John responded quickly, gave me options, and provided timely and friendly service. Good…read morecommunication. Thank you!

John ticked off all that's necessary for a 5-star review: -…read moreTimeliness - Professionalism - Reasonable prices - Efficient (change of spring took very little time and he made a couple unrelated adjustments to my opener mechanism) Plus he's a very personable guy. Highly recommended.

I had consulted Yelps AI about having some service work done on my garage door last week. Last…read moreFriday 8/8 cascade called to arrange an appointment for noon -2 today 8-13. Me being a responsible individual emailed this morning to make sure my apportionment for noon today 8/13 was still on, I had not heard any correspondence so I figured Id cross their T's and dot their I's, just in case. I did receive a prompt return email saying actually the appointment was between 2-4, not 12-2 as originally offer over the phone. Nonetheless, I'll take that, I'm here, tho since the initial offered appt was now being moved back 2 hours I emailed back stating if u can come earlier please do. Well @ 415 I decided to call, to be told that technician she thought had already been there?! So she called him, he said he called me and I canceled the service, now she was realizing she had put down 2 almost identical phone numbers down,(mind you I've had 3 separate phone calls 2 of which they called me) where we made correspondence with my #. Their best offer was rather only offer was they might be able to maybe make it out next week? Not first thing tomorrow, not right now, possibly, maybe next week, it's Wednesday of this week, not Friday! Thank you very little, but no thank you, pretty lame.

Of course our garage door broke Saturday morning of Memorial Day weekend! Decided it was worth…read morecalling an expert and due to the reviews about cascade I called. They are closed on the weekend but leave an emergency number/ no this wasn't an emergency but we live south of sunriver and didn't want to wait if they didn't cover the area. I texted the number and someone responded within 5 minutes!!! He wanted pics a description and said he would be there Thursday! They came 3 hours early which was amazing as we were trying to get out of town and had asked the gal that scheduled us if anything was available earlier we would love that. Super professional two guys, had it done within 45 minutes and really friendly! Highly recommend this business for their responsiveness, professionalism and after hours handling of our issue!!!! Thank you so much!

SUPER THUMBS UP!!! I was in a jam, and I needed a garage door opener replaced right away. I…read morecontacted Mark (Co-Owner) in the morning, and he made a special effort to move his other clients around so he could squeeze me in that day. Lee (the other Co-Owner) showed up right on time, and had the whole job done in less than 1.5 hours. These guys have great customer service, and with 20+ years in the business... they really know what they are doing. Highly Recommend for your next garage related service.

Bigfoot Garage Door was great to work with. Mark got right back to me and Lee came out the same…read moremorning for an emergency! What customer service and great experience! Of course, our door started working before they got there...but they checked it, re-calibrated and did maintenance on it. Won't use anyone else!

Sorry for the bad review but I called you guys a couple weeks ago to come look at my garage door…read moreopener to fix or replace it and never got a call back. Your contact sticker is on my wall in my garage.... I bought a new garage door opener myself off Amazon and installed it in the meantime. Too bad....

UPDATE - Brokentop Garage Doors in Bend came out to my house. Mike (the service technician)…read morereplaced the rubber strip with one of higher quality and better design than the one that originally came with the door. The cost? $150 for everything - the visit, the parts, the labor. Compare that to the $500+ that Central Oregon Garage Door wanted to charge me!

Very nice, very easy to communicate with, got the job done fast, trustworthy - I would definitely…read morereccomend to anyone!

Brad quickly analyzed what adjustment was needed and then made that adjustment…read more I would highly recommend Brokentop garage doors.

I am thrilled from start to finish with Garage Harmony. We purchased a new home in April and our…read moregarage door stopped working. I submitted a home owners warranty repair order and Garage Harmony was assigned. From the moment that Tara called me to confirm the appointment to Kyler coming out today AND fixing the unit, I could not be happier. I am so impressed by Kyler's attention to detail and making sure every issue was solved. Thank you so much!

Contacted them to diagnose and repair our garage door that would not open. They were able to…read moreschedule the inspection same week as my call. The arrived on time, diagnosed a broken spring. The quote was very respectable, and the work was done quickly and professionally.

Called and they were out to the house less than a week later. The guy made the repair really…read morequickly. The guy was upfront, telling me the repair was just a band aid and to expect to replace the entire door in the next few years; I appreciate the honesty. The price was really reasonable, and the guy serviced the doors/springs/etc while he was here too.

I just got off the phone with Rob. He was very pleasant and the work was done quickly. My situation…read moreis such that he could have easily taken advantage of me (and he probably knew that), but it was just the opposite. Of course my one little experience doesn't *prove* this is a good company, but it was a great experience nonetheless.

Wonderful, fast and friendly service service! They came out to fix our doors opening at night on…read moretheir own and also installed a keypad outside of the garage. Really glad we called them, happy with the service and result!

The most friendly and efficient garage door company in town! Honest, professional and fast.read more

This company answered the phone as soon as I called so that's a big plus for me, here in Bend…read more Friendly, but couldn't get out soon enough for my needs.

Great service!! I needed an automatic garage door opener installed, called in the morning and had…read moreit installed before 2:00. Mike was fast, reasonably priced, and explained how everything worked. He even preset the clicker and changed the lightbulb. I don't what else I could have asked for.

Keith was quick to respond after calling for help so he can assist my GF from across the state. He…read morewas there within 10 minutes! He not only helped her fix the stuck key lock, but tried other ways to prevent future problems. 10/5 stars Keith!

I highly recommend nights Locksmith. We have a rental property that needed lots of different…read morecombination locks and locks for our drawers. Communication was great. The quality of the work was amazing and the professionalism was A++. I would not go anywhere else and highly recommend!!!