I know everything is costly, so now is the time for businesses to take extra care with the little…read moretouches. I've used this bakery for years and they've always baked delicious cakes. I think they just need to fine-tune them decorating. It's an expense for a wedding cake and then the flowers look kind of wilted falling down and I don't know the colors didn't seem to match right? This will be the last cake purchase. Eight years of buying cakes??

I have been going here for lover 5 years for my cakes. I'm sure this girl that made my cake is New…read more I say that because the cake TASTED HORRIBLE for the first time and the writing on the cake was like a kindergarten, it wasn't centered and my daughter who's the birthday girl was very unsatisfied. My daughter told the girl her concern about the writing as well as it being centered, The girl response was that she couldn't do it. My daughter is not conversational. She's only 20 and she respects her elders. I was on the phone so I couldn't go in there to correct the problem being that I paid $95 for a cake with chicken scratch handwriting. I immediately called up there the girl at first tried to make it seem like someone else had wrote it also told me my daughter said it was OK and then when my daughter starts speaking and said no, I did it. I told you , you said you couldn't fix it then she went on to tell me the truth and just say oh well it will take a long time but if I came back up there, she'll fix it. We stay away in Converse, Texas, Lettys is on Fredericksburg. Why do I have to drive my gas back over there for you to try to fix the cake? This is the day of her birthday. We have prior arrangements and why would you say you can't fix it but now you can fix it. The girl told me she'll call me back to see what we could come up with. She never called back. I called talk to the owner. I believe she shows me a half cut video of the girl closing up the box not the full conversation that her and my daughter had when my daughter mentioned to her that she wanted the writing fixed. So since she only gave me half of the video because my daughter was being nice and respectful with the girl and they were talking, she felt like my daughter was OK with the cake. No ma'am, she needs to post a video of the whole interaction when my daughter first walked in. She's really trying to insult my intelligence. From the cut video to offering me $15 back . $15 is crazy.

Owner (Lilly) threatened to trash my cake because I wasn't happy with the outcome…read more I Sent an inspo pick was told they could do it. Sent deposit. Went to pick up and was not happy. The owner then got mad at me for not being happy with the cake and started going off on me in Spanish. She wanted to take the cake and get rid of it because I didn't like it. All I wanted changed was the inscription. I paid and wanted to leave. She was still angry and was trying to cancel my payment. She did not care at all it was an hour before my daughter's birthday dinner. Be careful. Will never return. Pics attached.

I used to be a returning customer but this is the last time I get a cake from infinity, especially…read morewith the terrible customer service this last time when explaing how the cake didn't come out right. They charged $140 for a completely print on fondant (agreed to) with no effort to making it looking nice. The print edges standing out? The color being way off? The proportions of the cutouts and where they are placed? Looks like a cake made by someone just starting not a professional business. Really upset that they didn't care that this is my last order.

My husband and I went cake tasting and decided to use the exclusive cake shop. We were not…read moredisappointed The staff are helpful and looked happy to be there. The shop itself was immaculate and had the added touch of a personalized welcome sign for our tasting appointment. We chose lemon cake with lemon filling, and a vanilla cream cheese frosting. Our guests loved it. They even delivered the cake to the venue with plenty of time to spare and not a flower out of place. The price was excellent, and the cake was delicious.

These cakes are amazing. This shop can design like no other and the taste of each cake is made…read moreperfectly. They can make just about anything you want and are still affordable. Earlier this year a good friend of mine had a quince for her daughter and the lady who was supposed to make the cake backed out at the last minute. I called Exclusive Cakes, and they were able to accommodate us within a short time frame. They took our situation into consideration and worked with us. They were able to make the cake perfectly, just like we had envisioned, they are very professional and their work is amazing. You will not regret choosing this shop for your specialty cakes.

Cynthia was absolutely wonderful to work with! She's so personable and truly involved throughout…read morethe entire tasting ...unlike others who rush through naming the option and disappear. Cynthia takes her time to guide you and make sure every flavor and detail is thoughtfully explored by her tasters with professional care. Her cake was light, fresh, and absolutely delicious. The citrus strawberry flavor was a huge hit at our wedding. Highly recommend!

We ordered a small cake and about 4 doz cupcakes for our handfasting.. the delivered results looked…read morekinda thrown together and they used edible paper instead of doing stencil work, or making the part out of fondant as discussed. Who wants edible paper as the main decoration on their cake? Even with pictures as references and discussions as what we did and didn't want, they went with the 'didn't want option' Not only was decoration sub par, so was the cake itself. Cake and cupcakes were mostly dry. Lots of the frosting was grainy. The main cake was ordered to be the lemon filling was fresh and tart when we went for the tasting, but tasted like lemon jello pudding in the end product. The knot work was asked to be part of the frosting (see the picture) either ask piping, fondant, or painted on...but not edible paper?!? It wasn't even applied well. You can see the gaps of where the paper isn't touching but also see the frosting used to attach it is also visible. The ivy is lacking details and also rough cut and you can see the rough edges. The Korik masks were supposed to fondant so they could be picked up and be just the masks...not printed on a disk of edible paper. The mushrooms were supposed to be on 'moss' (like colored shredded coconut) but was just green frosting...exactly what we said we didn't want. The gnomes hats didn't match colors, and their face, nose and beards were all the same white...grainy frosting and missing the decoration in their beards...and the beards were messy also. 1 out of 10. Would not recommend if you want what you ask for that isn't a BIG GRAND cake

We stopped in on a whim. So happy that we did! The Raspberry Champagne cake is delish!read more

My husband and I were over the moon in love with Ms. Taylor baking skills! She was able to make the…read moretwo cakes and cookies for my husband LTC's promotion ceremony! Ms. Taylor is truly a profession! She took our orders and perfected them to the T! OMG the cakes were delicious and moist! The cookies melted in your mouth - they were so soft, and the amount of icing was superb. Thank you for your service and looking forward our next business arrangement. Take care Jeff & Kendra Brown

Absolutely great cupcakes. Super soft and fresh. A wide variety of flavors and options. She does…read morecustom cakes, pies, catering, and breads. She even had Vegan options! The service is top notch and the shop is very cute with the sitting area and purple decorations.

I met Jennifer at a blue star event. Oh my goodness! The…read morecookies, so Giant and chewy! Churro cookies were delicious, and not overly sugary like actual churros. If you like really sweet, then you MUST have peppermint brownies. Products available for order. Definitely get a batch

Had a slice of your lemon loaf at Rosella's in Methodist Hospital today. It was delicious…read more Definitely going back for another!