Carpet Gallery is one of the rare places that makes me happy to spend money there. Every person was…read morefriendly, helpful, and professional. They provided exactly what I wanted in a timely fashion, and the result is beautiful!

From the owner: Our "Price. Service. Selection" commitment is supported by our American-made promise. We know the…read moreimportance of keeping jobs here at home, the integrity and confidence that American products offer, and the pride that comes along with an American-made purchase. For those reasons, we are proud to offer all American-made flooring products, including broadloom carpet. You don't get that kind of commitment from other flooring dealers.

We were able to get carpet installed in our new house a few days before moving in, which saved a…read moreton of hassle! They're super easy to work with and really good at what they do. The carpet looks and feels great, and the price was not bad at all. John is super friendly and knows a lot about flooring - I highly recommend em!

I recently bought carpeting and had it installed by Carpets Unlimited. Very pleasant to work with…read morefrom the beginning. The came out and measured my place at no cost. They had many types of carpeting at many price points. Talked to the owner everytime I called and he was helpful and truthful about his products and that he offered the best price for what I wanted. I recommend this company!

Excellent selection and delivery available. Have used them…read morenumerous times and always satisfied

Family operated, and it can't get better than this little carpet store. Went to three different…read morelarge(er) carpet stores and priced the same carpet. "All the Way" by Shaw manufacturing. This store had the best price of the other quotes--very, very fair pricing. Go see them but get a couple quotes first so you can appreciate what they can do. It was not a remnant they ordered it new for us. Went back for an apartment and they delivered again--great price, great install, friendly, and knowledge!!

Carpet smart is quick to sell you flooring. Installation was def the problem. AND still is. Almost…read morea year later..... The installer hot glued the edges in or just left them. I vacuum and it sucks up the trim. The hot glue broke off the other trim. So we go to carpet smart and they tell us it will be a couple weeks. A month has gone by and no call. No repair. One other thing they do is order a ton of your floor, all extra. So you have enough. I have so much I could do another room. A scam, of coarse. Thousands of dollars. And this is the eesi

We hired them for Mohawk flooring. My complaint is about their installers. Poor job, big gaps,…read moretried filling in gaps with wood putty. Tried putting in cheap metal transition pieces. Carpet Smart did end up sending another installer to fix what the first group did. But just not a good experience overall. They hire out their installers.

Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

Quality, value, tremendous inventory, great people. Chris knew exactly what I was looking for,…read more(a very particular design) let me take the sample home, it was perfect! Don installed it the following week, did a beautiful job. So neat and respectful of my home. Tiftickjian is the only place I will go for my floor covering needs! (Sheridan Ave Store)

Love love, love, love love love, love, love them! Came in with a couch pillow and need for a large…read moreliving room rug. The amount of patience they displayed with me; holy cow! After finding five potential rugs, the guys brought every single one of them to my house, laid them out more than once, and left our two top choices so we could "live with them a little bit." When you're spending that kind of money, it's so lovely that they care that you are happy. We absolutely love our rug and can't wait to get another one for the dining room! These guys are legit!

I took three Kilim rugs to be cleaned recently. I don't know how old the rugs are or when they were…read morecleaned last, one had some small stains , the others just needed to be cleaned before they were moved. Tiftickjian did a great job cleaning them, the stains were still there but now barely visible, the others looked brighter. They looked so much better. I don't know how the price compares to other places but I do know I trusted them with these beautiful rugs to not harm them and I was correct. I will definitely take them again when they need cleaning.

I was overcharged for a service. The fee was never discussed with me and then I received an…read moreoutrageous bill. I won't ever send any business here.

the worst company I've ever dealt with in Buffalo by far. not only did they lose my order after I…read morecleared out my entire downstairs (and we have 4 kids) for an install that never showed because of an "employee error" but they were supposed to install it 2 weeks later and never showed again. DO NOT USE THIS COMPANY ESPECIALLY THE TRANSIT ROAD LOCATION

Sadly, I tried a few times to give the benefit of the doubt. My daughter was treated horribly from…read morethe estimate she had at her house. Talked down to, etc. She is a young woman, and Scott seemed to think she was an idiot. We opted to go elsewhere, because of this. I insisted on not having him at my estimate recently, but that didn't matter any. I ordered my carpet, was told they would have a runner made for me (didn't say it was going to be additional, and that I would have to go take it to be done), and was sent a straight up crack head to do the installation. This installer flipped out on me when I asked if they could glue the carpet tacks down, instead of nailing into asbestos flooring, disturbing the cracked tiles. I was completely calm when asking, but this guy flew off the handle, cursing, leaving my floors exposed with carpet tacks for another day, as I had to wait for another installer. There will be no more Kenny for me or my family, nor the numerous clients I sell homes to.

My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware

I had rugs put into my house in my living room…read more and television room three years ago. They also installed tile in my bathroom. Excellent work. I will always use them again in the future. The rugs and tiles have also held up very well to this day.

Paul- very rude! Since I did not buy the flooring from them he would not answer any questions I had…read moreand proceeded to hang up on me. Would never do business with this type of low life person. Simple courtesy goes along way.