4/10/2026 Spoke to Carolyn 3 days before appointment on 4/13/2026. Explained in detail the…read morestaircase that before steam clean, possibly vacuum (I have a cat). She scheduled another vacuum company first, that was fine. Both companies showed up on scheduled day, Monday. The Trinity tech stated carpet does not need vacuuming, proceeded steam clean then he stated done after around 17 minutes. The vacuum company apologized and stated he would be back to vacuum. 4/16/2026 Thursday never heard back from either company. Called Trinity spoke to Carolyn, excuse after excuse. Carpet still looks like it was never steam cleaned and when the vacuum company looked at it agreed but then he never called. I did pay, regrettable day of supposedly service $162.38.

Adolpho did an amazing job on my couch and mattress and offered me a very fair price! The precision…read more and technique he used in taking the time to make sure everything was done right!! Always goin to go to Trinity with my steam cleaning needs

I highly recommend Scott's Carpet Care! Jason did an amazing job with cleaning my carpet and I feel…read morethe service was reasonably priced. It He was friendly and helpful. I would definitely use them again.

Phillip's team did a GREAT job to get a house ready for sale. They cleaned tile & grout. Looked new…read moreafterwards! Carpet clean was excellent too. Treated for cat urine. Absolutely no urine smell after! I highly recommend this local company.

Jack and also the office staff at Safe -Dry Carpet Cleaning were very professional and assisted…read moreso much at a residential property today in Katy , Texas that needed carpet cleaning

Had an appointment for 9am no communication and called them at 9:30, said they would be here by 10…read more Then rescheduled to 10:40, looked on their tracker app and at 10:30 he was still over 20 minutes away and not moving. I text them and told them to cancel and as any good business does they never called of responded. I understand running late but no communication is a bad business practice.

I was in the market to have my outdoor stone tiles deep cleaned -- no matter how much I mopped,…read morethey always looked dirty. That's when I came across The Carpet Alchemist. Tevin Freese, the founder and CEO, personally reached out to me about the project, and I'm so glad he did. We had originally scheduled a time between 12:30-1:00 PM, but Tevin proactively called to see if he could come earlier. I couldn't be there in person right away, but I explained the job over the phone, and he and his assistant got started without missing a beat. After about an hour of work, Tevin noticed a haziness still lingering on the tiles and told me he wasn't satisfied with the results yet. He offered to run to Home Depot to get additional supplies, including an impregnating sealer specifically for natural stone -- something I hadn't even considered. His commitment to doing the job right was clear. By 2 PM, the difference was night and day. The tiles looked clean -- not just on the surface, but deep into the stone. I paid via Venmo, and the team wrapped up professionally. I highly recommend Tevin and The Carpet Alchemist for anyone needing tile cleaning -- especially if you have natural stone that needs specialized care. The knowledge, honesty, and attention to detail were top-notch.

They cleaned my two big area rugs it came out really good. Good communication. I would hire them…read moreagain.

PHENOMENAL experience!! From the ease and quick request for service online, next day availability…read more Additionally having great friendly, professional service, exceptional communication giving a time frame window. Then text to advise tech was on the way. I'm blown away at the ease of this exceptional service for my living room rug. Sean was so professional, friendly, accommodating. Moving furniture, explaining procedure and drying time to maximize the best carpet cleaning. I'll definitely be referring and using them again. Oh and also the cost for this fantastic service was super reasonable. So pleased

The whole process was easy. Very quick to respond with questions and great customer service.read more

Steam Master Cleaning did an excellent job on my home today, and I want to highlight the…read moreoutstanding service provided by Payton. He arrived on time, explained every step of the process, and made sure I understood exactly what my carpets needed to stay clean and well‑maintained. His knowledge and professionalism really stood out. Payton cleaned my entire house at a very reasonable price and worked efficiently without cutting corners. The results were great, and I truly appreciate the care he put into the job. I'm very satisfied with the service and will definitely recommend Steam Master Cleaning--and Payton specifically--to my family members and anyone who owns a home. Great job!

The service I requested was to get a quote on my cleaning my couch and checkered rug. I ended up…read morejust getting the rug deep cleaned. They were very professional and updated me every step of the way from setting the consultation to having to reschedule and informing me when the technicians were on the way. They were thorough with the options provided and did a great job cleaning the rug. Technicians were very efficient and did a great job cleaning and making the rug smell so nice. It was my first time using a service like this while they were professional and did great I did feel like it was a bit pricey.

Made an appointment to get a quote over the phone with a very nice lady. Was completely satisfied…read morewith my service up until the point i met the Man who came to do the quote. Was hoping to get a quote for a hoarded living situation for my good friend. The man from the get go gave me a strange feeling and his demeanor felt positive on the outside up until the point of which he stepped outside to take a call. My daughter informed me the man was next to the car window of my daughter's car loudly talking very hastily about the living situation and the contents of the house. Multiple times complaining about the state of my friend who was with me and her disabled veteran husband. My good friend recommended me this Company and i usually don't like to leave long or negative reviews but my experience with the man was so negative. The only reason i'm giving this two stars is because the woman was gracious enough to call me back and to be completely respectful the entire time even after learning what had happened.

Although Ii was not able to use this company, I can tell you that it is a class act. Initially…read morethere was a Yelp "broker" that I had no idea was not connected with this company at all. And he screwed everything up, no fault of Classic. Once we figured out the scam, Doug (the owner) and I communicated and he explained how these scammers work. Doug was a pleasure to deal with, and I learned something new about scammers. This company has a great reputation, so don't hesitate to use them.

The brought the carpet back to life. The value, quality, service is over the top. The price I paid…read morecompared to what I got you cannot beat. I wish I could have the come out every week!