WOW! I NEVER leave reviews but after the service, professionalism, and skill that I experience…read moreevery time I get my hair cut by Brianna Cooper (Bri), I had to say something. If you are looking for someone highly skilled that will LISTEN to you and what you want done, look no further. I am not exaggerating when I say that Bri has given me the BEST haircuts I have ever had in my life. I look amazing when I walk out of the salon and, I don't know how she does it but, it continues to look great even as it grows out. She will even talk through how to style the new look (if you ask). I highly recommend going to Bri to get your hair done. She is amazing and a wonderful person to chat with while she works her MAGIC.

From the moment I arrived I felt cared for and assured that I would no longer look like a calico…read morecat! My hair was a hot mess, dry bad cut and horrible color job. I searched high and low for Ashlina as I had know her years before and saw how talented she is. Imagine how thrilled to find her on Instagram! I quickly booked an on line appointment and counted down the days. Ashlina reassured me at least 10 times and got to work! It was a long afternoon for her but so worth it for me! I am now a beautiful "old money blonde" with the best cut I have ever had! I feel blessed to have had Ashlina devote so much time and talent in the corrective color she preformed! What an artist! Thank you for making me feel beautiful.....it's been a long time! Thank you, Ashlina!!!

I went here for a new cut and the stylist did it perfectly. I wish I could remember her name lol…read more Staff was friendly as well.

(Realized I forgot my review in my drafts! So I'm posting it now!)…read more I usually give a salon multiple chances before writing a negative review--unless something seriously goes wrong. Unfortunately, in this case, it did. I've been here a few times for lashes and once previously for hair, and my first hair appointment was great. The stylist was gentle, communicative, and professional. I loved my hair, was shown products afterward, and happily purchased them. I left feeling taken care of. This second hair appointment was a completely different experience. I was greeted by a young stylist who seemed pleasant and understood what I wanted. However, once she began, I immediately noticed she had extremely long, sharp acrylic nails (about 1.5-2 inches). While I have nothing against acrylics--I wear them myself--there needs to be a limit in a professional setting, especially when working so closely with a client's scalp and hair. She colored my hair without gloves, which already made me uncomfortable. Throughout brushing, coloring, and washing, my hair repeatedly got caught in her lifting acrylics. My hair was yanked out multiple times, and at points it was genuinely painful. Holding a brush seemed difficult for her, and the brushing was rough and uncomfortable. The shampoo experience was by far the worst I've ever had. Normally, that's my favorite part of a salon visit. Instead, due to her nails, she couldn't properly massage or clean my scalp. The shampoo barely reached my roots, yet my hair was pulled the most at the bowl. My scalp was sore for two days afterward, to the point where brushing hurt. I'm a mom of three and a full-time college student, so self-care time is rare. I was really looking forward to relaxing--maybe even reading--but it was hard to focus through the discomfort. On top of that, the stylist seemed mentally checked out, asking me the same questions twice and lacking awareness of the situation. When the service ended, she simply removed my robe and said thanks for coming. No walk-out, no product recommendations. I had planned on purchasing shampoo, conditioner, and heat protectant again, but I left without anything. I still paid for the service and left a tip. After taking a few days to cool off, I felt this needed to be said. This experience was unsanitary, painful, and disappointing. My hair turned out "meh"--the haircut felt rushed, I didn't get the layers I asked for, and highlights alone don't make up for the experience. I truly loved coming here, but after this, it won't be my salon anymore. If you come here for hair services, I strongly recommend choosing a stylist whose nails allow them to work safely, hygienically, and comfortably--preferably ones that can fit inside gloves.

Five stars for this business as it is super professional from scheduling to the staffs…read moreprofessionalism. I had a major hair emergency this weekend and needed it fixed right away so I could go back to work feeling confident. I called a bunch of hairstylists on Instagram but no one had any same day availability which I understood completely, but I had to keep searching. I decided to look for a formal salon on google and Chroma was the first suggestion. Living in Des Moines, Tacoma seemed a little far but I was in a crisis so I booked the slot for 1 pm with Terry Ross. I was nervous because the person who ruined my hair shattered my trust. When I walked in, I immediately noticed the establishment was modern with its open floor plan, clean and both customers and hairdressers all seemed happy, engaged in conversation while working - immediately a good vibe. Terry acknowledges me and as soon as she's finished with the previous customer she comes over to me to take a look at what she's dealing with (a color disaster to say the least) Terry really took her time to evaluate what was done to my hair by the previous person. She went over the details of what she planned on doing to correct my hair color making sure to address all my questions in the process. We had a really lovely time chatting while she worked on the foils. She checked the foils often and made sure to make me feel comfortable throughout the entire visit. The outcome was unbelievable to me because when I walked in I looked like a fox (not in a good way) and Terry sent me out the door with a high level of confidence in my appearance. This is my new girl, she is so talented!!!! Chroma Salon in Tacoma is now my favorite

