As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

I purchased my current carpet from Ron Schrantz March 2011. It's still holding up great. I was…read moregoing through some old paperwork and found all of my receipts. I'm glad to see they are still open for business and would highly recommend them for your carpet needs. They were professional and you can't beat the quality and prices. No need to go to a big box store. I had to laugh at Tyra's 1 star rating just because they didn't fall for the whole mask thing back in 2020. Just because of this I'd go back.

Great service at good prices. Fast and efficient gets the job done when your in a hurry. I've been…read moredoing business with Ron for over 10 years and they have always delivered on time and on budget. Rare to find these days. Thanks...

I had an amazing experience with Robinson Hardwood and highly recommend them! Ty Robinson is not…read moreonly very talented, but great to work with. I had Ty strip and refinish the floors in virtually my whole house and the results are beyond beautiful. Far better than I had even hoped for. I needed these done due to a prior contractor ruining my floors. Ty restored my faith in contractors. He was timely, organized, professional and meticulous. He had any and all varieties of equipment necessary to do quality work, and, to minimize the dust factor. He was conscientious and careful with my home and belongings throughout and cleaned up each day before he left. And the job was done exactly on time. I love my floors so much that I am having him back to do another area that I originally thought I was going to carpet. Again, I cannot recommend him highly enough. Thank you Ty!!

I first hired Ty in 2017 to remove the carpet from our second story and stairs and replace with…read morehardwood, and also refinish our first floor hardwood, and add it to a room on the main floor. It was a huge job. He did such a great job, that when it came time to re-do the floors in our new house, I dug out my old computer files to figure out who I hired so I could hire him again. This guy and his company are 5 star all the way! He has great ideas, too. For example, on my first house I was going to put hardwood under my washer/dryer, and he cautioned me not to do so due to likely water damage. He laid tile instead, which also came out great. I can't say enough good things about Robinson Flooring.

I can't speak highly enough about this firm. They did a great job on our floors at a reasonable…read moreprice and in a timely fashion. The work team was great to work with and was willing to answer my many questions. This company is a class act.

5 STAR REVIEW!! Hardwood Floor Pro (Wes Krason) is the best…read morein the business. He came into our home and was on-time, as promised, and gave us a perfect installation. Wes was able to "MATCH" the existing hardwood and extend it thru our traffic patterns in the carpet. Can't say enough about the quality and workmanship. Wes is 'meticulous' in every aspect of the job. You will be very happy with Hardwood Floor Pro!

I'd like to make a very enthusiastic recommendation for Darkstar Hardwoods! Russ and team just…read morefinished our hardwood installation and refinishing project, completely changing the look of the main level of our early 90's home (think orange floors). The kitchen was refinished and hardwood was extended into all adjacent areas, with perfect lacing-in so it all looks seamless. Russ was extremely easy to work with and communicated well along the way. He also made great recommendations for things we hadn't considered. The team was always punctual, all areas were cleaned at the end of the day, and pricing was extremely reasonable. The results are amazing and are of the highest quality. The team takes pride in their work and it shows. Darkstar Hardwoods sets the bar very high for flooring projects!

Darkstar did an incredible job refinishing our hardwood floors. Finish is beautiful! Russel is…read morefriendly, professional and responsive. Plus, he provided us with recommendations on long-term care, etc. expertise that helped us not damage the floors after completion. Highly recommend!

I've used and recommended Adam and his stellar team multiple times. We just had our floors…read morerescreened and they did a great job once again. Very good communication and easy to work with.

Amazing. Apologies for grossing anyone who reads this review out but...the dog poop that was…read moresmeared on the floor had been cleaned off, the smell of cat pee remained, black staining on the hardwood floor. Stop, enough description!!. Tenant damage. I doubted anyone could fix the damage it was so bad. David didn't get to 100% better but a good 95%, no human could do more. As long as this company doesn't go crazy with their prices I will never use anyone else.

BROTHERS FLOORING!!!!…read more My parents installed our hardwood floors over 20 years ago so saying these floors were rough is an understatement, add in that we have also had dogs the entire time... Meaning that these floors were really really bad (deep scratches, urine stains, deep ingrained grime, water damage from dishwasher/ dog bowls, etc..). I also needed the master bedrooms' carpet removed and LVP installed. I spent hours researching the best company in the area and had many come to our home to give me a quote which ranged from over $8,000 to $4,000. The lower end had the least reviews but they seemed to care the most and the most honest review of my floors. I needed to rush the work so they were able to move things around and Chad showed up 3 days later to start the work. LET ME TELL YOU- Chad is amazing. He was so friendly, honest, personable and I trust him 100% with my parents and our home. It only took 3 days for him to make our home look AMAZING (refinish the floor and install LVP) . I would 10000% recommend them to every person I know. Look at these before and after pictures- My floors have never looked this good!!!!! Please call these guys, I promise you will not regret it. Call them and please ask for Chad. I promise you won't regret it, if you do regret it you can blame it all on me. BROTHERS FLOORING 303-366-0721

Accountable all-around. This is the second time I've used Brothers Flooring. A number of years ago…read moreto remove half of our downstairs that had carpet to make the whole 1st level hardwood floors. It was quality work and an honest price back then. This time I wanted to tackle the upstairs carpet which was an entire floor of carpet. It was in really terrible shape with animals and other problems. We also had a medical need for my wife on why we needed the work. They prioritized the work based on our anticipated discharge date for her. Again they did it at an honest price. I had four total quotes for the work. They weren't the best price, but they were the best price that did everything I needed to be done. Including bleaching and sealing the floors from previous animal problems. The owner Ralph, Angalica at the store, and our terrific installers Chad and Ed were all fantastic. Really great communication the whole time.

Got 5 estimates to do work on floors, one was very high, one extremely low, three in the middle…read morethat included Exquisite Hardwood. Selected and contracted Exquisite Hardwood to refinish main floor that included front room, dinning, kitchen and stairs. Work was completed in a timely manor, can not say anything bad about quality of work is was as expected (love the color and finish on floors!). We did feel personal skills of owner and especially employee were lacking and encountered some conflict during the process. Communication could have been better on a number of issues maybe I iwas not clear about some items. One being we asked to have the top stair match the rest of stairs but it ended up matching the upstairs floor and was not finished in hi-gloss like the rest of up stairs floor - this might have helped- (see attached pictures of stairs). Attached are pictures of floor and stairs. I would not recommend Exquisite Hardwood based on our experience with them.

Charlie and Victor did an amazing job restoring the hardwood floors in our bedrooms. They were…read morepretty beat up and had been hidden by carpet for years, but they got them looking new again in a matter of hours. They also replaced a section of boards that had serious water damage and did so seamlessly. Charlie and Victor were responsive, fast, friendly and neat. Their price was also cheaper than all of the other companies that I called. I would highly recommend their services!