Terrible customer service. Ordered a latte and forgot to ask for no foam. Gal was putting lid on when I asked if she could scoop off the foam and that I was sorry I forgot to ask. She replied it is already made. There were no other customers at this time. I asked again and apologized. She replied. There is only a little. So I asked again and stated, I really don't like foam...She rolled her eyes, scooped off half and put it on the pick up counter and walked away... she was also scrolling on her phone while making my latte. read more

How disappointing it is to show up, be courteous to the staff, only to be treated poorly, especially when you're crew. Really good coffee, but service was lacking. Not even a "you're welcome" when I said thanks very much after getting my drink. read more

Unusually high quality for airport coffee. Cartel has earned a great reputation in Phoenix for their coffee (check out their old town Scottsdale location if you have the opportunity), so it's gratifying to see them featured in the C terminal. Highly recommend. read more

Cartel Roasting - Coffee & Tea Near Me - Phoenix, Arizona

I was so happy to see a Cartel Coffee Lab at the Sky Harbor airport. After having my flight home delayed almost two hours, I had time to kill and was already a bit perturbed, but a stop here for a good drink helped a lot. When I'm in town for work, I frequent the Cartel Coffee Lab in Tempe, so this was a sight for sore eyes. There wasn't much of a line so I was able to grab one of the to-go turkey sandwiches in the case and order an iced Autumn Spiced Matcha with oat milk in no time. There are some pastries available as well as some of their regular food items here. My seasonal drink was terrific. The sandwich is not made there, just your basic turkey sandwich that you'll find at any of the airport kiosks, but that was my choice as I didn't want anything more. Now that I know Cartel is at this airport, I will definitely be back if I need a drink before departing. read more

Cartel Roasting - the inside of a restaurant - Coffee & Tea Near Me - Phoenix, Arizona

This is my favorite thing about the Phoenix airport, hands down. Not only was I blown away by the presence of a local coffee company inside an international airport, but the coffee was actually good? And the customer service was fantastic? Cartel Coffee, single handedly kept me sane during my 11 hour delay stuck in 110 degree heat, on the 4th of July in Phoenix. Cartel means business when it comes to their coffee. You know when a cafe serves their regular espresso with seltzer shots that they're "the real deal." They also offer drips, pour over, chemex and traditional milk blend drinks like lattes, cortados, cappuccinos ,etc. I thought the One and One was interesting - it's one shot of espresso with milk and one without, with a side of seltzer water. So simple yet so boujee and enticing! I got a double shot with a splash of oat milk (yes, they carry oat milk here), and it came with a side of seltzer. I was half asleep and totally missed the counter when i went to set down my tray of drinks, dropping everything on the ground. The gal behind the counter calmly smiled brushing it off and handing me a towel as she finished her other orders. By the time I had wiped it up and brought the dishes back to her, she had already made me a new drink, no charge. I was shocked she wasn't charging me since it was totally my fault not theirs. She was very sweet and I really appreciated her patience and quality customer service. While the coffee drinks are marked at average market cost, the to-go meals and snacks are more geared towards airport pricing. They had many healthy options like salads, yogurt parfaits, and wraps, and then semi-fresh baked goods in the deli case by the register. I wouldn't recommend this spot for food if you're super hungry and looking to get the best bang for your buck. However, I would recommend it over all other options in the airport for your quality caffeine fix at a great cost. read more

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Thank God the PHX airport has coffee options. Whenever my terminal is near Cartel, it's a must. They have all the good coffee choices from nitro brew to pour overs, so you are getting the full coffee experience and feel like you are at a coffee shop outside the airport. They have merch and small bites, and their service, despite being in a busy airport, is not compromise. And their employees don't act like the typical airport employee, they really do feel like they are running a coffee shop. Love it! read more

Cartel Roasting - Sweetened Vanilla Ice Latte - Coffee & Tea Near Me - Phoenix, Arizona

My favorite coffee shop when I visit family in Arizona. The best chai lattes and the friendliest people!

I can't speak to the product or the service but I can review this as a tired traveler in an airport looking for a basic cup of coffee. This isn't the place. Felt way to boujee to just order coffee, I don't find things like this in airports to be convenient or easy. Def more suited as an independent location outside of an airport. Just my opinion. read more

Worst coffee I have had. Americano was bad and tried the drip that was even worse. Go somewhere else

Wasn't in the mood for coffee on my layover so I looked to see what their tea options were. Love getting prickly pear products whenever I'm in Arizona so I was happy to see that they had a prickly pear iced tea! The tea comes unsweetened and has hibiscus and rose hips flavors. They have a simple syrup pump on the counter if you want to add sweetener! Really refreshing! read more

Cartel Roasting - Prickly pear iced tea - Coffee & Tea Near Me - Phoenix, Arizona

