three protective orders later...OMGOSH! GET EVERYTHING IN WRITING WITH ALLLL SIGNATURES- PRINTED OFF! I LOVED LIVING HERE UNTIL... I saw maggots in the pool this summer, kids were playing with matches by the propane grills and a meddling old woman started stalking me (creepy) and the manager only got out to help her staff when investors were coming and I was assaulted after helping a tenant with a baby. I need to write a book about this twilight zone experience! HOPEFULLY CHANNEL 2 WORKS FOR YOU WILL RESPOND ... grab your chai latte and have a seat, it's gonna be a hot minute to read this :) WELL, AFTER 1 year living here... loving many of the tenants and some staff...I renewed a lease in august 2023 + signed a new lease on a year for a garage, I had been on a waiting list... right after....I was assaulted by tenants who had been drinking ! ........this was after arriving from taking a resident who had a baby and couldn't drive or speak english ... . this group laughed and had a good ol time screaming at the top of their voices profanity while I was carrying this neighbors diaper bag. I had been at a clinic and helping with the baby for HOURS!!! Well, I followed protocol (calling security and TPD) regarding a situation dealing with reckless behavior by these tenants; clearly intoxicated and high. I called security and the situation got worse. I contacted TPD- the very next day, I had a notice to VACATE. I had a credit on my account and just signed two leases! The manager Rachel Shubitowski (who seemed more interested in her online social media pics and flawless appearance rather than venturing out into our community when there were issues) stated there were too many reports to go through and it was confusing. She stated she was worried for my safety. She REMOVED MY ADDENDUM TO THE LEASE AGREEMENT which we all signed renewing the lease. I asked why she was not talking with the tenants that assaulted me. I sent about 50 emails with proof of quite a bit of unruly behavior at 3-5 am - i have elderly and timid tenants begging me to say something bc they are scared to come forward. Well, after the 30 day notice to vacate, I challenged this at court and was not allowed to use the police reports as evidence because their attorney LIED and stated I did not have a lease in effect. I had proof via the generated emails they sent. I even went in to the online portal to retrieve this addendum & lease that WE ALL SIGNED ... I even received a congratulatory email! Basically, I was gas lit and the sneaky plan by the tenants worked. HOWEVER, I looked online and found that one of the drunkards had a history of assault and battery along with intimidation and stalking. Since I believe that there is a GOD and he saw all of this, I am determined to believe that justice will eventually come to all involved, however, it makes me very sad because they really seemed to ENJOY hurting me and teaching children here about bullying others. Sadly, one is a retired counselor / teacher and a few are in the medical field. I wish addiction did not exist I am so very sad that CASE and Associates never responded to any of my emails with the proof. This will be a great testimony one day for someone else dealing with FRAUD and cover up of criminal activity. I just have to be patient now. The attorneys who represented me were dismayed at the level of apathy and injustice. Currently praying about pursuing further legal action ... please pray for salvation of these people who are clearly on the road to destruction, sometimes all we can do is pray. :( DEMONS ARE REAL and they are right here is PHASE 2 of CASCATA ... but I have prayer warriors all over this - MAY GOD PROTECT YOU here (ps there are some wonderful sweet tenants here and very kind staff. Case and Assocaites really needs to pull each employee aside and ask for truth to come forward and align the office better. there are people who do maintenance/cleaning that are much more capable to run the office and caring of tenants in comparison to The current manager of Cascata, a case and associates property. If I were investors I would come in to this place and CLEAN HOUSE starting with reviewing ALL RECORDS and ALL Security Calls/ Police Reports/ complaints. I would also inquire as to WHY certain person(s) do not have to pay deposits if they or their loved ones date a case and associates employee. FREE ADVICE: Setting boundaries with narcissists also can be very dangerous.... Get COPIES OF EVERY SINGLE THING YOU SIGN ! Do not just agree to an addendum to renew a lease- ask for a NEW CONTRACT Printed with ALL SIGNATURES - WOW what a great lesson! Praise God for WISDOM! read more

If you enjoy dishonesty, then this is the place for you. There were multiple occasions that I wish we could have avoided while living here. I'll list a few 1. When we came to tour (and called ahead to be sure we could be seen) we were left waiting over an hour in the lobby and eventually left. 2. One time while it was raining I failed to clean up my dogs droppings. I then received a note explaining that if this were to happen again i would be fined. This would be understandable if this was a consistent practice, but dog droppings are seen often and rarely picked up by multiple residents. 3. During Covid, I was faced with turning in rent a few days late. I called to the office to explain the situation and was told not to worry that my payment would not be considered late until the first Friday of the month. (The lease said 3 days after the 1st so this was good news to me.) But once again an office member misspoke and then I was charged $50 as a late fee penalty. When I called to discuss this charge and remind them of the phone call I was given rude responses and told to make the payment regardless of what I was told by their own office staff. 