The hotel is very clean and nice. Once we walked in the scent was super nice. The place is very…read morefloral with flower decorations everywhere. Check in took 10 minutes. They did take my luggage up to my room as well, when we first walked into the main entrance. They as well take your car to the garage and do offer charging however at a price. The rooms were clean and perfectly made. The pool offers free sunscreen, sun lotion, and towels. There is a pool service which has amazing food and a pool bar. Overall out stay was super fun and amazing!

Fabulous hotel in Brickell. Bar at 1435 is very chic and…read morehas great oysters and happy hour deals!

Aloft proved to be a great choice for our few-day Miami excursion. Being near a train and a few bus…read moreoptions made the location a perfect fit for our plans to navigate different neighborhoods. It felt very safe walking back later in the evening. Common areas are trendy, and every staff member we had the privilege of interacting with was pleasant and helpful. While simple, the room was clean and comfortable.

I enjoyed our stay! Our room was spacious and the bathroom was beautiful. It's close to restaurants…read moreand stores. It's a quick 20 minute drive or ride share to South Beach and very close to the cruise ports also if that's what you have planned for your trip. The tram is not far and it takes you right to the Miami Airport. They offer a great bar for happy hour, and a great breakfast nook area where you can purchase snacks and even breakfast items like a burrito, breakfast sandwich, and coffees. The food was okay, not the best, but convenient for sure. The service was excellent. Everybody was very friendly. They provided a space to put your luggage when you check out if you want to grab breakfast or lunch in the area before you depart home or to your next location! We enjoyed our stay, and would come back for our next visit.

I've stayed in hostels around the world. This place is hands-down, the worst run, sketchiest,…read moredirtiest one I have ever run across. Unbelievably, horridly run place. Why five stars? So this review would stand and be read. Bikini Hostel deserves one star, or less. In fact, shut it down. It was free for me because they tried to use my credit card to buy pizza and Bank of America refunded all my money due to fraud. The police might as well be on staff - the cops come at least twice a night. I was there 3 nights. Each morning they locked me out of my room, and once took all my stuff. The lockers didn't work either - that was part of the CC fraud case. And don't bother asking for your deposit back. It's so messed up I saw the receptionist take a drunk guys money, give him beer, then call the cops to haul him away for being drunk. He was yelling "PUSSIES!!!!" As the cops shoved him in the car. Unreal. For real, everything is so upside down I'm not sure the experience WAS real. That said, I met some great folks staying there just looking for a good time. I'm gonna stay in touch with a couple. A lifetime of stories in 3 days. Absolutely whacked place. I left yesterday and have already forgotten some shit. It's super cheap and overpriced.

I was there since October 2023. Not clean, not a place for families to visit, Restrooms are dirty…read more Better to have a restroom in your own hotel room rather than sharing in the hallways. Downhill management. Never go back to those places. If you see that hostel. Do not spend your night and waste your money there. That place is a waste. They charge for your luggage and locker. I don't care for that place. When you drive by, do not stop at that place. And find a better hotel somewhere or another place around there. Like I said. Stay away from that place.

