Grossmont Gardens has been the perfect place for my mother, she is appropriately placed on the…read morememory care floor. We have been there for a year now. Gemma has been so supportive through the whole process. She has guided my family through the paperwork and process of the move in and a temporary move out for skilled nursing. Then, Gemma and Lynn helped us with the transfer paperwork and settling back in. Both Gemma and Lynn have patiently and promptly responded to our questions and concerns. Furthermore, the caregivers and medial staff on the 4th floor are kind, patient, and efficient in caring for their residents. My mother is now bed-bound but she is calm and content. Their care and guidance has allowed me to take a small step back. Knowing that she is well cared for allows me to breathe easier and allows me some time to myself. Thank you so much.

Our brother has been living at Grossmont Gardens for approximately a year and a half. Initially he…read morewas in Assisted Living. Unfortunately, due to the progression of his dementia, he was moved to Memory Care. He has been living in the San Diego area for more than 50 years and although he has many friends, (who look in on him regularly), he has no relatives nearby. It is for that reason, that both myself and another sibling, we are dependent completely on the care and care givers at Grossmont Gardens. We could not be more pleased. Their communication, kindness and concern has given us a sense of relief. We are all very appreciative of the genuine warmth given to our brother.

My Dad has been at MesaView for a little over a week. I can't say enough good things about this…read morewonderful place. They have the best of a board and care and the best of a facility and none of the bad of those places. I've spent at least 5 hours a day there every day and the staff have shown over and over that they really care. They have made efforts above and beyond my expectations to make my Dad feel at home, cared for, and even loved. They have also made me and my family feel at home when we are there. Dad's dementia got so much worse that we could no longer care for him. They worked with us to get him in and comfortable so quickly after a fall at home that made his needs dramatically worse. They moved him closer than we had arranged so they could keep a closer eye on him and be quicker to help him. I love that there are plenty of people there that just need assisted living too. The variety is so good for him. The pet tortoise there provides Dad with entertainment that suits him. They have activities programmed that are wonderful too. The grounds are beautiful. Gigi and Iliana run this place so well. Wonderful staff, wonderful facilities, wonderful price, wonderfully administrated, and the meals look amazing. They did stock my Dads favorites when he did not want to eat and now he is eating again. I met the owner, Jeff, and he seems to be genuinely kind too. Every day I feel more and more confident that he is in the best place I could ever hope for. Thank you to Gigi, Iliana, Sonia, Chris, Carlos, Daniel, Carina, Alia, Maria and the rest of the staff for your patience and care! I hope to learn the names of more of you. It's just this place is well staffed and I'm still learning names.

My beautiful mother has been a resident at MesaView Senior Assisted Living for almost two years…read more My mother has dementia. Having to place my mom into a facility was a difficult and painful decision. But my mother needed care to keep her safe, more care than I was capable of safely providing her. So in dealing with the guilt of this decision to place her in a facility, I feel beyond blessed to have found MesaView Senior Assisted Living. To begin, Genoveva was warm, understanding, reassuring and welcoming. It was a rough time to move her, as it was also during COVID. But, Genoveva made the move seamless, in doing everything to make my mother feel safe and comfortable, as well as us. The facility is beautiful! An inviting and renovated room to call her own (we decorated with her personal belongings). A fantastic large open yard for her to be outside and enjoy, which was important for her and to us. There is even a large turtle that roams freely, as well as birds that sing, to put a smile on all the residents faces. The facility is smaller, cozy and more charming than a larger facility. I never feel like my mother will be confused or lost among too many people; I have observed how she smiles as she recognizes the people there (even with her dementia). The staff is absolutely incredible! The staff are always helpful, professional, kind, warm and friendly to the resident's and their needs, as well as the families. You can always hear them cheerfully greeting the residents by name even when just walking by. They are fantastic in their communication with me about medications and any concerns I or they may have about my mother. They are available 24/7 for any of your questions or concerns. Let me add, they did a fantastic job for the resident's safety during COVID times. The food...they strive and take pride in providing very healthy meal plans for the residents, with respect for meeting individual's needs as well. I am so VERY grateful for the amazing staff, they are truly the best!!! Now that Covid is relaxing guidelines, more activities are opening up for the residents and their families at MesaView. They have a calendar of daily activities available for the resident's enjoyment. They also plan special holiday family days, which are always lovely to participate in. I could go on forever about the many good things MesaView Senior Assisted Living has to offer. I feel blessed and happy my mother is safely in their care. I more than highly recommend MesaView Senior Assisted Living to anyone that wants their loved one in a place that feels like home.

