Based on their advertising, we took our car there for a minor repair. It was for a small crush in the right front corner of the car. We got an estimate, which assured us the full damaged item would be repaired. Upon picking up the car, the car's corner was repaired EXCEPT for the scratch on the lower plastic bumper cover. We were quoted over $800 and told this would repair the damage. Upon picking up the car, was told that to repair that scratch would be over $150 additional. The manager would not stand by his word that all the damage would be repaired for his quoted estimate. Bait and switch. read more

The repair was flawless. You'd never know I had scratches down to the metal. Great color match. Fair prices.

Unfortunately, I scraped the rear right side of my Mercedes E300, and it looked really messy. I got an estimate from Jeff, the manager, and took the car into Carsmetics around 4 pm on Monday, Feb 16th. The work was completed by 5 pm on the 18th. The car looked brand new, and the price was very reasonable. I would highly recommend this company. Jeff is very professional and a pleasure to work with. read more

I had a couple of nuisance areas on my older car. Jeff (the store manager) was very friendly and open to my needs. The work was done when promised at the estimated price. I couldn't be happier. read more

I called this morning to get an estimate. I did not leave a message I was going to call back. Five minutes later I received a call from Jeff. Polite and friendly answered the question. I drove over there Jeff was there. He is a pure Blessing to this company . Honest and a perfect reflection of kindness. I would say to anyone looking for an estimate for work on your car this place and personnel is fantastic. Thank you Jeff. Please continue to work at this location in Sarasota Bless you Fran Seminerio read more

Great Work at reasonable prices. People are very friendly and obviously know their business. Highly recommend them.

Very nice owner and body shop workers. Very polite and helpful. They even offered me a rental car and promised to keep.my car parked under a shade so the sun wouldn't cook the paint. Very sweet guys read more

They complete the job when they said they will and the car looks brand new! Best value and I have shopped around.

Update: Carsmedics Corporate reached out to me to make it right. They provided me with a rental car and finally fixed my car. Darren Bisighini went the extra mile to ensure everything got taken care of. Thank you! Original: Horrible experience for a bumper replacement and rear wiper arm fix. Carsmetics did not complete their work within the timeframe they said it would be completed. I was not kept in the loop, even when I was told someone would reach out to me. When they finally said my car was ready to be picked up, the rear wiper arm was never fixed and the rear bumper had issues with the sensors. I took multiple trips to their shop, and the work still isn't completed. It's been almost three weeks, but they initially said it would only take a few days. I'll be taking my business elsewhere. read more

I went in to ask for an estimate on auto body repair, and they told me right off the bat that the damage was more severe than they could work with. I'm glad the guy was up front, and didn't try to get money out of me and then halfway through tell me the bad news. read more

I was very pleased with the job Carsmetics did on my Mini Cooper. It was done quickly and very professional. Don't be afraid to go to this company for minor work. I was thrilled with their work. read more

Gregg, the manager, and Dave in the body shop, are amazing. They will work within your budget, and my wrecked bumper looks brand new. Before you go to a collision place, and I checked out a few in the area, go to Carsmetics first. I am so glad that I did. Tell them Jim sent you. read more

Carsmetics - Body Shops Near Me - Sarasota, Florida

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We were hit by a person who had Allstate insurance. The Allstate shop could not take us so we went to Carsmetics. Per Allstate policy and procedure, all supplements to the original estimate must be documented and approved before the repair work can begin. The manager was aware of the process and had a printed copy in his possession. We called many times to check on our progress and only got voice mail. Our car was indeed done in 4 days, as promised, but the proper documentation was never done. We had to pay the balance of the repair work out of pocket! When we questioned this, the manager said he does not deal with insurance companies. He does not take photos to send to the insurance company. Of course, he neglected to inform us of this when we dropped off our vehicle. We never would have gone there if we had known we would have had to pay the repair bill for someone hitting us. read more

They fixed a small problem on my tire rim in a few minutes and charged me very little money

I am so happy that I took my car to Carsmetics! Mike kept me informed of what was happening and was always responsive. The job they did was perfect. It looked like it was a new car! read more

DO NOT BRING YOUR CAR HERE! They have changed Management and the new manage, MIKE MILLER, is lazy, incompetent and has horrible customer service. They not only didn't fix my car after charging me $1,000, they got some kind of glue inside my passenger side carpet that is impossible to get out. I have brought my mother's car, my car and recommended other friends and family members to use this place in the past and they were excellent. Under this new manage, it's gone to hell. BEWARE!! read more

I had minor damage on my front bumper skid plate. The repair and paint job were perfect. It was easy to get a timely appt and my car was ready the same day. Reasonable price. I'm very pleased and would highly recommend Carsmetics! - Bill B read more

