One of my clients referred me to John for a repair on my 18 year old Suburban water heater. He was…read moreeasy to get in touch with and came out the next morning. He knew what was wrong with it when I first called. He showed up on time and had the part I needed on the truck. He was done in about 15 minutes. He also noticed a problem with my awning which I couldn't fix right away, but he secured it so it wouldn't be damaged any further. What a valuable service at a fair price. Only regret is that I can't give him more than five stars.

John is a world class expert on RV refrigerators. He's a nice guy and was patient enough to talk me…read morethrough repairs on my refrig. I'm sure he can fix anything.

John arrived on time pulling a trailer with all he needed to repair my rv sink tank. Talk needed to…read morebe removed so I had him bypass tank with new drain line his idea. Did an excellent job, no leaks no problems. Call John if you want job done right. Not cheap repair but worth the price I paid. Call Carson Valley RV Repair you can't go wrong.

John is very knowledgable and helped us fix our sink. Highly recommend his services. He helped us…read moreout within days of us contacting him. He responded quickly to my first message.

Called today for service, and he gave us so so much advice! We were able to fix temporarily to get…read moreus home.

Not only were they prompt, they diagnosed our problem immediately, fixed it right on the spot. The…read moreRV mechanic sent was so friendly and we had heat again. Thank you so much!

After an exhaustive search to find a shop that could repair and do a 3-stage paint job on the…read morebumper of my son's car...(trust me, I called several places, no one had time to do it) - I found out about Roy at Welcomes auto body in Minden, I called, and he not only did a great job, it looks beautiful AND he did it in 1 day! Thank you Roy for the great & fast service!

This guy Roy is so unprofessional ,I received a quote to restore my paint and body work on a 1975…read moreCamaro ... transported the car to his shop where it sat for 2 months on calls no apologies on work done just made a B S story he tried to start the job several times , Wasted my time **!!??

Made an appointment via website. Checked in by appointment. They completed service in 10 days…read more Picked up via appointment. Very friendly and professional. We are a loyal customer. Prices are reasonable for RV service.

These folks are fantastic. Family run business that takes the intimidation out of RV ownership and…read morerepair. They take the time to work with you and make sure you're comfortable with every step. They are more than fairly priced and go out of their way to ensure the work is done well. Excellent place, one of a kind. 2024 Update: Danny and Samantha have since taken over the business from the parents, and I can say the service and reliability has only somehow gotten better. They are kind, attentive, fair, and honest. Even if I moved out of the area, this is the only place I will ever take an RV. May their business live long and prosper- businesses like this deserve to.

Pat is a complete asshole. He is an angry man who has no empathy for other people. I was in…read moredesperate need of someone to get my slide out retracted on my motorhome in my driveway to meet my daughter for vacation. The slide out was stuck out and wouldn't close. On The Spot Mobile (Pat) did show up at my house as promised. But then refused to help me out when he found out I had started to trouble shoot the issue earlier in the day before I called him. He became a complete jerk and started yelling at me. It didn't matter how nice I was to him. I was literally begging him to help and even offered to pay him extra. I had not even done anything to the motorhome except start to remove some trim to get to the slide motors. He stormed out of my driveway. After contacting other mobile RV repair services, they confirmed he is a jerk. Do Not Use!

This guy made me drive to Gardnerville for an rv repair and canceled on the way there. Don't waste…read moreyour time, i don't think he is even licensed.

