Autozone is not willing to help when the parts they sell fail. They refunded the money for the…read morepart but refused to help with the issues the part that failed caused. The oil line ruptured from the crimped end and oil drained all over the engine causing it to seize and kill the truck. They didnt bother to send the part back until we insisted and then when Dorman Products denied it they said nothing until I called to see where the claim was. I called the service person at the store was rude and tried to blame us for the driving. I was completely disgusted with their service and follow up.

My nineteen year old son went into autozone on bluff street and bought an oil filter and 5 qt of…read moreoil for his car. He's not a professional mechanic. He wanted to save money by changing his oil on his own, which he doesn't often do, he got the filter. And when he got home, he drained the oil out and put the new filter on and put new oil in. He started his car and it started leaking oil from the filter really bad. So he turned his car off by this time I had got home and saw that there was a mess all over the driveway and decided to see what was going on. He told me his filter was bad, so I took it off and looked at it, and there was no gasket On the filter. He called autozone and talked to of the sales representative, and he said, bring the filter in and the oil. And we will get you a new filter and new oil. When we got there The manager had no idea what was going on and the salesman that talked to my son on the phone Never told the manager. So anyways, the manager said the only thing he could do was give us a new filter, and he couldn't do anything about the oil. Which my son paid eighty dollars for 5 quarts. I said to him that's the best you can do!?. My son works his butt off and wanted to save money. But now, since you sold a filter with no gasket on it and didn't check to make sure that there was a gasket before selling it to my son he's out 80 dollars! The manager basically told us that it was our fault for not checking the filter before he bought it. And I said, that's bullshit. If you can't honor the mistake of not checking the parts when you sell them to people and won't make it right Then we won't be buying any more parts from them anymore. So we went to Napa, got more oil, which was 5 qt. For $50, realizing that autozone ripped us off by over pricing the oil. Bad , bad customer service in my opinion. So be warned , when you buy parts or anything from autozone , if they screw up , they're not going to make it right.

Excellent customer service! I went to buy a product to clean my gas and Cameron asked why I was…read morebuying it cone to find out he asked to test my sensors an it happen to be my pressure sensor only cost $6. Thanks Cameron for proving Excellent customer service.

worst autozone i've ever been to. save yourself and go to one across town if you can. my battery…read moredied and someone jumped me, so i went to this AutoZone because it was closest and AutoZone will test batteries and install new ones for free. the guy wouldn't do it because it was 20 minutes til close. and he kept telling me all the things it could be besides the battery. he obviously didn't know anything about cars and he was just being rude and creepy. he wouldn't even sell me a battery to install myself.

This review is for the O'Reilly Auto Parts at 1276 W Sunset Blvd, St George. I'm writing this…read morereview because the manager is giving the public bad info. I bought a replacement battery - 2016 Nissan truck - at another O'Reilly's store and, after only 1 year and a lot of trouble with it, I concluded it needed to be replaced. I took said battery to this local store to have it checked - they said it was good, again - so I asked to speak with a supervisor or manager. Her attitude was (to put it kindly) less than helpful but I did manage to get a replacement battery. However, she told me that I couldn't just return home and install the battery in the truck; "it had to be programmed." I inquired, could I put it in, drive to the store, and they program it? No, they don't have that capability at this "small" store. Seriously, they sell but can't program? More than skeptical, I called the original store and learned neither the batteries nor cars have to be "programmed." Programming is required on some vehicles - usually high-end Euro models - but not mine. (Five stars for the Brigham City, UT store for their guidance.) I'm hoping a company executive will see this and "right" this store. If that happens my time is well spent!

I had a critter get into my engine bay while camping. Jaden was absolutely awesome! He helped me…read morediagnose the problem, find the issues, and repair everything on site. All on a Sunday when no auto shops were open. Can't thank you enough Jaden! Rockstar employee!

A very honest business. I bought some parts from Cody over the phone and fully paid for them. A…read morelittle while later I found the same parts much closer to where I lived, so I asked if I could cancel the order. The answer was yes, they didn't make it a hassle, just did it without any questions. I appreciate it.

Sold us wrong parts. exchanged them for additional wrong parts and won't return our money. They…read moreblew us off. don't ever trust these guys. they are not reputable. Find somewhere you can go that is trustworthy and honest. in the long run you will treated fairly and without the drama. check out all the negative reviews

Just purchased a 2026 GMC Sierra AT4. It came with running boards but they were the same level as…read morethe threshold so I went to Dixie 4X4 to get the boards I wanted. They have done previous work on my Willys and 2022 Silverado. Their work is professional and thorough. They won't talk you into anything more than you need and help you decide on somethings you think you need but may not. They are always first on my list. You know the work will be done right and well within the time frame. They are very friendly and helpful. They also offer off road classes which I have attended and highly recommend.

These guys are the real deal. I have pitched parts from them to use on projects of my own and they…read morehave been great to work with. I have looked over their work while at their shop and it is top notch. World class shop with honest people.

Helped me out finding the parts I needed. As a Disabled Vet I could not handle these large parts…read more They helped clean and load the parts and discounted some for having partial damage. Very fare transaction. Will do business again. Jeffrey D. Thank you!

From the owner: Quality late model auto parts. Used and new. Foreign and Domestic. Car parts and truck parts.read more