This is, without question, the worst experience I have ever had with an auto body shop…read more I was referred to A&M Auto Body by my insurance company, Farmers Insurance, after my accident. Because they were a recommended repair facility, I trusted them with my vehicle. That was a mistake. When I got my car back, it had new damage that was not there before. The left side of my aftermarket wide-body bumper had been damaged and no longer fit correctly. Instead of acknowledging the damage, the shop claimed it was already like that when I dropped the vehicle off. That is simply not true. The problems didn't stop there. My dash cam no longer worked after they finished the repairs. The 10-amp fuse had been blown. My alarm siren stopped working because a wire had been cut and never repaired. While inspecting the engine bay, I found multiple wires that had been cut and left unrepaired. On top of that, my steering wheel--which cost me over $700--was scratched and scuffed while the vehicle was in their care. I take exceptional care of my vehicle and have extensive experience working on cars. I know exactly what condition it was in before it entered this shop, and I know what was damaged afterward. I contacted A&M Auto Body multiple times and spoke directly with the owner. Rather than taking responsibility and fixing the problems, I received excuses. I was eventually told they were waiting on one replacement piece from the manufacturer of my wide-body kit. It has now been over three months, and my vehicle is still not repaired. Waiting this long for a single part, with little meaningful communication or urgency, is unacceptable. To make matters worse, I paid a $1,000 insurance deductible expecting my vehicle to be repaired correctly. Instead, I got my car back with additional damage and had to spend months trying to get someone to take responsibility. I've also had to file complaints because the issues remain unresolved. The most frustrating part isn't just the poor workmanship--it's the complete lack of accountability. If a repair shop damages a customer's vehicle, they should own the mistake and fix it promptly. That never happened here. Based on my experience, I would never trust A&M Auto Body with another vehicle, nor would I recommend them to anyone. If you care about the quality of your vehicle and expect honest communication, attention to detail, and accountability, I strongly suggest looking elsewhere.

The shop team did amazing work on my wife's Mustang. They were quick, responsive, and paid real…read moreattention to detail. I never felt like just another number, or just an insurance payment. I was treated like a human being and every employee there seemed genuinely happy to work there. They worked great with my insurance company, and even went as far as returning my rental car for me when I went to pick up Mustang.

Quick quote, good work, honored original quote . Took a day…read morelonger than estimated and some communication and coordination that could've been better. But overall a good experience. Recommended.

Good price. Replaced the bumper after receiving a new bumper. Not much of a wait. I received…read moreseveral quotes through Yelp. I'm glad I used Yelp rather than bringing it to the nearest auto-body shop. I would use Patriots again without hesitation.

Quality of Service was very impressive. Made it convenient to drop and pick up my car and…read morecoordinated with the rental company. Highly recommend Mike and his crew!!

Mike was great with communication and my Wrangler's hood came out amazing. Reasonable pricing…read more Highly recommend Best Auto Body.

I hope to never get in another accident but if I do I will most certainly go back to them. Jeff the…read moreowner was so helpful. Dianne the secretary was AMAZING and walked me through the whole process. Highly recommended!

My friend referred me here after my car was in an accident. They made a stressful time easy and…read morethey got to working on my car immediately. I was surprised how quick they finished. I hope to never have another accident but I'll come here if I do. The price was pretty good too.

Amazing Service!!…read more The shop dose all INS. claim repairs and walk in business as well. They don't just make money off INS companies and if your in the busses you know that means a lot. Let's face it we all hate giving up our cars for even a minute, we all don't want to empty our safe deposit boxes either for car work. I had to give my car up for just under a month and it was hard. Larry who runs the desk and paperwork dose a great job making sure you know what's going on step by step. He always pick up the phone or calls you back. He did a better then my own INS company did. Patrao runs the back of the house and dose it well. The work completed surpassed my expectation!! I thought my car was a goner for good but by leaving it in the right hands I got my car back quickly and done right. How quickly you may be asking- so fast that the car was ready before my INS. company ripped them a check for payment. The paint job was perfect along with the major repairs that was needed. From asking the locals this is the place to go in Lawrence and the surrounding areas. 3 different people told me to go here, and I'm really happy I did. Check out their website for great before and after photos. Larry set up every thing I needed Tow and rental He even had Enterprises pick me up and drop me off.

This man is crazy. Called for an estimate and couldn't get a work in edge wise. He was on ten,…read morerambling on and on about how if I'm looking for cheap work, this is not the place to go. Problem was, I never told him what my budget was, and so I'm not sure where he got that assumption. Poor customer service is all I can say

My truck is in the shop, they are keeping me informed on the status of my vehicle. I can't wait to…read moresee it when it is finished.

I was recently involved in my first accident where someone rear-ended me and completely destroyed…read morethe entire left side of the rear of my car. The damage was extensive -- it affected the frame, the hatchback, and a number of other components. To make things worse, my insurance company was no help at all, except for referring me to A Plus Two Auto Body -- and I'm so glad they did. Even though I was probably a bit of a nag and understandably frustrated at times, the team at A Plus Two Auto Body was incredibly patient and always kept me in the loop with updates. They were thorough, professional, and made me feel like I was in good hands. They even went above and beyond by referring me to a broker to help me find better insurance going forward. I picked up my car yesterday and honestly, it looks like it was never in an accident. The work is flawless. If you're looking for an auto body shop that won't cut corners, will take the time to do things right, and treats you with honesty and care -- this is the place. I'll absolutely be recommending A Plus Two Auto Body to my friends and family!