Great area/location, some nice staff. Other than that, absolutely horrible. I was promised a…read morepartial refund for inconveniences regarding a moaning old man next to my room, & now they won't even respond. There was hair absolutely everywhere I found it everyday until my last day. There was hair on the bed, shower, sink, toilet, & probably all over me when I left. Companies also need to hold themselves accountable, if you tell a customer you're giving them a partial refund, you better give em 1. Also the security guard seemed to disappear with a girl from the lobby during the late hours of the night. I believe in minding your business, b/ that's extremely unprofessional, & more importantly unsafe. These qualities aren't what I look for in cleaning, security, company policy, etc. The only saving grace was a very nice woman working the lobby, who tried to cheer me up & recommended a few places to go. Along with the location, Calle Ocho is 1 of the best parts of the city. They never kicked the moaning man out, he had to leave on his own accord. Considering he got away with this, any1 can get away with sexual harassment, & this company won't even respond to me anymore. It's quite dystopian. I shouldn't feel like I'm being annoying, or the company doesn't care, when I have suffered major problems. It wouldn't be hard to get ran over outside the hotel either, just to keep in mind. BREAKDOWN OF BASIC NECESSITIES THAT WEREN'T MET: No fridge in room, fridge in lobby was out of order. No snacks or gift items. Water pressure & heating system is extremely touchy & bad. Bad & unclear communication. Lack of care from seemingly everyone. You can hear EVERYTHING (ahem). Bad smell. Hard to sleep, light leaks into the room, the bed is uncomfortable. There is hair absolutely everywhere no exaggeration. Literally no room service. Unsafe security. Unreliable customer support. "You're on your own" attitude even down to servicing yourself in room service. Picture of old men's hands playing dominoes above the bed, (we all know what this implies), how about some fucking nature instead, huh? Horrible (inexistent) cleaning services. I would've done far better as a cleaning person. Dirty & gross, I left it with less hair, grime, & smell than when I got there. Stressful, isolating, & uncomfortable. THEY NEED TO DO THEIR JOBS. No chill @ all, it's not a chill hotel. DON'T STAY HERE, IT'S NOT WORTH IT. YOU WANT TO HAVE FUN IN MIAMI & NOT SUFFER. ESPECIALLY IF YOU HAVE KIDS, ARE OLDER IN AGE, WANT A MORE "MIAMI" LOCATION, ARE DISTURBED BY HAIR/GERMS, CREEPY SECURITY GUARDS, TENANTS. TAKE OFF THE ROSE COLORED GLASSES. THIS COMPANY DOESN'T GAF BESIDES THE FEW NICE RECEPTIONISTS, & THAT'S THEIR JOB. THIS HOTEL IS NOT NICE. I'D RATHER STAY IN AN AIRBNB, OR EVEN A DECENT MOTEL. TO SPEND A LITTLE EXTRA IS WORTH IT, IF YOU'RE VACATIONING TO MIAMI, @ LEAST MAKE SURE WHEREVER YOU'RE STAYING IS NICE. THOSE LEAVING 5 STAR REVIEWS ARE EXTREMELY IGNORANT, THEY LOVE THE ROSE TINTED GLASSES. REALISTICALLY, IT'S 2 STARS, @ MOST, 3 STARS.

This hotel is a little gem I'm little Havana!Elianna in the front desk was extremely helpful,…read moreprofessional and kind and the whole facility smells amazing And extremely clean rooms. Towels and bedding available 24/7 everything is very secure you cannot just walk in everything does require a code which helped me feel safe, and the outside area is very relaxing and Area is friendly, walking distance to alot of stores and restaurants. so far one of my favorite hotels !

Came here for luggage storage. It's very convenience and the customer service was very nice. Scan…read morethe QR code and book online then show them the QR code, they process and gave me the tickets.

Absolutely third world conditions, from the lobby to the rooms. I checked in, immediately came back…read moredown and politely asked for a refund that I chose not to stay. Was denied and charged for a room that I barely set foot in. I can't express enough!.... Look for lodging elsewhere.

