My Mom has lived at Sunrise at River Road for 7 years now. All of the staff have been just Amazing!…read moreThey are always kind, helpful and knowledgeable. I visit my Mom at least once a week, and every time I am greeted with friendliness. It always smells so nice, and residents are engaged in fun activities. I have heard some not so great things about other assisted living facilities. I am so grateful my brothers and I chose Sunrise at River Road for our Mom. It is the best!

This is a wonderful place! My only complaint is the nighttime front desk lady Maya is very…read moreunfriendly. She doesn't smile or greet you when you enter...shes usually to busy watching TV to be bothered. I find it interesting to have someone at a front desk that deals with people all the time like this. This also reflects badly on all the others who go out of their way to be friendly and approachable rather than making you feel uncomfortable. Thank you for your time!

Placing a parent anywhere at anytime is often a difficult decision, several months ago we placed my…read morefather into the groves. The groves is a nice place and my father has made the adjustment and now feels very much at home here. The thing that strikes me the most is the entire staff has done everything imaginable to ease my fathers transition into their care as well as our family's transition of placing him into their care. The grounds are behind locked gates, both my wife and I received keys and are free to visit 24/7. This is in sharp contrast to most other homes that have rigid limited hours of visitation. In addition this unlimited access gives us great peace of mind that nothing weird is going on after hours and that our family member is safe and having his needs met. When not providing resident care the staff is always busy cleaning or cooking and always seems to be on the move. The absence of the odor of urine at the front door is a tell tale sign that your loved one is being properly cared for. The floor plans are wide open and large, but still warm and almost cozy in many ways. Institutional residence Vs. jail would be a nice way of saying it. I had my father in independent living for many years and when the time did come that his ability to self care was over and the time was upon us to upgrade the level of intervention and assistance we toured over a dozen places before deciding on the Groves. It's a choice we are happy we made without regrets. The staff has been very helpful, and while all the staff has been exceptional, Jennifer in particular has been fantastic with my father. And Mary sets the standard of great care. I think the greatest fear we have in placing a loved one into a care home is that are we doing the right thing? I think the need to do the right thing over shadows our need for caution out of fear we might do the wrong thing. Both my wife and I are happy we have made the right choice in placing my father at the groves. My father has made it his new home and has adjusted well. We pick him up numerous times a month and go to breakfast, take him to his appointments and after granting them permission, he often leaves in his electric chair to get out and conduct his personal business. While everyone's need are different, our needs have been met and again we are very, if not extremely satisfied with our choice in placement as well as the care and interaction my father receives at the groves. I do wish it was easier to load my wheel chair bound father at the curb, but since the staff and the owners seem compelled to park closest to the building it force me to load him into a vehicle from the gravel areas Vs. at the sidewalk.

From the owner: When it comes to your loved one, you want to make sure they get the personalized care and attention…read morethey deserve. Groves Assisted Living Homes is a locally-owned assisted living facility in Tucson, AZ. We have two campuses about a mile apart with a total of six homes. Each home can accommodate 10 residents.

The Physical Therapy Department was amazing with my Aunt Gina P. They took such good care of her,…read morethey are all super friendly! Thanks Team for your dedication!!

My sister unfortunately has to be in this place. They leave the patients and NOT check on them,…read moredepending on who cares, never mind if I walk up to the nurses station and I stood right in front they not made an effort to lift their head to ask if i needed something, they worked really hard not to look at me. I finally said, excuse me but may I barrow a broom and dust pan , as I barrowed it before to clean my sister's room. Not one had the combination for the room fot the cleaning room. I have to bring my own cleaning supplies to clean my sister's room,

I had a very long talk with the executives of the facility. They listened well and didn't feel they…read morehad to defend the issues. Instead they seemed to be willing to address the issues. Thank you Amber, Laura and Corrie for being open to the feedback. There's a long way to go but I appreciate you taking the first difficult steps.

Went in for an interview for 1 PM today arrived 20 minutes early to find out that the person who…read morecalled for the interview they and instead of calling all the people on his interview list and letting them know that the interview was decided to just let us all show up and drive who knows how long cause I had to drive 20 minutes to get there and tell us that they weren't taking very unprofessional and the place is nothing like the pictures that show on the website. It's horrible compared to the pictures on the website I wouldn't dare stick one of my family members in that place.

I had my second hip surgery this month (January 2025) and had to go to a rehab facility for a week…read more We choose Handmaker's. To me, the Ritz of rehab facilities in Tucson. The staff is attentive to your needs, the foods not half bad, most are single rooms that shares a bath with one other single room, the color scheme is calming and they are always cleaning! To have a successful recovery, in my opinion, these are the things that are most important. I had my second hip surgery this year and the first rehabilitation facility was the worst. I will write a review on their site.