Well, driving our diesel pusher motorhome on our first leg of our journey from Acton to Bishop our…read moreAC went from cold to warm about 1/2 way through the desert. I smelled a slight odor similar to truck brakes that have been used too much down hill. I assumed everything was okay because no lights came on and no gauge indications had changed. The only thing different was it was very warm in the cabin. Our final destination was Idaho. We pulled in to Bishop and backed the Motorhome in our friends driveway then shut off the motor. AND THEN... Smoke came billowing from the back of the rig... OH CRAP was our only thought. After taking some fire prevention actions, the serpentine belt that turns pulleys for the alternator, water pump, and, yes, the AC, melted off and fell to the ground. That was Monday June 10, 2019. I spent Tuesday hunting down everyone in Bishop qualified and able to work on diesel engines and replace an AC compressor. That netted me ONE business, namely Britts Diesel. They have an excellent reputation in town, however, they could not fit me in for two weeks. I don't have two weeks of my life to just sit around waiting to get an AC compressor replaced. Britts Diesel said I would have to get my rig towed to them. Turns out the closest tow truck that can haul a 43' diesel pusher is in Gardnerville which is about 180 miles away. The cost was $300.00 an hour port to port. WOW!! So I called GUIDED TRUCK AND REPAIR in Gardnerville Nevada... This turned out to be the best call I have EVER made regarding ANY BUSINESS transaction... EVER!!! Kory basically dropped everything for us because he knew we were 100% stranded. He had two weeks worth of work in front of him also. However, he had pity on us because of our situation and because we live in our motorhome. We ended up having the motorhome towed all the way to Gardnerville and to GUIDED TRUCK AND REPAIR. This for same price as it would have cost for the tow truck to come from Gardnerville to get us, tow us only a few miles to Britts Diesel in Bishop, and then return to his home town of Gardnerville. Kory at GUIDED TRUCK AND REPAIR was so incredibly professional, so polite, so respectful, so accommodating, and every other compliment you can give a person in customer service. Kory was truly a blessing in many ways including an excellent mechanic. The rest of the details really don't matter for this Yelp review. However, for the "take away" of this real life experience, please know how much this customer truly appreciates Kory and the entire crew at GUIDED TRUCK AND REPAIR in Gardnerville Nevada. They are beyond amazing and professional and polite genuine GOOD PEOPLE!!!!! THANK YOU, Kory, April, and Becky!!! Thank you!!!

We have a 2008 Sport Chassis that pulls our home on wheels. We had just started a two month trek…read moreand on the fourth day we had a leak....or should I say gusher....from the high pressure fuel rail. It was on a Sunday so I fixed the leak enough for us to limp back to our RV. On Monday morning I called Guided but didn't receive a call back. I called again around 11:30.....on the correct number....and immediately received a call back from Kory. Note to self....call the right number! Kory asked if we could get it to them around 1:00 so I once again fixed it so that I could limp it over to them. Kory greeted us as we walked in, by name, and took our vehicle in. Let me tell you folks, the professionalism and honesty we received from this company from start to finish was exceptional. After about two hours being there they diagnosed the problem and we were on our way. We were totally expecting to have to have the fuel rail replaced, but it was merely a bad washer. Not only one bad washer but they also found there were two washers where there was only supposed to have been one. As people just traveling through the area, they could have said it was the fuel rail and milked us for more money than we needed to pay. My wife even asked them if they were sure they added everything right because it didn't cost as much as we thought it would! All in all, if you want exceptional, quality work done with highly professional and respectful people, then don't call anyone other than Guided! I just wish there were more people out there like this company. Thank you Kory, April and Gary....and any other workers that I didn't catch their name. You guys are amazing!!!

I had this one owner business out to my house this winter. First time he was great. On time, fixed…read moreproblem and did an overview of other work and possible damages on my RV... However, the 2nd and 3rd time he was 2 hours late, always blaming having to take care of a child, traffic, weather, another job or what not. I mean over 2 hours or more. He really only wants to work only on big money projects. Not little things. He also wanted to work in the dark on my RV in the cold. I did not think that was a good idea, so after a couple more long waits and re-scheduled appts. I never heard from him again. The guy knows his stuff but is a little arrogant and puts little jobs on the back burners or wants to work late at night.

