[[HIGHLIGHT]]Making an appointment online for AC service was fast and easy.[[ENDHIGHLIGHT]] Service was great. I've got another car with an AC issue so I'll be back. read more

Have been a faithful JLM customer and have recommended them more times than I can count. Before now, I never trusted anyone else with my car. Until today. First it started with falling right in front of their front door. There is a ramp there that I tripped on and fell. Many men (I am a woman) saw it, workers of JLM, not one came to say hey ma'am, are you ok. Can we help you off the ground. Nothing. I get up and walk in and the guy was like you're the second one this week to fall there, I was like well you think you would do something about that then. [[HIGHLIGHT]]I talked to Jonathan (owner) and he never said I'm so sorry, etc., told him not one person came to help and all he did is explain to me they weren't sure what to do with that ramp, they put a red line on it and then moved the plants outside to the ramp edge.[[ENDHIGHLIGHT]] My car appointment was because my car was giving a check engine light, and Auto Zone ran the code and it was an emission valve (free of charge). I got there at 9 and was told they can run a test for $189 that should verify if that is the cause. At 1030, I was told the first test didn't give any info and they wanted to do another test for $84. I approved it, and went across the street to the chiropractor for the pain of the fall. [[HIGHLIGHT]]1:45 PM, no call or text, I call them and was told they didn't have time to do the other test and can maybe do it Monday and I can leave it or come get it.[[ENDHIGHLIGHT]] I took the day off work for all this. I go back, talk to Jonathan again and explained the whole thing, now I'm out the $189 for a test that told me NO MORE than what AutoZone told me for free, in addition to a $75 chiropractor appointment and scrapes and bruises and not one ounce of empathy, to be told I can bring it back another day for another test and basically my car still isn't fixed. [[HIGHLIGHT]]Due to the ZERO empathy, not even a "I'm sorry" or can we cover your chiro appointment, and the endless testing with no result and not even having the courtesy to call me, I will NEVER bring my car to them and will tell everyone who asks this story so they also don't get scammed.[[ENDHIGHLIGHT]] Hope if you go there, your experience is better than mine. [[HIGHLIGHT]]It's sad that they would treat a loyal customer this way. I was hopeful talking the the owner I would at least get some empathy and maybe some compensation for the horrendous experience, but nope, just a receipt, bruises, scrapes, and a car that still needs to be fixed $300 later...[[ENDHIGHLIGHT]] read more

Lee helped us fix a 1991 Acura Integra. It was a mess upon towed arrival! He is a Master Technician of Japanese cars! He's thorough, honest, & reliable. We'll take all of our cars to Lee for now on! read more

JLM I highly recommend , I have a older car and these guys keep it running , [[HIGHLIGHT]]they aim to please their customers , they are accommodating and friendly[[ENDHIGHLIGHT]] , I will always take my vehicles here , read more

Driving across the country we experienced car trouble. JLM very quickly gave us a diagnostic report and assurance that it was safe to continue on our journey. [[HIGHLIGHT]]They were very considerate of our travel plans and fully packed car.[[ENDHIGHLIGHT]] We are so appreciative. read more

JLM has done work on my 2012 Jeep Wrangler unlimited rubicon. They completely rebuilt my suspension and I couldn't be happier. What a difference it has made in the handling. I would recommend JLM for all your automotive needs. read more

[[HIGHLIGHT]]JLM was the best.[[ENDHIGHLIGHT]] They fixed my car without any issues. [[HIGHLIGHT]]Their customer service is 2nd to none.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I would have given them 10 stars if that was an option.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I am very happy I have finally found a good mechanic that values my business.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Wonderful experience.[[ENDHIGHLIGHT]] Fixed what was needed and checked everything else without unnecessary upsells. Great experience and good value read more

JLM Automotive has been a great place to take my car for all kinds of services. Thank you JLM for a great job. PS. No one ask me to write this. read more

My car was due for it's 60,000 mile Check up (fluids, oil, brakes, spark plugs etc...). My car runs better than ever!! I highly recommend JLM!! They know what they are doing!! Glad I don't have to go anywhere else!! read more

Here at Discovery Clubhouse we go to JLM for all our automotive needs. [[HIGHLIGHT]]They have done an awesome job at keeping us updated and informed about how our vehicles are doing.[[ENDHIGHLIGHT]] Fair pricing and great customer service using JLM is a no brainer for us! read more

Excellent customer service and support. Very reasonable diagnostic service. Jake was responsive and helpful with my specific needs. I highly recommend getting your vehicle checked and repaired here. Thanks for all the help. read more

[[HIGHLIGHT]]Great customer service.[[ENDHIGHLIGHT]] Very quick on estimate quote for other issues. Definitely will go back

[[HIGHLIGHT]]The guys here are nice guys, but the experience overall was very frustrating![[ENDHIGHLIGHT]] We had just moved here in the worst heat of the summer and I had an oil leak I was worried about and my brakes were pulsating. I had just had new brake lines, pads, and rotors put on before moving here. I looked on Google reviews and they seemed like an okay shop so I gave them a try. I set an appointment the first day came and went and they hadn't even looked at the car, second day by mid-day I started calling and they still hadn't looked at the car. Then, by mid-afternoon, they told me they had finally looked at it. They never even drove it to feel what the brakes were doing, they just said the brakes passed inspection. Well, no kidding... I just had them replaced... I wasn't paying for the obvious. As for the oil leak, they told me they would need another $350 to look into that and depending on what the result of that inspection, would determine the cost of the repair. I asked what worse case scenario for repair would be and was told max would be about $3800. They had my car for 2 days and probably would have kept it longer if I wasn't calling them. They didn't tell me anything I didn't already know, and charged me $75 for it. I asked a person in my new neighborhood and they gave me the name of a different shop here they trust. I was out the door at that shop for less than $300 and my car is now running great. Lesson learned... ask a local for recommendations instead. Very disappointed. They have fancy equipment and take photos to try to convince you work needs to be done, but overall, I felt like it was a big scam. As a 55 year old woman, I've dealt with a lot of mechanics in my time and definitely know when something feels off. I would steer clear of this shop. read more

My confidence is so high in the quality of work at JLM that, I took my Mustang back again this past week so Jonathan could install an adjustable Ford Performance Panhard Bar, and, a Whiteline Panhard support Bar. My Boss 302 is really dialed in now with improved handling and perfect alignment of the suspension. Thanks JLM. I'll be back again. Dave Salmon read more

This is an Awesome Family owned business. Honest, knowledgeable and friendly. Highly recommend them.