Prompt, efficient, friendly, competent service, all at a good price. Thanks, you "monkeys"!read more

A few weeks ago, a big truck hauling rocks and gravel that did not have its load tied down, broke…read moremy windshield. After doing some research and reading a lot of reviews, I decided to have my windshield replaced by Glass Monkey, which is conveniently located near the Boise Costco. Never having had as much as a rock chip repair, I had all kinds of questions about the process. Nicole went above and beyond in answering them, as well as scheduling my service. Originally, I wanted OEM glass, but due to a cyber attack on June 19, the ability to order parts via dealerships with an ETA came to a standstill. Because the crack was significant and in my line of vision, I was not comfortable with the idea of waiting up to 6 months or longer to have my windshield replaced. So, I went with OEE. Nicole assured me that my new windshield would be every bit as good as the original. I took her at her word, but I was nervous because I had read online reviews about people getting windshield replacements at other businesses which were not up to par with the original. I also know visual distortions can put you at risk for accidents while driving. I'm Type A when it comes to my vision. That includes my ability to see clearly through my windshield. I drive around with a roll of paper towels and a full can of Sprayway Glass Cleaner in my trunk. If anyone can tell the difference between an OEM and an OEE windshield, it will be me. You can bet I researched Fuyao, the manufacturer of the OEE glass! There are 5 top windshield brands in the world. Fuyao is one of them. Fuyao is the world's largest automotive glass supplier, with its products recognized and purchased by the world's top automobile manufacturers and major OEMs, such as Bentley, Mercedes-Benz, BMW, Audi, GM, Toyota, Volkswagen, Ford, and Chrysler. Knowing that made me feel good about my decision to go with OEE. The installation process couldn't have been easier. Glass Monkey has FREE mobile service, but I chose to drive to the shop because of its proximity to Costco. My windshield was replaced by Kevin, who has years of experience. Kevin did a great job! I was in and out quickly. Over the course of the past three weeks, I have done a combination of city and highway. Nicole was right!!! I can tell no difference between my OEM windshield and my new OEE windshield. I couldn't be happier with the service I received at Glass Monkey. Whether you're looking for rock chip repair or need a windshield replacement, put Glass Monkey at the top of your list! I guarantee you will one happy little monkey! Highly Recommended!!!

Excellent service, at reasonable prices, from a very friendly staff…read more My one hour estimated windshield replacement took only half an hour. I couldn't be happier about my experience with Integrity. They live up to their name!

We managed to chip both our cars' windshields in the past few days. Each chip was pretty nasty, so…read moreI wasn't sure if they would be repairable. If they were fixable, time is of the essence--late October temperature swings will presumably cause more damage to the glass. Brent was able to assess and seal both cars' chips, as well as cleaning up a previous repair from another company. He saved a special windshield that costs an eye-watering $1,600 just for the glass, not to mention the complexity involved in replacing it with all the sensor suites mounted behind it! I appreciate being able to walk in, have the repairs done, and leave within minutes. I'm sure Brent had more important work to accomplish this morning (all the repair crews were off doing appointments), but you definitely feel valued as a customer when the owner is willing to stop what he's doing and spend the time to get you back on your way.

We needed our car windshield replaced after one too many commercial vehicles kicked up rocks as we…read moredrove back and forth to Bend for the last year to see and then care for an ill loved one. Our comprehensive auto insurance has a $50 deductible that covers windshield replacement and our excellent insurance agent recommended Cascade Auto Glass for that work. From calling Cascade to make the appointment to the guys arriving at our home right on schedule to replace the windshield to their spiffy clean up all was easy for us. Excellent work and customer care. Just as we would expect given they were referred by our excellent insurance agent and my finding in life's travels is excellent businesses know other excellent businesses. And as aside, if you are looking for great coverage of all kinds - home, auto, umbrella - and top notch agent let me know and I'll provide her name and contact info. My husband and I have been dealing with insurance agents for over 40 years in different parts of the country as we have moved about and she is the most professional of all.

Excellent, speedy, quality service! Cascade was recommended by my State Farm agent. I got lucky…read morewhen I called and they had an opening in 30 minutes. They finished fixing my front window chip in like 15 minutes. Bonus was a nice waiting room. Thanks, Cascade.

