Melissa was amazing and helped every step of the way. Such a great person. Highly recommended her.read more

I wanted to leave after the first night. Everything was a cf. I don't want to say anything because…read moreit was all mentioned in previous reviews. The only thing I can add is many staff members were wearing heavy perfume to hide their chain smoking. Then I was greeted by people who looked like they were dragged of the street.

My Mom has lived at Sunrise at River Road for 7 years now. All of the staff have been just Amazing!…read moreThey are always kind, helpful and knowledgeable. I visit my Mom at least once a week, and every time I am greeted with friendliness. It always smells so nice, and residents are engaged in fun activities. I have heard some not so great things about other assisted living facilities. I am so grateful my brothers and I chose Sunrise at River Road for our Mom. It is the best!

This is a wonderful place! My only complaint is the nighttime front desk lady Maya is very…read moreunfriendly. She doesn't smile or greet you when you enter...shes usually to busy watching TV to be bothered. I find it interesting to have someone at a front desk that deals with people all the time like this. This also reflects badly on all the others who go out of their way to be friendly and approachable rather than making you feel uncomfortable. Thank you for your time!

Placing a parent anywhere at anytime is often a difficult decision, several months ago we placed my…read morefather into the groves. The groves is a nice place and my father has made the adjustment and now feels very much at home here. The thing that strikes me the most is the entire staff has done everything imaginable to ease my fathers transition into their care as well as our family's transition of placing him into their care. The grounds are behind locked gates, both my wife and I received keys and are free to visit 24/7. This is in sharp contrast to most other homes that have rigid limited hours of visitation. In addition this unlimited access gives us great peace of mind that nothing weird is going on after hours and that our family member is safe and having his needs met. When not providing resident care the staff is always busy cleaning or cooking and always seems to be on the move. The absence of the odor of urine at the front door is a tell tale sign that your loved one is being properly cared for. The floor plans are wide open and large, but still warm and almost cozy in many ways. Institutional residence Vs. jail would be a nice way of saying it. I had my father in independent living for many years and when the time did come that his ability to self care was over and the time was upon us to upgrade the level of intervention and assistance we toured over a dozen places before deciding on the Groves. It's a choice we are happy we made without regrets. The staff has been very helpful, and while all the staff has been exceptional, Jennifer in particular has been fantastic with my father. And Mary sets the standard of great care. I think the greatest fear we have in placing a loved one into a care home is that are we doing the right thing? I think the need to do the right thing over shadows our need for caution out of fear we might do the wrong thing. Both my wife and I are happy we have made the right choice in placing my father at the groves. My father has made it his new home and has adjusted well. We pick him up numerous times a month and go to breakfast, take him to his appointments and after granting them permission, he often leaves in his electric chair to get out and conduct his personal business. While everyone's need are different, our needs have been met and again we are very, if not extremely satisfied with our choice in placement as well as the care and interaction my father receives at the groves. I do wish it was easier to load my wheel chair bound father at the curb, but since the staff and the owners seem compelled to park closest to the building it force me to load him into a vehicle from the gravel areas Vs. at the sidewalk.

From the owner: When it comes to your loved one, you want to make sure they get the personalized care and attention…read morethey deserve. Groves Assisted Living Homes is a locally-owned assisted living facility in Tucson, AZ. We have two campuses about a mile apart with a total of six homes. Each home can accommodate 10 residents.

The Physical Therapy Department was amazing with my Aunt Gina P. They took such good care of her,…read morethey are all super friendly! Thanks Team for your dedication!!

to bad I have to give one star, they don't even qualify for that. I had a loved one their and had…read moreto call an ambulance to have them taken to the hospital from there after there staff had injured her. she is also diabetic and they kept trying to feed her things like churos and fruit cake and when I said something I was told they do not conform to hospital guidelines and that was what they have. the call button was not working and had to be repaired multiple times as they use inferior equipment. this was just some of the issues we had to deal with here. if you have someone you care about do not send them here.

I had a very long talk with the executives of the facility. They listened well and didn't feel they…read morehad to defend the issues. Instead they seemed to be willing to address the issues. Thank you Amber, Laura and Corrie for being open to the feedback. There's a long way to go but I appreciate you taking the first difficult steps.

My first cousin is currently in this facility, and has some serious health issues and some memory…read moreissues, they have told her NOTHING, She really needs to be seen by a doctor. They leave her in her room and don't even talk to her. They do only the most minimal rehab. It's 8pm and she hasn't been fed. She's pressed her call button but no one came. This place should be ashamed to be taking money for the poor treatment they give.

Care quality ???? Where do I start? Well mother-in…read more-law 91 years old left wet because they are not changing her diaper. She is not being watched to take Her pills are not being watched cause a pill found on the floor. Nurse RESPONCE she must be spitting them out. Hmmmm (must be) so not watching. Hearing aid lost .... Oh wait not lost cause it was found by nurse under her butt when her daughter showed up and oh now it's time to change her diaper. Should I go on. Make sure she gets her medication (you will have a better time with this patient!! Her room wreaking with the smell of urine is a sign of not being taken care of.

I had my second hip surgery this month (January 2025) and had to go to a rehab facility for a week…read more We choose Handmaker's. To me, the Ritz of rehab facilities in Tucson. The staff is attentive to your needs, the foods not half bad, most are single rooms that shares a bath with one other single room, the color scheme is calming and they are always cleaning! To have a successful recovery, in my opinion, these are the things that are most important. I had my second hip surgery this year and the first rehabilitation facility was the worst. I will write a review on their site.

