My contractors used Floor Trader when we had some water damage and had to replace our beautiful,…read moretraditional hardwood. My husband and I went in person to Floor Trader and chose our samples and what we got vs what we chose is completely different! At the very least so no other person is in the same circumstance that I find myself in, the company should discard that "sample" of the floors that were in the showroom. How is your company and also the manufacturer okay with me just simply hating my floors? This was supposed to be a lovely experience and between Floor Trader (Andrew you were actually very nice and helpful) and my incompetent contractors, this was a terrible experience and I would not recommended doing business with anyone involved in the future. I am aware that Floor Trader is just the supplier and not the manufacturer but they were no help at all when I voiced my concerns and now I'm just stuck with floors that I truly detest. I don't want this to happen to anyone else.

Very happy with our purchase. It was very to shop at a store with a ton of options at different…read moreprice points. Staff was spread thin but might have been due to how close it was to quitting time. Very easy return policy for the excess material we had.

We have new hardwood stairs and refinished floors provided by A&B Floors. Top-notch workmanship…read more Ed and Liz gave great guidance on products and the necessary timeline for completion. All questions and concerns were handled promptly and satisfactorily.

WORST EXPERIENCE I HAVE EVER BEEN THROUGH! DO NOT RECOMMEND. We ran into a number of issues with…read morethis company. 1. They were late 2. The head installer arrived late after the team, walked in, looked at my boyfriend (the home owner) and walked right past and then asked who the homeowner was, which was rude. 3. We were told not all the rooms were going to be finished because the head installer has to leave early so he can play in his band that night.. IM SORRY WHAT? 4. They completely forgot part of our order, the LVP we ordered as well was never written down and the installers had no idea about it. I called the owner Ed and he says he did not write anything down on our file about an LVP (after my boyfriend and I went to the store and picked it out the same appointment where we picked the carpet). 5. Ed then said he found the file in his truck. Told me he would get back to me about where that is and when that could happen.. HE NEVER GOT BACK TO ME. 6. The installers did not clean ANYTHING up. The carpets had loose carpet thread debris all over it, they left a pile of scraps in the bedroom, our floors were littered with carpet threads. WE had to clean up THEIR mess. We were told someone could come the next morning to clean (because the guy Yogi had a show to play that night and couldn't come back to clean).. No, we needed it done then so we could move our furniture back. 7.They did not cut out the carpet for one of our bedroom ac vents correctly, I had to go back and cut the carpet so the ac vent would lay properly. 8.They were rough with our furniture when moving, I had to walk back and ask them to be more careful and watch them move the rest of the furniture. 9. The installers ate some of our halloween candy, (which is fine), BUT NOT when you leave the wrappers on OUR floor for US to clean up, and let's not forget their empty water bottles. 10. Head installer Yogi was rude, showed no manners or professionalism and rushed to leave without cleaning up so he could go to his show later that night. I asked him if he would like a drink.. he replied "um yeah water" like I was dumb for not knowing that... THEN when I went to hand him his water he replied "just put it over there". NO thank you, no manners. 11. Spoke with Ed about all problems and he took $50 off our final price.... which in my opinion is nothing compared to the inconvenience we went through. He seemed apologetic at first, but showed his unprofessionalism as well. 12. That all was last week, fast forward to yesterday, I texted Ed about the update on our LVP, he never got back to me. I texted him today, and he called me saying he will not do our LVP until we pay him for carpet. I explained how we don't want to pay for everything until our whole order is finished (LVP and instillation). He threatened to take me to court, put a forbidence on our house and started MOCKING me. A grown man mocked me lol, what professional person does that? He also told me he has no reason to talk to me and does not want to talk to me anymore.... He has still YET to schedule the LVP installation. 13. The estimate we got was completely wrong and charged us for more work than they had to do. That people got fixed. 14. We were told the secretary would contact us for the date of installment & we had to track her down. This company had great reviews and we were REALLY let down with the experience we had with them. They were also booked to do our hardwood, NOW we are going someplace else. WE WILL NEVER RECOMMEND THIS PLACE! If I could rate 0 stars I would. They did a good job installing the carpet,(minus the vent issue) however, the installers and Ed were so unprofessional and we ran into more problems than we could have imagined. Never again!

After a pipe burst, we needed flooring and installation in four rooms. We chose natural wood…read moreflooring that looks great from the front door through the dining and living areas. We chose new tile in the bathroom and it was installed flawlessly. The bedrooms were done in berber carpet, with everything put back in place. Thanks to Dominick and his team!

For months I contacted people about getting new flooring, even had guys come by and take…read moremeasurements but for whatever reason they were un-responsible with an estimate much less doing the work. And after bad experiences with the "big box" stores on major appliance and home related purchases, I wasn't giving them any more money. Of all things, my plumbing contractor recommending Dominion Floor Covering after I even complained to them about bad service, and I have to say I what a great recommendation. After my initial inquiry, Nick came by the next day, took the measurements and with 24 hours I had an estimate. After I finalized my material color selection I had the work scheduled. The day of the work the crew arrived one half hour EARLY (when does ANY contractor show up early?). The three man crew led by Steve with Ronnie and Keith worked with great diligence, and were done by 4pm. The overall finish of my new flooring is excellent, the amount of custom cutting for molding and transitions due to the layout of my home was first class, the place was cleaned up with no debris, the whole thing was just great. In all my years as a home owner, I've never seen anything like. I have additional flooring work to complete, and no doubt I'm having Dominion come back to do it. Highly recommend.

