When it comes to working on cars, I am really bad at working on cars. My car was smoking so I went…read moreto O'Reilly's for some advice. The young man at the counter Charles was incredibly kind and helpful, and helped me diagnose the illness my car was striken with. Charles was a fantastic help, and I fixed my smoking car in no time flat. I would trust Charles with my life. This man needs a raise, and a happy ending. If you're having issues with your car, I highly recommend this oriellys!!!

Girl who work there, unprofessional. I called ahead and asked if there was a spare part? I gave her…read morethe spare part number, she said yes, we have it in stock. I ordered a taxi, arrived, and she says we don't have it, I can order it. I spent my money and my time. 12/24/2023 morning! S ***** A******!

I do not know how they keep a 4 star rating..are they paying people to say good things…read more. First I had the timing belt replaced..I suppose it is done correctly ..no problems yet. The big thing is the breaks.. I had them done do a total break job of 1200.00..which I was told I paid too much from friends. But it was more about not being told there was "no problem with them" the day I got it done and said the pedal goes to the floor I HAVE NO BREAKS..I left break light came on scared to drive it , fluid leaking all over my garage. Beau said the main caliber was not tightened. Since it was under warranty it would not cost anything. Well I had to borrow a car bike in the rain as I left w them to fix. Also I was told my soft top miata would be in the garage overnight another promise broken..left in the rain overnight. The truck with nice tires he told me needed to be in the garage as it had no wheel lock...and neither did my new nice tires. I won't be taking my car her again. I do not trust what they say...or what they do as well as lack of communication with service.

My Acura MDX was having brake issues and kept locking up when in reverse or drive. We took it over…read moreto Auburn City Imports to have it looked at and assessed to see what was causing the issue. They took a few days to look over the car and found that the master cylinder we replaced was either not operational or malfunctioning causing the brakes to lock up. Car runs great now and they even replaced my radiator as it was leaking due to high wear and tear when we kept trying to drive the car home (short distances) when the brakes were locking up. One thing that can be better is communications between dealer and customer. Kept having to call daily for an update on findings, repairs, estimated time of completion. Would definitely recommend this place to friends and family and I myself will be coming back here for our Acura MDX maintenance.

Robin was very helpful and kind. He tested my car battery, helped me choose the correct…read morereplacement, and installed it for me. The service was quick and easy, and I really appreciated his help. If you need assistance, ask for Robin!

Finally I can give a review. This is a shout out to manager, Cindy Harnen, (had to look up her name…read moreposted on the window front, store #4180) who helped me with a diagnostic test on my 2008 RAV. She was a wealth of information that helped me pin down what to do to fix and some other things to be aware of in routine self maintenance. I was so worried I that I'd have to take it to the dealership and shell out a bunch of money starting with diagnostics. Unfortunately for Maple Valley store she is leaving and heading to Florida where I am sure she will make a good impression in her new job. Surely she will move up the ranks quickly there. Wishing her the best. I would have sent this review out sooner through the AutoZone website but it wanted a Google affiliation which I refuse to use. So hopefully this information gets out to AutoZone and lets them know you got a "keeper" who does great work. Good luck Cindy with your relocation to the great state of Florida. You got a long trip ahead of you, LOL!

Competitive pricing. Pays attention to detail and the as able to scrub quite a few pet and coffee…read morestains out of our cloth upholstery! Location is in the Highlands and very accessible.

They broke two plastic pieces on my back seat and say they didn't do it and won't make it rightread more

My husband surprised me with a professional car cleaning for my birthday, and honestly, it turned…read moreout to be one of the best gifts I've ever received. I'll admit--my car was embarrassingly dirty and hadn't been cleaned in ages. But when I got it back, I was blown away by the transformation. The entire experience was smooth and thoughtful. Even when I realized I'd left a bag behind, they had a little extra step in running to get it for me. I have no idea what it cost, but whatever it was, it felt completely worth it. When I slid into the driver's seat, it genuinely felt like stepping into a brand-new car. Fresh, spotless, and absolutely gleaming--this gift was pure joy. There were even a few scratches that I didn't think anyone would be able to get out. I would recommend this place to anyone who wants a clean car and not excited about cleaning it yourself.

