Usually when shopping around for a car (or anything for that matter) you are seen as a score and a…read morestatus. Doesn't concern people much on how great of a person you might be, or how willing and able you are to make things work to make up for the lack in status and score...the legal hustle. So you can imagine the dread that hung over me when this should be an exciting experience. Cue T.J... When I arrived at the lot and scoped out the car that first caught my fancy, I checked it out and he came right over. It was seriously like 2 friends who haven't seen each other in a while upon meeting. T.J is so down to earth and radiates kindness with his eyes. I knew I had found a kindred spirit. Yes, they do exist...a car salesman who gives a damn. That's all I was looking for, that was all that I needed was a chance. This girl needed wheels and on paper, it wasn't looking good. T.J found me the car I didn't even know I wanted, that was in my price range, and outstanding on gas mileage! What I thought was going to be a stressful event turned out to be a memory I will cherish. T.J will always hold capacity in my heart, that is how much this experience and finally being mobile again means to me. Everyone at Never Say No Auto was friendly and oh so helpful and ready to help. I will be passing on the good news about this place. Thank you guys!!

Great customer service. Getting a car through them was fast and efficient. Financed a 2017 RAM with…read more62,000 miles. Runs and drives great.

I've been searching for a really specific truck for a long time. One finally came available, and I…read morepaid a lot of money to ship it here from California. No rust. It looked perfect. Every time I questioned the condition of it, I was provided with the answer that the vehicle would be extremely quality due to the extensive "150 point inspection" Long story short, it fell short of expectations. Cracked rubber seals, sun-faded plastic, shoddy PDR work on one of the driver's side door. You can see the marks from a ball-peen hammer. The air dam is bent, the windshield has a big chip in it, and they didn't even detail the inside of the vehicle. There's brown splatter inside, an old fishing lure in the bed and the same dirt on the windshield that I'm sure was there when the truck was traded in. Not to mention a "mistake" in pricing that raised the price tag by an additional $1000. The tires were shot, albeit after going back and forth with them for quite some time, they did finally offer to replace them. I had really high expectations. I paid a lot of money in non-refundable shipping. And I'm pretty disappointed to say that it didn't work out. I feel taken advantage of by the system and the vague promises prior to shipping.

Purchased my BMW from car max germantown (Memphis) and as far as my overall experience at that…read morelocation it was poor at best. I needed it serviced under the car max warranty and this Springfield, MO were able to get me into a courtesy card even though the service department was closed. I'm not an easy person to please but the service manager took care of me and gave me a much better experience than where I bought it in Memphis. The manager greets everyone with a smile and this was a much more positive environment over what I saw in the Memphis location.

BUYER BEWARE!! **…read moreMy Car Guy Auto Group in Springfield, Missouri. ** This awful dealership sold my family a 2015 Tahoe LTZ that their mechanic put the WRONG BALL JOINTS ON! My husband was driving the car down the road and our tire caved in. Fell right off. We had the vehicle towed to a local auto body shop who immediately informed us the incorrect part was put on and that our passenger tire was about to fall off as well. We have paperwork provided by the dealership proving that their mechanic replaced the front ball joints before we bought it. At first contact, they tried to blame the place that inspected it for not catching their error. Then they tried blaming AutoZone because they gave them that part number for our vehicle. Blamed anyone other than themselves when 2 mechanics took ONE LOOK at the parts removed from the vehicle and could immediately tell me what the problem was. Then have the audacity to ask if we would have our vehicle towed back to them to fix it. Hahaha HELL NAW. Had we been going down the highway when this occurred my whole family would be dead. I'm good on their mechanics lack of skills. The mechanic also claimed to have changed our oil before we bought the vehicle. After having it changed myself at Take 5 I was informed my vehicle was overfilled and new oil was just added to the old oil. The vehicle had a check engine light on from a vacuum leak. My husband went ahead and changed that part only to find that the previous one was SUPER GLUED back together by their mechanic. We sent the estimate to have the vehicle fixed to My Car Guy from our body shop and gave them the opportunity to pay it in full $6500 before we ran it through our insurance company, that way our insurance company wouldn't need to sue them. We were told sometimes small businesses do not survive such a lawsuit. We didn't want harm, we just wanted what we were owed. They said their mechanic could do it for half that. More like he could do it half ass. Then we ran it through our insurance company and Moe (Hozell Moore) and I had come to the agreement that their company would pay the $2838 deductible (Which is less than half the $6500 he said his mechanic could do it for) he agreed to call the auto body shop and have that paid. Never called. Declines any of my calls. & won't pay a penny towards their negligence. So this is my first step in warning others. I have proof from Take 5, 2 Mechanics, paperwork from My Car Guy and multiple recorded phone calls with Moe & Collins. Instead they are tarnishing their business name and now facing multiple lawsuits. DO NOT SHOP WITH THIS FUNKY ESTABLISHMENT!!

