I suffer from a kind of rare condition called 'Heel Fat Pad Atrophy'. conservative treatment over…read morea six month time die NOT relieve my heel pain. It was bad enough I had to cut back on dog walks (out Doodle was not happy with this). Reviewing the medical literature I found out there was a minimally invasive procedure for the treatment of my condition. After multiple phone calls to clinics offering dermal fillers (mostly for cosmetic procedures) I found the practice of Dr. Anna Sylwestrowicz, MD . The office was very accommodating with my unique inquiry and agreed to meet with me just to discuss my diagnosis and treatment plan. One of the most vital requirements for a good medical outcome is a solid 'Doctor-Patient' relationship that starts with an open and frank discussion. I found my conversation with Dr. Anna (as she prefers to be addressed) to be all a patient could ask for. We jointly came up with a plan, discussed the various dermal fillers on the market, her experience with their use, possible outcomes and hoped for outcomes. I agreed to the procedure. Three weeks before the start of my hike, Dr. Anna injected my left heel pad with dermal filler. The procedure itself was tolerable and I walk out of the office with an order to 'take it easy' with my walking. For the first 5-6 days I was sore at the injection site but that was too be expected. After a week, I restarted my daily dog walks (much to the pleasure of our Doodle) and gradually increased my mileage. On April 23rd, 2026 I found my self hiking south on the Appalachian Trail from the small village of Damascus, Virginia. I was planned on keeping my daily mileage under 20km while carrying 15kg of pack. At that point, my heel was pain free. I hiked for a month pain free. I ended this section of the Trail in the very tourist town of Gatlinburg, Tennessee. This was a distance of 400km-pain free! Considering the pain, I was in prior to the injection of dermal filler this was a remarkable medical outcome. I am very, very pleased. As for the future, there are 333km left for me to complete. I will be back to the Trail in September for finish that section. Thank you to Dr. Anna and her staff in joining me on this journey!

I am extremely happy with Dr.Anna and staff. Very professional environment.Stayed within my…read morebudget,let me know what approximate cost before we got started.She was also understanding when I told her I do not like needles. So procedure was done lying down,and her assistant calmed me. Love the complimentary follow up. As well she worked with me having to unexpectedly leave town sooner than I thought. I feel like she was going above and beyond. Will definitely be my Victoria clinic.

Dermal spa in Nanaimo literally scarred me with there laser therapy! I am shocked at the after…read moreeffects and the damage that was done

Dr. Hollis was fantastic-- professional, not overzealous, and clearly knowledgeable…read more Has he retired? I have only been able to see Lianne over the past 3 years, and is terrible! She has absolutely no understood of a natural look and always hit me with a hard sell to get more procedures and spend $100s more than I wanted or needed. She screwed up one procedure and tried to get me to sign on for another, which would have cost $700.00! No thank you! Go somewhere else, there's plenty of competition in town.

I am so pleased to give Emerald Day Spa an excellent rating. I have been a client there for the…read morepast 6 years and I cannot speak highly enough of the service provided. My aesthetician, Paulo, is charming company who is a perfectionist when it comes to skin care. The atmosphere is relaxing, friendly, and casual; the location at Cedar Hill and Hillside is conveniently located ....not downtown, but 5 minutes from my North Jubilee home. I would not consider going anywhere else! Keep up the excellent service; Emerald Day Spa is A real gem!

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

I Have not visited for awhile but found a lot of good skin care and makeup there in the pastread more

Every time I have been in a Sephora store the prices were a lot more than other stores. The…read moreselection was also limited

I had a hydra facial done 10 days ago and my skin is glowing! The results were instant and my skin…read moreonly got better with time! The knowledge that they have regarding skin care is phenomenal! They recommend their Eminence skin care line and set me up with a daily routine. My skin feels so good!! This is not my first experience with skin care treatments and products and it has far exceeded my expectations! I look forward to watching the owner Liz's Facial Friday's on Facebook at 6pm It has taught me allot about hyperpigmentation, hormonal imbalances, dry and dull skin. I highly recommend Heaven Spa on the rock for all your skin care needs and I can't wait to come back for my derma roller facial and laser treatments!!

This is my favourite spa for all things pampering. Reasonable prices, always welcoming and very…read morecovid safe.

Beautiful facility. Welcoming and comfortable. Friendly staff. I had a wonderful pedicure. Jody…read moreremoved several spots from my face with a laser treatment. Very satisfied!

I love this place and highly recommend it!! It's so clean and beautiful inside, with a really…read morerelaxing ambiance. The staff is all so lovely and kind, I've been twice now for a nail appt with Alejandra and it's been nothing but pleasant and amazing each time. She gives one of the best manicures I've ever had, her attention to detail is incredible and so seamless and she's gentle and kind. Never going back to a nail salon now that I've found an amazing private nail tech at such a great location! And excited to try other services here. :)

I had my first head spa treatment today and as a frequent flyer for med spa facials and massages,…read morethis was by far one of the best experiences I've had so far. I made a morning of it and added on a mini facial and blowout as well. It was so relaxing, I'm pretty sure I started snoring throughout my appointment. I left feeling refreshed and like my skin was glowing. Casey was amazing and pretty informative to products after my services that I asked about. Kaylie gave a great blow out to end it. I will definitely be back soon and will be recommending to others. Thanks, ladies!

I have been looking for someone I can trust with my hair for several years now and I'm so glad I…read morefound Kinsey. I love that bright white blonde and she is amazing. She's also super nice and easy to talk to. I feel so comfortable with her. I love the overall vibe of this salon as well. Not uptight, very welcoming and relaxing. Highly recommend!

Dr.Tianna Tsitsis, M.D. is so very good at what she does for me. she is gentle, has a great bedside…read moremanner, very professional. She is an expert in skin. she knows her business and I have great trust in her.

I had a great experience with McKenzie R. She is very professional. I appreciate and trust her.read more

I love this tranquil spot! Great customer service and lovely natural products. I've already spent…read morelots there!!!

From the owner: Visit U Retreat Spa-Acupuncture-Bodywork for spa and esthetic services in Victoria. Our qualified…read moreesthetician has over 10 years' experience, specializing in customized skincare treatments including facials, eye treatments and more. We also provide bodywork and acupuncture sessions to relieve chronic pain, and help you reach your wellness goals. See us for Tai Chi and Qi Gong classes!