My husband made appointments for both of us and scheduled a half day off work, etc. The day before…read morethe appointments I received a phone call from a "potential spam" and didn't answer. Less than an hour later I received a text at 4:30 PM stating that my appointment the next day would be canceled because I didn't return a phone call to confirm. I replied to the text immediately stating that I was unaware that there was a condition that I had to confirm the appointment - I am an adult and if I make an appointment I'm going to show up for the appointment unless I cancel without jumping through hoops to confirm. They replied to the text saying that they could reschedule me and would not be seeing me for my scheduled appointment. My husband called and they explained they canceled both of our appointments and we'd have to reschedule. Mind you, he gave them all of his information as our family information when he made the appointment and at the end they asked for my phone number as well - they did not call him to confirm his appointments at all or use the number he gave, but rather only called my phone number. Seems to me like they were overbooked and used this as an excuse because there is no way they filled our noon appointments between 4:38 PM the evening before and 8 AM the next morning. This was our first experience with this practice and can't imagine putting up with this kind of service. We will be telling our referring physician and also anyone we know in the area because when you lose a days work and are inconvenienced to this degree, it's completely unacceptable. As someone in the medical field, this is not standard practice from the practitioner's point of view. As a dental patient with an ortho appointment today 3 hours later than the appointment scheduled with Midwest Integrative Dental Medicine, this didn't happen with them... or with any other provider I've gone to in all these 55 years. Not normal, standard, or okay.

After making an appointment for my husband, my two kids, and myself I can say we are extremely…read morehappy with Midwest Integrative Medicine. Dr Harris and his team are professional, caring, and efficient. I recently had two cavities filled and am impressed with the offices holistic approach to dentistry. Very happy to find a dentist for our whole family.

Not an honest dentistry, I must say. I originally went to this dentistry to get specific work done…read more After a bull story about how you have to get scaling and cleaning done - you end up waiting over a month to get the real work done. This is so the dentistry can pump you and the insurance company for as much money as possible. It's the name of the game in health care today and everyone knows it. Another thing they do is tell you that insurance will cover things that will not be covered. They are completely misleading with a waiver form and they know this. Dr. Church plays that game with patients. He never really fixed the problem I first came in for. So, three visits later and I am still waiting in line to get work done. This is a great example of why the health care system in America is broken. It's all about maximin cash. It's NOT about the patent. So, don't let them push scaling and polishing and all kinds of other routine garbage on you. They gave me a cock and bull story about how scaling will prevent inflection when we do the actual work you wanted, etc. Dr. Church is a bit of a con man if you ask me. He pushes treatment that you may not need. He knows this, but of course will never admit it. Reputable dentists in foreign countries never do this to you!!!

Dental Service is good, CUSTOMER SERVICE is eh. :-( I've been coming to this dental office for…read moreabout 15 years. While my hygienist and Dr. Church are both excellent--professional, kind, and thorough--the front office staff is consistently rude. Their demeanor is very curt and dismissive, which has left me feeling unwelcome and undervalued as a patient. It was not always this way. Their unprofessionalism makes for an unpleasant experience. I recently referred my elderly mother to this office, our experience with front staff was once again less than desirable - very disappointing. A dental practice should provide great care AND excellent customer service, but the front desk is failing in that regard. I hope management takes steps to improve this. I do wonder if they would allow their front staff to be this unprofessional if they were located in Carmel or Geist.

I've been a patient at German Church Family Dentistry for many years and have got several family…read moremembers and friends to go there as well. Dr. Uhl is an amazing and caring dentist and his entire staff is kind and compassionate. I would never think of letting anyone else care for my dental needs.

I absolutely LOOOOVE the crew @ GCR Dentistry. I have been a patient of Dr. Mark's since I moved…read morefrom Louisiana to Indy in 1991. They are a wonderful and professional group of great guys and gals! They sent me gifts when my babies were born :-) and they sent me flowers when they found out my husband had died :-(. They are the greatest! :-) If you're looking for a dentist on the east side, there's not a greater one than Dr. Mark! ~~C. Haskett~~

I was referred there by another dentist. Dr Louly was rude and condescending. He made me feel bad…read morefor even showing up

From the owner: Dr. Louly is an expert in the field of dentistry and sleep apnea. With over 20 years of hands-on…read moreexperience and extensive training, Dr. Louly stands out as a trusted choice for your dental needs. Beyond his clinical prowess, Dr. Louly is passionate about sharing knowledge. Call us today to schedule an appointment.

Save yourself the headache and find another place to service your dental needs. I've attempted to…read morebeen seen for myself and children. Their process is convoluted and confusing. I spoke to someone several times the day before my appointment, was reassured that all information was obtained, and that I was speaking to an individual at the location I was to be seen. Only to arrive to my appointment, not once, but twice to be told that I needed to be rescheduled because they didn't receive a verbal confirmation. I don't understand why it has to be so confusing to confirm an appointment and it was just super inconvenient.

What a joke. First time, they didn't call in the proper medication and we had to come back hours…read morelater. They said it would be about 30 min for the consultation and it was HOURS. For the first procedure they said it would take about 45 min to an hour and we were there for almost 5 hours. Second time they said I had to stay in the building with the patient and we were not prepared for that. Did not tell us before hand and I certainly was not asked to stay in the building the first time. They still haven't fit the patient for their bottom dentures and it's been 8 months. This place is backwards. Always calling asking for patient to reschedule appointment and they aren't prepared. For the cost of their services you'd think they'd be more professional. I will not recommend Aspen dental!

I wouldn't advised getting dentures from this location. (east Washington) I Took my 90 year old…read moredad last year and he kept having issues with his dentures. The assistance keep patching them. Long story short he has to get a new set of dentures. Stay far away from this location.

Same day dentures is a joke!…read more Insurances covered entire procedure but they want to do further surgery; alveoloplasty without medical reason. Refusing to do dentures without further surgery when not necessary; simply preference or recommendation that varies with other dentists that are more reputable. Jawbone reconstructive surgery with many risks if there is any complications or reactions. Prolonging recovery before having teeth covered by insurance. No attempts at other options; guessing for reason to bill out of pocket costs vs insurance coverage. Bad extraction experience at another; dentist claimed further surgery is needed for correction with no guarantees. Concerns are natural bone va bone grafting if too fragile or density loss during recovery. Too many factors and irregularities in my opinion. Filing consumer complaint & tort claim with mileage reimbursement, loss of wages and distress... Already have eating disorder so I've been refusing to eat; can barely do so already. I don't even want to be out in the general public without teeth to eat or smile; so I now wear a designer face mask covering with 0 confidence & self esteem. Cancelled surgery to review other options to publish.

I went in for a root canal. The told me the first appt they would take care of it, but I had to…read moreschedule a second appt bc they didn't have time. Root canal went fine, went back for a third appt for my crown and the lady was too hard putting it in and BROKE MY TOOTH AT THE ROOT! They said there was nothing they could do, it had to be pulled. Then they tried to charge me for the extraction! Please find a better dentist!!

I only bring my son to this office because it's the only one that he's not scared of he loves all…read morethe staff and the doctor they really care about their patience. Highly recommend recommended.

I was recently at this location in the lobby waiting on my friend to get done with her appointment…read more I overheard two office employees discussing a phone call with a patients parent that one of them had just taken. One of the employees(I think maybe Brooke was her name) stated that she was going to call the mother of the patient to tell her about the phone call and went on to express her opinion regarding the fathers role in the child's life which I found to be extremely inappropriate and out of line. The entire interaction was one of the most unprofessional conversations I've heard between two coworkers and if I was the father on the other end of that phone call I would be pulling my child from this practice immediately.