I can't say enough wonderful things about BAYADA! My stepdad received RN, PT, and OT services, and…read moreevery member of the team was absolutely fabulous. They were compassionate, professional, knowledgeable, and truly caring throughout his care. We felt supported and confident knowing he was in such great hands. I'm so grateful to the entire BAYADA team for the excellent care they provided. Highly recommend them!

Lisa and her team took care of my father for 6 months and did so with love, compassion and dignity…read more Lauri, dad's favorite, was a godsend. Thank you team Bayada!

The physical and occupancy therapists are the best. I walked out on my own. They working with me to…read moreget on my feet after open heart surgery for valve replacement. I can say the same for everyone with whom I have contact. I could barely get out of bed when I got there with oxygen and a feeding tube. I walked out without tubes. I didn't even need a walker.

this skilled nursing facility /rehab & long-term care / nursing home is horrific in every way! the…read morecare from CNAs, nurses is a travesty! personal care, if one is confined to bed and cannot go to the bathroom themselves, they are changed by an aid a CNA actually. that stands for certified nurse assistant! where they got trained I do not know!?, as each and every time, and each and every cna does not know how to do this properly. urine on your butt can cause bed sores which can be extremely serious! if they do use the wipes, they never and I mean ever wipe the cheeks on your butts! also, there were a few times where the CNA decided not to use any wipes at all! when I pointed it out to her, she was defensive. I watched how they rolled the chuck/pads under you and the brief how they taped it and how you rolled from side to side. so, from there on, I changed myself! they may not do personal care for me any longer! it boggled my mind! I was a patient there, I'm in a wheelchair for 10 years now but I broke my leg in a car accident and had surgery. so this is what I experienced above. it's difficult to write this in a review. but people need to know the personal care, and how they do not care! I am compassionate and realize they have many other patients, too many in fact, and some CNAs and nurses work double shifts. it has become the last couple of months, like a revolving door. people are quitting and I'll see a new face each and every day! this is difficult on the patient even though I do feel sorry for the employees. they should be paid more. also, they should be able to hire more medical professionals so they do not have to have 25 to 30 patients for one employee! therefore, the patient suffers as your call button will be going for one, two even 3 hours without help. suppose you're choking? suppose you're having a heart attack? after all, we are in these rehab facilities after coming from a hospital from many illnesses, falls and fractures, some are on oxygen etc. secondly, they seem to only care about money, about filling a bed! the meals are awful! they come cold, & every day three times a day the trays and the silverware are incredibly filthy! if you are one of the 10% of elderly that 'speak up', advocate for yourself, your own body and mind. watch out! they do not like that. so be very careful. it's like walking on eggshells. I lived it for 7 and 1/2 months. I didn't even have a way or the time to grieve for my husband that passed away only months before I entered on June 4th 2025. I left January 16th 2026. if you have a loved one, please do NOT bring them to Park Avenue health and rehabilitation Center. do not be fooled by fancy decor, as chandeliers and such as you walk in the front door..( at any place). looks are deceiving. and you will be greeted kindly by the staff and office people. you have to visit your loved one or be a patient moreover to know what you got yourself into! if you really love your loved one you will be aware of where you are taking them to live or to heal. and never sign anything before reading every word!

This facility was the dreariest rehabilitation facility I've ever seen. The facility is stuck…read moretucked away on the 3rd floor of a hospital with no ability to leave the area. All other rehabilitation facilities I've known actually work toward rehabilitating their clients. This facility does the minimal amount possible, instead keeping patients simply lying in their bed or sitting in a chair in their hospital room for 98% of the time. There is no real "rehabilitation." Unlike all other rehabilitation facilities I've seen, patients at this facility have no ability to leave the 3rd floor of the hospital and actually get some fresh air and sunlight. They are pretty much held in solitary confinement vs other facilities that have group interactions and activities. Probably 50% of the staff seem to care about their patients but the other 50% are totally indifferent. For the most part, requests are largely ignored. Management is even more indifferent than the staff. Communication is nonexistent and requests for information are ignored. It makes for a truly uncomfortable environment. If you care at all about your loved one and actually want to see them improve through REAL rehabilitation, think twice about going to this facility. You will most likely be as disappointed, disgusted and dissatisfied as I was.

I am getting services from Casa de La Luz Palliative Care and it is not listed on Yelp. I could not…read morebe happier with the care I am getting! My nurse practitioner, Felicia, must have come straight from Heaven, such a caring and compassionate person is few and far between. We spent 2 hours together for our first meeting, and the care she coordinated for me is just AWESOME! I really never expected such caring people to be in my life. Even Rose, who answers the phone and coordinates service is a wonderful human being. You don't have to have imminent death to qualify for palliative care and I wish more people would take advantage of this. The relief I felt, knowing that Felicia was fighting for me was just plain wonderful. I would give them 100 stars if I could and I don't think I have said that about any business I have reviewed on Yelp!

The experience we had with the staff and facility at Hacienda del Sol and River Road was…read moreexceptional. Everyone was so kind and considerate, the doctors and nurses were very professional and compassionate. They made this difficult time much easier for us. We highly recommend.