Our truck battery was dead and I believe his name is Tim, older gentleman, with long hair, went…read moreabove and beyond to help us with our battery. Not to mention he was the nicest and most courteous man. He helped us with all our needs. If you go there I hope you get to experience him and his professionalism. THANK YOU TIM (?)

Had an issue with my car had to take it to the car dealer. The car dealer said the battery was bad…read moreon a brand new battery. Brought it into the store they tested. It said it was good but knew I was gonna get a hassle from the dealer and replace the batter for me under warranty what great service

Hello my name is Priscilla and I've come to this location before and Fernando helped me with my car…read moreissues and once again, he saved me from going to Honda and paying some ridiculous price they quoted me. Fernando is truly an asset to your organization and you should be proud to have on your team. I will continue to refer people and come back to this location because of him. Thanks Fernando, you're a rock star! Thank Priscilla

I had to replace a dead battery for my vehicle. I was helped as soon as I walked in. The gal was…read morefriendly , enthusiastic to assist me considering it was over 100f outside:-(. She replaced my battery quickly and correctly. She would not take a tip (she definitely deserved one!). I will return for any automotive products I might need in the future.

I should have read the reviews before I wasted time trying to reach anyone at this dealership. I…read morewas calling to schedule service but the phone receptionist transferred me over to Hyundai's service writers. That service writer fumbled around trying to find the correct extension to transfer me back to Mercedes. After several minutes, he finally came back on the line and transferred me to someone over at Mercedes (presumably) but it was a voicemail. Left a message but after 45 minutes, I called the dealership back again and asked to speak to an AVAILABLE service writer. She simply just transferred me and I got another voicemail. Forget it Palm Springs Mercedes Benz, it's not worth the aggravation working with you guys!! I called Mercedes Benz of San Diego. They answered the call right away and I was able to schedule service that works for me on my next trip down there. They've always treated me well in San Diego and should have called there first but Palm Springs was close to this home. I've not had much luck ever with Mercedes Benz of Palm Springs. Always disappointing.

This dealership has some of the worst customer service I've ever experienced…read more I bought my vehicle at mercedes-Benz of Ontario.. But being that I live in Coachella Valley, I was looking for a dealership closer to Home well.. They kept my car over 17 days. Did not fix the issue that I had. Took it to Ontario. They fixed it within two hours. Plus gave me a rental. A year later, I'm trying to get an estimate for a windshield repair. I was sent to voicemail over 6 times! I finally get a call back from a Jessica ( great customer service by the way) who tells me she will send me over to service dept. Talk to them and he tells me Mercedes does not have any windshields either here in United States or Germany. Called my advisor from Ontario. They have my windshield in stock and will be replacing it next day. Wow... I will be taking my business to Mercedes-Benz of Ontario, where they go above and beyond to help

Staff is Helpful and price is pretty competitive. I would recommend. I've already gone twice for…read morerepairs and I'm still very happy with my experience. Going for a third service repair that I can hold off on but the experience was great that I will be going sooner than later. They have great suggestions prior to making repairs so I would say try them out.

Wow. After being told by Cam Stones Automotive that I needed thousands of dollar of work done…read more(immediately) on my car, I was just told that I don't need anything right now. Only to check back in 6 months. They've got my business!

I just recently bought a beater, and unfortunately, have had to take my car to the shop 3 times in…read morethe passed 3 months. Every time I've brought in my car to Mr. Desert, they were able to diagnose and fix every problem within the same day or 24 hours MAX. I applaud the thoroughness and attention to detail for my specific model (Chevy HHR) since it isn't an easy one to work with. Ask for Alan or Nick! Both of these gentleman were attentive and acted with urgency each time I brought in my vehicle. Highly recommend!

uses customers car to drive around so check your mileage of your vehicle before you leave and take…read morea picture of your gas and mileage and pictures of your car to see any further damages and come and check on your vehicle

Most overpriced parts place!!! Something that would cost $10-$15 at Oreillys, he was charging…read more$65!!!!!! Absolutely insane. Do not go here!

Bonjour Mr Scott Fenton , the manager of Parts Authority in…read moreIndio is exceptionally professional and very friendly and never gives up to help the customer and to find a part or the rare mineral oil, and, always with a smile and a sens of humor It is such a pleasure to visit the store .Mr Issac is also very professional and gives great advice .It is a wonderful experience to be helped with efficiency and at this high level of professionalism. Both are the symbol of the United States of America and what means true work ethics There are simply the best !!! I recommend the Parts Authority in Indio 200 % Thank you so very much Mr Scott Fenton and Mr Issak Pierre Du Lat I am Pierre Du Lat and approve this message

Needed brakes done quick and they did Very nice…read moreprofessional and knowledgeable demeanor from the owner and staff I'll be back Thank you !

I heard these guys were good. I usually take the cars to the dealer since a lot of stuff is under…read morewarranty, but for non warranty items, the dealer is through the roof. So I wanted some quick in and out competent service and SC Auto Works definitely did that for me. I had something wrong with my brake lights, so Luis took a look at it, and I was in and out before I could even think about it. They treated me great. I witnessed them working with two other customers while I was there and SC was treating them right too. Good, fair pricing. I'm happy these guys are around. They're the real deal.

I was in the Palm Springs area visiting a friend when my modified 20' STI developed rod knock…read more Being from the Long Beach area, I had limited options and needed a quick solution. Thankfully, I came across K-Powered and got in contact with Navid the following Monday. My idea was to bring the car fully back to stock since I had kept all my original parts back home. Navid and his team updated me along the way and did a great job given the circumstances. The car is driving exactly how it did when I first bought it. I'm very thankful for his help during this stressful time!

Ive had nothing but good experiences with this shop/Navid! Great customer service & very…read moreknowledgeable, only place I trust to get work done on my Shelby, definitely recommend! True one stop shop especially with their Dyno!