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    The Steele Shop - My Bronco I took in for an alarm system

    The Steele Shop

    (8 reviews)

    Being a diehard fan of pre-EV era, non-electric, non-turbo, naturally aspirated European engines, I…read morefinally saved up enough hard-earned money to purchase one of my dream cars. While I love the more authentic feel and thunderous sounds of my latest car, I have to admit that the stock infotainment system while functional left much to be desired. To enhance the whole ownership experience, I decided to update my new car with the installation of an aftermarket CarPlay circuit board as well as front & rear parking cameras like I've done for one of my other less tech-oriented, track-focused German cars. Given this, I asked the selling specialty car dealership in Dallas to help facilitate all this since I was traveling abroad immediately after the purchase of my car. My new car was taken to The Steele Shop where they highly recommended going with their RDVFL CarPlay circuit board installation. They said that they are an official RDVFL dealer & certified installer. I originally wanted a Mr12Volt CarPlay board, but The Steele Shop touted that their RDVFL option was better and had a robust 3-year Warranty. The RDVFL board they were recommending costed nearly double the price of a Mr12Volt but since it was so highly praised by The Steele Shop, I trusted them. Paired with the installation of front & rear Rydeen cams (which they marked up nearly double the MSRP), the whole project was double what I had recently paid to have done on one of my other cars. But in the interest of time, I impulsively gave The Steele Shop the green light to go ahead with the costly install. I told myself that if the end result was as good as they said it would be, then I would be okay with the extra expense on my new dream car. Since this review is getting way too long, let's cut to the chase on how everything ultimately went down. During the actual installation by The Steele Shop, my car's air bag system and some of the proprietary infotainment harness clips were broken. This was actually just the tip of the iceberg. After the car was delivered to me, I immediately discovered that the ENTIRE infotainment system was no longer working. The system would turn on briefly, start glitching and then power itself off after 3 minutes. In addition to this, the brand new front and rear cameras worked briefly for a few days before completely losing all function. After multiple attempts to get The Steele Shop to address this, they unbelievably resorted to just ignoring the matter. With no functional infotainment system, I had no choice but to take my car to the local manufacturer's dealership for formal diagnosis. After pulling out the infotainment system, the mechanics told me that the system's internal hard drive had been fried, the internal CD-DVD drive had also been broken, and the factory navigation system's software had somehow been corrupted. They said they had never encoutered so much damage on a single infotainment system before. Given this, they said that the entire $5K system needed to be replaced. Long story short, this was ultimately done. As much of a painful hassle as it was to get my entire infotainment system replaced on my new car, the newly installed front and rear cams were still not working. With The Steele Shop completely ghosting me, I was forced to take my car to another local Car Audio-Video installer. This other shop ultimately diagnosed that there was faulty wiring of the power supply to both front and rear cams. I had to pay a couple hundred dollars for them to rewire the cams and get them back into an operational state. After all the after effects of The Steele Shop's nightmare installation were finally fixed through a massive amount of time, money and extra work, I wanted to get a partial refund from The Steele Shop on purely just the defective RDVFL CarPlay circuit board they sold me and the couple hundred dollars I had paid to get the cameras rewired. Given their total lack of ownership on all that had happened, I didn't want to even bother asking for more than this. But considering that I had already paid them literally thousands for absolutely nothing that worked, I felt that at minimum The Steele Shop would have the integrity to give me the partial refund I requested. After all, they were the ones that had touted the quality of their work and the 3-year Warranty that was supposed to come with the RDVFL CarPlay board they had installed. But in the end, I was just further ghosted with absolutely ZERO compensation...Not a cent...Not even an apology for the mess they caused. With all the positive Yelp reviews they had garnered pre-2022, I somehow expected more. I feel horrible leaving bad reviews, but others deserve to be warned when it is absolutely warranted.

    Really good audio shop Alan took good care of me giving me prices and information on products I was…read moreinterested in. This is more of a high-end shop they had an Aston Martin inside and a Ferrari. A really nice and clean shop, they also had Apple TV in the waiting area. They use more top quality high-end products and provide quality install and service. Jim was installing my alarm system on my 94 bronco and did a great job, he worked on the truck till 9 o'clock at night when they close at six, so thank you Jim! Pricing is fair a bit on the higher end but I'm willing to pay for quality installation and service. Overall very happy with my experience, I highly recommend this shop.

    Custom Car Stereo & Tint - Lobby

    Custom Car Stereo & Tint

    (177 reviews)

    I walked in for a consult and met Sam, and right away, I could tell he really knows what he's…read moretalking about. First thing he said was that he wouldn't charge me just to give me a quote, which already set a great tone. I came in after a bad experience at another audio shop that completely botched my install. Sam took the time to walk me through the process, explain everything clearly, and offered real solutions instead of just trying to upsell me. He even recommended a custom sub box specifically tuned for my subs and at a solid price too. I ended up putting down a deposit and will definitely be coming back to get my audio properly retuned. Huge thanks to Sam , I'am looking forward to getting it all done right this time.

    Went in to replace my two front passenger/driver windows, waited maybe 5 minutes to be helped. The…read moretall blue eyed man at the front counter did offer recommendations to try and upsell so I did feel a little pressured but I was set on what I wanted done. I used a Groupon and I just don't get why they'd get upset if we don't want to upgrade, if they don't want to offer a low price deal then why even advertise on Groupon? Makes no sense to me. I even let them take off the tint which was $20 each window, I could've done that part at home myself but I wanted to give them some type of business (eventhough I've already spent money on the Groupon). They should let their work speak for itself and let people decide wether or not they want to come back and get more work done. I lowkey felt like they were talking behind my back and if I hadn't felt that way I would've most certainly brought my car back. They did such a great job! In under an hour which was faster than I anticipated. I'm torn on how to feel, I do recommend this place because of their work just feel like their mannerisms & the customer service could've been better.

    CarToys - stereo_installation - Updated June 2026

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