They are really good and very professional. I have been going for six years and my car comes out…read morelike new.

It was a pleasure to get legitimate, concise replies to the straightforward questions I supplied…read more Been in this business for decades and it's not difficult to determine when you're dealing with somebody who knows what they're talking about and is simply running a straightforward legitimate business. I will be visiting them soon and have full confidence that my project will turn out properly.

In February 2020 I came to Phil with a basic build for a 1995 Miata turbo engine. It required basic…read moremachining like line honing and boring the cylinders for oversized pistons and a head skim. Throughout the process Phil caused numerous delays, lost parts, and let the work drag on. It was nearly 6 months, in August 2020, before Phil returned the completed longblock to me. While running low boost during break in, a freeze plug popped out. My tuner and I suspected that the head had lifted due to improper installation, in which Phil was paid to do. This would allow compression to get into the coolant cavities and force that plug out. Phil was accommodating and replaced the plug. However, when the plug was replaced the motor had low compression so I specifically asked Phil to test the head. He never tested the compression but "fixed the compression issues" (at my expense) and gave the car back saying the compression was good. He and his partner mechanic claimed the compression was off due to the timing belt being two whole teeth off! Two days after driving the car again, another freeze plug popped out. The car went back into their care and custody in which they decided to blame the tune that the car has been running absolutely fine on throughout its whole life before that engine was built and during. Phil and his mechanic claimed this tune destroyed my engine and I would have to source a whole new block! Subsequent diagnoses by a separate, trusted, machine shop and tuner proved that the gasket blew between all cylinders and into the coolant cavities. There was absolutely no detonation or any potential tune related issues. The trusted shop has examined the head and stated "all valves are leaking and have sealing issues. This could be due to a lack of proper valve guide issues or other valve concerns. The cylinder head is already well below minimum thickness before any additional machine operations were begun." Phil machined, assembled and installed this head and was specifically told it came off an engine that had overheated so we needed to make sure it didn't get skimmed too much. The piston rings were not properly gapped causing the rings to buckle and melt the pistons. The oil squirters were not installed correctly and were found in the oil pan. This was all discovered by a different shop. His neglect and inability to work with his customers caused over a year of wasted time. His lack of craftsmanship and inability to take accountability for his work has left me with an inoperative and expensive engine that has never run correctly since he rebuilt it. Take caution before you go here

Simply put, best price, fastest turnaround, delivered on all promises of service. No joke, I just…read morewrecked my rear bumper on my 4Runner. I got bids from 4 places ranging from $940 (Big E in Burien) to $700 at Kiet's...a very substantial difference (savings). Even better, the fixed it the very next day when everyone else needed 1-3 WEEKS to "fit me in". So glad I shopped around and found these guys. The even detailed the rest of the body w/o charging me anything extra. Their shop isn't big & shiny but who cares as long as they do quick & affordable solid work. Nobody likes paying to get their car fixed but I am honestly looking forward to doing more business with them in the future.

Just and FYI they only take car insurance payments, no out of pocket…read more Called the get a quote. Person was nice.

We've gone to them twice now and both times we've been very pleased. We took my husbands Silverado…read moreup and they gave us a comprehensive list of what needed to be done to it. We told them which options we'd prefer to have them have done at that time and they did and didn't try to push or update that if we didn't do more it'd be armageddon. Communication has always been clear and precise while being upfront about cost. After we took my Nissan in for a transmission flush and to replace a belt I bought but didn't get around to changing the called to let me know they found a small leak and it wasn't a big issue now but it could be if I didn't do anything about. They informed me versus told me and gave me the option on whether to have it taken care of. They provided a price breakdown with the new service. I didn't feel pressured to get it done. They are fairly priced compared to others in the area. We will continue to go back to them for car maintenance needs. Give them a ring and talk to them about your car stuff.

Only place I trust to work on my vehicles, Glenn and the staff are all excellent!!! I have never…read morehad problem with any of the work they performed.