This is an update to my last review to just mention how amazing the wiper blades are. Seriously I…read morenever thought I would get excited about new wiper blades until I realized these things just glide across the glass without a skidgy or a skip or anything! I just didn't know what I was missing!

Requested a quote for the full replacement of the windshield on my vehicle and price seemed…read moreacceptable, when I went to schedule there was an added $40 fee for "disposal" of the windshield. When asked if it could be removed (I was willing to dispose of it) customer service on the website refused, acting as if it was some sort of environmental threat to leave the windshield in my possession, its just glass. If the fee is mandatory it needs to be included in the quote for service.

Very competent young couple. Price was lower than most and final product was excellent. I…read morerecommend this business highly.

Quick response time, excellent price, and fast service. They replaced my windshield the very next…read moreday and even offered convenient mobile service. Communication was great throughout the whole process. Easy online payment. Highly recommend!

We had a rock crack our front windshield on a recent drive. We called Safelite and they could not…read morehave been more pleasant in responding and coordinating someone to come to our home the next day. Joseph showed up on time and was very professional and efficient. We are very happy with the results and do not hesitate in recommending this company when searching for a glass repair service.

Be extremely careful what they quote over the phone vs what they end up charging you....oh there's…read morea 40 buck "recycling" fee...more big corporate B.S. thievery...

Initially got an online quote for a full windshield replacement Thursday @ 3:41pm, called for…read morescheduling and was told I If i could get there by 4 pm they could get started today, got there at 4 pm and was driving away with a fresh windshield by 4:50pm, pretty impressive. Price was lower than 2 competitors I called.

Quoted me more than half the price of other glass shops, friendly, efficient. 10/10 recommend this…read moreplace

I have a brand new truck with only 3k miles on it. I had taken it camping a couple weeks ago and…read morewanted it dusted and vaccinated on the inside. I live in Nampa so I usually have it washed there. But I wanted it dried and what not so I came to Boise to have it done at Ultra Touch. I got my truck and it's still dirty, not dusted, dirty windows and water spots on my mirrors. Definitely not worth the money or the drive I made. I used to go here years ago and they did so good. Not now! Very disappointed and I won't be back.

The main owner, bounced pay checks, and bankruptcy and closed permanently, summer 2025. The…read moreworkers, ran the car wash, gas station, detail shop, inside store part, all were awesome, did excellent work, phenomenal customer service. Sad, they've all had to seek jobs elsewhere, because of the dumb owner, was greedy, spend spends spends, and owed a lot to a lot, because he doesn't pay his bills, or employees right either. The ultra touch has been like a historic car wash, the former owner, had sold it. The newest owner ruined it, the employees would do everything they could to get it up and running great again, and it seemed like the newer owner was on purposely sobitashing it. Maybe because the Jacksons, or the Walmart ,next to it didn't like the competition, so they had someone pretend to buy it, to ruin it, now a great carwash, gas station, detailed shop, store inside is abandoned after owner, ruined it, failed to pay bills on it, bankrupt and ran to hide. Hopefully some much better owners can go buy it, and save it again. It's too great of a historic carwash to be abandoned like this. Both of my sons had worked there from the former owner since highschool and again when the newer owner took over it, reopened it. It was going excellent for a couple years then because of this newer owner got greedy failed to pay bills, the employees had a difficult time getting their paychecks cashed, because checks bounced. The main gal hired to be the supervisor, even had a difficult time getting the main newer owner pay the bills, she and all the employees did everything they could to keep the carwash wash going but still the greedy newer owner spent money, not pay bills, and now the wonderful historic carwash again abandoned closed, left empty again. Think the Jackson's, Chevron, AM whatever are the same, and again seems to be them who some how helped it become closed. Can't be at the competition but it ruin it.

Professionalism from start to finish with a banging job to boot!! Beautiful work in no time and the…read morescheduling was flawless. We highly recommend Starlit Tint as a LOCAL and skilled service provider for tinting!

Starlit did a great job tinting my Honda Pilot. John walked me through the different types of tint…read moreand explained the benefit of ceramic. I ended up doing my entire car in ceramic tint and LOVE IT! Not the cheapest tint place in the Treasure Valley but somethings are worth spending the extra money on. The tint was great quality and John was personable and did a great job, my car looks awesome and the ceramic really does keep the car cooler!