My sons, husband and I stopped in yesterday early evening after applying online and receiving…read moreapproval to purchase a vehicle. We were immediately greeted by a friendly, efficient and attentive salesman. He made the entire process super easy and painless. He was honest and straight forward from start to finish. Based on how much we had to put down for the down payment combined with my credit score, garnered me a nice 2017 Kia Soul Plus. It has low mileage and is in like new condition. I recommend Drive Time. We went on a test drive around the block. I think we spent maybe two hours there. The young lady working in the front office and handles the documents was friendly and nice. Overall we had a positive experience with excellent customer service.

I purchased a used 2017 Jeep Patriot from DriveTime Las Vegas on December 3, 2025. Within days of…read moretaking possession, the vehicle began experiencing problems with the braking system. I took the Jeep to the DriveTime-authorized SilverRock repair facility during the first 30 days. Unfortunately, the brakes were not repaired completely or correctly. During that service visit, the mechanic also reported: * Noticeable rust underneath the vehicle * The need for all fluids to be flushed * Concerns regarding overall drivability Now, as a fairly new purchase, the vehicle continues to drive improperly and most recently the CHECK ENGINE LIGHT HAS COME ON. When I attempted to get assistance beyond the warranty process, I was repeatedly told only to take the car back to the same repair shop, with no direct involvement from DriveTime as the dealer. For a vehicle financed directly through DriveTime, I expected a safe and reliable car. Instead, new mechanical issues keep appearing right after purchase. This has been a very concerning experience so far.

What a great place to do business. The wife and I went to Vegas to get a used service van for our…read morebusiness. Most of the dealers we went into didn't have any in stock (even though their websites showed them having several). We found just what we were looking for here and at a great price. Both the sales person and the owner were great to work with and even held the vehicle while we had the funds transferred to us from out of state. Overall dealing here was like dealing with family; and in the good way. When we walked out the door we didn't feel like we needed to go take a shower.

Ray and Kian were amazing and made it so easy to be able to find a car that was affordable. I've…read morenever had this kind of service and all of my questions were answered. I would recommend this to everyone that needs help with finding a car that will be sustainable at the appropriate price. The environment felt like I was dealing with family members and Ray did a phenomenal job at making sure that everything all the questions that I had were answered. Thank you so much Ray and Kian!!!

That's fantastic! I think we can build around that. How about something like this: "I had an…read moreexceptional experience at the dealership. I began my service with Alex, who was great, but it was Isaiah who truly blew me away. He went above and beyond--listened carefully to my needs, addressed everything quickly, and left me truly impressed. From start to finish, the service was top-notch. I give them 100% and would absolutely recommend them." Ask for Isaiah you'll see for yourself .. thank you fellows for your great service!!!!! Keep up the great work!!!! All the b

Posting on behalf of my husband:…read more I am very disappointed with my recent service experience at this dealership. After purchasing my 2019 Cadillac CTS, my initial experience with sales was excellent. However, my experience since bringing the vehicle in for service has been extremely frustrating due to poor communication and delays. I brought my vehicle in for a scheduled service appointment on May 23 and waited about 45 minutes before being helped. I also requested a loaner vehicle but was initially denied and told I would receive a call back from management, which I never received. Over the following week, I made multiple attempts to get updates with little to no response. Eventually, I was informed my vehicle had been transferred to another service location, where it still had not been fully diagnosed days later. Throughout this process, communication has been inconsistent, and I have been without my vehicle for over a week with no clear timeline for repair or resolution. In addition, I have not received important paperwork needed to register my vehicle, despite multiple follow-ups, and I am still waiting on resolution regarding financing details provided at the time of purchase. Overall, the lack of communication, delays in service, and lack of accountability have made this a very frustrating experience. I hope management addresses these issues so future customers do not go through the same situation.

Man they helped me when I lost all hope for getting a car truly helped me out when I tell you guys…read morebest customer service and they make you feel like family there are the guys to go to hit up alex(pepe) he's the best car dealer man

STAY AWAY FROM THIS DISHONEST LEMON LOT!!! This place is the…read moreepitome of a bad used car dealership. They miss-advertise, bait and switch, and will literally do anything they need to except for utilize honesty and fairness when selling you a car. They have a solid selection of vehicles but stand ready to short change the consumer in every aspect. Do yourself and your pocket Book a favor and stay away from this immoral used car dealership!

Great experience buying my first car here! The team was super helpful, answered all my questions,…read moreand made the process easy. Big thanks to Julio for going above and beyond to help me get my dream car. Highly recommend!

Extremely unprofessional environment. The staff appeared very young and inexperienced, and the…read moreoverall atmosphere felt chaotic and disorganized. While we were there, we witnessed the owner being openly rude to another customer and then escalating the situation by calling the police. Instead of handling things professionally, one employee made a comment like "we're on Fremont St" as if that excuses poor behavior and customer service. As customers, we expect respect, transparency, and professionalism despite of location. Watching that interaction made us uncomfortable and questionable of their level of professionalism and proficiencyso we did not purchase with them and asked for the documents and left. The behavior displayed doesn't align with what they claim to represent. A dealership should make you feel confident about doing business there, not uneasy. Would not recommend based on our experience.

Getting my daughter her first car this next month and Elit made sure to earn my business for this…read moredealership because of the care he provided from the very beginning! Thank you Elit!