I have used Carsmetics 2 repairs on my 2007 Prius. The first was a repainting of the roof... After many years of carrying kayaks it had begun to show where. The paint was matched perfectly. The second was when the rear hatch pulled away from the car and needed to be replaced again it looked like new when they were finished. read more

We had several minor areas to address on our 2012 Mercedes MLK 350. The manager, Kim Szczepanski, gave us an estimate, we agreed, and the work was completed within days. This is not our first experience with Carsmetics - we have also replaced the front bumper on our 2005 CLK500 and the work was factory perfect. We absolutely recommend Carsmetics for any minor repair and recommend you speak with Kim!! Great service deserves great recognition. Thank you, Carsmetics!! read more

Sarasota shop advertises open until 5PM, went in at 4:45, and found one employee "busy" with a customer. Waited patiently, as he totally ignored us, never looked up, or said he'd be with us when he was finished with other customer. Finally, our turn, a simple dent from me backing into our mailbox........and the employee could NOT have been more rude! Instead of looking at the damage, he angrily stated that they close at 5PM, and we reminded him that we had 10 minutes of time left......nasty attitude and completely RUDE. Estimate of $900 for a little DENT !! Never going back. Glad they have so much business that they don't need mine. read more

The Carsmetics in Sarasota has a new manager and you can tell that guy really likes what he does. He makes you feel like it is a family. They do excellent work at a more than fair price. I really don't know why you would take your car any place else. they'll always be the number one choice for me. A big thank you to the whole staff from front to back. read more

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My car repaired here. Outstanding services! Even more so because my car had Complicated problem. They did a beautiful job. Jeff and David gave me outstanding service at a really good price. I highly recommend! read more

I made an appointment to have a small paint issue taken care of . and called the day before to confirm they did not have me down. I recalled my conversation and estimate with the manager and then "squeezed me in" at my appointed time. When I got there he said he had gotten me mixed up with someone else read more

I had some (not major) self-inflected damage to my car. Their estimate and final price were totally reasonable, and they had it done when they said they would. More recently I knocked something else off my car (I think they called it a rocker panel, what do I know), my fault again. I brought my car right over with the piece that I had knocked off to get a repair estimate. The manager took a look and told me that they'd fix right then and there for free (but would appreciate it if gave the mechanic a "tip.") I did, and he did, and all was well. I might have expected a slightly more "perfect" job if it had been a more noticeable place on my car AND I had paid for it ... but it looked fine to me and c'mon, where do you get service like that these days! read more

Did not do the job as discussed. Left a dull looking spot on front panel and clerk shrugged me off when I asked about it. I should have gone to Lexus. Tried to be nice to the woman who backed into me and went to this place to save a few dollars. Very few and it wasn't worth it. read more

Obtained one of three estimates here for a dented rear hatch door on our Honda Pilot. The other two body shops would not do the repair without replacing the rear door and both bids were over $3200. These were both good body shops with fine reputations. Carsmetics gave a bid of $575 and in four days did an abusolutely beautiful job for less than one fifth of the higher bids. I'm sold on their repair ability. read more

They were a third of the costs of any other body shop, I didn't even have to deal with my insurance company (below deductible). Anytime the price difference is that much, it's easy to be wary, but they did a great job with a quick turnaround. The damage was minor and superficial, nothing major, which seems to be their specialty. Before and after pics added. Friendly staff. read more

Carsmetics - Damage before. - Body Shops Near Me - Sarasota, Florida

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My car was rear ended and sustained minor bumper damage. I found Carsmetics through Google and checking their reviews. I was working with the other driver's insurance company so had to first take it to a shop that they determined in order to get an estimate of cost/payment. Then waited while other insurance waited for their driver's explanation which they never got. When they finally gave me the OK to go and sent the check a month had passed since the incident. Alan, the manager at Carsmetics, had already told me that they would work with what the insurance estimate gave them and if any further damage was found once the bumper cap was removed would work directly with the insurance to get the payment increase. I also got an independent estimate from another body place. Once I had the check my car was taken into Carsmetics. I arranged for 2 day rental with Enterprise. Two days later my car was ready, But, when I went to pick it up I noticed that the bumper color was not very close to my original color which is a custom color. Alan looked at the colors after initially telling me that the colors were not going to match perfectly. He admitted that the colors did need to match more perfectly and arranged for the car to come in for another couple days at my convenience. This time I used Uber to come and go since I didn't need my car for a couple days. This time when I went back the color was near perfect match. No further cost to me and done in the time promised. I would use them again for minor damage/repair. read more

Went in to ask about replacing an outer plastic door panel that had been ripped off when I left the car in a parking lot. There were several clips left in the outside of the door and a bunch left in the plastic panel. I thought that I would have to buy a new panel. Instead, the fellow spent about 15 minutes on his knees pulling the clips out of the door and putting them back in the panel, and then was able to snap the panel back in place. He didn't want any payment at all for his work. A couple of years ago, my wife had gone in there to fix a panel that had come loose in the front of the car and they didn't charge her either. I am amazed that a body repair place would be so honest and nice about this type of thing. Thank you guys. read more

