Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

I was referred to this carpet contractor by a friend who had used them in the past. It took me…read moreabout two weeks to finally make the call, and ironically it was on a Sunday. I fully expected to leave a voicemail, but to my surprise the owner actually answered the phone. He was extremely polite, and I thanked him for taking my call. I mentioned my friend's referral and asked if there were any current specials. He ended up giving me a great deal and followed up the very next day with an installation date that worked perfectly for both of us. The entire process was smooth from start to finish. The crew arrived on time, were very clean, efficient, and communicated with me throughout the entire job. I couldn't have asked for a better experience--honestly, I don't even think you can pay for a better one. I'll definitely be using them again in the future and highly recommend them to anyone looking for good quality work and products.

I've been buying flooring from Eric at Carpet Center for more than 15 years and he always does a…read moregreat job for reasonable prices. I don't live as close to their store as I did previously so I got some other quotes for flooring I need replaced now. When I finally remembered to ask Eric, he came out to my home to measure and came in with a more reasonable quote for a better product. I would trust this business with any residential flooring needs.

Fair pricing, quality service, installed quickly…read more It's hard to find trustworthy and reliable work these days--this company hits the mark. They were quickly, communicate well, and install things well. I will definitely use this company again in the future.

Professionally and beautifully installed! Completed with 2 weeks of home estimate. Fair price.read more

In the last several months I've had new bedroom and kitchen flooring installed. Competitive prices…read moreand great service. Scheduling was smooth and there was very little wait time for materials. My carpet and kitchen floor look beautiful.

Royal Floors and Carpets did an outstanding job in my house. I had the kitchen floor taken out, the…read moreentire downstairs refinished and the terrible cat damage the old renters did to the second floor repaired and refinished. Not only were they the best quote I got, but they worked around some of the odd issues in my remodel. Then even came back to help me when I realized I had made a mistake with how close to the wall the new boards needed to be! Ahmed was super responsive and made sure I was totally happy with my results. I am looking forward to having them back when it's time to do the rest of the house!!

Had a great experience with Friends & Family Flooring!…read more Tommy came on site to review and estimate the job. He was very knowledgeable and creative, working with me to make logical transitions from new to existing work. He promptly gave me a great price and stayed involved as the work proceeded. Donal and his refinishing crew were very professional and efficient, carefully covering all the adjacent furniture and door opening to control what little dust that was created. Their sanding and sealing work was flawless and completely finished, and cleaned up in two days. As an architect and RE developer, I have had thousands of SF of hardwood flooring installed , repaired and refinished. Friends & Family Flooring out shown all others and were the most courteous and conscientious over any subcontractor I've use

We chose Friends & Family Flooring despite receiving lower bids because we were willing to pay more…read morefor what we expected would be quality workmanship and professional service. Unfortunately, the flooring was not initially installed according to the manufacturer's installation guidelines, resulting in issues that required multiple return visits to correct. While problems can occur on any project, our disappointment stemmed less from the installation issues themselves and more from how our concerns were handled when we brought them forward. As customers making a significant investment in our home, we expected our concerns to be taken seriously and addressed professionally. Instead, we encountered a level of defensiveness that made an already frustrating situation more difficult than it needed to be. To the company's credit, Friends & Family Flooring ultimately corrected the flooring issues and addressed damage that occurred to our dining room table during the project. We appreciate that they stood behind their work and made things right in the end. However, the process of getting there was far more challenging than it should have been. Quality workmanship is important, but so is customer service when problems arise. While the final outcome was acceptable, the overall experience left us disappointed and unable to recommend the company based on how concerns were handled after the installation.

Mr. Franco's services is reasonably priced and works fast. After I gave him feedback on adding…read morecaulking, he was very receptive to my adjustments.

I really liked the work and it has very good prices I recommend it a lot for my next change the…read morecarpet room what are you with francoscarpet installation

I wanted some old carpet to put on the ground under my above-ground swimming pool. I called around…read moreand some dealers said no, others wouldn't return my calls. Khan from 111 Carpets did call back, said he would be glad to accommodate me (it saves hauling it to the dump), told me where to pick it up (jobsite), and helped me load it into my car. The carpet is not fancy but it met my needs, and the price couldn't be better: free! Of course, my house interior needs better carpet than that and when I need it I will call Khan again. He treated me well.

We decided to replace the in our home, and started in with the daunting process of selecting our…read morecarpet, and the company from which to purchase the carpet and installation. We figured out what carpet we wanted, and then started shopping around for the lowest price. We tried Costco's contractor. We tried Empire. We tried Luna. We tried Lowe's. We tried Home Depot. And then we tried 111Carpets. BINGO!!! Here are the benefits: *They are primarily a shop-at-home service, but they do have a showroom open by appointment. Which means, you can shop however YOU prefer. (We opted for the in-home, similar to Empire or Luna.) *There is absolutely NO pressure to sign a contract on the spot (unlike with Empire or Luna). * They listen to the customer. The gentleman who came to our home was incredibly knowledgeable, listened to what we wanted, and didn't try to persuade us that we wanted anything other than what we told him we wanted. *NO SUBCONTRACTORS. *No crazy waits while your carpet gets ordered like with Lowes or Home Depot, or many of the other smaller shops. *Added benefit of having a local company to call in the unlikely event that anything goes wrong. Having local service is SO important. 111Carpet also has an A+ from the BBB. *They were able to beat the lowest price we had gotten. If I EVER need flooring ever again, regardless of how big or small, I will only make one phone call. To 111Carpets.

I originally wanted the carpet at my rental home to be deep cleaned. However, they informed me that…read morebased on the condition of the carpet, I would not get the results that I wanted. So, I ended up getting new carpet installed instead. The price and quality were superb. I appreciate how honest and upfront they were regarding my initial request and didn't just provide me something that would have been unsatisfactory. Definitely plan on using them again at my personal residence. One of the great companies out there.

I needed my carpets cleaned before moving out of my townhouse, and this company made the whole…read moreprocess so easy. Their pricing was great compared to other quotes I received, and the owner was very friendly. When he arrived, he did a quick walkthrough and got to work right away. The cleaning was quick and efficient, and I'm extremely happy with how the carpets turned out. Great service!