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    Carpet Direct

    5.0 (1 review)
    Open 7:00 am - 7:00 pm
    Updated 2 months ago

    Services - Carpet Direct

    Carpet installation

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    7 years ago

    I love they come to your home so you can see the samples in your own space! Mark Kelley is a great guy and knowledgable about flooring.

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    Haywood Floor Covering - Custom Marble Shower

    Haywood Floor Covering

    (2 reviews)

    Before we turned to Haywood for help, we had started our flooring project with a horrible floor…read morecompany who showed for 4 days out of 14 (it was only supposed to last only 7). We couldn't keep staying in hotels, so we were forced to move back in and terminate that contract. At the time, our toilette was literally in our living room, only ~30% flooring was laid down, and it turned out to be a mix of extremely cheap wood and (believe it or not) used boards they pulled up from a different project. Alvarado was the company - avoid them! We really did our homework this second time before choosing who to turn to, and we choose Haywood. Not only did they fit us in earlier than expected, and worked extra hours to get it done for us, but they did such an amazing job you couldn't tell the difference between the horrible work the first company had started (that they had to patch up heavily) and the new flooring they brought in. My wife and I were (and remain) completely amazed at what they were able to do, the really hard work the Haywood team put in, and the incredible results - its all seamless and beautiful looking throughout. Definitely recommend them for anyone who is looking for a professional and reliable team to take care of installing hardwood floors at a fantastic price.

    An absolutely fantastic company…read more Haywood restored my really old heart pine floors. They made two hundred year old wood glisten without removing the character and history. Haywood also installed a new floor in a room that previously had nasty carpet in it. The new floor is also heart pine, reclaimed from a barn or warehouse, and they also refinished some floors that were about twenty years old. They did incredibly nice work, but they also are really nice people. They showed respect for my property with such things as making certain the gates were always secured to contain my dogs and letting me know what things were taking place each day, in case I needed to get something from a room that would be out of order for a while for product drying. The team working at my house, Wes, Frank, and Seth, are not technicians, but rather true craftsmen using decades of cumulative skills to deliver a perfect project, on time, and within budget. I will use Haywood again.

    2nd Street Floors - New Flooring in Kitchen

    2nd Street Floors

    (18 reviews)

    Mark's team at 2nd Street came in and replaced our old mismatched flooring on our main level with a…read morebeautiful new wood floor. His entire crew was amazing, from those who did the demo to the installation crew. They fixed our subfloor which had numerous issues and did the job right. I'd definitely hire them again and recommend them to others.

    Thinking about having 2nd Street install your hardwood floors? Highly recommend you look somewhere…read moreelse. We had hardwood flooring installed in our den and it was a nightmare from the get-go. Measurements were way off. Two extra boxes of flooring and ~40 feet of 1/4 round. When asked about what to do with the 2 boxes of flooring (that we paid for), was told "you can sell it on eBay". Really? Then there was the installation crew. No one spoke English so any questions I had resulted in blank stares. These were not W-2 employees but sub-contractors. This crew stained the 1/4 round us and it wasn't even close to matching the new flooring. And then there was the damage to the new flooring during installation. The large staple gun that was used to "nail" the flooring was placed dozens of times on the previously installed flooring leaving nail head size indentations across the entire floor. And then there was the "customer service". Made appointment with Ackerman (the owner?) to inspect the damage and he never showed up, he didn't call, text, or email that he was going to make it. During one of numerous calls, asked Jessica to have Ackerman call us. She emailed me that she couldn't get him to talk to us. But to be honest, full discloser: 2nd Street is giving us $40 for the 1/4 round. Bottom-line: we will never use 2nd Street again and will never recommend them to anyone.

    Sword Hardwood Flooring - Our floors look brand new!

    Sword Hardwood Flooring

    (6 reviews)

    Sword Floors refinished the wood floors in our new house and installed new floors in the first…read morefloor primary bedroom, seamlessly integrating the new floors with the old. I can't say enough about the professionalism and responsiveness of the owners, as well as the quality of the craftsmanship. The owners kept the project on schedule in the midst of the 2026 ice storm and the guys were a pleasure to work with--very professional and helpful--and the craftsmanship was superb. We will enjoy these floors for a lifetime. Furthermore--they did all of this work while producing little to no dust. When we had floors refinished in a previous house with a different business, the dust went everywhere and was impossible to clean. Not so with Sword Floors! The house was clean as a whistle. If you want high-quality wood floors and service completed in a timely fashion, you can't go wrong with Sword Floors.

    If you need new hardwood floors, or are tired of the look of your old hardwood, I can absolutely…read morerecommend Sword Flooring. After a kitchen remodel that included removing a wall, we were left with a gap in our family room carpeting where the wall had once stood. We decided that rather than replacing the carpet, we would switch to hardwood, but we needed it to match the wood flooring in the adjoining rooms. Sword did a fantastic job of installing the new family room wood floors, then sanding and staining our old floors to rejuvenate the late-1990s finish, which had yellowed with time. Sword's communication, punctuality, and professionalism were all top notch. Now we have beautiful floors for a fraction of what replacing our existing hardwood would have cost. Sword worked with our schedule, and we're thrilled with the result.

    Flooring RVA - Invest in flooring that lasts, so you can enjoy every step for years to come.

    Flooring RVA

    (33 reviews)

    This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

    Our floors came out beautiful! But our walls did not. Stain got on trim in every room as our floors…read morewere refinished. We alerted the company and they sent someone out to touch up the trim. That person used the wrong color ‍ They sent out a second person to fix that, and nothing was actually fixed. When images were sent to the project manager showing how the problem was not fixed, it was radio silence on the other side.

    Carpet Direct - flooring - Updated June 2026

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