One of my clients referred me to John for a repair on my 18 year old Suburban water heater. He was…read moreeasy to get in touch with and came out the next morning. He knew what was wrong with it when I first called. He showed up on time and had the part I needed on the truck. He was done in about 15 minutes. He also noticed a problem with my awning which I couldn't fix right away, but he secured it so it wouldn't be damaged any further. What a valuable service at a fair price. Only regret is that I can't give him more than five stars.

John is a world class expert on RV refrigerators. He's a nice guy and was patient enough to talk me…read morethrough repairs on my refrig. I'm sure he can fix anything.

Pat is a complete asshole. He is an angry man who has no empathy for other people. I was in…read moredesperate need of someone to get my slide out retracted on my motorhome in my driveway to meet my daughter for vacation. The slide out was stuck out and wouldn't close. On The Spot Mobile (Pat) did show up at my house as promised. But then refused to help me out when he found out I had started to trouble shoot the issue earlier in the day before I called him. He became a complete jerk and started yelling at me. It didn't matter how nice I was to him. I was literally begging him to help and even offered to pay him extra. I had not even done anything to the motorhome except start to remove some trim to get to the slide motors. He stormed out of my driveway. After contacting other mobile RV repair services, they confirmed he is a jerk. Do Not Use!

This guy made me drive to Gardnerville for an rv repair and canceled on the way there. Don't waste…read moreyour time, i don't think he is even licensed.

We stopped by on our way home from a camping trip when we had an issue with our solar. We had…read moregoogled "RV Repair" and JD showed up on our route home. We stopped by and I went in and was immediately greeted by Derek at the front desk. I explained what was going on and he got up and went outside with me to investigate the issue. He pointed out a few things that were wrong with our set up (Factory installed) and made some suggestions. I purchased a breaker box per his suggestion and we went home. Upon speaking with the manufacturer they recommended a fix but since it was solar wiring I asked if they would cover the cost under warranty and they agreed. I contacted JD RV and made an appointment with them a week later. Got the trailer in to get it repaired. The let me know the cost and when it would be ready for pick up. They had it fixed sooner, let me know and we were done. They fixed the wiring issue and we are back on track with our solar system...

Very professional. Worked well with the insurance company. Stayed in communication with us. Did…read moreexcellent work. Very pleased with JD RV .

Made an appointment via website. Checked in by appointment. They completed service in 10 days…read more Picked up via appointment. Very friendly and professional. We are a loyal customer. Prices are reasonable for RV service.

These folks are fantastic. Family run business that takes the intimidation out of RV ownership and…read morerepair. They take the time to work with you and make sure you're comfortable with every step. They are more than fairly priced and go out of their way to ensure the work is done well. Excellent place, one of a kind. 2024 Update: Danny and Samantha have since taken over the business from the parents, and I can say the service and reliability has only somehow gotten better. They are kind, attentive, fair, and honest. Even if I moved out of the area, this is the only place I will ever take an RV. May their business live long and prosper- businesses like this deserve to.

Absolutely highly recommend Matt! Five years ago he was one of the people that sat on the phone…read morewith me to correct my issue and today he offered to do his best to come out and help us with an issue that we were finally able to resolve ourselves. He's extremely responsive and great over the phone.

Had what I thought was a problem and called. He requested…read morepictures and half of payment up front! And this is without meeting in person! Sorry I am old school

Five Stars for Miles, the Sprinter Whisperer…read more If your van has ever thrown a tantrum--or worse, silently sulked in the driveway while your travel dreams wither--Miles is the person you want on speed dial. I've found myself in more than a few tight spots thanks to my Victron system deciding it had "better things to do" than function properly. After sitting idle too long, my van's home battery system was beyond sluggish, and solar alone couldn't revive it. Enter Miles, equal parts wizard, mechanic, and patient professor. Not only has he helped me more than once by troubleshooting and fixing the issue (quickly and thoroughly), he also did something radical: he taught me how to understand my system and diagnose issues myself. That's right--he basically made himself obsolete. What kind of saint does that? Miles is responsive, incredibly capable, and checks in after the job is done to make sure everything's holding. He works diligently, explains things clearly (even to a non-techy), and makes you feel both smarter and more empowered about your rig. I am so grateful to have found him--and if you have a van that needs care, patience, and know-how, Miles is your guy. Just don't be surprised if you leave your appointment feeling like a newly-minted van electrical systems apprentice.

Miles was amazing, honest and fair and gives you on going updates. So you're not left wondering…read more Our trailer had a broken spring and axel had shifted, we made it to our campsite. We called Miles and he came out the next morning to evaluate what happened and measured for new parts. He gave us a timeline and what to expect on getting it fixed. He was spot on and our trailer is fixed in a timely fashion. Miles also informed us of some things to have looked at when we return home to keep our trailer in good working order. THANK YOU MILES FOR THE AMAZING SERVICE

Hats off to this fine repair facility. I recently found myself stranded about 45 miles from their…read moreshop, and arranged a tow. I spoke with them by phone, told them what I needed repaired, and gave them the information on my vehicle. I wouldn't be able to get there by closing, and they offered electrical hookup if I needed it since I would be spending the night in my rig. Their first tech was there at 7:30 the next morning, and soon started work on my vehicle. They had pre-ordered the part, and thanks to their rapid and skilled help I was soon on my way. Their pricing was extremely fair, and their quick service, knowing I was on vacation, was greatly appreciated. Thanks again to all of them that helped save my vacation!

Sorry to post this so late, but I want to make sure everyone that reads this review knows that they…read morewill not be disappointed with the service that they will receive from Bob's. We were attending an UTV/ATV Jamboree about 35miles from Gardnerville, when a bracket holding our springs on our toyhauler snapped off. We called and Bob explained to my husband how to best secure the spring to be able to get it to him for repair. We made an appt and parked the trailer in on lot and they got to work on it immediately. My husband asked if he would be able to repack the wheel bearings and do a brake inspection. No problem. He suggested a place to go for breakfast that was dog friendly (best breakfast ever). While we were there Bob called and asked if we could come back by he wanted to show us a couple of things. Great...all I could here was $$$. He pointed out that the other bracket was about to fail, he showed us our tires, on the outside they looked perfectly fine but on the inside they were severely cracked and should have been replaced a before we even set out on the trip, but who looks at the backside of their tires? Bob and his guys Jerry and I can't recall the other service person, did a throrough inspection of the trailer. They kept us informed every single step of the way. Bonus was that they allowed us to spend the night on the lot and provided us with electricity, offered us coffee in the morning. We had them replace the tires and as soon as they arrived they stopped and got them mounted and on the trailer and on our way home. As I walked into the office to pay, assuming that as an out of towner with a repair that had to be fixed and with the added extras I was about to be way overcharged...to my surprise when handed the bill I questioned the amount..."are you sure this is correct? This seems way to low" she reassured me that it was indeed correct. We checked a few places prior to picking Bob's and just for the welding of the brackets was just as much as our total bill. Welding the brackets, repacking the wheel bearing, complete brake job, four new tires and a few other minor things, letting us stay on site and just the warm and friendly staff was well worth what we spent. I left feeling 100% confident that everything was A OK for our travels home. Thank you so very much Bob and your staff. Terri & Rich and Nova (corgi)