I have taken several cars there over the last couple of years. Always very friendly and service is…read morefast. I would reccomend Buchannan's to any one looking for car repair especially for slightly older cars and you will get the job done right at a reasonable price. There's a reason why they have been around for 40 + years.

Helpful, fair and honest! Appreciated their honesty and telling me how much it was going to cost to…read morerepair a car that probably was not worth repairing and the upcoming maintenance problems they could see happening soon.

My husband and I have both serviced our cars here, and we cannot recommend them highly enough…read more Every service member exudes kindness and happiness, and I never once heard the stereotypical pushy "well, if you don't get this done, your car is going to explode" rhetoric that you hear at many other automotive businesses. The service center was clean, and the price was very fair, if on the low side. We will be back and continue to recommend them to others!

My husband Zach and I recently had a great experience! The guys were so nice, did great work on our…read moreAudi and even gave our crying toddler a toy duck to make him feel better. Highly recommend!

If you're thinking about getting a new ride, RUN--don't walk--to Diers Ford! We've gotten well over…read morefive cars here over the years (yes, we're basically family at this point), and every single time, they knock it out of the park. From start to finish, the customer service is stellar, the service shop is top-tier, and the entire team makes car buying feel less like a chore and more like a celebration. Want a smooth, stress-free car buying experience? Go see Kirk. He's the guy you want in your corner. And major props to Brandon for keeping the place running like a fine-oiled machine. You can tell this team really cares about what they do, and it shows. Thanks to another seamless and fabulous experience at Diers, I'm officially entering my old lady comfort era--and loving it! Say hello to the newest member of the fleet: a 2025 Lincoln Nautilus. She's part car, part spaceship, and 100% fabulous. Thanks again, Diers! You've done it again!

Very disappointing experience. We purchased a Ford Expedition that had only been listed online for…read more3-4 days. When we arrived at the dealership, the vehicle had not even been cleaned or detailed yet, which in hindsight should have been a red flag. We test drove the Expedition for approximately 15-20 minutes, and everything seemed fine. We had previously driven other Expeditions and were familiar with how they drove, so we did not think to test drive it for an extended period or have it independently inspected before purchasing. Unfortunately, on our 3-hour drive home, the transmission began slipping between gears. Once we got home, we took the vehicle to several different mechanics to determine what was wrong. Every mechanic we spoke with came to the same conclusion: the vehicle needs a new transmission. At this point, we are left wondering whether the dealership was aware of the transmission issue and sold us the vehicle anyway, or whether the vehicle was never properly inspected or serviced before being put up for sale. Either way, this was an extremely disappointing experience and has resulted in a major, unexpected expense shortly after purchasing the vehicle. I would not recommend this dealership based on our experience.

My friend and I decided to visit this shop to purchase motorcycle riding gear for our upcoming…read morerider safety course. Being first-time buyers, we had an idea of the brands and styles we were looking for but wanted to receive further information. All the employees were very knowledgeable, willing to assist, and made us feel very welcomed and comfortable. We will certainly remember this little hidden shop and return in the future!

Do not purchase your parts online from this company. Items will show in stock and they are not…read more They are doing drop shipping. Therefore you'll be waiting weeks for your product that shows it is to be delivered within a few days. Then when you contact customer service. They just let you know that it will not be shipped out for multiple days and that you will get a email when it is shipped out. Never got an email when it was shipped. And there was a delay. So don't ever waste your time with this company. Horrible customer service, not that smart. So my item was supposed to be delivered Monday. Now it shows probably end of the week. This makes the trip that I had planned ruined for the part to be installed. Buy elsewhere. ! Maybe lay off the cocaine or the weed a little bit. .? I can post a picture from your customer service representative. He told me I would get an email when the item shipped out. That was incorrect also. Got the email saying it was shipped out last week when I ordered it. And that was not correct.

I've had occasion to shop there three or four times in the past year. I have very little mechanical…read moreknowledge or ability, so each time I was there I had to rely on staff. Usually it was Olivia, who provided consistently courteous, knowledgeable, and efficient professional service. I trust this place to provide the parts and accessories my family needs.

My car wasn't starting easily and I was concerned I needed a new battery. I was traveling and…read morelooked up O'Reilly. There was one very close. Stopped in. The man at the register listened to my story and in 10 minutes he'd tested my alternator and battery. Showed me the battery reading. I'd purchased a new battery, got it installed and was on my way! He was so personable. He treated me like a friend.

Prompt service. Very fair price. Excellent quality work. Overall outstanding experience. Anthony…read moreexplained clearly to me and did a great job. If I had a business, I'd want to hire him. I will take my vehicles to them first from now on. Five Gold Stars.

Excellent experience here, got a flat tire while in Omaha for work and they were able to get it…read morefixed and get me back on the road. Super appreciative of these guys!

Time for your auto maintenance? Oil change? They run promotions "all the time folks" I only trust…read morethis family owned business ..they are friendly and welcoming..thank you Megan for always giving service with a smile!

My grandson recently had his car worked on over $1000.00+…read more Do you know they DID NOT test drive it before releasing it !!!! Well it had MAJOR issues and had to be repaired again to correct the problem. Certainly an inconvenience to the customer. How stupid this could've been avoided.

Extremely RUDE parts department. I called 800-456-9683 and pressed #5 (Thursday 12:38pm 9/25) It…read moreliterally sounded like I woke the guy up. He then rattled off the info super quick and I couldn't hear him...when I asked him to repeated it (I could hear he was still there) He simply hung up on me. I called back and after 10+ rings he finally answered..knowing it was me, didn't say hello, just impatiently repeated the info (he clearly heard me say I needed clarification the first time.) I work with vendors and suppliers that work with this place (and work closely with one of the owners) and they actually recommended this place...and they will DEFINITELY hear about my experience. You never know who you are talking to when a customer calls...I imagine this will damage the business relationship they have with the owner who I work closely with. If customer service is this bad right out of the gate, you know this place is likely rotten in other areas. AVOID AT ALL COSTS! An extra 60 seconds and some kindness could have saved them from this review but tells you A LOT about a business.

Parts Guru at more than fair prices! Would definitely recommend before I go to big chain retailers.read more