I stayed here for 3 nights, for my back to back pre cruise stay, here is my review:…read more Good: Location, Location, Location. It's in downtown Miami, with lotsa restaurants nearby. There is a Whole Foods half a block away, and majority of the restaurants, including a CVS drug store are in that area, within 2/3 block away from the hotel. Bank atm are across the draw bridge. We didn't use the monorail for we are busy exploring the city by foot, lol. Not so good: The hotel restaurant, Riverview bar and grill - Although lovely, the menu was limiting, the same menu for both lunch and dinner. The wagyu burger was expensive for what you get and bland in taste at best. It's like it's been out there for awhile and just waiting to be order, it's also dry. Cruise line hamburger were much better in taste. The rest of my order including the drinks were delicious ! Solution: Need to expand their menu items. For a " regency" hotel, I was surprised it was very limiting. Expand the dinner menu, I saw a couple of people having dinner at the restaurant, probably fellow cruisers like us. The African American lady host was friendly, hospitable and kind. Reception/ Customer Service - My reservation requires a pre-payment at time of booking, one night stay charged, approximately $200.00, it's already been charged and cleared by my Ccard company some hyatt hotel only do Ccard authorization anywhere between $1.00 - $50.00 when reservation requires a pre-payment. But why in the world, this young Latino man charged me the entire 3 night stay at check in for $927.00 ? My Ccard decline the authorization, I asked to try again was but declined again. Didn't say anything nor didn't apologize either. Imagined my shocked and embarrassment !!! I told him to hold on, scramble my finances for about 5 mins and told him to try again, it went thru this time, but again no apology no word, just handed me my keys and that was it. Maybe the hotel manager need to address the issue re: paid - pre-payment authorization vs credits card authorization at check in. That " too young to know, too young to care mentality" never fails. Noise: For the most part, the hotel is quiet, it just those stupid, ignorant, cacky race car drivers who thinks they own the road, by blasting their (borrowed) sports car engine all day and night ! Not the hotel fault! They were having a renovation/ repair in the lobby while we were there . This hotel is hopping with flight attendants stays and hotel sponsored events. I will stay again for the convenience!

Good: location Bad: you can hear EVERYTHING…read more Ultimately, I chose this hotel due to location. It is in the heart of downtown and you can walk to the pier, restaurants, and the river. However, the walls are paper thin! There's signs all over the floors saying quiet hours at 9pm to 7am. But you can still hear your neighbors laughing and having full on conversations. I don't even think they're loud! Also the hotel is located right outside the river bridge. Every few minutes you can hear the bells and whistles outside the window on top of the typical Miami honking. I just expected more from this hotel being a Hyatt Regency. Oh well.

The staff was not only friendly and accomodating, they took my concerns about a middle of the night…read morecommotion in the women's room very seriously. The safety and comfort of their guests is of paramount importance and I will be returning in the event I choose to visit Miami again. I love the outdoor vestibule configuration. Close to Publix, Target, Ross (Or maybe it was Marshall's) if you need a last minute outfit and short bike ride or 1/2 hour walk to the beach. They also provide towels not only for showering/bathing but beach towels for the beach. Yay! Miami has Citi Bike so getting around town is fun and easy.

It's a good place if you are on a budget and just want a place to crash and sleep super early and u…read moredont plan on making friends outside the hostel. i'll take my son here if we are in Miami (because of their strict rules concerning non-guests), but not sure if i'd come back for ultra weekend. The location is a few blocks away from alot of the fun parts of south beach, but you can still walk for 5-10 minutes to Lincoln Mall and South Beach. This is another plus for people who want just a place to get a good night's sleep and don't care to party. Noise is not allowed after midnight. The clerks are nice but they are very strict. i couldn't even bring a female friend into the room at night. She was allowed to stay sitting down outside after i introduced her to the clerk. But my guy friends had to wait outside the gate even in night hours. This is good for weeding out people who dont belong here but it's a major sucky thing if you want to invite friends to hang with you for a bit. My phone was stolen at the festival and the staff were sweet enough to let me use the office phone to make important calls. The other guests at the hostel were a bit odd. Not as friendly as the ones at the other hostel i stayed at but my roommates were angels. I stayed in a room for 12 people, but only 5 or 6 roommates were there. There were two bathrooms connected to our room. The breakfast of bagels was not very good; but on my third day, they made delicious burgers in the evening. There are three computers provided free of charge if you need to use the internet. I get cold very easily and the blanket they provided was not warm enough, so make sure to bring an extra blanket if you get cold easily. By the way, some clerks speak Turkish, so I got to practice a bit. :)

Oh My God! A Company I was traveling with booked me this hotel and I never bothered to look into…read morethe overall hotel and its reviews - assumed its in downtown Miami that it would be good. I felt I landed in 1950's! I have not seen the materials in this hotel since god knows how long. The TV seems century old but lol it was working. The bed you can feel the springs hurting your back. It was than I decided to call the company and tell them what were they thinking, they mixed my booking with an entry level employee. I was than booked a room into next door property called Hyatt Regency.