Such amazing people that work there and great service! They literally were so considerate and gave me chocolate milk for my one year old for free read more

I saw a bunch of skinny and hip looking young hipsters (lol) all drinking beverages out of cups with the Cartel logo on them. I was like... what the fuck are they drinking? And I thought to myself, they look like food snobs, they look like they know their shit. I'm older, but I'm cool too and I know my shit about food, I'm an elite Yelper with over 1000 reviews motherfucker, I'm a foodie too you young fucks. (LOL, it's making me laugh to write this). I've always heard about cortados, a mix of warm milk and espresso but I've never had one before. I've been having bad luck with shitty baristas lately so I've been keeping it simple. But I've also been trying new things (wink, wink). lol However I knew these coffee snobs, and I mean that in the best way possible, because I'm a coffee snob too, because I love coffee, could get it perfect. And they fucking did! Shoot! That cortado (tricky spelling on that word, lol, I keep wanting to put curtido or curtado) was fucking on point. Those hipsters knew what they fuck they were talking about. Even though they were too cool to talk to me, but you know what I mean. lol It was rich, smooth and creamy and had the perfect punch of caffeine. That caffeine gave me energy to stay awake during my flight and take hundreds of pictures out the window. I got a half dozen great photos out of it. Thanks Cartel. Now I'm sad however because I'm in the SF Bay Area where I live and there's no Cartels over here. Shoot... Anyways, 5 strong stars, very strong (like my men) and I look forward to trying them again and I hope they build a location in Hercules, CA because that's where I live. P.S., Life is good, drink quality coffee. Don't torture yourself at Starfucks. read more

Cartel Roasting - Coffee & Tea Near Me - Phoenix, Arizona

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We're definitely not in Starbucks land anymore... if you're looking for a frappucino or holiday latte, this is not your place. If you're looking for a handcrafted, straightforward coffee experience, you're in luck at Cartel! I stopped here twice on my 2 layovers this week. I got an iced latte and iced chai... the Chai here is unlike any other Chai I've had before-- spicy and sweet and sooo smooth. There are lots of delicious looking local sweet treats and whole bean bags of coffee to take home. Line moves pretty quick and there are only small and large size options. read more

Cartel Roasting - Small iced chai - Coffee & Tea Near Me - Phoenix, Arizona

On my way out of Arizona back home to California, LA area, I wanted a bite to eat and a drink. In my terminal this location was the only one open and serving/selling food, etc. Surprisingly very good! Line went quick and customer service was very good, no complaints. The price also for a wrap, bag of chips, and a drink was not bad at all! read more

Stopped in during a layover on my way to San Fran early in the morning - and the latte is . A bit pricey for add ons like sugar free syrup instead of agave, and oat milk as an alternative, however it is an airport. Additionally, the wait was a little but, however worth it! They have seating if you have a long layover, in addition to grabbing one "to go" quite easily. Overall, if flying through Phoenix, skip Starbucks and give Cartel a try! It was pretty delicious, and crafted with care. read more

Cartel Roasting - Large Latte - Coffee & Tea Near Me - Phoenix, Arizona

Get coffee from here if your in Gate C at Sky Harbor Airport! The coffee here is way better than Starbucks and their drinks and snacks are a lot more unique and less 'mass' produced. The fresh brewed coffee is smooth, but $3.25 for a small drip cup. They had a delicious looking pb&j chia pudding but it was $6.25- but it was made with coconut and almond milk. Very trendy, modern coffee vibe! read more

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What a disappointing cup of drip coffee. For an 8oz cup at almost $4, you're expecting some pretty good coffee. I have had their coffee before and it's great. But if you're going to charge that much for plain black coffee, it has to be consistently high quality. I understand the high prices for the lattes and other specialty drinks, but a regular coffee cannot be this watery at that price. Staff was great. Friendly and knowledgable. So at least there was that. read more

I stoped by Cartel as I was on a quick layover for a business trip. I wanted to grab a unique souvenir for my dad who is a coffee lover so I went in. not only was the coffee GREAT but the service was phenomena! Denise helped me out and went above and beyond to make sure i QUICKLY found the perfect pound of coffee, helped me understand what organization it was supporting, and made sure my free cuppa-cuppa was just right! she was just such a delight after a long day of traveling! this my new go to when coming through Phoenix! read more

Cartel Roasting - Coffee & Tea Near Me - Phoenix, Arizona

Not sure how this place got all stars on here but it was a big disappointment for us. Coffee tastes very bitter, no caramel flavor so we asked for vanilla instead, no traces of vanilla in my coffee whatsoever. Plus playing almost $15 for 2 "vanilla" lattes is STEEP! Nothings spacial about the lattes sorry, not creamy, no sweetness to it at all, just bland to us, it taste like cheap gas station coffee. read more

