The Asian male nurse (dressed all in black) was dismissive of me and a question I had. I tried to…read morecall him over, and before I could even get the question out, he cut me off disdainfully saying, "don't ask me! ASK HIM!" all while frowning at me, as if my presence bothered him. I had been having positive experiences before this. Granted, I had never interacted with him before. If he doesn't want to do his job, just quit because being a jerk is not necessary!

YOU ALL NEED TO QUIT MARKING YOUR PATIENTS WITH THE NEEDLE CAP OR THE SWAB STICK!!! If you are not…read moreconfident as a "phlebotomist" to get your stick you have no business doing that as your role. You are performing battery on a patient. You have no business to be doing as well as that goes against CLSI your business really needs to have a revision from the actual CLSI board because you would know that it's not OK to do. Practice makes perfect as a phlebotomist not you just doing it one or two times and thinking that you're amazing at it.

Terrible place. Have a bunch of idiots who don't know what to do. If you don't know how to use a…read moreneedle please don't use one on me. This was my first time donating and my last. This girl Jessica did this and if you can't take your time and do it right you shouldn't work at a place because this left my arm so ugly and it hurt so bad the day of and my arm still isn't back to normal

Excellent staff, very professional and kind. Michael did my medical new donor exam. Lari was my…read morephlebotomist and Keisha helped when my machine malfunctioned. Great experience!

With his outgoing demeanor and authentic approach, Mr. Wideman brings energy and sincerity to every…read moredonor interaction."

This business is practicing Discriminatory procedures…read more I entered the Kedrion Plasma center, Address 8989 sut#100 Dallas,Tx 75243, on July 22, 2021 between the hours of 9:00a.m. and 11:00a.m. I provided them with two forms of I.D. and proof of residence. The KedPlasma personnel then instructed me to thoroughly review the information in a Binder with health facts and other basic deferral knowledge. In this Binder it states "A recent tattoo may affect your eligibility to donate for a period of 4 months up to 12 months, depending on the state in which the tattoo was applied. You may be eligible to donate if your tattoos are older." After reviewing the information in the binder I was instructed to watch a 20 minute video that basically reiterated the information given in the Health Binder. After the video then came a 50+ questionnaire that I accurately completed. Then came the Health screening that was given to me by an impeccably courteous staff member by the name of Aseel. After passing the Screening I met with the Physician, a very colorful woman by the name of Brandi, with a tattoo of a Caterpillar on one ear and a Butterfly on the other. As a part of the physical she had to log all of my tattoos in detail so they would be able to tell if I ever received any new tattoos in the future. Which makes complete sense because hepatitis can be received through dirty needles that could possibly come from a tattoo, but my tattoos are 8 years old and healthy. After logging the tattoos on my forearms we came to the one on my left pectoral and then Brandi the Physician stated "It is the Policy of KedPlasma to deny anyone with a gang tattoo." I am a 27 year old black male that has been denied an opportunity to donate plasma at their facility not because of my health but because my tattoo is GANG RELATED. I have donated at the CSL Plasma and Octapharma Plasma centers with these same tattoos and was not denied. What my tattoo says should not determine the value of the person that who is donating. This is the clearest practice of discrimination I have ever endured and I deeply believe that "Justice will not be served until those who are unaffected are as outraged as those who are." -Benjamin Franklin

I'm not sure what's going on at this GRIFOLS-Biomat location but the customer service has gone…read moresouth suddenly. I'm not new to this group and I can confirm there's been a shift in the past few months. The management is micro managing the employees and they have become robotic, inefficient and RUDE. From the front staff to management something's gone south! Management walks around like they are Gods making smirky reprimands to staff right in front of clients. That's me. I'm the client and I'm about 10 seconds from walking away and never returning. In addition to the negative environment I've experienced, I recently noticed staff/phlebotomist's with 1-1.5 inch fake nails. This is just gross. I don't want someone who wipes their butt with fake nails that could easily break the protective gloves exposing my blood stream to the disgusting crap hiding under their fake nails. How is this even allowed? Studies show that human nails are an incubator for germs and viruses. Add the fakes that trap more and you have a breeding ground for bacteria. You people need to rethink your management choices and heads need to roll. You are overwhelming your staff while the management are basically worthless and not only NOT contributing to the basic flow of business but are a huge detriment. DO BETTER!