River Park Hotel & Suites Very overpriced for what you got…read more We've stayed in much nicer lower priced hotels. First, the young man working the front desk on 11/28 pm was plain rude! No name tag so couldn't get his name. Not friendly at all, acted put off. He walked off w/ my husband's credit card and passport. Maybe to copy for work file but it should be done where customer can watch his own credit card at all times. Ask him a question and he sharply points to this book or that picture - NOT the warm welcome you want clients and customers to have! Room is basic, 1-2 star max. Peeling wallpaper in bathroom, cracked dresser, worn carpet, overpriced, no secure lock for nighttime. Breakfast ok. Only staying one night before cruise but wouldn't recommend or stay here again.

I travel very often and I am rarely ever led to review a hotel but this is different…read more First of all the door is under a construction awning so you can't even see it. The smell in the lobby is horrible and gives you a preview of what's to come. The room had a moldy/mildew odor to it that led me into coughing fits. The beds were two different sizes and the shower was disgusting! I thought about it for a little bit and checked out and booked a nicer hotel down the street for $20 more. Yes it was only for one night but I couldn't even make it that long ! They didn't even have any wash clothes ! None at all! It was a nightmare.

I prefer to sleep with a homeless than staying other night in this hotel... Awful experience. The…read morebest part is the "intercontinental" breakfast. Just a sandwich slice. The floor was fallen apart and the bathroom... please don't stay here! This hotel should be destroyed.

Excellent hotel for families. One star off bc of the pool area. Very windy and limited sun. Kind…read moreof a bust. You basically only can layout early in the morning before buildings block you. Good location. Nice staff. Good breakfast and other amenities. Good room and the club was a plus.

3.5/5 Stars (One for every thin millimeter of drywall) The…read moreIntercontinental Miami is a bit like a high-end relationship: it looks gorgeous, the bed is fantastic, but the communication issues are real. Here is the breakdown of our "staycation/shared-room-with-strangers" experience. The "Parenting by Proxy" Experience Let's address the elephant in the room--or rather, the screaming children in the room next door. It wasn't just that they were loud; it was like we were accidentally cast as the supporting characters in their personal Broadway debut of Lord of the Flies. * The Walls: I'm convinced the walls are made of high-quality tissue paper. I didn't just hear the kids; I feel like I helped raise them. * The Rescue: Huge shoutout to the front desk. They sent someone up to "negotiate a ceasefire" (aka tell them to pipe down), and it actually worked. Service: 1, Tiny Terrors: 0. The Perks (The "Hit" Part) * The View: We had an ocean view that was so stunning I almost forgot I knew the life story of the toddlers next door. * The Bed: Pure heaven. If I could have stayed in that bed forever, I would have. It was like sleeping on a cloud that doesn't judge you for your life choices. * Location: If you're heading to the port, this is the spot. Plus, Whole Foods is a short walk away, which is perfect for grabbing a $14 asparagus water or the three bottles of sunscreen you inevitably forgot. The Great Mysteries of the Intercontinental "Why is there a water station on the first floor?" Seriously, I'm asking for a friend. Is it a social experiment? Do they think we only get thirsty when we're near the lobby? Nothing says "luxury" like hiking down thirty flights of stairs to get a cup of H2O like a thirsty traveler in the Sahara. The Verdict It's a great hotel if you want a beautiful view and a comfortable sleep--provided you bring industrial-grade earplugs or pray that your neighbors don't have children with the lung capacity of opera singers. Would I stay again? Yes. But I'm bringing a soundproof tent to set up on top of that glorious bed