Cartel Roasting - Lattes - Coffee & Tea Near Me - Phoenix, Arizona

Very pricey airport food and the person at the counter warned me that it would take 10 minutes for my breakfast burrito. The potato and chile burrito was delicious and worth the wait. The exterior was crisped on all sided and the tortilla layer was thin and crispy full of chiles, corn and potatoes. It came with 2 salsas that were also excellent. My husband got a fruit cup that cost almost as much and wasnt as good of a choice. read more

Cartel Roasting - Coffee & Tea Near Me - Phoenix, Arizona

I love the fact that Cartel is local, but no matter how many times, locations, and different ways I order their coffee, it's always overly bitter and not at all enjoyable. Seriously though, Cartel's coffee is terrible. I've tried the nitro cold brew several times and it somehow manages to be both watered down and very bitter at the same time. I've also tried the canned cold brew, and while *slightly* better, it's not great. My latest attempt was with a $7.50 almond milk latte that I threw away after drinking a third of it. I simply couldn't stomach (literally) any more of the taste. There is, however, an upside to Cartel: they often have a pastry option that is both gluten free and vegan (although they place it right next to others with gluten, which defeats the purpose), and they have the BEST CBD sparkling water - Mad Tasty Unicorn Tears. I'll be back for those, but I'm seriously done trying the coffee. read more

I actually had Cartel coffee before when I was exploring Phoenix on a free Saturday and tried it inadvertently at the Phoenix Public Market Cafe with an overgrown bowl of yogurt and granola (review: http://bit.ly/2E6LwKI). Obviously I remembered the rich taste enough to be mildly pleased to discover this kiosk among the Southwest gates in Terminal 4. Yes, I have been brainwashed to default to Starbucks whenever I'm in cities and especially in airports where I make a blind grasp at brand familiarity before I fly into the blue yonder. This time I took advantage of their wide selection of caffeine (photo: http://bit.ly/2BHlPvj). Upon quick perusal, I ordered a $5.75 Latte which contained a good boost of their espresso (photo: http://bit.ly/2rYZRUO). It definitely fulfilled the promise of the coffee I had before and then some. It appears they have quite a selection of beans for sale in what looked to be a standard travel size (photo: http://bit.ly/2DPPwfu). They even offer counter seating if you don't mind a gushing flood of foot traffic inches from your face as it's out in the terminal passageway (photo: http://bit.ly/2BIq1Lf). So it appears the Starbucks circle can be broken - at least if I take Southwest which I usually do from Phoenix. COFFEE - 4 stars...use of a local roastery made a discernible difference in flavor AMBIANCE - 4 stars...nice compact set-up for an airport operation SERVICE - 4 stars...quality emphasized so procrastination is your problem TOTAL - 4 stars...will the Starbucks circle be unbroken?...amen to the yes read more

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They were very nice and explained their drinks well. Also, best matcha latte I've ever had! read more

Cartel Roasting - Seasonal iced matcha with oat milk - Coffee & Tea Near Me - Phoenix, Arizona

I finally made it back here a few years later, and the staff is still so awesome! They are super friendly and helpful. Although prices have increased (bags are $24 each), their coffee is still really smooth and clean. You also still receive a free cup of coffee with purchase- I will definitely be back! read more

I stopped for a caffeine fix during a layover for my next flight. I'm giving it 3 stars because it was good but I don't think the taste & size of the drink matched up to the price. I ordered a vanilla latte in the smaller sized cup and it was over $4.00! Honestly, that's to be expected from coffee shops but the cup was just so tiny! Other than that, the workers were really nice and I thought they had a cool menu offering a variety of neat coffee drinks to try. I also liked their cold food and drink selection. read more

Cartel Roasting - My tiny vanilla latte that cost over $4.00. - Coffee & Tea Near Me - Phoenix, Arizona

Super strong coffee, with the cortado. The Baristas did not seem friendly at all and seem like they didn't want to be there and the line was super slow. It's a cool name and had a lot of potential if they would just treat their customers right and not just rolled her eyes at everybody and take forever to compare the coffee even when there's only two people in line. read more

Cartel Roasting - Coffee & Tea Near Me - Phoenix, Arizona

Flying out this AM and need my coffee. I strolled by the Starbucks and quickly decided that I didn't want to wait in that line. I looked on the directory and saw that there is a Cartel Coffee lab which made me happy because I really like the one downtown. The Terminal 4 location next to gate C11 is great. They have gluten free food options. And, they have almond milk. I ordered an almond milk latte. Their coffee is very smooth and I really like the almond milk that they use. They were also friendly and seem efficient. At one point the line got pretty long but they all stayed calm and quickly and efficiently got through the line. This location did not disappoint like so many airport locations of chains tend to do. read more

