I discovered my car had a dead battery on Sat, 8/26. I subsequently found out it was so dead it…read morecouldn't even be jumped, so I was going to need a tow to the dealer's or a mobile mechanic since I don't have the tools to DIY. The car's a '19 Volkswagen GTI with a battery management system that requires the computer to be updated / coded with info from the new battery using special diagnostic hardware and software...it's high maintenance. I started searching online for a mobile mechanic Sat evening, sending quote requests to 5 mechanics. One mechanic never responded, one said they'd respond but never did, and two said they couldn't provide service (because of aforementioned battery system complexity). Jake replied on Sun and within 18 hours of when I initially sent the requests, and was then in regular contact on Yelp and via phone the next day collecting and exchanging info. He gave a reasonable quote, which included the battery at cost and plus a range based on his hourly rate (including travel time and labor). Mon (8/28) evening Jake bought and installed the battery, but wasn't able to do the recoding because his main diagnostic tool had been sent out to get updated, and his backups weren't compatible with my car. He promised to return to do the coding at no extra charge. He returned on Wed only to find that the Volkswagen car group had been removed from his updated diagnostic tool. He immediately bought the necessary hardware and a corresponding software subscription. On Fri 9/1, he returned to my house, updated the computer system with the new battery's info, cleared any battery-related diagnostics errors, and checked all other diagnostics to ensure everything was functioning properly. I know this is a long review, but I wanted to emphasize that this was not your normal battery replacement. Despite the complexity and challenges, Jake honored his commitment, completed the job, and went above and beyond. He is personable, professional, communicative, thorough, as well as obviously very knowledgeable about his trade. His actions matched his words and promises, demonstrating that he is honest, fair, trustworthy, and just a "good guy." He is definitely the person you want working on your vehicle/s. I would highly recommend Done Right Mobile Mechanics. Thanks, Jake!

The full review is in the pictures since I had too much to say and warn potential customers about…read more Jake claimed to take it to multiple suspension experts so they can all brainstorm together what should be done to fix the horrible wandering issue with my truck. He only requested that I pay for one of the technicians work to adjust my rear axle slightly (about $500) and that this was all for that other shop and nothing was being charged for himself. When I got my truck back that adjustment didn't do a thing to fix the issue. Then we both took the truck to another alignment shop and the technician there said he was positive the ball joints the previous mechanic installed were faulty or installed wrong. That alignment specialist specifically was adamant about the ball joints requiring to be replaced with stock ball joints and not aftermarket upgrades like they had done. I wanted to follow that specialist's recommendation but Jake said not to trust that specialist because he was, I quote, "a parts changer" and was just going to waste my money like the other mechanics and he said he wanted to do the job himself and not use that specialist to change the ball joints. When I kept hesitating to allow Jake to use aftermarket Ball joints he specifically told me that if those Dynatrack ball joints did not fix the issue, he would pay the the parts out of his pocket and replace them with OEM ball joints. So I went ahead and trusted him. The parts were replaced and he kept the truck for a week to drive around and wear the parts in because the wandering still wasn't going away. After that week he handed the truck back to me and the wandering was worse than ever. He also claimed that he wasn't charging me for the labor time he spent driving my truck to wear the parts in but that he would appreciate it if I would pay him $500 for the fuel he spent on it. This was prior to the diesel fuel spike so I figured it was still partially for his time because I myself can't spend $500 in a week in fuel towing with that truck daily. However not only was my truck still wandering very badly when he gave me the back but when I was hitching my trailer up to it a day or two later I realized that the brand new Banks tail assembly pipe that I had just installed on it a month ago was missing. When I called to ask about the pipe figuring they must have just somehow forgotten to put it back on he told me he would ask the other special technicians for it because they themselves never touched it or had it. Well he claimed that non of the other technicians from other shops would fess up to it so he would pay it out of his pocket and just forget about the $500 fuel charge he was charging me for. That brand new pipe cost me $550. At this point I had lost all trust. Now I started doing research on line on my own asking for help on social media on pages with people with the same trucks. I posted a video of the new track bar still flexing and they basically laughed at me accusing me of doing the improper work myself because the track bar was flexing due to it being installed UPSIDE DOWN. When I asked how I should fix it and that I paid someone to do it they gave me insertion how to fix it myself and told me to immediately fire that mechanic. Unfortunately it still didn't fix the wandering issue so I tried another local mechanic in town to try and hopefully fix the issue. That last mechanic basically shook his head and told me, and I quote "I feel sorry for you". I gave him the receipts of the work Jake had done and he told me I was basically being milked. This new mechanic took me into his shop while my truck was on the lift and showed me exactly what those new ball joints were doing to my wheels by trying to force the tires manually. He not only switched the ball joints for me fixing the wandering issue but he did it in half the time the Jake charged me for. Now if I was being purposely charged extra to be swindled or I was charged extra hours due to lack of experience, I will leave it up to the reader or the next unfortunate customer this happens to. Either way you look at it it still comes down to unethical practice since my work towing rig could inevitably cause harm to anyone in the vehicle as well as anyone around me on the road with the amount of horrible wandering and improperly installed parts it had. I have waited many weeks now for a response and for the promised reimbursement for improper installation and have not heard a word or response to my text message or voice message I left with his other shop technicians since now when I call he never happens to be available to talk. So at this point I don't expect any reimbursement for my loss. My only hope is that no one else receives the experience I have had and looses thousands in wasted money.

