We stopped by on our way home from a camping trip when we had an issue with our solar. We had…read moregoogled "RV Repair" and JD showed up on our route home. We stopped by and I went in and was immediately greeted by Derek at the front desk. I explained what was going on and he got up and went outside with me to investigate the issue. He pointed out a few things that were wrong with our set up (Factory installed) and made some suggestions. I purchased a breaker box per his suggestion and we went home. Upon speaking with the manufacturer they recommended a fix but since it was solar wiring I asked if they would cover the cost under warranty and they agreed. I contacted JD RV and made an appointment with them a week later. Got the trailer in to get it repaired. The let me know the cost and when it would be ready for pick up. They had it fixed sooner, let me know and we were done. They fixed the wiring issue and we are back on track with our solar system...

Very professional. Worked well with the insurance company. Stayed in communication with us. Did…read moreexcellent work. Very pleased with JD RV .

One of my clients referred me to John for a repair on my 18 year old Suburban water heater. He was…read moreeasy to get in touch with and came out the next morning. He knew what was wrong with it when I first called. He showed up on time and had the part I needed on the truck. He was done in about 15 minutes. He also noticed a problem with my awning which I couldn't fix right away, but he secured it so it wouldn't be damaged any further. What a valuable service at a fair price. Only regret is that I can't give him more than five stars.

John is a world class expert on RV refrigerators. He's a nice guy and was patient enough to talk me…read morethrough repairs on my refrig. I'm sure he can fix anything.

Made an appointment via website. Checked in by appointment. They completed service in 10 days…read more Picked up via appointment. Very friendly and professional. We are a loyal customer. Prices are reasonable for RV service.

These folks are fantastic. Family run business that takes the intimidation out of RV ownership and…read morerepair. They take the time to work with you and make sure you're comfortable with every step. They are more than fairly priced and go out of their way to ensure the work is done well. Excellent place, one of a kind. 2024 Update: Danny and Samantha have since taken over the business from the parents, and I can say the service and reliability has only somehow gotten better. They are kind, attentive, fair, and honest. Even if I moved out of the area, this is the only place I will ever take an RV. May their business live long and prosper- businesses like this deserve to.

Pat is a complete asshole. He is an angry man who has no empathy for other people. I was in…read moredesperate need of someone to get my slide out retracted on my motorhome in my driveway to meet my daughter for vacation. The slide out was stuck out and wouldn't close. On The Spot Mobile (Pat) did show up at my house as promised. But then refused to help me out when he found out I had started to trouble shoot the issue earlier in the day before I called him. He became a complete jerk and started yelling at me. It didn't matter how nice I was to him. I was literally begging him to help and even offered to pay him extra. I had not even done anything to the motorhome except start to remove some trim to get to the slide motors. He stormed out of my driveway. After contacting other mobile RV repair services, they confirmed he is a jerk. Do Not Use!

This guy made me drive to Gardnerville for an rv repair and canceled on the way there. Don't waste…read moreyour time, i don't think he is even licensed.

I had this one owner business out to my house this winter. First time he was great. On time, fixed…read moreproblem and did an overview of other work and possible damages on my RV... However, the 2nd and 3rd time he was 2 hours late, always blaming having to take care of a child, traffic, weather, another job or what not. I mean over 2 hours or more. He really only wants to work only on big money projects. Not little things. He also wanted to work in the dark on my RV in the cold. I did not think that was a good idea, so after a couple more long waits and re-scheduled appts. I never heard from him again. The guy knows his stuff but is a little arrogant and puts little jobs on the back burners or wants to work late at night.

Tor was a blessing! My trailer was in the care of renters in at Sugar Pine Pt. (130 miles from…read moreme). They called complaining of a propane leak much to my dismay. After countless calls to establishments in the area, Tor's vmail message set my expectations for communicating with him. The first thing he said after my explanation was "turn off the gas." The only person that considers safety over money. He clearly outlined availability, potential cause, and expected effort. He connected with my renter and even advised us when his ETA was impacted by traffic, while on the way (over an hour drive). His professionalism aided in my ability to provide golden service to my customer and probably saved their vacation. Although I was not present I was made aware of everything along the way through text messages after the initial phone call. As a courtesy he even pointed out an additional repair that would probably be necessary in the near future and suggested it was something I could do myself. I'm eternally grateful. If I lived in that area he would have earned my exclusive patronage. Sincerely!

Hats off to this fine repair facility. I recently found myself stranded about 45 miles from their…read moreshop, and arranged a tow. I spoke with them by phone, told them what I needed repaired, and gave them the information on my vehicle. I wouldn't be able to get there by closing, and they offered electrical hookup if I needed it since I would be spending the night in my rig. Their first tech was there at 7:30 the next morning, and soon started work on my vehicle. They had pre-ordered the part, and thanks to their rapid and skilled help I was soon on my way. Their pricing was extremely fair, and their quick service, knowing I was on vacation, was greatly appreciated. Thanks again to all of them that helped save my vacation!

