I can't say enough good things about Aaron. He is professional, hard working and honest. He gives…read moreyou a quote with a time frame and works his hardest to stick to the plan. We did our kitchen remodeling with him. We had all sorts of issues including not getting the right size cabinet to electrical issues. He stayed with us through out and helped finished our project even though he had to sometimes work more for other people's mistakes. I know we are going to Aaron for all our needs and I would recommend anyone looking to do any remodeling around your house to him. Thank you so much Aaron.

I cannot say enough positive things about my experience working with Aaron. He is meticulous,…read moreknowledgeable, extremely conscientious about quality, and an all-around pleasure to work with. Everything about my project was a challenge and he handled each and every issue with a problem-solving frame of mind. I will definitely be using Aaron for any future work.

These guys did a good job on the install and we thought we'd be very happy with our floors but if…read morethey insist on using Bona Hi Traffic finish run away as fast as you can. Within months of install my kitchen floor looked 15 years old. That finish is useless and should be called Bona You're Gonna Hate Your Floors in a Year Finish.

Dan and the crew were wonderful to work with! They were professional, reliable, and the…read moreworkmanship is top tier. A special not on communication: excellent communication from the beginning of the project and throughout.

I recently had the floors in my house refinished, and gotta say...it was a fantastic experience!…read moreThese are the kind of projects one dreads, with the amount of work involved, moving absolutely everything out, and completely disrupting living conditions for a week...not the adventure you want to do more than once! But Sergenian's crew was absolutely fantastic, every single step of the way! (5-stars isn't enough!) Starting with Russ' consultation, he is the epitome of professionalism, always being sure to not over-promise, or just agree to everything I say to make the sale. And when Kyle and Armando came to do the work, they continued with extremely specific discussions of the technique, timeline, expectations, etc. They worked diligently, with extreme consideration for my home, my dog, and fully discussing all of the steps along the way. Out-standing! And the quality of their work is A+ to boot. In this day and age, it is incredibly difficult to find contractors who are reliable, experts, diligent, considerate, and actually deliver on what they say. You are lucky if you get two of those qualities, but Russ, Kyle and Armando delivered in full in every single category; Outstanding! (Did I mention how nice all of the office staff was as well? They were; and efficient, too!) I have had an *extremely* mixed bag of experiences dealing with contractors here in Madison, from absolutely miserable schiesters I've been tempted to take to court to the very good ones who've been great and gotten the job done. But this group of individuals was so outstandingly great, I wish they'd take up every other trade, and solve all of my remodeling needs! To be clear, I don't work for Sergenians, and I'm not related to anyone there (!) but I think when you come across such an amazing, talented team, who cares deeply, and actually does their job incredibly well (at reasonable cost, no less!), well, that deserves a minute of my time to say thanks, for a job more than well done. Turns out there are still some good people out there, just gotta find them as you wade through the opportunists and such...faith in humanity restored through flooring! ;-} (And almost forgot, but the flooring was *black* which is extremely non-standard! I'd looked and talked with several other companies, always getting a "...yeah I think we can do something like that" vibe; not what you want to hear. But Sergenians was incredibly explicit about what can and cannot be done, and they might say "minimizing expectations," but in reality, the final floor is absolutely glorious, way BEYOND what I'd even hoped for!) Ok, time to stop the ramble, and I'm gonna go enjoy my new floors! (And in the photos I'm posting, it is hard to capture the rich black, because if you go "true" to color, it looks so dark you see no detail...but to see any detail, you have to brighten up, and they don't look like that. Such are the limitations of "standard" photography; HDR photos would be ideal. The takeaway point is that IN-PERSON, the floor looks SPECTACULAR! ...and yes, black floors will show dog hair, dust, etc., but a small price for the best looking floors ever!)

Terrible experience. Lost thousands of dollars and no offer to be compensated. Absolutely terrible…read moreexperience. If you want value and a fair customer experience, I seriously recommend staying away from this company

Jeff Shunk and the Imperial Crew may be the best decision we've made. All aspects of the job were…read morehandled meticulously and professionally. The flooring is absolutely beautiful and completed ahead of schedule. We will never consider anyone else the next time we need help with our wood floors. A+

Jeff and his crew knocked it out of the park! They installed teak flooring in two rooms for us…read more Excellent communication on costs, procedures and trouble shooting. The crew was on time and completed the job as promised. They respected our property and left the area sparkling. You get what you pay for; Imperial Wood Floors is the real deal. We highly recommend them for any wood flooring needs.

Beautiful products represented in a most friendly, knowledgeable and professional manner…read more Willingness to consult about any special issues. We installed cork flooring in our kitchen and the result is fantastic.

We had them install tile on the ceiling of our shower which came with a $500 "upcharge." When we…read morepointed out how poorly it was done they offered to fix it, which couldn't be accomplished without tearing it down and starting over. The entire project was to take 4 weeks and they were here for almost 5 months and just wanted to wrap things up. They also installed the tile in our back entry butting up to the wood floors, we told them how the door was going to be installed and the tile/wood was still installed incorrectly with the seam of the two showing when you close the door. The final straw was we needed to have 3 - 12x24 tiles replaced in our shower from an issue with our plumber, the quote from Melissa was $1200. When asked about the price we received the response, "Based on our experience in working insurance claim projects, what we have bid is easily within the bounds of what would be covered, so the plumber should have no problems with the claim." The $1200 was just for the removal/replacement of the 3 tiles and didn't include the tile that was needed. At that point we called it quits. The photos attached are of showers that have never been used, this is the final product.

I had a great experience with CS4/Harmony Flooring replacing carpet in a bedroom with luxury vinyl…read moreplanking. The salesperson was knowledgeable and helpful in showing me different options and answering my questions and was very responsive to follow-ups. The installers had the job done in under three hours, and they did a really good job.

These guys are the best! Knowledgeable and super friendly. Great products, free design…read moreconsultation to help you pick the best products for your space, and great prices!

Steve and company were extremely honest, personable, and most of all professional throughout our…read moredealings with them. They'll tell you exactly what you need to know even if it doesn't benefit them monetarily. They are our number one choice for our future flooring projects.

From the owner: Footprints Floors Madison is a flooring contractor company that specializes in the installation and…read morerestoration of hardwood, laminate, vinyl, stone, and tile floors. Along with all of the many flooring services that we offer, we are also experts in the installation of backsplashes, staircases, and baseboards. We work closely with all flooring vendors to provide the highest quality installation for all of the flooring services that we offer. From small repairs to large refinishing and installation projects,Footprints Floors Madison will do whatever it takes to make you happy with your floors.