Employee Athena always makes this location a joy and pleasure to visit. She always warmly greets me when I arrive. She is full of high and positive energy asking me how she can help me, what I'm looking for, and showing me my options! She's an asset to Carter's! read more

Great prices and quality clothing. A lot of cute things for babies & kids. Friendly and helpful employees.

Looking at the reviews before writing my own - I think it's evident that Carter's could use some work. A few weeks ago, a Friday , I went into this Carter's location and a sales woman helped me with a few different transactions. By and large, she was very helpful and she even took the time to educate me on the Carter's sizing, materials, etc. Overall, I found her and her service helpful as I am a new mom. On my last transaction, I made a separate purchase of some items which included a pair of slippers. As the saleswoman was ringing up my purchase at the register, I let her know that I wouldn't purchase the pair of slippers because they looked too big for my child. She put them to the side and I thought nothing of it. I did not bother to look at the items that I purchased once I got home - well because I had a cranky child. A few days later when finally putting my items away, I noticed that not only did I pay for the slippers that I did not want but the slippers were not in the bag. Again, I busy mom, I get tied up with caretaking. The following Thursday, I bunched a few of my errands together and figured I'll stop by Carter's to get the pair of the too large slippers that I didn't want or get a refund. The total of which was less than $15. I was helped by Athena, who is the store manager. I explained what happened and immediately Athena was passive aggressive and suggested with her line of questioning that I was either trying to "steal" a pair of slippers (I already paid for); or worse, that I was lying about not having received it. Instead of apologizing for the mistake, she continued to chastise me for not coming in sooner or calling to inform them of the issue. Again, I had no idea I was charged for an item I clearly stated I no longer needed/wanted and it was a mere 6 days later when I alerted the store... in person... with a receipt !!! My going to the store wasn't months later - it was 6 days! And to be treated as though I was somehow incompetent or lying about $16 is incredibly infuriating, especially since Athena could have checked her store cameras to verify that I was not lying about receiving said slippers. Zero accountability on Carter's or her end...but please make your customers out to be thieves. The cherry on top was Athena's insistence that I should be grateful for her help because, "other managers would have just taken your number and said they will call you back," with the real implication that no one would call me back at all. Frankly, there are other stores out there, where I would be happier spending my hard earned money instead. Thanks Athena, for the amazing customer service! read more

The store is OK, but they could have a better selection. I struggle sometimes to find enough variety to pull together outfits for my niece and nephew. They do have pretty good sales, but I've started going to other stores, including Macy's children's section and some local boutique shops for cute things and variety. Carter's seems to have the same things over and over every year. The reason for the low rating is their credit card. I've had the card for years, and I recently accidentally made a payment a week late and incurred a late fee. I paid the balance, including the late fee, and I thought that was the end of it. Three and a half months later, I received a call from them saying that I still have an outstanding balance, which was confusing as the amount I paid should have covered the balance and the late fee with a little left over. They had posted an interest charge to my account after my payment was received and then proceeded to tack on three more late fees on the $2.00 interest charge! By this point, I had incurred $60 in late fees! Apparently, this is not an uncommon practice, as you can see from the one star ratings for their credit card. They lure you into the credit card by offering good discounts, but if you make a payment even one day late, you will pay off large fees (up to $40 each time), and it will accrue if you have automatic payments set up and think that you have paid off the balance. The "customer service" agents for the credit card are trained to argue with you and are extremely unhelpful; they will obfuscate, so it is obviously a deliberate tactic. Also, their credit card interest rate is now close to 35%. Buyer Beware! https://www.resellerratings.com/store/Carters read more

Horrible sales women , i came 20 Min before closing and she was keep rushing me , telling me they are closing soon , i had plenty of time to look things and get but she wanted me just leave . read more

I love Carter's clothes and love the large selection and fantastic prices at this store. It's so nice to see something I want for my kiddos online and then have the ability to run down the street to get it for the same price as online, or to order online and do in store pick up to support a brick and mortar store during the time of Covid. I hope this location stays put for a long, long time so I can go back to shopping in person soon!!! They always have even more than I'm looking for and the staff has always been lovely and kind to me. I never get out of here without buying way more than I intended because there are so many cute, reasonable options. read more