4. When I first moved in they assured me that all packages were brought to the front office and then picked up by ourselves to ensure safety on the grounds. When Covid hit this changed, but then my packages were getting stolen. When I called to see what their protocol was they said to file a police report. (over a $15 package? yeah right.) instead I installed a front door camera and received nasty looks from other residents who I suppose did not like the camera. 5. When I decided not to renew my lease (because they were rude multiple times AND tried to increase my monthly rate) I went to the office to ask if there was a specific company, cleaner, shampooer, etc. they would prefer us use when cleaning the carpet. I was told that they did not have a preference "but be sure to clean thoroughly so we don't have to charge you the $75 fee." With that in mind I shampooed my carpet twice (I have an ESA who rarely had accidents inside aside from the beginning when the apartment was new to her. Those accidents were promptly cleaned up and left no stains.) To my surprise I got a bill for $708 to replace the carpet. (they went in with a blue/black light and of course saw things that are not visible with the naked eye) When i called to ask why the heck this was happening the lady spoke very rudely to me about my ESA and myself, would not allow me to create a monthly payment plan, and threatened to send the payment to a collection agency. The next few things are not a high with priority, but still issues incoming residents deserve to know about. 6. They claim to be a gated community for safety purposes, however, the gates have constant malfunctions that leave open for days on end. 7. There is hardly any parking. Many nights I would come home and drive around and around searching for an empty parking spot. This made people then park in handicap spots while they themselves were not handicap and also park in non parking areas such as beside trashcans and in cross walk portions of the lot. 8. They tend to get to maintenance issues fairly quickly, but never with a forever solution. Our toilet continuously had issues flushing, but each time they came to fix it would start doing the same thing within a day or two. This also happened with our leaky faucet in the kitchen and the dishwasher that never stayed in place. 9. They require you to use COX internet which is the worst internet i've had in my life. To have internet that worked most of the time I was paying $92 a month and still having issues. If you've made it this far I hope you thoroughly rethink your decision to live here or at any case and associates property. They'll be nice to your face (because you are paying their bills,) but when you leave or when you have an issue be prepared to experience awful customer service, rude employees, and unfair charges. They won't hesitate to take advantage of you. read more

If you enjoy dishonesty, then this is the place for you. There were multiple occasions that I wish we could have avoided while living here. I'll list a few 1. When we came to tour (and called ahead to be sure we could be seen) we were left waiting over an hour in the lobby and eventually left. 2. One time while it was raining I failed to clean up my dogs droppings. I then received a note explaining that if this were to happen again i would be fined. This would be understandable if this was a consistent practice, but dog droppings are seen often and rarely picked up by multiple residents. 3. During Covid, I was faced with turning in rent a few days late. I called to the office to explain the situation and was told not to worry that my payment would not be considered late until the first Friday of the month. (The lease said 3 days after the 1st so this was good news to me.) But once again an office member misspoke and then I was charged $50 as a late fee penalty. When I called to discuss this charge and remind them of the phone call I was given rude responses and told to make the payment regardless of what I was told by their own office staff. 4. When I first moved in they assured me that all packages were brought to the front office and then picked up by ourselves to ensure safety on the grounds. When Covid hit this changed, but then my packages were getting stolen. When I called to see what their protocol was they said to file a police report. (over a $15 package? yeah right.) instead I installed a front door camera and received nasty looks from other residents who I suppose did not like the camera. 5. When I decided not to renew my lease (because they were rude multiple times AND tried to increase my monthly rate) I went to the office to ask if there was a specific company, cleaner, shampooer, etc. they would prefer us use when cleaning the carpet. I was told that they did not have a preference "but be sure to clean thoroughly so we don't have to charge you the $75 fee." With that in mind I shampooed my carpet twice (I have an ESA who rarely had accidents inside aside from the beginning when the apartment was new to her. Those accidents were promptly cleaned up and left no stains.) To my surprise I got a bill for $708 to replace the carpet. (they went in with a blue/black light and of course saw things that are not visible with the naked eye) When i called to ask why the heck this was happening the lady spoke very rudely to me about my ESA and myself, would not allow me to create a monthly payment plan, and threatened to send the payment to a collection agency. The next few things are not a high with priority, but still issues incoming residents deserve to know about. 