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    Casa Ysabel Apartments

    2.5 (2 reviews)

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    8 years ago

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    Hidden Oaks Village

    Hidden Oaks Village

    (12 reviews)

    Loved living in this community. We were here from June 2016-Dec 2020. We decided to head back home…read moreto the Bay Area, otherwise we would probably still be living at this complex. If you have a friendly pet, this is the place to live! They have (I think) about an acre of forest that is fenced off. You can walk or let your pup loose and they'll most likely meet other doggos and have an impromptu play date. Rhodee (our dog) had so many pup and feline friends here. Neighbors are super kind and friendly, we were sad to say goodbye to so many people that live here. Nicole D. is the complex dog walker so if you need someone to walk your pup or stop by to feed the kitty, she's your go to. Ben the facilities manager is awesome, whenever we had a problem in the apartment he was always quick to help. Just send in your request online. Allison the property manager was always kind and accommodating. Follow the rules (which is a simple request), let her know about things ahead of time (which is just being considerate) and you'll always receive great customer service from her. During our time here we lived in an upstairs one bedroom and then a three bedroom townhouse. The apartments are nice and the appliances were up to date in both of our places. The townhouse comes with a garage and a patio or small to medium sized backyard, depending on which unit you get. We loved living here and would definitely recommend this complex to anyone looking for a quiet and safe place to live in Atascadero.

    Quiet, serene living is what you get with Hidden Oaks. Repairs are done quickly and efficiently…read morewith the portal app. The maintenance man Ben is great and lives in the complex. Allison,the property manager is great at communicating important information for the tenants, and a pleasure to work with. It has a lovely park within the property that is well maintained and great for your furry friends. If you are looking for a clean, safe environment for you and your pets, this is the place!

    Bordeaux House Apartments

    Bordeaux House Apartments

    (24 reviews)

    I almost passed on these apartments after reading some of the negative reviews, but I'm glad I…read moredidn't. What I've experienced here is very different from what many of those negative reviews describe. The community is clean, quiet, and well maintained. The area is peaceful, with plenty of walking paths, and it's dog-friendly, which was important to me. Parking has not been an issue at all. There are plenty of spaces available, even if you have guests or more than one car. The apartment itself is beautiful. I love the layout, the patio is a great size, and everything feels comfortable and well designed. The leasing team, including their manager, have been friendly, helpful, and easy to work with. They took the time to explain things clearly and were patient throughout the process. From what I've seen, a lot of the negative reviews seem misleading or tied to individual issues like not paying their rent.... rather than the actual living conditions. Those reviews don't reflect the day-to-day experience here. If I had relied on them, I would have missed out on seeing the property at all. I'm glad I formed my own opinion instead of taking the reviews at face value.

    This experience has been incredibly unprofessional and deeply frustrating, especially considering…read morethat we never even moved into the property. We applied over a week ago and made consistent, good-faith efforts to stay in communication to ensure that all information was received correctly. The application process itself is somewhat flawed, as certain fields can be cut off upon submission, which we proactively tried to clarify. Initially, we worked with Judith, who was kind, understanding, and aware that we were under a time constraint. At that point, our application was nearly complete and progressing well; the only remaining item was my boyfriend's rental verification. Unfortunately, when Judith was unavailable, we were redirected to Theresa, the property manager, and the situation deteriorated significantly. Theresa spoke to my boyfriend in a hostile and accusatory manner, questioned why he was moving, and accused him of falsifying information on the application. She issued an abrupt ultimatum, stating that if his current landlord did not respond the same day, our applications would be denied. She further claimed that she had not received any verification documents and accused us of lying and wasting her time. At one point, she stated that the application indicated my boyfriend still lived in Bakersfield, which is categorically untrue. His landlord was hospitalized and without her phone at the time--an explanation Theresa dismissed outright, accusing him of fabricating stories. I called to seek clarification, genuinely believing there must have been some misunderstanding, as every staff member we had interacted with prior to Theresa had been courteous and helpful. Upon answering, Theresa opened the conversation with, "What do you need?" in a dismissive and hostile tone. When I calmly asked why we were suddenly being told documents were missing and that we were now at risk of denial, she again accused us of lying. I then asked--sincerely--why she was being so rude to us, as we had done everything requested and had not been treated this way before. This escalated the situation further. Theresa raised her voice and abruptly stated that our applications were denied because we were "too persistent," accused us of yelling and calling her names (which did not occur), claimed we had bad credit, and then hung up the phone. These statements are false. We have solid credit, earn well over three times the required rent, received positive references from both employers and previous rental companies, and even had a co-signer prepared if needed. There was no reasonable or factual basis for this denial. Given the aggressive behavior, false accusations, and sudden denial following repeated claims that we were lying, I feel we were treated unfairly and unprofessionally. I intend to file a complaint with the Fair Housing Act, as this interaction raises serious concerns about discrimination and misconduct. I sincerely hope this property considers replacing its management with someone capable of communicating professionally and respectfully, even under pressure.

    Oak's Apartments

    Oak's Apartments

    (8 reviews)

    Once again things here have gone from absolute ass to worse. Since ERA took over management, our…read morerents have increased, as well as the Tenants being forced to pay renters insurance, and now we are being charged for water and trash. Not to mention the additional fee you are charged if you want to pay your rent online. This place will nickel and dime you at evert turn. Avoid this place at all costs! Also, this place had ALOT more reviews, yet some how they've all magically disappeared. I know this is like my 3rd or 4th time posting a review on YELP about this place.

    To Patrick C's point, yes, tenants can get unreasonable upset over things that are out of the…read morecontrol of the property manager, but sometimes the property management is indeed negligent. Unfortunately, my time at this property, although began to get better towards the end, fell into the latter category. Examples: The water shutoff valve to the group of units I lived in was in my back patio/yard. Instead of knocking on our door to gain entrance to the yard, management would just take our fence down and not always put it back up when done. On multiple occasions maintenance would leave cigarette butts in our yard, despite being asked repeatedly not to. On 3 occasions we were left up to a week at a time with standing water in our sink due to poor plumbing, instead of calling a plumber immediately. On 1 occasion I had to call the emergency line due to our carbon monoxide alarm going off. It took 3 days for anyone to get back to us about this. When they did it was discovered our old stove was the culprit and was replaced. 3 days to respond to a carbon monoxide alarm! On 1 occasion the unit upstairs flooded and caused extensive leakage to our unit. Somebody from maintenance came over right away (which was appreciated) to survey the damage, but then pulled a large bowie knife and went upstairs to talk to those tenants while brandishing that bad boy! Look, it wasn't all bad. And I know (i've been an on-site apartment manager before) it's hard work and under appreciated. But, for the 2+ years I lived at this complex, we've had to deal with more head aches and issues then I think is reasonable. Things have improved there it is true, but for the cost of rent, this complex, as of right now, is not worth it. Renter beware.

    Casa Ysabel Apartments - apartments - Updated July 2026

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