I have sent many families to The Montera for years. Families that have so many worries and are just…read morescared to move their loved ones anywhere. Then, they set up a tour, visit the community and meet Rachel and Sarah. All their fears slowly melt away. The community speaks for itself, and the staff and care they provide is Top Tier. Give them a call and set up a tour, once you meet the team, it will all make sense. Best Move!

My mother lived at The Montera in Assisted Living from May 2024 until she was forced to leave in…read moreMay 2026. I want to acknowledge that many of the caregivers and staff were kind, compassionate, and truly cared about her. My concerns are with the administration and management and the newly hired director, Karinna. My mother has dementia, but she is high functioning. Not only was this my opinion, but numerous staff members commented on how independent she was compared to other residents. She has poor short-term memory and occasional confusion, but she was significantly more independent than every Memory Care resident and even most residents in Assisted Living. The Montera announced that care level pricing would be increasing but never informed me that my mother's care level had been changed from Level 1 to Level 2. I only discovered this after seeing a document I had to sign with an unexpected increase of approximately $600 per month. There was never a meaningful discussion with Karinna explaining why her care level had changed or what additional services she would be receiving. In reality, nothing about her care changed--only the cost--along with having to deal with this dismissive and patronizing new director. The justification given by Karinna was that staff administered her medications twice a day. However, this had been her medication schedule for the entire previous year and was already part of the care they had been providing. In an effort to reduce costs, I worked closely with her physician to consolidate her medications into one daily administration. Unfortunately, that change was not medically appropriate and did not work well for my mother. As soon as I began the process of returning her to the medication schedule that best supported her health, management showed no patience or willingness to allow time for the transition. Instead, I was told by Karinna that she would have to move to Memory Care or leave the community. Memory Care would have increased her monthly cost by another approximately $2,200. More importantly, I strongly believed--and still believe--that moving her to Memory Care would have been detrimental to her well-being. She was thriving in Assisted Living, remained socially engaged, and functioned at a much higher level than residents in Memory Care. Unfortunately, management seemed far more focused on administrative policies and money than on what was actually in my mother's best interest. Families deserve transparent communication, thoughtful collaboration, and individualized care decisions. Instead, I experienced poor communication, unexpected cost increases, and an ultimatum that left our family with no reasonable option other than to move her. If you are considering The Montera for a loved one, I encourage you to ask detailed questions about how care levels are determined, what specifically triggers changes, how those decisions are communicated, and whether those decisions truly reflect a resident's needs. The Montera I experienced in 2024 was not the same Montera my family experienced in 2026. Since the change in executive leadership (Karinna), the culture appears to have shifted away from individualized care and toward administrative policies and financial decisions. That change ultimately cost my mother her home. I would like to end on a positive note because there are truly exceptional people who work here. Jackie and Brianna at the front desk were always incredibly patient, welcoming, and kind to my mother. Melody always brought the fun, laughter, positivity, perseverance, and genuine compassion into my mom's life, and I will always be grateful for the difference she made. I also want to recognize Aileen, whose knowledge, guidance, and willingness to help us through difficult decisions meant so much to our family. These remarkable women are the reason my mother had any positive experiences and WHY they get a second star at The Montera. I sincerely hope the administration recognizes and values employees like them, because they are the heart of this community.

One of the things that sets Grossmont Garden Memory Care apart is the food. Executive Chef Justin…read moreputs so much care into every meal, and it shows -- fresh ingredients, great flavors, and menus that feel special. Combined with the compassionate staff and the wonderful activity program, it creates a warm, vibrant environment. The St. Patrick's Day celebration was a perfect example: themed dishes, cheerful decorations, and residents genuinely enjoying themselves.