Don't come here! Your vehicle will get damaged on the property and they won't fix it for you or…read morehelp in any way. The rude "manager" needs to be fired for how she speaks to people. She will hang up on you and she needs to be held accountable.

Umm seems more set up like a factory. They don't even offer chairs, they corral you around like…read morean animal. When you're finished they take their time to take the needle out. Biolife is a better option. You can schedule your visit. They are friendly don't treat you like you're in the penitentiary. When you're finished giving they usually remove the needle with 5 mins and have the staff needed for all the machines they have. Also the new machines they use leave scars. It's like the machine has some suction to it. Biolife depends on the natural flow and will alert when you're not pumping enough to create the flow it needs. Just a different experience all together.

The center was dirty, and the staff was lackluster. They informed me that I needed to see a doctor,…read moreassuring me that it wouldn't take long since there wasn't a line. There wasn't a line, but I sat there and watched the medical staff laughing together for a whole 10 minutes straight (I timed it) while I was sat there waiting on them. I walked out and did not donate. I didn't need the money as badly as some other people. If you're not unemployed, my best advice is to fix your spending habits. Don't come to these places; they're run-down and unhygienic, and they can't even treat you with basic respect. They make more money than you from these donations, but to them you're on their time not the other way around.

First time donating blood. I understand stuff happens. Staff was polite. Care sucked…read more This just seemed careless. Seeing I had one vain good enough to draw from. Stabbing carelessly and blowing my vain. I'm annoyed. Won't be back.

I have been a regular donor at this location for past 3-4 years. They have great staff who are very…read morefriendly and remember you by name. Andrew, Donna to name a couple of staff. They are quick to prescreen and get you going with donation and make sure you are comfortable and very detailed in explaining what is next even though they are aware that I am a regular.

The BEST staff all very professional and caring. I truly love donating blood here and will continue…read moreto do that as long as I am able

Carter Blood Care always does a nice job scheduling appointments and taking care of donors…read more Excellent staff and painless procedure.

Good service and great staff! They will answer all of your questions so that you understand how you…read moreare saving lives.

I had made an appt and was turned away,was very busy place.i was told I would have to have another…read morephysical,as I was relocated here.too busy,so told me to go to another plasma center.a very chaotic place.people were standing everywhere,no order.

Everyone there are very friendly and especially Merari with excellent care and service. She should…read morebe promoted to a manager position . Definitely recommend to this place . Will be back again. 5 star for Merari.

I am a Donor with only $8.00 in my Bank Account....after paying Rent and Electricity. I failed…read morethe 4 Month Protein check and had to submit to another one....Don't know exactly when to expect the second as the first only took exactly 1 week from the day the FIRST one was taken, I have never failed a 4 Month Protein Check in the many years I have been going to to Octapharma. The Phone staff here in Dallas are ROBOTIC and therefore show NO Empathy toward ANYONE who depends on Donations for Important Expenses and don't offer to check with other Staff members UNLESS you ask .....SO FAR this 7-10 SO CALLED WAIT for Results has cost me $260.00 in Donations . SO if I have to wait until NeXT week....for the DOCTOR to review the Test Results......

I've always had a positive experience here. The staff has been friendly and upbeat. The place is…read moreclean. I do miss the free chick fil a cards they used to give. I have plenty t-shirts. :)

They were so nice I stopped in without an appointment and…read morethey took me right away Very friendly and efficient staff John was awesome Very gentle Place is super clean and the donation chaises were very comfortable The aftercare snack area is well stocked And john checked in on me repeatedly to make sure I was fine afterward. There's a huge need for blood donations and when they make it this pleasant You really have no excuse