They did not fulfill their end of the contract. When we scheduled the work over a month ago, they stated 2 hours on the work, worst case scenario because they had the paint code and they were supposed to have the replacement part primed, painted and clear coated so it would just be an equipment swap when we arrived. When I got there, I was told 6 hours best case scenario because they said "we don't have the paint code and the part needs to be primed, painted and clear coated first". WTF? I showed them that the paint code was on the quote of which they provided me a copy.I walked away extremely dissatisfied. read more

I went there for an estimate and met with a lady, who has no idea how to handle clients needs. I would suggest saying far again form this body shop. read more

They got 1 star because I couldn't give zero. This is a rip off shop if you are the payer. I hit my friends car and scratched the paint. At most it needed to repainted the fender. But they padded the bill with install of new fender, paint, clear coat, and apparently the labor was being done a skilled heart surgeon. I assume as much because their rates are ridiculous. I just paid for the biggest snow job! This easily should have been a $300-$400 job, but it was over $1000! Of course it needs a new fender! How else would they pad the bill??? If you are considering a repair from an honest and fair company, then don't go here! July 11, 2017 The company representative called me today about my poor review. Stating they do quality work and that the estimate was fair. Hmmmm interesting!!! Because when my friend picked up his car and drove it 8 hours out of state, is when he realized they didn't connect the wires properly for his turn signals. So he drove the entire trip with no turn signals! Also the finish on his new fender looks like crap! It just doesn't match the rest of his car! It looks buffed without that glossy finish. Even though that's what was on the estimate. Does this sound like Quality to you? Not to me either!!! There is nothing this company did from the estimate to the repair that says Quality. I stand by my original review and my updated review! read more

This is the second car I brought in for body repair. I had a very positive experience a few years ago when I had to have my bumper replaced. The work was excellent and the price was far below other estimates. I had a lot of scratches and dents in my Avalon and again they replaced the bumper and repaired dents. The workmanship was excellent and I was given a loner car for a few days. I was updated on the work and the price was fair. I would highly recommend this business. read more

Had a small, nasty dent on rear passenger door - After the repair, I noticed a small wavy area in certain light conditions - Not bad, but it bothered me. I was skeptical about taking it back because the imperfection was so minor - They could not have been more agreeable about redoing the job and now it looks great. read more

Carsmetics is an excellent shop! Greg, the Store Manager, goes above and beyond. He takes his time with each customer, going over every detail. His guys in the back also go the extra mile. The second time I went to their shop, I was told honestly that I would be better off at the dealership shop, with my car insurance having issues with parts during covid. (It took me a month waiting for parts to finish it at the dealership shop.) I stopped by Carsmetics after that, and Greg offered to help me even though he knew I had the work done elsewhere. They do good work in 2-3 days usually, by refinishing it, rather than replacing parts, unless necessary. I'm a little embarassed to say I had another small incident since then--but I do try to keep my car in top shape--and it shows! It's a 2011, that people think is right out of the showroom. Carsmetics Sarasota is awesome! There have even been more examples of their great work and over-the-top service since then! read more

A slight miscalculation on my part left a bowling ball size dent in the back of my Honda,, Repairs done by Carsmetics in Sarasota,, work was done in one day at quoted price and very nice job read more

Only got a 1 because there was no 0 option. Took my Lexus there on a recommendation from a colleague for a parking lot ding. The quality of the repair was terrible! Had to be returned 5 times over 3 months before it was repaired properly. Heard nothing but "sorry" each time. My insurance finally had the appraiser/inspector go to the business and inspect it before it was approved. Run don't walk from this shop is MY recommendation! And now I've realized the child lock isn't working properly. read more

I recommend this place. I hit pole and had some damage. I had them repair it and the paint bubbled up a bit a year later. No questions asked they redid for me and were actually pleasant to deal with. I'll be back and I suggest you go if you have minor damage. Nice and fair folks over there. read more

Only got a 1 because there was no 0 option. Took my Lexus there on a recommendation from a colleague for a parking lot ding. The quality of the repair was terrible! Had to be returned 5 times over 3 months before it was repaired properly. Heard nothing but "sorry" each time. My insurance finally had the appraiser/inspector go to the business and inspect it before it was approved. Run don't walk from this shop is MY recommendation! read more

Carsmetics did the front and rear bumpers on my Hyundai Sonata and it looks showroom new! The front was badly scraped from the high curbs at the Sarasota Square Mall and the rear was brushed in several parking lot incidents. The car was looking shabby and now, it's my new car again. Carsmetic's estimate was competitive, they scheduled me promptly and turned the car around in two days as promised. I won't hesitate to return if I need body work in the future. read more