THIS IS ALL COPY AND PASTE FROM MY DEAR FRIENDS EXPERIENCE WITH THEM AS WELL. This awful…read moredealership sold my family a 2015 Tahoe LTZ that their mechanic put the WRONG BALL JOINTS ON! My husband was driving the car down the road and our tire caved in. Fell right off. We had the vehicle towed to a local auto body shop who immediately informed us the incorrect part was put on and that our passenger tire was about to fall off as well. We have paperwork provided by the dealership proving that their mechanic replaced the front ball joints before we bought it. At first contact, they tried to blame the place that inspected it for not catching their error. Then they tried blaming AutoZone because they gave them that part number for our vehicle. Blamed anyone other than themselves when 2 mechanics took ONE LOOK at the parts removed from the vehicle and could immediately tell me what the problem was. Then have the audacity to ask if we would have our vehicle towed back to them to fix it. Hahaha HELL NAW. Had we been going down the highway when this occurred my whole family would be dead. I'm good on their mechanics lack of skills. The mechanic also claimed to have changed our oil before we bought the vehicle. After having it changed myself at Take 5 I was informed my vehicle was overfilled and new oil was just added to the old oil. The vehicle had a check engine light on from a vacuum leak. My husband went ahead and changed that part only to find that the previous one was SUPER GLUED back together by their mechanic. We sent the estimate to have the vehicle fixed to My Car Guy from our body shop and gave them the opportunity to pay it in full $6500 before we ran it through our insurance company, that way our insurance company wouldn't need to sue them. We were told sometimes small businesses do not survive such a lawsuit. We didn't want harm, we just wanted what we were owed. They said their mechanic could do it for half that. More like he could do it half ass. Then we ran it through our insurance company and Moe and I had come to the agreement that their company would pay the $2838 deductible (Which is less than half the $6500 he said his mechanic could do it for) he agreed to call the auto body shop and have that paid. Never called. Declines any of my calls. & won't pay a penny towards their negligence. So this is my first step in warning others. I have proof from Take 5, 2 Mechanics, paperwork from My Car Guy and multiple recorded phone calls with Moe & Collins. Instead they are tarnishing their business name and now facing multiple lawsuits. DO NOT SHOP WITH THIS FUNKY ESTABLISHMENT!! This is copy and pasted from what they put a very dear friend of mine through. Please be careful working with this company!

Very pleased with their service. Paid me more for my vehicle than I thought it was worth. Driver,…read morewho picked it up, was very friendly. Handed me a check right there. One note: if your title shows a lien -- even a really old one that's been paid off for years -- you need to have a notarized lien release from the lender. This caused a bit of a problem, but my bank emailed me a lien release that I forwarded to Pick-n-Pull -- problem solved.

Everybody was nice everything was easy to get to very well marked and very inexpensive only gripe…read moreis they need indoor bathrooms Super nice

Got a 2010 Lexus suv. I don't know how the paint came off the roof but they said it was wear n…read moretear! If I wanted it painted they would add it onto my loan

Easy way to get a car with little down. Fast & Friendly staff. This is my 3rd car from them. I love…read moreAutobyRent!