Tor was a blessing! My trailer was in the care of renters in at Sugar Pine Pt. (130 miles from…read moreme). They called complaining of a propane leak much to my dismay. After countless calls to establishments in the area, Tor's vmail message set my expectations for communicating with him. The first thing he said after my explanation was "turn off the gas." The only person that considers safety over money. He clearly outlined availability, potential cause, and expected effort. He connected with my renter and even advised us when his ETA was impacted by traffic, while on the way (over an hour drive). His professionalism aided in my ability to provide golden service to my customer and probably saved their vacation. Although I was not present I was made aware of everything along the way through text messages after the initial phone call. As a courtesy he even pointed out an additional repair that would probably be necessary in the near future and suggested it was something I could do myself. I'm eternally grateful. If I lived in that area he would have earned my exclusive patronage. Sincerely!

My husband and I are 2023 new to the RV industry purchasing our first travel trailer from Western…read moreSkys. They are one of the last" if not " the last family-owned recreational vehicle dealer in my area. I am sure this may hold true for most areas in our country. Owning a recreational vehicle is an investment. While enjoying that investment is a must, "arriving alive" is the top priority! Just when you think you are getting the hang of it you are sharply reminded how much you still do not know & how much still there is to learn. That is why having Jason and a dealer like Western Sky's a true good luck charm. We brought our tailer in to have my furnace serviced. While I was there it was brought to my attention my solar batteries were not installed correctly, as well as a short that was discovered causing the inverter charging system to shut off while charging. (Safety mechanism) To top this all of when my husband was hitching up Jason, because of his wealth of knowledge, and expert eyes noticed parts of our hitch had loosened (how did he notice?) by noticing our weight distribution bars showed signed of wear. Had Jason not caught this what could have happened on any future journey could have been catastrophic, and possibly the end to our travel trailer adventures! I am incredibly thankful to Western Sky's, and to Jason for showing us how to check our hitches integrity frequently & adding this to our safety check list. No adventure is worth having unless you arrive safely and ALIVE! Thank you again Western Sky's for having Jason there for all of us. Sincerely, Brick and Cindy Anderson P.S. I had my solar upgrade installed by another business. Maybe not such a good idea?

We had the best experience buying our new Opus 17 here. Mark Malcom was so helpful, showing us all…read moresorts or rvs until we decided exactly what we wanted. When we came up to pick it up he even got us a place to stay at the Atlantis. Scott in finance made everything very easy and explained all our options well. Justin was who did our walk around, and he was excellent at knowing all the little nuances of our rv. Super nice kid! We even got to meet the owner Austin and talk about snowboarding. All around a great experience with some really nice people. We love our new rv and couldn't recommend these people more!

I recently purchased a camper for traveling. I was looking around Facebook market place and…read moreeverything I found was not worth the price or very damaged. So I found this place on Yelp, looked at the reviews and said I'll give it a try. I did the text option online, got Jeff. I gave him some options from their site I was interested in. He took down my needs and found me one that I fell in love with. It brand new, with solar panels, and the perfect size for my needs. From start to finish they showed they really cared they walked me through everything! They offered if I had any questions after purchase day I can call and ask. Which I've had to do, but nothing major, human error on my end. Doug who helped me setup and walked me through the whole rig was amazing he was patient with me and made sure I understood everything. I would highly recommend this place to anyone! Everyone there was super nice. They even were able to mount my own TV inside for me. (At an additional cost) but I love it!

Writing this review/experience for others to have an idea of awareness, also read posted comments…read moreand reviews definitely an eye opener, plenty of dissatisfied customers! Our recent experience, we had a chat with owner Beau, of course he has back pedaled on what he said years prior. We called back 2 days later, person put us on hold, employee returned to say Beau was on another call, honestly we felt this was untrue, we gave are phone # ..... 8 days later still no return phone call from owner Beau! Surprised, nope! What is disappointing, lack of follow through from owner, lack of courtesy, lack of professionalism! Thankfully we have walked away from Carson RV, plenty of other RV dealerships to consider! FOLKS, READ REVIEWS, Carson RV has more Negative comments then happy, satisfied or pleasant reviews, beware! Happy Glamping!