I am getting services from Casa de La Luz Palliative Care and it is not listed on Yelp. I could not be happier with the care I am getting! My nurse practitioner, Felicia, must have come straight from Heaven, such a caring and compassionate person is few and far between. We spent 2 hours together for our first meeting, and the care she coordinated for me is just AWESOME! I really never expected such caring people to be in my life. Even Rose, who answers the phone and coordinates service is a wonderful human being. You don't have to have imminent death to qualify for palliative care and I wish more people would take advantage of this. The relief I felt, knowing that Felicia was fighting for me was just plain wonderful. I would give them 100 stars if I could and I don't think I have said that about any business I have reviewed on Yelp! read more

Casa De La Luz Hospice - Hospice Near Me - Tucson, Arizona

The experience we had with the staff and facility at Hacienda del Sol and River Road was exceptional. Everyone was so kind and considerate, the doctors and nurses were very professional and compassionate. They made this difficult time much easier for us. We highly recommend. read more

My mother recently went into end of life hospice care. My family utilized Casa De La Luz. Our experience with them was excellent. They were caring and everyone that contacted us was professional. This is a top notch organization . As a side note. We brought Mom home and utilized them to assist us with home care. They did everything to ensure our mother was comfortable in her last days. Michael P. read more

Unfortunately this review comes after personal sadness. But a few of my family members have utilized them for their end of life care. Most recently the last 2 weeks. The folks here are angels from heaven. They could not be more helpful, compassionate, and caring. This includes the front office staff, nurses, aides, doctors, etc. They truly understand end of life care, and ensuring dignity and pain free for the patient is top of mind. They offer many services including grief counseling. I can't recommend them enough or thank them enough for what they've done for my family. read more

Tucson hospital needed their bed immediately once my friend was declared terminal. As medical power of attorney and not in the same location as she was I had to rely on the hospital to find a hospice. Fortunately for everyone involved they found casa de la Luz hospice. The friends that visited her there said that the place was amazing. Her room, the comfort, the care, the peacefulness...all exactly as we would wish for ourselves. So grateful for them and their care for someone that I loved and providing a sendoff worthy of an angel. read more

I spent several months arguing with my insurance, getting referrals, pretty much anything they asked for. I got all set, even had my first appointment and then they said they couldn't help me. I felt it was a racial thing. It was awful. A complete waste of the very little energy I have for nothing. read more

This is more of a "reverse review." Casa De La Luz has a very high profile and name recognition within the community as "the" hospice choice - above all. This, I, believe is more history than the current state of services provided to the "end of life" process, their attention to details, empathy and sensitivity. These critical issues were not offered or even close. Less than 24 hours of having my loved one "under their (non) care..... I withdrew my loved one and transferred him immediately....where he was honored the final days of his life. Please research and choose wisely. My recommendation is Soulistic. read more

I can't express enough my appreciation for Lisa and Casa de la Luz. The care center called them on the last day of my mom's life. We didn't know it at the time, but Lisa arrived immediately before my mom began actively dying. Lisa tried to get a bp reading and pulse, and when she couldn't, she talked to us about what was happening. She also took the time to speak to my mom about what was happening. Lisa was there as my mom died, comforted us beyond belief, and when appropriate, left. She did all this without the possibility of adding a new client. Truly amazing. read more

Casa De La Luz, supported my Dad and my family for about 4.5 months. The hospice support we received with my Mom through another organization was stellar, but somehow Casa De La Luz took it to the next level. My Dad upon setting up services was still able to make his own decisions with my support and from our first meeting with the intake nurse to the very end, the entire staff was incredibly kind, knowledgeable and caring. They were incredible and responsive in navigating an uncertain and challenging time for all of us. Carrie was his primary nurse and made it her mission to deliver regular and ongoing information and care, she was absolutely a joy to have as part of our lives during this incredibly hard time. Equipment, ongoing communication, various resources and overall medical care were on point throughout. I honestly do not know how the folks that work here are able to be so unwavering and strong helping patients and families through end of life. The professionalism, experience and compassion we received was top notch. read more

Casa De La Luz held our hands with such grace and compassion. Dad had his plan and they helped him complete his journey on his terms. The amount of patience and knowledge can only come from decades of experience. Never once were they surprised and they knew what was coming at every turn. Their communication is second to non. They call and show up when they say they will. They listen no matter how meaningless the story or concern. They remember the quirks, preferences, and pet peeves. Their attention to detail is why dad was so comfortable with the Casa crew. We are blessed to have such wonderful people in our lives, right here in Tucson. read more

Simply the best. Compassion and competency. Wonderful nurses and excellent administrative staff. No worries when Casa de la Luz is caring for your loved one read more