Sorry to post this so late, but I want to make sure everyone that reads this review knows that they…read morewill not be disappointed with the service that they will receive from Bob's. We were attending an UTV/ATV Jamboree about 35miles from Gardnerville, when a bracket holding our springs on our toyhauler snapped off. We called and Bob explained to my husband how to best secure the spring to be able to get it to him for repair. We made an appt and parked the trailer in on lot and they got to work on it immediately. My husband asked if he would be able to repack the wheel bearings and do a brake inspection. No problem. He suggested a place to go for breakfast that was dog friendly (best breakfast ever). While we were there Bob called and asked if we could come back by he wanted to show us a couple of things. Great...all I could here was $$$. He pointed out that the other bracket was about to fail, he showed us our tires, on the outside they looked perfectly fine but on the inside they were severely cracked and should have been replaced a before we even set out on the trip, but who looks at the backside of their tires? Bob and his guys Jerry and I can't recall the other service person, did a throrough inspection of the trailer. They kept us informed every single step of the way. Bonus was that they allowed us to spend the night on the lot and provided us with electricity, offered us coffee in the morning. We had them replace the tires and as soon as they arrived they stopped and got them mounted and on the trailer and on our way home. As I walked into the office to pay, assuming that as an out of towner with a repair that had to be fixed and with the added extras I was about to be way overcharged...to my surprise when handed the bill I questioned the amount..."are you sure this is correct? This seems way to low" she reassured me that it was indeed correct. We checked a few places prior to picking Bob's and just for the welding of the brackets was just as much as our total bill. Welding the brackets, repacking the wheel bearing, complete brake job, four new tires and a few other minor things, letting us stay on site and just the warm and friendly staff was well worth what we spent. I left feeling 100% confident that everything was A OK for our travels home. Thank you so very much Bob and your staff. Terri & Rich and Nova (corgi)

Well, driving our diesel pusher motorhome on our first leg of our journey from Acton to Bishop our…read moreAC went from cold to warm about 1/2 way through the desert. I smelled a slight odor similar to truck brakes that have been used too much down hill. I assumed everything was okay because no lights came on and no gauge indications had changed. The only thing different was it was very warm in the cabin. Our final destination was Idaho. We pulled in to Bishop and backed the Motorhome in our friends driveway then shut off the motor. AND THEN... Smoke came billowing from the back of the rig... OH CRAP was our only thought. After taking some fire prevention actions, the serpentine belt that turns pulleys for the alternator, water pump, and, yes, the AC, melted off and fell to the ground. That was Monday June 10, 2019. I spent Tuesday hunting down everyone in Bishop qualified and able to work on diesel engines and replace an AC compressor. That netted me ONE business, namely Britts Diesel. They have an excellent reputation in town, however, they could not fit me in for two weeks. I don't have two weeks of my life to just sit around waiting to get an AC compressor replaced. Britts Diesel said I would have to get my rig towed to them. Turns out the closest tow truck that can haul a 43' diesel pusher is in Gardnerville which is about 180 miles away. The cost was $300.00 an hour port to port. WOW!! So I called GUIDED TRUCK AND REPAIR in Gardnerville Nevada... This turned out to be the best call I have EVER made regarding ANY BUSINESS transaction... EVER!!! Kory basically dropped everything for us because he knew we were 100% stranded. He had two weeks worth of work in front of him also. However, he had pity on us because of our situation and because we live in our motorhome. We ended up having the motorhome towed all the way to Gardnerville and to GUIDED TRUCK AND REPAIR. This for same price as it would have cost for the tow truck to come from Gardnerville to get us, tow us only a few miles to Britts Diesel in Bishop, and then return to his home town of Gardnerville. Kory at GUIDED TRUCK AND REPAIR was so incredibly professional, so polite, so respectful, so accommodating, and every other compliment you can give a person in customer service. Kory was truly a blessing in many ways including an excellent mechanic. The rest of the details really don't matter for this Yelp review. However, for the "take away" of this real life experience, please know how much this customer truly appreciates Kory and the entire crew at GUIDED TRUCK AND REPAIR in Gardnerville Nevada. They are beyond amazing and professional and polite genuine GOOD PEOPLE!!!!! THANK YOU, Kory, April, and Becky!!! Thank you!!!

We had some sort of a leak in our new motorhome. Normally, we take it to Cummins in Sparks for…read moreservice and repairs (an hour drive). But we found Guided Truck on a web search and decided to give them a call. These people are amazing! Corey immediately took the time to search for the leak. At first we thought it was hydraulic, but since it wasn't leaking when we brought it to them, it was hard to identify where it was coming from. Corey did find a coolant leak, then a small hydronic leak. Later, Corey offered to come to our house and look at where it leaked on our garage floor. He confirmed the large leak was coolant. Corey ordered our parts, and set us up with another appointment. I can't say enough about everyone at this shop...From the owners, Paul and April, to Corey and the other mechanics. These folks are honest, reliable and reasonable. When we brought it in for the coolant leak repair, it was done quickly and we were able to pick up our motorhome later that day. While there, I asked them if they would bolt a hitch onto our Jeep, and they did that for us too. It is so rare to find a business like this. They've earned our trust. These guys are very impressive!!