On July 1, 2019 I hired Jack's Tile & Carpet for a carpet installation. On arrival the driver of…read morethe truck struck my building. The owner Jack Hall, did not want to do the right thing. He did not want to file a claim for the damages and instead tried to dictate how the situation was going to be taken care of. As of this date, my property has not been repaired. Mr. Hall has done everything in his power to ignore his responsibility and I believe the community has a right to know when a local businessman isnobehaving in a professional and courteous manner.

We needed to replace the flooring in our kitchen, family room, sitting room, bedroom, and four…read moreclosets, and wanted hardwood floors. But the subfloor was chip board and needed plywood to support the hardwood. Three estimates showed Jack's to be $6K less than the others. Having a good recommendation from our best friend clinched the decision. The communication we had with Jack's was outstanding. The installers were very friendly, respectful, and competent. They cleaned up after themselves each day. The installation took a little longer than they anticipated (and about where we figured as it was a big job). Once the flooring was done, there were a few items that needed attention - normal for any project. The punch list was handled quickly and effectively with great communication. We could not be happier with the price, quality of product, installation, and customer communication and support. If there were more than five stars to give, Jack's Tile and Carpet would be a 10! Our floors now look fantastic, and the oriental rugs never looked better. Jack even stepped by to stop on the progress. Robert came by three times. What a transformation! Thanks, Jack, Robert, and Derrick!

We had 3 companies come to the property to discuss our kitchen extension project in the fall of…read more2025. One never followed up with any proposals, etc. Another came and listened to what we wanted, but required a Large deposit and a signed contract before providing any renderings. They did give me a ballpark price which was Way out of our budget. The representative from CDW listened to what we wanted to do. He also took extensive measurements inside and outside of the house. He said CDW would provide computer renderings within 2 weeks. No deposit required. He also asked about our budget for the project. We liked what we saw on the computer renderings. We had CDW adjust the size of the space down a little from the original drawings and the price reached our budget. We hired them for the job at this point. We are very happy with how the project went. All the subcontractors showed up when promised and on time. They all did very nice work. the carpenter team was outstanding at problem solving any issues that came up adding a new addition onto an old farmhouse. We did make a few changes to the original plan and CDW was very accommodating. The communication between their office staff and us was outstanding. We couldn't ask for a nicer finished project or a better company to work with. We would definitely hire them again in the future.

I worked with Home Depot for small galley kitchen remodel (cabinets/countertops). Cabinets…read moreinstalled by Custom Design Works. Great communication from them from start to finish. Coordinated with Dale for initial measure and 2nd measure, quality check as well as installation. Everyone showed up when they said (or called in advance when running late) and completed the job faster than originally estimated. There was a small gap between ceiling (ceilings fault ... it slants) and top of cabinet which was actually not CDW's fault (Home Depot did not add scribe molding to original estimate) and Dale called me back immediately to explain problem and offer a solution. I appreciate solutions and not excuses! I would definitely feel comfortable referring to my friends and family based on my experience.

Beach hardwood floors is amazing. They were prompt and on time and did everything at a good value…read more The crew was super friendly and respectful. We will definitely use beach hardwood floors in the future.

I cannot recommend Beach Hardwood floors. It took me three phone calls last week to the office to…read moreget someone to call me back to make an appointment. That appointment was made for Wednesday May 3, 2023 at 11 am and no one showed up for the appointment. I will take my business elsewhere!

We interviewed several contractors for the complete demo and remodel of our master bathroom…read more Bancroft was by far the best communicator, the most reliable, and the most reasonably priced. Throughout the six week process of picking out materials, ordering them, and install, Gerald (manager) and Jimmy (owner) were fantastic! In fact, they were so hands on, that the owner even did the majority of install himself. But what really stuck out to us, was when they ran into more damage to the subfloor than anticipated, they did not take that as an opportunity to charge us more, and instead stuck to the original estimate, despite the extra labor. They also were flexible and happily agreed to a few minor cosmetic changes that I suggested during install. The project was done perfectly, and exactly on time. We will definitely use them again for our next project!

My mother is a widow over 70 and she contracted with Bancroft Granite & Marble to do a $15,000…read morerenovation in my home. She was notified that the work was complete but when she arrived to look at it, there was building scraps and trash everywhere incluiding pieces of cut trim, stove wrapping, tools, etc. There was dirt everywhere and none of the new counters had even been wiped. They had failed to obtain the proper electrical permits to do the work. I paid $1600.00 for a custom built storage island which appeared to be pre-manufactured made from particle board --certainly not a custom built piece. They failed to install quarter round on the newly tiled floor leaving a visbable gap between the tiles and the baseboards. They installed a shelving unit but the wood did not quite fit to cover the area. When she asked habout this, she was told that they used scrap wood and that was all he had. When she notified Jim of her concerns, he cursed her and my brother out and said he was finished. She contracted with Jim in Match of 2017. He was contacted and requested to complete and finalize the job. She has not heard anything from him since May 2017. The work remains incomplete as of July 2017. I absolutely do NOT recommend using this company for any renovation or work. My mother was looking forward to moving back into her home after being away for several years. She is still unable to use the kitchen and move into her house. This company does not stand by their work; does not do a quality job; is not concerned with customer service or satisfaction.

Did an amazing job. I was one of his first customers. Completed our house in about 2 days. 4 rooms…read more Bought the flooring. Sorry for the pictures. We have moved on with our lives and flooring has been lived in since then.

Remy floor did an amazing job on our upstairs laminate floors and our hardwood stairs. Also put…read moreluxury vinyl flooring in our bathroom and laundry. Looks great, very durable, and they were very knowledgeable about everything such as providing expansion joints on long flooring runs, and cutting every piece exactly to size. No lazy work here! Much better than other flooring companies we hired in the past! highly recommend this company!