Tow truck drivers are awful, dispatch is very considerate. I was going down a very tight street no…read moreopening on what should've been my side to pull over the tow truck had the opening to pull over on his side i sat there waiting for him to pull over and he didn't kept tell me too so I sat there and he could go anywhere so he decided to pull up on my bumper and force me to back up. I called dispatch yold them the truck number and what happened and the guy said im so sorry miss hes an ass. Very polite nothing like the driver. ​

My car wouldn't start. AAA sent Troy B. from Rigano's. Troy was wonderful! Arrived quickly, jumped…read morestarted the battery and I was good to go. A great experience. Thank you!!

Great service, knowledgeable, and friendly! The dispatcher was also great to work with. Very…read morepleasant experience. I would highly recommend!

Seems weird to write a review about a business when I only came into contact with them…read moreinvoluntarily because of my expired registration (my fault, obviously, not theirs), but the guy who was able to tow my car to my driveway was very kind, drove safely, took thorough pics or video (I couldn't tell which) of my car's condition prior to putting it on the truck. I also appreciated the clean cab and good A/C on a hot day, and it's nice that they have modern technology for taking payment so I got the receipt texted to me immediately. If I ever need a tow that is not mandated by the police, I would call them! I'm not sure the name of the guy who I dealt with, but thank you for being so nice to me!

After waiting for AAA for 2+ hours, I was desperate to find a tow place that would drive me almost…read more40 miles to my house. I called Export Enterprises and they were very responsive and gave me a quote right over the phone. Everyone I spoke to was professional and very helpful! They rescued me from a very stressful situation and I would definitely use them again. Also...Paul, who was my driver, was awesome! He was quick and SO helpful!

Called at 9am for a tow next door from their facility to Brighton...was told I'd get a call back…read morebecause they were that busy....and then when I called back at 4pm I was told I can't get a tow today to Malden and hung up on....assholes

Quick friendly and accurate thanks I'm from Texas and all it took was a phone call they did…read moreeverything and provided pictures payment system was super easy if I ever need something moved I know I can call them i almost flew out there from Houston glad they took care of it

Excellent service and on time! Joel was very helpful getting my vehicle towed with care!read more

Your car is towed at night from Citizens Bank parking in Somerville but the company only accepts…read morecash, the exact change of 182.05, and an appointment, so it makes it even more difficult to retrieve your car. The business is located on a deserted road. There is no good lighting or signs insuring it is a legitimate place. On top of that you have to deal with a hostile employee or owner that makes you feel uneasy and not safe.

scam that tows vehicles from commercial lots. they only accept cash and are basically located in…read moresomeones driveway. scum.

Quick and courteous service: I was in need of a jump start for my dead battery, and John (the…read moreservice tech) was there in 15 minutes. Friendly, cheerful service and -- for someone who doesn't have AAA -- reasonably priced. I hope my battery doesn't die again, but if it does, I will absolutely call on JDR Towing again.

From the owner: Family owned business, serving New England ensuring that you and your vehicle get to your…read moredestination safely. We offer 24/7 towing service. We'll Beat Any Competitors Price. If You Find A Better Price We Will Match it And Give You 10% OFF. Hablamos Español! Services include * Towing and Roadside assistance * Jump start * Lock out * Fuel delivery * Flat tire * Motorcycle * Heavy Duty We are happy to help you in your time of need!

SkyMiles will be the only tow truck service I will call from now on! My call was answered quickly…read moreand someone was sent to me even quicker. I have waited hours before for some tow companies to come to my aid. I won't have to worry about what to do while wasting time waiting for a tow now that I know about SkyMiles. The price was affordable and not way over priced like many of the tow companies out there. On top of that the employees were polite and genuine. 10/10 definitely recommend.

From the owner: "SkyMilesTransportLLC: A Beacon Of Reliable And Reasonable Towing Services In Chelsea,…read moreMassachusetts Since 2020. Our Team Is Dedicated To Prioritizing Your Safety And Convenience, Providing Both Long-Distance And Local Towing Options. As A Family-Owned Business, We Strive To Deliver Fast, Efficient, And Customized Solutions To Meet All Your Towing Needs. Entrust Your Vehicles To Us, And We Guarantee Prompt, Safe, And Stress-Free Transportation Every Time."

Pat's towing is the company the city of Somerville uses for its towing needs. My car was towed…read moreduring a snow emergency in 2022, so I called Pat's to pick it up. While unexpected towing is never a great thing, I do think Pat's warrants a low rating from me based on my following experience: -the pricing is not transparent. On the city of Somerville's website, it states that towing for a snow emergency is 106, plus 36 a day for storage. However, when I got to pats, I also had an extra $50 charge added to my vehicle because they had further transported it to a different facility after they had towed it. I didn't ask them to do this? The car was in their possession from Friday AM to Sunday AM, and there was less than 24 hours from when the snow emergency ended (Saturday) to when I picked it up on Sunday. I can understand needing to move cars if they're stored long term, but two days and less than 24 hrs past the end of a snow emergency is not long term. This price is not available on their website or the city of Somerville's, and when I called Pats over the weekend, no one mentioned this relocation fee. -Car damage: Prior to my car being towed by Pat's, it was in great condition--it's a 2018 with less than 65k miles on it. When I picked the car up from Pat's, my battery was COMPLETELY dead. My windshield wipers had been raised upright by the company--I don't know if this is necessary when you tow a car or not? My battery was so dead that multiple jumps were needed, and a few days later the battery died again. Additionally, the touchscreen and entertainment system inside my car will not start anymore, despite being reset. This damage 100% is a result of my car being towed. -the only reason for a 2 star review vs 1 star is that the gentlemen who helped me at Pat's once I was there were very nice and professional. I was polite and professional to them and this was reciprocated. As having your car towed is a stressful situation, I appreciated that their personnel were nice, polite, and professional--not adding more stress to an already messed up situation. Overall: I understand that Somerville needs to tow cars during a snow emergency and I'm not disputing that. However, the non transparent pricing, plus the fact that my car's wipers were messed with, my previously pristine car is now damaged, and my car will at a minimum need a new battery and possibly a new electrical system or touchscreen/stereo/navigation unit--is highly messed up and not acceptable for a towing company.

In 1999 this place was run Mafia -style. My car was hit by a stolen car (Somerville a bit more…read moredicey in that era) and was towed here. Within 24 hours this place or their henchmen had lifted/stolen the trunk stereo system from the car. Car was a total loss and so was the stereo system after it got towed here. Somerville is obviously getting paid off or in some kind of corrupt relationship with this company to still be using them. Shame on Somerville City government and shame on this place.