6. They claim to be a gated community for safety purposes, however, the gates have constant malfunctions that leave open for days on end. 7. There is hardly any parking. Many nights I would come home and drive around and around searching for an empty parking spot. This made people then park in handicap spots while they themselves were not handicap and also park in non parking areas such as beside trashcans and in cross walk portions of the lot. 8. They tend to get to maintenance issues fairly quickly, but never with a forever solution. Our toilet continuously had issues flushing, but each time they came to fix it would start doing the same thing within a day or two. This also happened with our leaky faucet in the kitchen and the dishwasher that never stayed in place. 9. They require you to use COX internet which is the worst internet i've had in my life. To have internet that worked most of the time I was paying $92 a month and still having issues. If you've made it this far I hope you thoroughly rethink your decision to live here or at any case and associates property. They'll be nice to your face (because you are paying their bills,) but when you leave or when you have an issue be prepared to experience awful customer service, rude employees, and unfair charges. They won't hesitate to take advantage of you. read more

If you enjoy dishonesty, then this is the place for you. There were multiple occasions that I wish we could have avoided while living here. I'll list a few 1. When we came to tour (and called ahead to be sure we could be seen) we were left waiting over an hour in the lobby and eventually left. 2. One time while it was raining I failed to clean up my dogs droppings. I then received a note explaining that if this were to happen again i would be fined. This would be understandable if this was a consistent practice, but dog droppings are seen often and rarely picked up by multiple residents. 3. During Covid, I was faced with turning in rent a few days late. I called to the office to explain the situation and was told not to worry that my payment would not be considered late until the first Friday of the month. (The lease said 3 days after the 1st so this was good news to me.) But once again an office member misspoke and then I was charged $50 as a late fee penalty. When I called to discuss this charge and remind them of the phone call I was given rude responses and told to make the payment regardless of what I was told by their own office staff. 4. When I first moved in they assured me that all packages were brought to the front office and then picked up by ourselves to ensure safety on the grounds. When Covid hit this changed, but then my packages were getting stolen. When I called to see what their protocol was they said to file a police report. (over a $15 package? yeah right.) instead I installed a front door camera and received nasty looks from other residents who I suppose did not like the camera. 5. When I decided not to renew my lease (because they were rude multiple times AND tried to increase my monthly rate) I went to the office to ask if there was a specific company, cleaner, shampooer, etc. they would prefer us use when cleaning the carpet. I was told that they did not have a preference "but be sure to clean thoroughly so we don't have to charge you the $75 fee." With that in mind I shampooed my carpet twice (I have an ESA who rarely had accidents inside aside from the beginning when the apartment was new to her. Those accidents were promptly cleaned up and left no stains.) To my surprise I got a bill for $708 to replace the carpet. (they went in with a blue/black light and of course saw things that are not visible with the naked eye) When i called to ask why the heck this was happening the lady spoke very rudely to me about my ESA and myself, would not allow me to create a monthly payment plan, and threatened to send the payment to a collection agency. The next few things are not a high with priority, but still issues incoming residents deserve to know about. 6. They claim to be a gated community for safety purposes, however, the gates have constant malfunctions that leave open for days on end. 7. There is hardly any parking. Many nights I would come home and drive around and around searching for an empty parking spot. This made people then park in handicap spots while they themselves were not handicap and also park in non parking areas such as beside trashcans and in cross walk portions of the lot. 8. They tend to get to maintenance issues fairly quickly, but never with a forever solution. Our toilet continuously had issues flushing, but each time they came to fix it would start doing the same thing within a day or two. This also happened with our leaky faucet in the kitchen and the dishwasher that never stayed in place. 9. They require you to use COX internet which is the worst internet i've had in my life. To have internet that worked most of the time I was paying $92 a month and still having issues. If you've made it this far I hope you thoroughly rethink your decision to live here or at any case and associates property. They'll be nice to your face (because you are paying their bills,) but when you leave or when you have an issue be prepared to experience awful customer service, rude employees, and unfair charges. They won't hesitate to take advantage of you. read more

These bastards still won't remove their levy against me even though it's paid in full despite their obvious health code violations. Beware people DO NOT RENT FROM THESE ASSHOLES. read more