This was our first experience with hospice. Our mom came home from the hospital to in-home hospice (with 24 hour care). I have nothing but positive things to say. It was an amazing experience during the most difficult of times. They were so responsive, whether a medication was needed or supplies were running low, or if we needed a nurse to check in. The nurses that visited were thorough and followed up with me or my sister if we were unable to be there for the appointment. I can't say enough about the compassion that was shown to my mom and our family. These people are wonderful. THANK YOU. read more

My husband passed away sooner than he was supposed to die due to neglect in their nursing care, medications, & oxygen. Casa De La Luz made my husband wait for 6 hours while he was agitated for medication. This medication was in our refrigerator all the time. I can't believe that they didn't tell me (his wife/caregiver) to get the medication out of our refrigerator so he did not have to suffer for 6 hours. Casa De La Luz deprived my husband of oxygen until 6 hours before he passed away. Nursing Supervisor said he didn't need any oxygen (I had asked for oxygen on 3 different occasions & it was denied all 3 times). The last time the nursing supervisor said there was a shortage of oxygen. He was denied a medication that dries up secretions until it was too late to help him. So, my husband choked to death on his saliva/secretions while another caregiver & myself held him up so he could try to take a breath. The worst thing about this was that my husband, a 27 year veteran, who almost died while serving his country. He was wounded in Viet Nam in 1966 & was in pain the rest of his life. He didn't deserve to be treated this bad by so called professionals with this hospice agency. I would never recommend this hospice company to anyone due to the poor treatment my husband received for 6 short days. Hospice is supposed to make a patient comfortable until they pass away. He wasn't comfortable at all as you can see by the information I provided above!! read more

I'm grateful we found Casa de la Luz, at the moment we needed it the most, their compassionate care allowed my dear friend find the peace and care he needed during his last few days with us. Everyone's service was outstanding, they definitely give you the support and help you need while you are going through this difficult time, and knowing your loved one is under such a high quality care makes a huge difference. read more

I wouldnt even give the hospice on Skyline dr. Half a star. WORST PLACE EVER .One of the so called categivers isnt fit to tske care of a fly let alone a himan life. The food is horrible they ley you sit iin your own pee for days anf half the time the caregiver is asleep. Unless you dont care about your family member dont leave them here. read more

I have dealt w other Hospice organizations through other family members but Casa de la Luz was by far the BEST. They are truly amazing with a kind, caring , loving and knowledgeable staff. They helped my Aunt through many many months and absolutely changed the quality of her life. They not only kept her clean, safe, pain-free and very comfortable but they were friends to her in the total sense of the word. I and all other family members live in a different State than my Aunt did. Casa de la Luz kept fantastic communication w me and prepared us every step of the way. My Aunt's passing was VERY PEACEFUL. I will always be grateful for for Casa de la Luz. That are true experts at what they do. read more

They were fantastic during a very difficult time for our family. Everything was taken care of in a very quick manner and with care and concern. This is the second time we have used them and both times they could not have been better. The inpatient facility and caretakers were the best. This last time we used the in home nurses and services and again, they were the best. Thank you for helping make a difficult situation easier. read more

My mom died Feb 21, 2014.The people at this place have the most difficult job. They help people during the most difficult time in their lives. They are very helpful and compassionate. Cannot say enough about the people who work there. God bless them all. read more

When you put a loved one into hospice, you expect them to honor that person's wishes. My father did not wish to have his life prolonged artificially. He had congestive heart failure, and his lungs would fill with fluid. We paid Casa De La Luz $6200 a month for EIGHTEEN MONTHS, as my dad lingered on. Then I found out that their nurse had been secretly administering diuretics (drugs to keep the fluid from building up) without my knowledge, even after I had told them to stop all such measures and let him be free. He existed painfully for all that time, unable to move or get out of bed, while they had no other clients in that five-bedroom home. Finally, when Medicare saw no further decline (he had no more weight to lose, and his mind was gone from dementia), Casa De La Luz GAVE HIM AN EVICTION NOTICE so they would be protected if Medicare refused to continue benefits (even though I offered to pay cash to continue his stay, to not have to put him through a move). Two weeks before his 90th birthday, they forced me to move him to another facility. He died two days later. When I returned to tell his caregiver, she said, "Oh, he died because you moved him!" If you want your loved one to pass naturally, beware - Casa De La Luz has other ideas. It turns out they can order medications directly from Medicare, without going through your pharmacy. They believe in prolonging life no matter what. My father didn't, and I hope he forgives me for not protecting him from these diabolical business people. read more

these people are un believable. i did not know what to expect from hospice care but i had no idea that there were people who could be in this business that cared this much. they dont just stop when thier duty is done...they take care of your family. i will never be able to repay what they have done for us. read more