Sarah L. is fantastic. She got me in (on super short notice) after I had a terrible haircut…read moreelsewhere. Sarah listened, asked questions, listened some more, and was very clear on my hopes before she ever picked up scissors. I don't speak "hair" and she went over what end results I'd see in different scenarios. The best part is that I have a really good haircut now, and Sarah let me know after I live with it, if there are any changes I should come back in. She stands by her work. 10/10, go see her!

My stylist asked me many questions to ensure we were on the same page and made suggestions to make…read morethe cut I wanted suit my lifestyle!! Love my haircut and the salon is so cute!!

If you're reading this, hopefully it's not too late I went in and told my stylist that I haven't…read morehad my hair cut in 2-3 years and that I love how long it is and the shape. I said the shape is extremely important to me and I just want a trim to get rid of damage. She did me so so dirty. It will take YEARS to recover. I'm absolutely devastated. Completely embarrassed. Heartbroken.

Got a haircut done there on Tuesday and I had a pleasant experience with Katie. Katie was great,…read moreshe was very friendly and easy to talk to. Showed her a picture of what I wanted and I am very pleased with the outcome. I'll definitely go to her again for my next haircut. Thank you Katie!

I booked an appointment for hair coloring, but after meeting with Franky, I decided to add a…read morehaircut as well. Franky did an amazing job with my hair, even though he was initially hesitant about my request because I had a wedding to attend. He expressed concerns about how my box-dyed color might affect the outcome of the look I wanted. Franky worried that the color might not lift as I desired and suggested a few alternatives. After I assured him that I would be okay with the outcome and that I trusted him completely, he went ahead with the process. His diligence and creativity produced a fabulous result. I absolutely love my new hairstyle, including both the color and the cut! Thank you, Franky, Rebecca, Katie, and the entire staff for all your assistance and making me feel at home!!!

She is very nice, all of her qualifications are posted like they are supposed to. She asks…read morequestions that are necessary to make sure you receive the type of service you want. I got a full Brazilian, I didn't drink enough water the night before, I let her know. She then let me know that some of the hair might be more stubborn because of the lack of water. She had a fan ready in case I needed one.

I don't say it enough, but you're truly amazing. Every visit is such a comforting experience--the…read moreconversations, the care you put into everything, and even the little touches like the new heating pad all make it feel so welcoming and relaxing. It's clear how much heart you put into what you do, and it really shows. What I appreciate most is how safe and comfortable you make the space feel. It's not just a service--it feels like a place where someone genuinely cares about their clients and their well-being. On top of that, everything is so affordable, which makes it even more appreciated. Thank you for allowing me to be your client. I'm really grateful for the kindness, the atmosphere you create, and the wonderful experience every time. You've created a truly special and safe place.

I love this place!! She is my go to stylist! From the first time I went in, C took the time to…read morebreak down and tell me the science of my hair and took what I wanted and made it better! She has quite the talent with scissors and I always leave happy with the final product. I appreciate that she takes her time with my hair and always makes time for me. Thanks C!!

I have been coming to Christeen's shop for more than 5 years & she is a master colorist! I have…read moregray hair at the roots & she is the only stylist that has been able to color my hair so that I don't have a stripe down the top of my head when it grows out. She's amazing! She always knows what to do to spice up my short cut any time of year & she is all about taking good care of her clients. On top of it all, she's kind & honest which is so important to me! She will tell you exactly what your hair needs to be healthy & beautiful. You will not be disappointed. Christeen is the best! #AdorraSalon

My mom and I have been getting our hair done with Jen for about 10 years now and couldn't be more…read morepleased! She always does exactly what we ask for and exactly how we like it. We live far away now (Seattle and Tacoma) but still take the drive to go get our hair done by Jen. Amazing

I went in for a cut and color with Jenny. She did a very good job and was a pleasure to talk with…read more The best part was that I didn't even feel guilty afterwards because the prices were very reasonable. Excited to go back.