My experience with J. Burg was first rate. It's a busy shop on Clark Avenue with personalized…read moreservice and a family feel. Communication was clear and follow thru was excellent. I've had all sorts of adventures with tire places, oil change shops, and mechanics over the years, so I'd rather not share when I find a great one. But this crew was on point for me. I appreciate it.

I cannot say enough good things about J Burgs! Just genuine people doing great work, and not going…read moreto drag your wallet through the coals. They have fitted me in for emergencies a couple of times (blown break-line one time, and stuck caliper more recently), and took care of my truck late in the evening - and still didn't up-charge me. Stay away from the shiny money-traps up and down Clark Rd, and give Jay a call.

Ordered parts for my car using the napaonline.com shipping from the sarasota store. They shipped…read morethe parts the next day. However the parts they sent was not the correct part for what I ordered. I called the store waited 30 min on hold to talk to the service manager. Who would not lift one finger to help in anyway. Was told I would have to pay an additional 100 dollars for my part. And I was dumb to use the website for it always sends the wrong parts. I'm blown away by the the attitude and simply no customer service. Called the online napa for return label that never showed up. I had to drive to a napa to return parts. Hopefully I will at least get my money back. Buyer beware!

The sales person (Megan) lied to me. She looked right at me and told me that the share tire was…read morethere. The next day I looked for it and there wasn't one, nor jack. So they put them in the car said I could get a detail and a gas fill up for free. A few months later I had a flat tire on the highway near Miami. A piece of the jack was missing! When I went back to Sarasota Toyota, they did give me the missing piece. No detail and no gas fill up!

The worst service. None knows what they are doing. The manager is so rude and disrespecfulread more

"Five stars all the way! Nick at Sunset Parts Online delivered an outstanding customer service…read moreexperience. From the first interaction until my order was in my hands, Nick's attention to detail was impeccable. He ensured every question was answered, double-checked every part of the order, and made sure everything was packed perfectly. It's rare to find someone who truly cares that much about both the product and the customer experience. I'll definitely be returning, and I recommend them to anyone who wants a flawless experience!"

Buyer beware!!! If I…read morecould leave zero stars, I would. Bought what I thought was "OEM" turn signal indicators for my Spyder. Wrong wiring, and broken clips. When I left them a negative review on their parts page, it was immediately removed, to maintain their "perfect" 5 star rating. This place scams their "parts" customers, and then doesn't give a refund.