Care quality ???? Where do I start? Well mother-in…read more-law 91 years old left wet because they are not changing her diaper. She is not being watched to take Her pills are not being watched cause a pill found on the floor. Nurse RESPONCE she must be spitting them out. Hmmmm (must be) so not watching. Hearing aid lost .... Oh wait not lost cause it was found by nurse under her butt when her daughter showed up and oh now it's time to change her diaper. Should I go on. Make sure she gets her medication (you will have a better time with this patient!! Her room wreaking with the smell of urine is a sign of not being taken care of.

Lisa and her team took care of my father for 6 months and did so with love, compassion and dignity…read more Lauri, dad's favorite, was a godsend. Thank you team Bayada!

My husband was in a nursing home for rehab from contracting a staff infection from a knee…read morereplacement. We were desperate to find a home health care company that could furnish us the medicine for his picc line so we could bring him home and I could do the very simple infusions. While I was stressing out, I had the chance to meet the Bayada Marketing person and while she could not take on a personal pay situation for a very short time, she spent time to find me an infusion center in Tucson and contacted them on my behalf. We were out of there by 4:15, all because of her taking the time to find me a provider. Her name was Laurel and if she is an example of who Bayada employs, this is the place to go for your home health care needs.

this skilled nursing facility /rehab & long-term care / nursing home is horrific in every way! the…read morecare from CNAs, nurses is a travesty! personal care, if one is confined to bed and cannot go to the bathroom themselves, they are changed by an aid a CNA actually. that stands for certified nurse assistant! where they got trained I do not know!?, as each and every time, and each and every cna does not know how to do this properly. urine on your butt can cause bed sores which can be extremely serious! if they do use the wipes, they never and I mean ever wipe the cheeks on your butts! also, there were a few times where the CNA decided not to use any wipes at all! when I pointed it out to her, she was defensive. I watched how they rolled the chuck/pads under you and the brief how they taped it and how you rolled from side to side. so, from there on, I changed myself! they may not do personal care for me any longer! it boggled my mind! I was a patient there, I'm in a wheelchair for 10 years now but I broke my leg in a car accident and had surgery. so this is what I experienced above. it's difficult to write this in a review. but people need to know the personal care, and how they do not care! I am compassionate and realize they have many other patients, too many in fact, and some CNAs and nurses work double shifts. it has become the last couple of months, like a revolving door. people are quitting and I'll see a new face each and every day! this is difficult on the patient even though I do feel sorry for the employees. they should be paid more. also, they should be able to hire more medical professionals so they do not have to have 25 to 30 patients for one employee! therefore, the patient suffers as your call button will be going for one, two even 3 hours without help. suppose you're choking? suppose you're having a heart attack? after all, we are in these rehab facilities after coming from a hospital from many illnesses, falls and fractures, some are on oxygen etc. secondly, they seem to only care about money, about filling a bed! the meals are awful! they come cold, & every day three times a day the trays and the silverware are incredibly filthy! if you are one of the 10% of elderly that 'speak up', advocate for yourself, your own body and mind. watch out! they do not like that. so be very careful. it's like walking on eggshells. I lived it for 7 and 1/2 months. I didn't even have a way or the time to grieve for my husband that passed away only months before I entered on June 4th 2025. I left January 16th 2026. if you have a loved one, please do NOT bring them to Park Avenue health and rehabilitation Center. do not be fooled by fancy decor, as chandeliers and such as you walk in the front door..( at any place). looks are deceiving. and you will be greeted kindly by the staff and office people. you have to visit your loved one or be a patient moreover to know what you got yourself into! if you really love your loved one you will be aware of where you are taking them to live or to heal. and never sign anything before reading every word!

The healthcare industry is broken. Most everyone at Park Avenue just cant be bothered..with the…read moreexception of a few Nurses and Attendants. They are just there to collect a paycheck. It appears that there is a lot of neglect to the patieny. A general "don't bother me"state of mind. I cant prove it, but I think they drug up some patients so they do not have to deal with them. Food from Kitchen is Crap.

This facility was the dreariest rehabilitation facility I've ever seen. The facility is stuck…read moretucked away on the 3rd floor of a hospital with no ability to leave the area. All other rehabilitation facilities I've known actually work toward rehabilitating their clients. This facility does the minimal amount possible, instead keeping patients simply lying in their bed or sitting in a chair in their hospital room for 98% of the time. There is no real "rehabilitation." Unlike all other rehabilitation facilities I've seen, patients at this facility have no ability to leave the 3rd floor of the hospital and actually get some fresh air and sunlight. They are pretty much held in solitary confinement vs other facilities that have group interactions and activities. Probably 50% of the staff seem to care about their patients but the other 50% are totally indifferent. For the most part, requests are largely ignored. Management is even more indifferent than the staff. Communication is nonexistent and requests for information are ignored. It makes for a truly uncomfortable environment. If you care at all about your loved one and actually want to see them improve through REAL rehabilitation, think twice about going to this facility. You will most likely be as disappointed, disgusted and dissatisfied as I was.