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Best coffee i ever got in an airport! My latte made my day. :) There s a little wait though, if you order an espresso drink, as the baristas hand craft the drinks. Definitely with e-file the wait as long as you are not in a hurry. read more

Cartel Roasting - Latte w/ 2% milk. Pretty and yummy :D~ - Coffee & Tea Near Me - Phoenix, Arizona

Guy with a beard at 8:15 says no expresso, no decade because they are cleaning for closing. So lame Hours for today says 9pm Someone should tell this guy to do his job read more

Same options as in their larger locations. I am totally hooked on this coffee. If you have enough time to metabolize the coffee before you jump on a plane, or if you are landing, this is a perfect way to get acquainted with Phoenix. Also, you can get some snacks, and coffee by the pound. read more

Cartel Roasting - Coffee & Cake - Coffee & Tea Near Me - Phoenix, Arizona

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Probably the best espresso I had in an airport. You can find it in front of the C12 gate.

Terrific coffee. So smooth. I had a mocha and lemon bread. So tasty. I can see why they are voted as one of the best coffees in Phoenix. Friendly staff. Will make just about any coffee drink you want. Sandwiches, salads, pastries. Something for everyone. A great stop for food and drink in between flights. Go there. read more

Cartel Roasting - Entrance - Coffee & Tea Near Me - Phoenix, Arizona

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Best coffee at an airport. The chocolate sauce for the mocha latte is made locally from real cacao and it's only mildly sweet... unlike other places that use hersheys chocolate sauce full of horrible ingredients and ultra processed chocolate. This spot is at the very end of terminal C and I made the long trek from terminal A. It was absolutely worth it. Pricey but it's the airport so no complaints. read more

Cartel roasting was very quick for drink and food service on a quick layover in the Phoenix airport. Items ordered: CCL (vegan iced caramel latte), oat milk latte, and a poblano & potato burrito (all plant based/ vegan without substitution). The CCL was sweet. The oat milk latte was good and balanced. Coffee seemed to all be brewed well and was dialed in. Both came to the counter in less than 2 minutes from ordering. The burrito was a little small and was mostly potato. They said that burritos take a bit longer (around 10 minutes). It came out around the five to ten minute mark. They also had oatmeal options for those in a hurry. Overall, a great place for food and coffee if you're a vegan at the PHX airport. read more

Cartel Roasting - Counter - Coffee & Tea Near Me - Phoenix, Arizona

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Saw this at the PHX airport on on the way back to California. Got a cold brew that cured my hangover lol. They have a nice selection of drinks and bite but be aware, the line may be long. read more

Was in line at Paradise (Panera) next door where I know I love their coffee, but the line was shorter at Cartel and they had a less commercial, more modern look. Ordering and paying was a breeze using their iPad kiosks. Unfortunately, service dragged on a bit long. I waited 10 minutes for a small latte and watched the line next door dwindle in the mean time. The drink was pretty but nothing special. The barista did craft a pretty little steamed milk heart. Overall I was unimpressed by the service. They weren't overtly rude, in fact, they were polite enough, but a coffee shouldn't take that long, especially with only a handful of patrons in line. read more

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If you're looking for some healthy and vegan options this is your place. I got the peanut butter and jelly chia seed pudding and some cold brew. The chia seed pudding had the sweet and crunchy and was one of my favorites by far. Glad that there is this coffee shop in this airport. read more

Cartel Roasting - Cold brew - Coffee & Tea Near Me - Phoenix, Arizona

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Bit expensive for the size of the cup you're getting but that's to be expected in an airport coffee shop. I could disregard the price if the drink was good but my drink was mediocre. I ordered a vanilla matcha latte and while it's drinkable, it tastes mainly like milk. Disappointing overall read more

Hmm... I love the valley's other cartel locations and I'm not going to let this experience stop me from visiting, but I wasn't impressed. Staff were quick at taking orders - took a bit to get my drink, but there was hardly a line. I got a small dirty chai. I guess I had never had their dirty chai - I was surprised when I was told it was $5.50. What is this? Over priced crappy Starbucks?? I was even more surprised when I got the cup. It was smaller than the standard small cup. Lastly, if I'm gonna pay $5.50 + tip... I want my coffee to be damn good. The brew tasted burnt and that overpowered the chai. I should have just gotten a regular coffee or a latte. I am definitely disappointed. read more

Cartel Roasting - Dirty chai $5.50.. - Coffee & Tea Near Me - Phoenix, Arizona

Great coffee - great service. So...again, yelp wants me to type more. Ok...great coffee - in my humble opinion, it's the best coffee at sky harbor, period. read more

Cartel Roasting - Best cup of Joe in the whole joint! - Coffee & Tea Near Me - Phoenix, Arizona