We recently lost my Mom and O'Connor Brothers Funeral Home did the funeral…read more I found them to be very caring and helpful in every way. They went out of their way to help me. Shorty after that, my brother passed away and again they were wonderful to work with. My Dad and my Grandparents funerals were also at OConnor's and again the kindness they showed us was wonderful. I never thought I would be writing a review of a funeral home, but we live in strange times John Kustigian

Appalled by the sales rep, Camille's, demeanor, attitude, and overall stature. She was abrupt, made…read moresnide remarks, and basically had zero respect for our family. We asked if we could have calling hours for a $15k funeral between 3-5p and she had the audacity to say "well that would mean I'd need to stay late". She had zero respect nor empathy. To top it off the building is in rough shape- the carpets are gross. I'd HIGHLY suggest looking for another establishment to help guide you through this taxing time- there are plenty of better funeral homes in the near vicinity with better facilities, customer service, and pricing.

Called multiple times to try and arrange pre planning services cremation. Unable to connect with…read morethem to set up services once the request for basic cremation was requested and the services weren't for top of line funeral. Don't bother if you aren't interested in the top of the line expensive funeral services. They don't contact you back.

I have found Doug to be very difficult. He expects respect from others but offers none in return…read more He's been very unprofessional in my dealings with him.

I pray my family and I do not have to do this again for a very, very long time. With that said, the…read moreowners of Ginley-Crowley were so very helpful when we needed their services this past week... The directors are James and Robert (I believe). They met my Dad and Brother early on a Sunday morning, and really helped us with every detail imaginable when planning services for our Mother. It's overwhelming to say the least, but they have it broken down for you, like a check list of what to do first, what to do next, etc. I won't get into specifics, but you can't know how much really needs to get done in such a short amount of time until you're planning a wake and funeral. It's like you shift into 'auto pilot' and just do it. It's somewhat of a blur... It's a beautiful facility as well. They helped us tremendously during this very, very difficult time, and I can't thank them enough. I recommend them highly, although I hope you as a reader of this post never have to make a call to them.

On Tuesday Sept. 26,2017 ,we buried our fourth family member with the services of Ginley-Crowley…read moreFuneral Home in Medway,MA.Arrangements had to be coordinated with two states (FL,MA).We wanted our brother to be buried "back home"in MA with our parents and another sibling. Due to the hurricane in FL (where our loved one was living), everything had to be delayed while power was being restored to the area.It took 10 days for our brother's remains to be transferred to Ginley-Crowley. During the waiting time, the funeral home staff guided us through the preparations for his services. Bob Irving was our anchor through it all.We are a large family and he patiently dealt with all sorts of personalities.Our questions and requests were many and often, yet he displayed only kindness (even though we are sure he was exasperated at times it was never exhibited). Everything was seamless due to Bob's meticulous attention to details. We thank all the staff ,at Ginley-Crowely, Medway Funeral Home ,for or all you did to help us through this sad,difficult time. To Bob Irving ,for all you did and who you are ,we say-Thank You! We pray we will not need to plan a funeral for a long time. When we do, we will call Ginley -Crowley in Medway.

John Matarese is an outstanding person as well as funeral director. He has a very calm, reassuring…read moreand highly professional manner. In a very difficult situation he took me through the various options for the funeral as well as the approximate costs. Everything went very smoothly at the funeral and it was exactly as he had described. Throughout the process he followed up very quickly with answers to my questions and continued to handle an issue even after the funeral. Overall I can't say enough good things about John and highly recommend him.

I highly recommend Matarese Funeral Home. John made a difficult time more manageable. He was…read moreresponsive, and professional.

When you loose a loved one it is so devastating and overwhelming Jeff and Rachel took very good…read morecare of us. I couldn't ask for a nicer service, it was beautiful! My experience with them has always been professional and personable. I am so grateful for the both of them. God bless, Brenda and Sage Dunlop

We buried my husband's father today, and very luckily for us, we went with Hays Funeral Home in…read moreNorthboro. Jeff is not only an amazing funeral director, he is a kind, compassionate, thoughtful, wonderful human being. Even though we'd arranged for pre-planned services many years ago, Jeff treated us as if we were writing a check today! My father-in-law passed away at 6:00 in the morning in a nursing home. I received a call from Jeff at 7:30am telling me he's picked up dad, and he was safe in the funeral home. He arranged for a time that was convenient for us to come in much later that day to make Dad's final arrangements. I swear he works about 20 hours a day! While dad had done the original planning years ago, Jeff still helped us put together a service which was perfect for our family, and did everything we asked to honor the great man our father was. All the details were handled beautifully, and we didn't need to worry about a thing. Dad was very ill at the end of his life and had lost a significant amount of weight, so we were worried about how he would look for the calling hours. No worry needed. Jeff prepared our dad for burial expertly, and made him look like he was younger and healthier again. In fact, it was so comforting for us to say it looked like he was just taking a nap. Dad was a veteran, so Jeff arranged for a service with full military honors, which was so important to Dad, and meant so much to us. I cannot more highly recommend Jeff and Hays Funeral Home. The genuine care and concern he showed for all of us and his expertise in his craft created a beautiful memory for us rather than just a sad day of loss. Thank you Jeff, and Rachel, for all you did for us. We could not possibly be any more pleased with the services and burial. Thank you for creating a last memory of our Dad that we'll treasure forever. You have our lasting gratitude. The family of Gordon Maccabee