Athena was so helpful and welcoming when we came in. She explained the layout of the store and helped us with all our questions! She adds a great energy to the store and made the experience amazing. Would come back just for her! 13/10 read more

Kids clothing.....hmmm. Well I came here simply to get a gift for my God Daughter and well it seems like they have tons of styles and items for kids. Don't really shop for kids often but it seems this place is a nice location to shop at. The store is large and has tons of racks with kids clothing and shoes and other goodies. I would definitely give this place a shot if you are in kids clothing needs. The location is in a large plaza so there is parking and its nice and fairly clean inside. They have a few staff members walking the floor to assist customers and when needed they open more cash registers. I would come to this place again if I need it for sure. read more

I don't know anything about babies but this place has reasonable prices and is laid out in such a way that it's not too intimidating for someone like me who doesn't know what he's doing in a baby store. I've been here several times to buy gifts for coworkers and it's always inexpensive, hassle-free, and inviting. read more

See all

Lots of really nice baby clothes here. It is set up very easily for baby boys on one side and baby girls on the other. Plenty of clothing options and very cheery colors and styles for ages up to older toddlers. But, they only have clothing. No other baby related items here, such as diapers or formula and such. This location is a stone's throw from the Babie's r Us in the same shopping center. I would suggest coming here first to check on prices. They "seem" to have better prices on clothes since that's all they have. It definitely gives BrU a run for their money. We just finished buying winter stuff for our 4mos old and saved probably 40% over BrU. The store is relatively small. Plan on NOT bringing your jogging stroller, unless you have no other option. Overall, a very nice place to look for stuff and I think more variations on clothing available than the Babie's r Us. read more

I bought a few things here for my baby-to-be and a couple of items for my cousin as well. They have some very charming things (pictured) and have plenty of items that avoid the making-your-child-look-like-a-little-adult trap. I believe they always have some kind of sale running too, which is nice for parents and gift buyers. read more

See all

I had not been to this location before but I just had to make a quick stop for an item that sold out online. I called ahead and Christina helped put my item on hold. I came in the next day to pick it up with my toddler and it was SO EASY! I walked right in, Brenda assisted me and I was on my way. Couldn't have been easier! Plus, I needed to order an item they didn't have in the store and Brenda helped assist me with the order and made sure it was sent to a another (Grandparent) address. I was throughly impressed with this location and I look forward to coming back! Thank you! read more

Honestly I love carters but wow NORMA was sooo mean! Not only to me but other mommy's I was so disappointed and I remained CALM! Because my daughter was with me other than that I would of told her to calm down with her attitude or go home it's a baby kids store ! read more

My girlfriend and I were looking for to pick up an outfit for an expecting mother so we thought Carter's would be a good place to look for a neutral color (Oatmeal) because we do not know the sex of the child yet. We also thought that finding organic cotton would be the best route. We walked in and found an associate and asked where we could find there organic cotton selection, the employee told us they stopped carrying organic cotton several years ago. We thanked the employee and just did a brief walk around and felt some of the items of clothing and they felt rough and not what we were looking to spend our money on. We abandoned our search and left Carter's never to return. read more

Always check online to see if there are any coupons. You can find 10-20% off sometimes. It's totally worth it to subscribe to their emails so you can get coupons. Get $10 off next purchase when you spend $50 or more. (Wow I'm sounding like I work for them!) The service here is always spectacular... I dare say even better than Nordstrom! They always say hi and are very friendly and help whenever they can. I rarely ever find this kind of service anywhere, even high end stores where sales associates couldn't even bother giving you the time of day. Love going to Carters for their price, quality, convenience and service. 5 stars for sure!!! read more

Love shopping here for my nephew. He will be 2 years old next week! Just picked his surprise up! I never disappointed when I'm here