My mother is in memory care in forth floor. Lynn Torino director is kind, efficient and always…read morewilling to help in any way and it makes it so much easier. The caregivers are kind and caring! Highly recommend.

Beware beware. Total scam on your security deposit. Say "goodbye" to every cent . From the day I…read moremoved in I had flooding in my unit, mold in my carpet, noise from meal prep in kitchen, and cockroaches always. Everything must go thru "corporate Office" --- mystery, Never-present staff!

After communicating with us before we arrived, Tina greeted us, as potential tenants, with roses…read moreand a welcoming sign! We immediately felt welcomed. She ushered us throughout the complex, answering our myriad questions and finding the answers when needed. She introduced us to the staff and treated us to a delicious lunch prepared by Chef Joseph and his culinary staff. The other tenants we met were friendly and very welcoming. The services offered here are extraordinary, including several sightseeing tours weekly. We were thoroughly impressed with Tina and the entire staff! Her friendly, welcoming demeanor and professionalism as well as her vast knowledge of Medicare just sealed the deal for us. We look forward to living here!

Highly recommend! Toni is a great source of information. She is knowledgeable and took the time…read moreto understand my families needs and the current situtation.

Toni from Preferred Home Care is fantastic. She was very responsive for the needs of my mother and…read moremyself. She was always willing to listen to our needs and recommend ideas to relieve the stress of caring for a very high maintenance woman. We went through multiple care agencies and independents and Toni was finally the answer to our needs. She was very professional and knowledgeable in some very difficult times and I think we were fortunate to have her in our lives at the right moment. Thank you Toni!

My mother is not getting the additional care that we were paying for, but we're still getting…read morecharged. Her room is filthy, her medications aren't delivered at the appropriate times, and it's an overall poorly managed facility. When you request to speak to the director or other management staff regarding care services, you have to make numerous attempts to get a response which sometimes takes weeks.

My friend, Ron, and I took a tour there a few weeks ago and really enjoyed the personnel,…read moreespecially Susanna. She explained everything and showed us different apartments that are available. The prices are very fair and the facilities are well appointed. Great outdoor patio from the dining room and the patio backs up to a lovely park. Susanna invited us to have lunch but we had just eaten lunch so she gave us a couple of vouchers. Last week Ron and I went back for lunch. Great food in the lovely dining room. The head chief, Crystal, sat with us for 1/2 an hour and explained that she had only been working there for 2 months. She is revising the menu offerings and incorporating more fresh food and she also listen to residents when they have suggestions. Wes, the Director, sat down and chatted with us too. I heartily recommend this facility.

Terrible people. They get deliveries crazy early. If you are a light sleeper in any way good luck…read more That dump chemicals down the storm drain. I have made this review multiple times and it keeps getting erased.

4 stars for the wonderful staff, great PT & OT team, the facility is nice & clean with several…read moregarden setting areas to sit and visit. Food definitely needs work. Odors are common in facilities but this place isn't that bad at times. Rooms are usually shared with TV, most have windows, no phones in the rooms which is understandable. Furniture needs updating

Last month I came to the realization that it was no longer safe to care for my husband at home due…read moreto his rapidly progressing Alzheimer's disease. I began researching Memory Care facilities but soon found the process to be overwhelming and daunting. The best decision I made was to reach out to Virginia Renker of ROSE. She spoke to me over the phone at length as to who my husband, Danny is. The person behind the insidious disease to best ascertain what facility would offer the best combination of care and comfort for his remaining time. She possesses a wealth of empathy, knowledge and compassion. We met at the Care Facility for a Tour and I instantly realized that it was the one. Assuming my contact with her was concluded I was awed to find her contacting me several times since for updates! She charges nothing to you for her services and I couldn't possible imagine going through this without her guidance and support. If you find yourself in the unfortunate position of having to place a loved one in a Care Facility I highly recommend you reach out to Virgina. She's a true gem and you will be glad that navigating placement was one thing you didn't have to tackle alone.

From the owner: ROSE is a personalized senior housing consultant business providing care and attention to seniors…read morelooking for assisted living or memory care communities in San Diego.