Need a car? This place is my only recommendation! The staff at Baja Auto Sales are super friendly,…read morekind & got me into the vehicle I was looking at the same day I contacted them. The process was smooth, fast & easy. Danny was such a big help. I told him what I was working with and he got me into the car I wanted. Raymundo let me test drive the vehicle and walked me through the simple paperwork process. Elite also helped with the paperwork and communicated really well. I definitely recommend Baja Auto Sales!

I bought this charger in July of 2023 I had it for a week gas leaking I replaced with my own money…read morecracks on car tire making noises thermostat i can say more over all in the year I done put 4k into a piece of shit car that keeps hounding me for $500 dollars when they sold me a piece of shit I shouldn't be putting more money into this car when the engine was bad that's why it says as is . Don't buy from them they're crocked and I'm hot this isn't ok this car keeps over heating an every month it's something wrong with this car they just fix it up enough to pull off the lot that's it that's all .

Amazing customer service..Adrian was attentive, knowledgeable and really went out of his way…read morehelping my wife with 2016 Tahoe.. he explained the features and demonstrate how everything works. Adrian and his staff "Pepe" answered all of our questions. I highly recommend them to anyone in search of a great car buying experience!

I purchased a 2003 Honda CR-V base model months and months ago. Drove it for a day or two before it…read morestarted acting up! Took it to pep boys and the repair cost around $400. It was covered under the 1000 mile warranty. But the warranty company they use is lame and was giving me the run-around so I never received the reimbursement check. BUT, the car hasn't given me any issues since then and everything works friggin perfectly! But that probably because you can't really kill these cars (particularly this make and model year) even if you tried. So choose your cars wisely.

My initial impression is that they don't have much in stock. Their prices are ok for a used car…read moredealership. I can't blame them for the masking policy but it's uncomfortable and they won't even let you step inside without it. Mary is a no B.S. sales representative, she didn't try to push anything and wasn't in the least bit putting on some kind show. She got the deal I wanted done in record time!

Honestly I'm not sure how they got 4.9 stars reviews () When we called to check prices Henry…read morepromised us one price out the door. we explained to Henry that we will be driving for over 40 minutes each way.of course when we got there he completely forgot what he promised and raise the price up with few thousands. Don't waste your time just be aware for the sneaky sale technique

I purchased my vehicle on March 16, 2026. At first, everything was going smoothly. I also bought a…read more2-year warranty. The car is a 2014 Toyota Scion xB, and it seemed fine during the test drive. However, on March 28, I noticed that whenever I stopped at a stop sign, the engine made a strange noise. Something didn't feel right. I texted the salesperson, Melanie, but received no response. I then went to the shop and explained the issue. They test-drove the car, and I also mentioned that I had already filled the gas tank twice within a week. They told me to bring the car back the next day. I brought the vehicle in early the following morning. They said a mechanic would fix it, and later they called to say the car was ready. This was on March 29, 2026. However, it was a late call, and I didn't have enough time to pick it up. After two days, the check engine light came on. I texted Henry, and he told me to bring the vehicle back. On March 31, 2026, I dropped it off again. They said they would fix it, but after leaving it there all day, nothing was repaired. Instead, they told me to come back early on April 3. I returned again, having to use Uber, which was very frustrating. It's disappointing to buy a vehicle with engine problems, especially since this dealership was recommended by my cousin. I trusted them, but they have not been helpful at all. I have a 5-year-old child who needs to get to school, and I also need a reliable vehicle for work. I'm worried about my safety--what if the engine fails completely? The check engine light is still on, and it feels like they don't care. I plan to report this to the DMV because of their lack of action and concern for customer safety. I strongly advise others not to buy a vehicle from this place. If you do, make sure to bring an expert mechanic to inspect the engine. They don't even provide a proper service history of the vehicle. I hope they learn to treat customers better, but based on my experience, they do not care. Once you purchase a vehicle, they only seem interested in getting good ratings. I have since deleted the positive review I left for my salesperson, Melanie, because they did not help me at all.

RUN! Had the worst experience ever. My daughter bought a…read morecar from this business. It was the day after of purchasing a vechile from them that the check engine light had come on and since that day it was a series of issues, car was over heating, kept reading missfire with the sparkplug and at one point wouldn't go past 45mph, which at that time, my daughter had her babies in the car with her and the car had to be towed from the fteewy.. I'm glad it was under warranty because the whole head gasket needed to be changed. One time, when we took the car in for repairs, after it got fixed, ny daughter was called to pick up the car. When she got it the mechanics had purposely used the car to go and get food and left their garbage in it. It was a tit for tat issue with them as well. They refused to provide what was needed unless we went in to sign paper work that they had overlook and or didn't read properly. Thankful the only plus side was that a warranty was offered for 3 months from purchase which they were then required to fix the car. But it seemed like the car was back with them in the 1st month and a half then it was drivable. Would never never never recommend this place to anyone!! Worst experience ever

Bought my car March 19th not even 5 days later put in service for brakes and suspension problems…read moregot it back 3/4 days later for it to be worst took it back a week later they had it one day got it back now it's 2 times worst they don't answer the phone they don't do the service you dropping car off for they just do a temporary fix to stop momentarily do not buy from them it will cause stress they don't sign your car in when you drop off for maintenance nor do they tell you what they fixed when you pick it up they just have you your keys