The staff is knowledgeable and helpful. Prices are higher than those of big chains, which is…read moreexpected. The issue is with the owner, Gregg Goldberg. On multiple visits, he stepped in and interrupted conversations I was having with staff, often in a dismissive and unhelpful way. It disrupted the interaction and made the experience unnecessarily uncomfortable. For example, I was asking about a hex key for my fridge handle. A staff member was explaining that the connection was worn out, and I was clarifying whether I could still get a key that fits the socket. At that point, Mr. Goldberg stepped in and said, "we're not doing repairs," which wasn't what I was asking. Similar interruptions have happened 2-3 times, so it doesn't feel like a one-off.

I'm just visiting and was quite unprepared for the amount of snow that was dumped on Tarrytown. I…read moredidn't want to drive far but found the most helpful hardware store right in downtown Tarrytown, Goldberg Hardware. I was able to park right in front of the store. Kudos to the Department of Public Works for EXCELLENT snow removal on the side streets -- enabling parking. I called the day before to make sure I could pick up all the things that I would need to bring back home. I live in Maryland and we were hit with 6 inches of snow with a 4 inch layer of ICE on top. I will need to break the ice before I can clean my parking spot and front walk way. The guys at Goldbergs gave me advice on what i might need. As I browsed the store, I found extra gloves and that weird adapter that I've been looking everywhere for. Sorry -- Amazon, I would rather buy local! They even helped me get my things to the car. If you are local to Tarrytown --- check out Goldbergs Hardware. I could have spent 2 hours looking around Home Depot and not finding what I need --- instead I was in and out in 11 minutes and couldn't be happier. KUDOS... reasonable prices, good quality and they are more than willing to give you advice and help. You know it's reasonable when the guy in front of you is a contractor.

Excelente service. Great help. Go and buy here. They will solve the problem…read more I love them

Top notch service & staff. One of a few shining examples we have: we were hanging a new, custom…read morelighting fixture & had an issue with the length/rods. Joe took 20m of his time to troubleshoot, alter (including painting) and solve the problem. For no charge & with a genial attitude. WOW. We've also had extremely pleasant experiences with Ellen & Ronny. Having moved to this town in late 2019, they made us feel welcome immediately. They also came highly recommended to us by several people, from our realtor to our neighbors. We hope they continue to do business in this town forever.

Stopped in for a couple of items. Was met by the usual friendly and helpful greeting. But then I…read morenoticed a he store has been renovated first floor and the new downstairs. The store looks awesome! Great job! Gonna stop in more often!

Had to get a copy of a key made....great service and very friendly staff. Also bought a delightful…read morepumpkin!

Great town hardware store with friendly knowledgeable staff. Great selection of fasteners. Fair…read moreprices.

They are extremely knowledgable and always very helpful…read more Excellent prices. I travel out of my way to go there because they are the best! The only place I go for my hardware needs.

They're very friendly and helpful here. I don't know anything about hardware or home repair, but…read morethey never make me feel like I'm asking dumb questions. Today I dropped my car keyfob on the street and it stopped working. I thought I'd be spending the day waiting for AAA, but I went to Hastings Paint and Hardware and asked if they could help, and the man at the front desk took it apart, put it back together correctly, and didn't charge me a cent. I'm very thankful. Most of the negative reviews here on Yelp refer to the previous ownership. The people who work there now are terrific.

I've given a lot of thought to my previous 4 star review and comments. The present ownership has…read moreworked diligently to upgrade the store and have succeeded. Always courteous and knowledgeable, they've improved their stock and are the local goto place for your hardware and housewares needs. I hate going into the big box stores and am truly grateful to have them here in Hastings. Big thanks to Dan, Danny and Marco for their excellent help each and every visit.

This is for the owner of the store ( and jokes on me if he's the person that doesn't seem to care…read moreabout the customers ). I've never been to your store before but pass it on my way home from work . For almost 20 yrs. I was a regular customer of Benjamin Bros /Value Hardware before they closed down . What kept me loyal to that store wasnt their prices . It was the friendliness and helpfulness which should be a standard work ethic for customer service people. As soon as a floor person saw you there they asked if they could be of help after they said Hi... I guess you know where I'm going with this .. A younger man was helping someone by the paints and he was friendly with the customer. I got the older man ringing me out . He didn't say hello or ask to help me find anything when I saw him earlier in the aisles wandering right next to him. He was just as stone faced at the register . Why would I want to go back there and become a loyal customer ?? I'm writing this because I think it's a shame when a small business is being hurt unnecessarily .

Just before the storm, I went to buy a weather seal to make sure my doors were sealed. All was well…read moreuntil I realized I had bought the wrong product. I went back to get the right one today and explained the situation to one of the workers, who was more concerned with his phone text than with me as a customer. He proceeded to tell me, "Talk to my boss! If you want a refund," The Boss" told me there is nothing I can do for you because " I could not resell it since you opened the plastic bag" with an attitude. I think the whole weather seal was like $5.99. I told him not to worry about it. I am not a new customer. I live in the neighborhood. There is nothing about "Hometown" in these types of stores. I will take my business HomeDepot where I am not even questioned for a $5.99 item! And then they dare to complain when they go out of business or when they say we do not support small businesses.

PROS: The guy in the store is very nice and his selection is organized while the store itself is…read moreclean. Good size parking lot next to his place as well. prices are all competitive which makes this place a good go-to for basic needs CONS: The selection size is not as big as other hardware stores; Ace, true value, and obviously big box stores like Home depot OVERALL: If you're looking for a simple hardware store this is the place to come to. I don't expect them to be as big as the Home Depot, but for basic needs they're good

Professional, enthusiastic, honest and reliable .It is worthy to be trusted and will help and…read moreexplain any of your questions and problems and the price is right.