Having never needing to be the one to directly handle a life changing event like the passing of our…read morefather, Mercadante Funeral Home & Chapel made us "feel like family" and walked us through the steps while allowing time as needed when it became very difficult to handle both the passing and handling of the funeral. Mr. Michael Farrow explained every step of the process, service selection, and even gave us options for the Mercy Meal after the service. If was if if he knew my father and the care and respect showed was greatly appreciated. Michael also helped us schedule the services as to not impact the family due to other services scheduled around the same time. Our father looked amazing and at peace, they did an amazing job--everyone was impressed. We were never rushed. We were able to make changes during the process as well with no issues or questions. Mercadante's also has kept in touch after the services were completed, this was not expected; yet welcomed as it has been helping us during the healing process. They also handled all the paperwork for his certificate of death, social security, etc. Everyone was professional, caring, and understanding--as I stated, they treated us like "family" from start to finish. Thank You Michael Farrow and Mercadante's Staff.

My husbands funeral was 6 yrs ago today at Mercadante funeral home. They were so un compassionate,…read moreincompetent and un of there empathetic people I've ever dealt with. They said my husband was meaty so there would be plenty of ashes!!!they had empty tissues boxes the day of his wake, the screwed up his death certificate in 2 spots, they put his ashes in the incorrect scatter urns, they removed cards from flower arrangements as we went to take them home. They called me someone else name when they called me to make funeral arrangements and said they were scattered from several funerals. Wow. Really WOW. I'm was scattered from losing the love of my life unexpected from a heart attack. And I'm supposed to be focused and double check their work. Incompetent I how no one ever has to go thru what I went thru with them. And they never apologized for their mistakes and shortcomings. Hard to believe they would treat us like they did in the worst days of my our lives. .

Brian and everyone at McCarthy, McKinney & Lawler were very kind and made us feel at ease during…read morethe difficult time of saying goodbye to our dad. My sister and I had never made funeral arrangements before but Brian helped us to understand what decisions we needed to make and was very patient with us, even letting us know that we could always change our minds and that they would make things happen as we wanted. We felt at ease knowing that they would handle everything and that we didn't have to worry about anything the day of the services. He even recommended a wonderful florist, FJ Luxury, where they were also very kind and created a beautiful all white half casket piece that was stunning and exactly what I had envisioned. They handled everything with the death certificate, arranging the burial with the cemetery, and getting his obituary published to the website (we opted not to do anything more public, but they would have helped with that as well). We had a million questions and he was always very responsive and helpful. The home itself is also lovely - cozy, charming, and well kept. Very grateful that we had Brian and the rest of the team to support us through this process.

Brian and his entire family and staff truly awed us at a time off loss. Their service was so…read moreamazing, We loved the photo collage, video and custom blanket. I want to thank the McKinney's so so so much.

My mother passed away in June 2022 and we selected Collins Funeral Home for services. We got to…read moreknow the director, Mr. Richard Collins and I could not be more pleased and more grateful to him for the help, compassion and attitude we received while we went though this difficult process. Perhaps it feels little awkward to recommend a funeral home, but saying the last goodbye to the ones we love is inevitable and I am glad we made this choice. Should you ever need funeral services I highly recommend this place.

Richard Collins at Fitzgerald Collins Funeral Home assisted us as our Funeral Director in 2016 and…read moreagain in 2019. (Sad I know.) The loss of a loved one is one of the worst things any of us will ever endure in this lifetime. Unfortunately, we've had to experience it multiple times over the past years in multiple states and with multiple different funeral homes. I can not express in words how comforting it was to hire Richard at Fitzgerald Collins Funeral Home in Marlborough, MA to handle our family member's funerals with trust, respect, solidarity, compassion, and true professionalism! I found him not only to be very knowledgeable and informative but most importantly he was extremely transparent and HONEST with us about everything. I'm not much of a pushover and I've definitely seen other funeral homes prey on distraught people (such as my mother when my father passed) but my experience with Richard and his funeral home was the exact opposite which was refreshing! He didn't try to BS me and after planning so many funerals over the years I would have seen it coming a mile away if he had tried. Thank you Richard for treating us and our family with the utmost dignity and respect and most of all for being an honest person! Always continue to treat your customers the way you'd want your family to be treated (which is how you treated us) and I have no doubt that God will continue to bless your business. Thanks for being an advocate for our family through this time of grief. (Both times!!!) Highly recommended local business! A+++