Autozone is not willing to help when the parts they sell fail. They refunded the money for the…read morepart but refused to help with the issues the part that failed caused. The oil line ruptured from the crimped end and oil drained all over the engine causing it to seize and kill the truck. They didnt bother to send the part back until we insisted and then when Dorman Products denied it they said nothing until I called to see where the claim was. I called the service person at the store was rude and tried to blame us for the driving. I was completely disgusted with their service and follow up.

My nineteen year old son went into autozone on bluff street and bought an oil filter and 5 qt of…read moreoil for his car. He's not a professional mechanic. He wanted to save money by changing his oil on his own, which he doesn't often do, he got the filter. And when he got home, he drained the oil out and put the new filter on and put new oil in. He started his car and it started leaking oil from the filter really bad. So he turned his car off by this time I had got home and saw that there was a mess all over the driveway and decided to see what was going on. He told me his filter was bad, so I took it off and looked at it, and there was no gasket On the filter. He called autozone and talked to of the sales representative, and he said, bring the filter in and the oil. And we will get you a new filter and new oil. When we got there The manager had no idea what was going on and the salesman that talked to my son on the phone Never told the manager. So anyways, the manager said the only thing he could do was give us a new filter, and he couldn't do anything about the oil. Which my son paid eighty dollars for 5 quarts. I said to him that's the best you can do!?. My son works his butt off and wanted to save money. But now, since you sold a filter with no gasket on it and didn't check to make sure that there was a gasket before selling it to my son he's out 80 dollars! The manager basically told us that it was our fault for not checking the filter before he bought it. And I said, that's bullshit. If you can't honor the mistake of not checking the parts when you sell them to people and won't make it right Then we won't be buying any more parts from them anymore. So we went to Napa, got more oil, which was 5 qt. For $50, realizing that autozone ripped us off by over pricing the oil. Bad , bad customer service in my opinion. So be warned , when you buy parts or anything from autozone , if they screw up , they're not going to make it right.

I looked all over town for a braided battery grounding strap and received several referrals that…read morewent nowhere. Finally someone mentioned that if you are looking for hard to find items that this is the place to check. They had it and made my day. Next time I will start here first. PS Great people behind the counter.

Very friendly! They tested the battery for us and determined we needed a new alternator. They did…read morenot have it so they called other stores and found us one. Awesome!

Tyler was very helpful in assisting me in selecting a new battery for my Honda. He took his time…read moreexplaining the differences between batteries. He did an excellent job removing my old battery and inserting the new one. His customer service was outstanding!

Great service. Picked up some parts to fix fender liners the other day. Solid staff here.read more

We were in a serious bind this last month driving on vacation from Southern California to Idaho…read more Our transmission took a major crunch just as we were getting into St. George. We have a 96 dodge 2500 with a Cummins. Needed a manual transmission and we're getting told from so many places that they were anywhere from a week to 3 weeks out. Called Napa and they thought they found one to be overnighted, turned out to be a square top and we needed a round. We are sitting there in the store still searching and calling and one of the guys comes over and he said he found one. Still in salt lake and it'll be there first thing in the morning. They definitely came through in a clutch. Thanks to them for also helping load it up the following morning into our CanAm since that was all we had to drive.

I took in a air hose from my air compressor that I needed replaced 3/4" by 4 ft long they…read morefabricated it and gave it to me in good time then gave me the bill $145.00 dollars !!?? For a hose that should cost $30 to $50 max including the ends .totally taken advantage of. I would expect better from a NAPA DEALER

A very honest business. I bought some parts from Cody over the phone and fully paid for them. A…read morelittle while later I found the same parts much closer to where I lived, so I asked if I could cancel the order. The answer was yes, they didn't make it a hassle, just did it without any questions. I appreciate it.

Sold us wrong parts. exchanged them for additional wrong parts and won't return our money. They…read moreblew us off. don't ever trust these guys. they are not reputable. Find somewhere you can go that is trustworthy and honest. in the long run you will treated fairly and without the drama. check out all the negative reviews