0/5 - if I could. TLDR: I booked this place 2 months in advance for a bachelorette party dinner on August 15, 2026. The staff was mean and dismissive. The treatment was awful. The food is mid. One server really did his best to recover our experience and we are thankful. Cannot recommend. Especially if you are a group of women be wary.
I booked this place on June 7, 2026 for an August 15th dinner. I am the maid of honor for a bachelorette party.
I landed in albuefiera on August 14th. I got a call from the restaurant. They said that for my reservation we could only sit at the terrace for 1.5 hours. We accommodated as we wanted the beautiful view for this special day. We confirmed via text as well.
Upon entering the restaurant was empty. They sat us indoors, far from the ocean terrace view we reserved. I let the host now. He looked at me and ignored me. I spoke again. He walked away.
I let our server know, he said that the reservation was last minute and this was the only table available - empty restaurant. I let him know I booked 2 months in advance. He said "no you didn't." I walk to his iPad and ask him if he would like to see my email receipt or texts. He says "no you didn't." Eventually he looks at the iPad and confirms I was truthful. He does not apologize or acknowledge me. He walks to our terrace table and begins arranging it.
We eventually sit and the tone is set. He stands with other staff staring, laughing, pointing. He was especially looking at one woman in our party. It made us all very uncomfortable on this special night. Two members of our party kindly ask him if there is an issue or if he can stop.
We get a new server, he is amazing. He was kind, tried to break the ice, and turn our experience around. We are very appreciative of this one man in this establishment.
Eventually the restaurant filled up. We did our best to enjoy the food and splurged, it was mediocre at best.
I'm a New Yorker (we can be tough) who has 14 years of hospitality expeiriencde and 6 years client facing corporate work.
I've never felt so unwelcomed in a restaurant. So pointed out. So clearly treated differently then other guests.
One member of our party was really hurt by the mean treatment by staff. She couldn't eat or enjoy, she cried, and left the bachelorette celebration. The night ruined.
I cannot recommend this place, especially considering all of the positive reviews. A once in a lifetime celebration was really stained by this experience.
I paid and tipped my server directly, happy to leave rather than move upstairs for cocktails and dessert.
3 of my group spoke to management. They called today, August 16,2026) to apologize.
The manager asked, "What can I do to fix this I feel really bad." I suggested a comp as we do not want to go back there. He said no.
The attempted apology feels really ingenious. Sorry means action, change.
Leaving this here, especially if you are women be wary.
This is the last I'll think of it and we move on. Take care. read more