I just walked in to Carters 10 minutes before closing time. I came in apologizing for coming in so late & that I would be quick. I was so surprised when I was greeted back with no problem, take your time & look around, I heard another employee greet another late arriving customer who walked in right at closing. The same kind, excited to see you greeting. I work in retail and it's so important to make a customer feel comfortable. It's also very disappointing that in so many stores you're not made to feel that way at all. I chatted with Abigail who first greeted me and she checked me out. I told her how pleased I was to be helped by a friendly, helpful employee. Not someone trying to rush me out the door because it was their end of the day. I also commented on her co worker whose name is Athena. Athena was by the door as I left. Kind, smiling & asking if I needed anything else. This is my first yelp review. I usually only think about doing them when I'm disappointed about some service. This store and their employees I believe should be commended on their superb customer service. I would not hesitate to recommend this store to anyone looking for quality children's clothing along with great customer service. Thank you girls for making my evening so nice. read more

It was one of the only stores open thanksgiving morning! The best door buster was Christmas pajamas for only $5! They were super soft I bought a bunch for all my friends children! Great buy! read more

Carter's Babies & Kids - Accessories Near Me - Culver City, California

Great prices, cute stuff, relatively easy parking. Everything is always on sale here. Before you go in, look online on your phone, there's always a scannable coupon online. I still don't understand Carter's bucks system. The staff is usually pretty friendly, and the store usually clean and organized. read more

Great deals on cloths good customer service coupons on coupons on coupons read more

I enjoy shopping at Carters. Especially, when I receive coupons on top of the current sale. Although, the coupons don't work on the clearance items I always walk away paying a few bucks for each item. Which is perfect when you have growing kids. This location is a bit small and have a small selection of infant boys clothes. However, the staff is friendly and the store is clean. Plus, there's lots of parking. read more

Well made and affordable kid's clothes, this place beats the mass market chain stores by a mile. (Although they don't have a ton of stuff outside of clothes) A lot of the stuff is 40-50% off already discounted prices. It's a great value for people going to baby showers or for harried families looking t stock up on cute kids wear. read more

I really like this store. It's always neatly organized, very well stocked (even when stuff is sold out online); the parking is super easy; and it's never really crowded. I also really appreciate having a TJMaxx, Pavilions, and BabiesRUs all nearby (aka within shopping cart pushing distance). I'm sure the staff hate me because I often purchase online and make my returns in store (I do buy in store too, but less frequently) - but they have NEVER given me attitude and are always really patient with me (even when I'm fumbling through multiple receipts). Why not 5 stars? Carter's stuff is cute and sometimes trendy, and the price is always right - but it's not always the best quality. And their whole coupon/dollars system is really sneaky - you have to bring the receipt AND the coupon in, and it only works in certain time frames... it's really hard to keep track of. read more

We've always received excellent service from this Carter's location, and yesterday was over excellent customer service. Wendy helped my wife from beginning to end, making shopping much easier while I took care of my 3yr old daughter. Wendy went beyond anyone else I've ever since at any store. Not only does Wendy deserves 5 stars, she also deserves a raise. Her knowledge and people skills are beyond excellent. I strongly recommend this store. Cheers from a happy customer/dad! read more

Besides that staff seem unhappy, I'm very disappointed at their exchange policy and their delivery. I purchased a couple items and needed to exchange one item for a bigger size. Everything within 1 week. Please note: Exchange due to not fitting, not a return. The manager I believe was so rude (no wonder staff seem unhappy) and did not let me exchange it. The delivery of her message was awful too. She also had the guts to ask if I wanted to buy the bigger size?! Really, I rather pay triple somewhere else. I left the store and decided that I take my money, never come back and shop @ Target and Baby R Us. read more

BY FAR my favorite place to shop for my little one. Carters is VERY reasonably priced, they always have GREAT sales and the quality of the clothing is unmatched. ANY chance I get, I'm in here looking for new cute, colorful ensembles for my daughter, and this place NEVER disappoints. If you're a mommy on a budget, but always want your little guy or girl to look top of the line, at affordable prices....Carters is the way to go!!!!! read more

