We recently purchased a rug from Carpets Unlimited located on Ridge Road in West Seneca. It was…read morenice to deal directly with a owner who took his time and explained everything in detail. We took many samples home so that we can make our final selection. After we made our selection John the owner of the store made arrangements for installation. Our rug was professionally installed by a man named Gerry. He actually moved our furniture back in place after completing the installation. Being in my mid eighties and hard to please I could not find a thing to complain about. i would highly recommend Carpets Unlimited. Thanks John & Gerry.

We were able to get carpet installed in our new house a few days before moving in, which saved a…read moreton of hassle! They're super easy to work with and really good at what they do. The carpet looks and feels great, and the price was not bad at all. John is super friendly and knows a lot about flooring - I highly recommend em!

Excellent selection and delivery available. Have used them…read morenumerous times and always satisfied

Family operated, and it can't get better than this little carpet store. Went to three different…read morelarge(er) carpet stores and priced the same carpet. "All the Way" by Shaw manufacturing. This store had the best price of the other quotes--very, very fair pricing. Go see them but get a couple quotes first so you can appreciate what they can do. It was not a remnant they ordered it new for us. Went back for an apartment and they delivered again--great price, great install, friendly, and knowledge!!

Carpet smart is quick to sell you flooring. Installation was def the problem. AND still is. Almost…read morea year later..... The installer hot glued the edges in or just left them. I vacuum and it sucks up the trim. The hot glue broke off the other trim. So we go to carpet smart and they tell us it will be a couple weeks. A month has gone by and no call. No repair. One other thing they do is order a ton of your floor, all extra. So you have enough. I have so much I could do another room. A scam, of coarse. Thousands of dollars. And this is the eesi

We hired them for Mohawk flooring. My complaint is about their installers. Poor job, big gaps,…read moretried filling in gaps with wood putty. Tried putting in cheap metal transition pieces. Carpet Smart did end up sending another installer to fix what the first group did. But just not a good experience overall. They hire out their installers.

Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

Quality, value, tremendous inventory, great people. Chris knew exactly what I was looking for,…read more(a very particular design) let me take the sample home, it was perfect! Don installed it the following week, did a beautiful job. So neat and respectful of my home. Tiftickjian is the only place I will go for my floor covering needs! (Sheridan Ave Store)

Love love, love, love love love, love, love them! Came in with a couch pillow and need for a large…read moreliving room rug. The amount of patience they displayed with me; holy cow! After finding five potential rugs, the guys brought every single one of them to my house, laid them out more than once, and left our two top choices so we could "live with them a little bit." When you're spending that kind of money, it's so lovely that they care that you are happy. We absolutely love our rug and can't wait to get another one for the dining room! These guys are legit!

I took three Kilim rugs to be cleaned recently. I don't know how old the rugs are or when they were…read morecleaned last, one had some small stains , the others just needed to be cleaned before they were moved. Tiftickjian did a great job cleaning them, the stains were still there but now barely visible, the others looked brighter. They looked so much better. I don't know how the price compares to other places but I do know I trusted them with these beautiful rugs to not harm them and I was correct. I will definitely take them again when they need cleaning.

I was overcharged for a service. The fee was never discussed with me and then I received an…read moreoutrageous bill. I won't ever send any business here.

Excellent service and the workmanship was fantastic…read more First off, we had a wonderful and most pleasant Salesman named, Bruce. He was very knowledgeable and he wasn't trying to sell us the most expensive carpet, instead he sold us exactly what we asked for based on our requirements. Secondly, the carpet installers were very professional and on time. They did an amazing job installing our carpet on a complicated spiral staircase. The quality and workmanship by Kenny Carpets far exceeds Empire Carpets. Do NOT call Empire Carpets, they overcharge and the quality is horrible. I highly recommend Bruce and Kenny Carpets to anyone who is looking for exceptional services.

the worst company I've ever dealt with in Buffalo by far. not only did they lose my order after I…read morecleared out my entire downstairs (and we have 4 kids) for an install that never showed because of an "employee error" but they were supposed to install it 2 weeks later and never showed again. DO NOT USE THIS COMPANY ESPECIALLY THE TRANSIT ROAD LOCATION

My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware