gave me a strange feeling and his demeanor felt positive on the outside up until the point of which he stepped outside to take a call. My daughter informed me the man was next to the car window of my daughter's car loudly talking very hastily about the living situation and the contents of the house. Multiple times complaining about the state of my friend who was with me and her disabled veteran husband. My good friend recommended me this Company and i usually don't like to leave long or negative reviews but my experience with the man was so negative. The only reason i'm giving this two stars is because the woman was gracious enough to call me back and to be completely respectful the entire time even after learning what had happened.

Although Ii was not able to use this company, I can tell you that it is a class act. Initially…read morethere was a Yelp "broker" that I had no idea was not connected with this company at all. And he screwed everything up, no fault of Classic. Once we figured out the scam, Doug (the owner) and I communicated and he explained how these scammers work. Doug was a pleasure to deal with, and I learned something new about scammers. This company has a great reputation, so don't hesitate to use them.

The whole process was easy. Very quick to respond with questions and great customer service.read more

PHENOMENAL experience!! From the ease and quick request for service online, next day availability…read more Additionally having great friendly, professional service, exceptional communication giving a time frame window. Then text to advise tech was on the way. I'm blown away at the ease of this exceptional service for my living room rug. Sean was so professional, friendly, accommodating. Moving furniture, explaining procedure and drying time to maximize the best carpet cleaning. I'll definitely be referring and using them again. Oh and also the cost for this fantastic service was super reasonable. So pleased

Jonathan was polite, courteous and did a fantastic job like my carpet is new. Very thorough and…read moredetailed and most of all Punctual and respectful . He laid and covered the flooring he walked into. And clean it to satisfaction . I will Use him again and highly recommend.

Awesome Guys Professional Cleaning did an excellent job on my carpets, leaving them spotless…read more Jonathon was highly professional and thorough, delivering great results.

I had mold in my car, but they did a great job fixing it. I highly recommend them. Joshua was the…read moreboss who helped me get in touch and ensure that the job was done correctly.

What a great group of people! Professional, honest and dependable. I strongly recommend them for…read moreyour next deep cleaning project or emergency!!

I recently hired Upfront Home Services to clean my tile floors in my home, and I couldn't be more…read moreimpressed with the results. From start to finish, the entire experience was smooth, professional, and honestly--refreshing. Luis arrived right on time, came fully prepared, and immediately got to work. He was not only efficient but also incredibly detail-oriented. Every inch of my floors was treated with care, and the difference was noticeable right away. Stains I thought were permanent are completely gone, and my floors look brand new again. Very happy with the results.

As many people know, I am hugely involved in the animal rescue community. I foster & rescue animals…read more&I have done so for years. Therefore, if you have animals in your home, & want to keep your home clean & smelling nice, you know, like I do, the importance of using a reputable carpet cleaning company who values their customers. Never in a million years did I think that Upfront Home Service would do me dirty like this after all of our years of working together but I guess that's what happens when a company gets GREEDY. They forget that it is their long time customers who helped them to succeed. Recently, we scheduled a move out carpet cleaning with a few patch repairs. At first, I thought everything was going great until I saw the one patch job. We brought it to the technicians attention & he said that was the absolute best patch that could be done. I didn't agree but waited until it dried. After he left, I went upstairs and noticed that the scent that is usually very pleasant after carpet cleaning was not there but instead the stench of dirty water was present & extremely strong.This was not the norm in past jobs with them so I immediately knew something was not right. I called the office & asked them to send someone over right away to see the job that was done and to smell the odor. I thought Rachel was going to send over a supervisor to check things out the next day but all that came over was a regular technician with a can of deodorizer to mask the odor. I thought they would have redid carpet & fixed the patch but that was not the case. Mind you, my circumstances have never changed during the 9 years I have used Upfront Home Services I have always had animals, & yes, animals have accidents. There was no more or less than the norm. After they cleaned my carpet, the carpet smelt great each time, so they cannot say it was my fault or point fingers. If they had only come out to see for themselves what I was referring to after I asked them to, they would have seen & smelt what I was talking about but they chose not to. A few days after this took place, & after I had a few moments to myself after moving State to State, I wrote an email to the owner, Joseph Pais expressing my concern & instead of reaching out to me personally, he had someone by the name of Daniel Guida call on his behalf. He seemed nice at the time & said he would send someone over to fix. I explained to him that the second visit should have handled this & that we no longer had access to the home. We moved out. I told him we had spent almost $1000 on this work & the least they could do since they didn't fix any of it on second visit was to maybe refund us something. Maybe 15-20 percent of the cost since the job was not done right & no one thought it necessary to stop by next day to see what we were talking about. Well a week later, Daniel did not call me back so I sent a follow up Text to him yesterday. I saw that he read my text but didn't feel he should be professional & reply. I then sent another email to the owner, this morning, & he had the nerve to offer me a refund of $50 & a $300 credit if we ever returned to Texas & needed carpet cleaning. We moved to Florida 2 weeks ago AND WHY DO I NEED TO WAIT TO RETURN TO GET A CREDIT? REFUND ME NOW. THE JOB STILL SUCKS!!!!! If Joseph or Daniel had come to the house, they would have witnessed first hand our complaints & the odor we had after they cleaned it along with the really bad patch job. If our 9 years of business means nothing to them & they insult me by offering me a $50 refund after spending almost $1000 on this past job, then they can keep it. Apparently, they need the money more than I do. Keep this in mind if you need to hire a company to clean your carpet, tile, etc. If my 9 years of business meant absolutely nothing to them, how do you think they will treat you or your home?

I highly recommend this company. They were very professional, very nice, scheduling was easy and…read moreproficient. I am very satisfied with their services. It was my teenagers carpet in his room which had soda spilled on it and of course he didn't tell us until he moved out. Looked like black oil! lol. After they cleaned it, it looked brand new. Thank you so much.

I had a wool rug that had gotten really smelly over the years. Aladdin fixed it up for me-…read moreExcellent work by friendly people at a reasonable price!

Words can hardly describe how blown away, and truly grateful, I am for Rick and the entire Xtreme…read moreCleaning team. I was dealing with a difficult situation from states away, and felt borderline helpless. From the very beginning, Rick stepped in with compassion, professionalism, and a solutions-focused mindset that immediately put me at ease. He quickly assessed the condition of the home, came up with a clear plan, and communicated with me every step of the way. Rick and his crew went above and beyond, not just cleaning, but completely transforming the house and bringing it back to a spotless, livable condition. Their work was exceptional, and their integrity was just as impressive. Rick's dedication didn't just improve a property, it truly changed someone's life. The impact of what he and his team did goes far beyond cleaning, and I'll be forever grateful. I would work with Rick and Xtreme Cleaning a thousand times over, without hesitation. Thank you, Rick, for everything you did. You made what felt like an overwhelming challenge completely manageable, and I'll never forget it.

Rick Stevens and his team Xtreme Cleaning & Remediation Services LLC have done it again! Fantastic…read morework by his crewmember Cameron. Cleaned our carpets and did a wonderful job. Quality work at affordable pricing. Will be calling to use them again.