A very honest business. I bought some parts from Cody over the phone and fully paid for them. A…read morelittle while later I found the same parts much closer to where I lived, so I asked if I could cancel the order. The answer was yes, they didn't make it a hassle, just did it without any questions. I appreciate it.

Sold us wrong parts. exchanged them for additional wrong parts and won't return our money. They…read moreblew us off. don't ever trust these guys. they are not reputable. Find somewhere you can go that is trustworthy and honest. in the long run you will treated fairly and without the drama. check out all the negative reviews

I have been using Red Rock Garage for years and have always had quick efficient service. My last…read moreservice was a rush job-Dennis got me in and out the same day. Price can get a little high, but service is top notch.

Dennis and his crew at RRG deserve a big well done for the work performed on our motor home. This…read moreis not a modern rig --it is a 1983 Revcon with an unique front wheel drive system. These guys jumped in and diagnosed and fixed our long standing fuel issues--we don't need starter fluid anymore! Also fixed the dash air, a broken rear brake drum, and charged our DOA cabin batteries. Great work at a reasonable price. We will definitely return, and you should too!

I can't say enough good things about Extreme Collision--truly, they went above and beyond with my…read moreKia Sorento. After a really crazy accident in involving a bird , I was worried the car was going too look wild, but they handled every detail flawlessly. The grill is perfect, and the mechanical repairs are top-notch. I felt completely supported throughout the entire process, thank you so much Sydnee!! Now my Sorento looks great! I couldn't be happier! Thank you so much Troy and Braden!

Truly excellent customer service. Mike, the gentleman who managed my repair was very kind…read more Braden, the other manager, met me after hours to pick up my car, which was greatly appreciated. Repair looks great, was fairly priced, and was done in a timely manner. Highly recommend. 5/5 stars all around. Thank you Troy's!

Tia helped me through a nightmare with our warranty company. It's nice to have someone care and…read moretake the time to help make things right. My daughter's car is back on the road after an engine replacement. Petes will now be our forever mechanic. Great communication and going the extra mile is rare. You will get it at Petes. Thank you

We've been bringing our vehicles here to this garage for years. It used to be CTAuto, but now Pete…read morehas bought the business & it's name has changed to Pete's Autoworks. Last week, we took our 2019 Dodge Grand Caravan in to investigate a new engine noise. We were able to get it diagnosed that same day. They had the necessary parts shipped in the next morning & 2 days later it was fixed. We are very happy with the whole process. Pete & his employees were all very professional & friendly. We'll definitely use them again & refer them to our friends.

We encountered a hissing sound when we turned off the engine on our 22 Newmar Dutch Star with a…read moreFreightliner chassis. Hannah was friendly and was able to get us in right away. They identified two leaks, fixed them and helped minimize our downtime. Hannah kept us updated and helped us manage our expectations. This was very important when you are in an area you don't know.

I had an electrical issue. They were always very polite and helpful. When I spoke to the foreman I…read morewas always treated with respect. The work was professional.

Just purchased a 2026 GMC Sierra AT4. It came with running boards but they were the same level as…read morethe threshold so I went to Dixie 4X4 to get the boards I wanted. They have done previous work on my Willys and 2022 Silverado. Their work is professional and thorough. They won't talk you into anything more than you need and help you decide on somethings you think you need but may not. They are always first on my list. You know the work will be done right and well within the time frame. They are very friendly and helpful. They also offer off road classes which I have attended and highly recommend.

These guys are the real deal. I have pitched parts from them to use on projects of my own and they…read morehave been great to work with. I have looked over their work while at their shop and it is top notch. World class shop with honest people.

Great to work with. Got us in the same day so we could get back on the road! Honest and friendly…read morestaff! Highly recommend!

Best service ever! Ken is amazing! I was on my way to work…read morewhen the belt fell off! I had it replaced the Sat prior at a different establishment while getting an oil change. I just drove straight over there as thankfully, they were 5 min away. No problem taking my car in & getting it fixed right away. Super happy costumer :)