After making my purchases (they were open before the posted 10am time), I realized that I forgot to use my Friends and Family coupon for 25% off. I went back in as I thought my discount would be greater than the $10 off rewards that I had used. It was not. But Norma was so lovely and gracious and did the return and repurchase to get the bigger discount, even though it was less than $5. I left knowing that will be my main Carter's in the future as the staff was helpful and gracious even when I was a pain. Merry Christmas! read more

When it is advertised on the Carters website that a one day 60% off Dressy Easter Clothes sale is taking place online and in stores, and a customer comes in and purchases 2 items from THE ONLY TABLE with the dressy Easter clothes (i.e. Argyle sweater vest, bow ties, sweaters & khakis) and a 60% off sign is on top of the table with the clothes containing a chart with your savings of 60%, so you can see what price you will pay - do not overcharge your customer!!! The $28 pants should have been about $11, not $16. The bow tie $4, not $7. Small amounts yes, but don't have misleading sales everywhere and no explanation. read more

I was in this store recently and left thinking to myself that I will probably not return. The staff were so unbelievably unhappy. They robotically greet you when you walk into the store ( like they are forced to say hello) and then when you ask for help, they seem annoyed. I then went to pay for the clothes I found (without help) and one thing was overcharged. The employee was so annoyed that she had to go back and credit my card for the difference. She acted as if it was my fault for asking for the $5.00 difference. How could I possibly expect that? I hope this store's management reads this review and looks closer at the behavior of the staff. Cute clothes, but not worth walking into a store full of negativity. read more

I love carter's, with that said let me explain why I'm giving this location one star. To begin with, the doors make it almost impossible to come in with a stroller. They don't stay open and as a single mom it's hard to walk into the store without assistance. The doors are heavy and the employees don't bother helping a mother in need. It's always a customer that offers to hold the doors open. Also, I went in this week and one of the employees was extremely rude. I asked if the item was on sale and she responded with attitude and asked me to refer to the sign above. The reason I asked is because there were multiple items in the same rack. Regardless, I will continue to shop at this carters since it is the closest carter's to my house. Please fix doors. read more

I love shopping for my baby here. They always have great clothes, great colors, great material. I've never been disappointed.

Great place! The manager Evelyn was super nice and helpful. Awesome deals too! 100% worth a trip there!

Just because i need to put a star to leave my comment! i was there today in the morning a very nice lady welcomed me, it was my very first time walking in here and everything is very organized so i was very excited. But once i heard how the so cal manager im assuming she has a position because of the way she was talking to the employee she might have a lil position going on but whatever that doesn't give you the right to talk to your employees like that especially in front of everyone!! Like, be professional and put her to the side or lower your voice! instead of showing of looking like a fool. I seriously just got my keys and left it got me so mad the way she was talking to her and even though is not my business thats why i made the choice to leave because i knew if i stayed i was going to loose it!! Give and to get respect! read more

I am a huge fan of Carters. High quality clothing at prices that won't wreck your wallet. They also have so many sales throughout the year where things are 40-70% off! I've gotten some amazing deals from Carters. Love the designs and the quality of the clothing. read more

As a proud father to be I came inside this store just out of curiosity. I have a daughter on the way and I just came in here to browse. I almost felt like I was in the carter's outlet in bakersfield or barstow,wherever that place is. The prices in here were great for good quality name brand products. I was blown away with the varieties of baby clothes they had. Luckily I had a girl because the clothes looked more adorable on the girls section. I may be biased but I think the girls section is more fashionable. The boys section is nice,they have about the same amount of clothes for each,it all depends on what you like and how you like to dress your kids. I always keep in mind that my daughter will be growing fast so I buy the 6 months clothes instead of newborn, be aware of the seasons compared to the birthday. Don't buy 6 months clothes for summertime when the baby is born in July. You would buy winter clothes at six months. As long as you follow those guidelines you will spend wisely. This place is the mecca of baby clothing. read more