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    CASE Animal Hospital

    3.7 (128 reviews)
    Open Open 24 hours

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    Services - CASE Animal Hospital

    Emergency pet hospital

    Pet vaccinations

    CASE Animal Hospital Photos

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    Recommended Reviews - CASE Animal Hospital

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    Reviews With Photos

    Hoang N.

    I recently had to make a difficult decision to put my dog down. So grateful I chose this animal hospital. From the moment we arrived, the staff were so kind, welcoming, and compassionate. They gave us all the time we needed to say goodbye and gently talked us through every step of the process, which made something so painful a little more bearable. A week later, when I came back to pick up my dog's ashes, I found a heartfelt card from the staff with his paw and nose print. It truly touched my heart. Their thoughtfulness and care meant so much during such a difficult time. I can't thank them enough for the compassion they showed to both my dog and my family. I highly recommend this place if you're looking for a pet hospital. Clean facility and great staff!!

    My babe prowling the lobby
    Jessica W.

    Staff here is really nice. A stray/lost dog appeared at my door early one morning (430am!) And I spent hours walking my neighborhood trying to find his home. I found that CASE is open 24hrs so around 6.30am I drove the dog over and we scanned him for a microchip. No luck :( but staff let me sit in the lobby awhile so I could fill out some social media posts about him. I posted on pawboost and next door and the ring camera app. I have my own dogs at home so it was hectic trying to do it there. The lobby was very clean and it was surprisingly well staffed for being before normal business hours. I now know where I can go if my own dog has an emergency.

    Peggy Lee and Willa Jean
    Tonia S.

    I knew owning a French Bulldog meant I would experience love and entertainment from a dog like I've never had before. I didn't know to the full extent how many health issues and emergency vet services and animal hospitals I would also have. I only go to Case, professional, clean, thorough, kind, compassionate, supportive, and open 24/7! They have saved my Peggy Lee 3 times and now Willa Jean once! Love CASE Animal Hospital!

    Allergic reaction -rushed to CASE
    Joanna V.

    Last night our dog had an allergic reaction to something. Our vet was closed but their answering machine suggested CASE Animal Hospital. Located near St College at the 91 fwy (adjacent to actual freeway) in an industrial area, this office was easy to navigate to. Plenty of parking. Nice lobby and staff. They got our dog right in and started treatment for anaphylaxis. They gave him IV treatment and oxygen after to help him calm his breathing. They monitored him for a couple hours. They communicated often. For emergency service by professionals, I felt the invoice was very reasonable. They even had snacks and coffee in lobby.

    Steven W.

    The whole team that we worked with at CASE from Molly on the phone to the in person interaction with Leslie and Sara, were all handled with care, compassion, knowledge, and empathy. I cannot thank them enough for their assistance with my dog. They were open, transparent about the diagnosis and pricing, showed compassion and called to check in on us. Great care and team! Dr. Guijon was fantastic and patient in answering our questions and took the time for us so we felt supported.

    I live 40 minutes away, I called places closer to where I lived, i called my dog's vet, and all of them referred me out to places that had hours wait. I found this place and on Easter Sunday theyre open and no waiting. They took my dog in after she got attacked by another right away. This is my new favorite animal hospital. There's a snack bar, they have a hospital pet. Its very cute, clean and theyre very helpful. Im happy.

    Our baby Scruffy didn't come home rather he crossed the Rainbow Bridge.
    Alicia C.

    Updating because with out hesitation Manager mailed out our Scruffy wooden name plate. Office staff are kind. Very knowledgeable, and Dr. gave us her honest opinion, on a live or rainbowbridge. Very scary situationbut we got thru it. Yes, very pleased to complete his lil shrine. Thanks to to team at this Case hospital for being compassionate and kind to our furbaby. I recommend this place for an emergency need for your pets. Definitely received a 5 !

    The total we payed was $11,175.00 for treatment, plus another 3k when we arrived and $780.00 we also payed to take him out.
    Ashley S.

    Don't bring your pet here. My 5 year old French bulldog was brought in due to sudden paralysis of his legs. They advised us that in order for them to proceed with anything we had to pay between 13k-25k depending on the diagnosis. We payed. And they took TWO weeks to give us any results because apparently they have to be shipped to New York! We payed approximately 16k to keep him there just to be under medication, which we could be giving and taking care of him at home ! We decided to bring him home and this hospital FAILED to give us his proper medication ! A Doctor called us saying the staff should have given us his medication !!! How do you send a pet home without proper medication ???!!! They wouldn't accept insurance and said we had pay full and have a balance of zero and then invoice it to the insurance. WTF DO I HAVE INSURANCE FOR !! Finally after what felt like an eternity we went in for the results. All the said was they could not do anything ! They were quick about taking our money though!! And any time we would call the specialized doctor wasn't in......and there wasn't a way of getting ahold of them. We went to another specialist who was kind enough to explain what he had and what was going on. She showed compassion and empathy knowing our dog, Odie, wasn't just a dog, but our family member. Unfortunately Odie was diagnosed with Glimoa cancer. He has a tumor by his disk which they say is in an area that can not be surgically removed. Don't take your pet bet here, all they do is take your money. They have no idea of empathy and they don't care!!! This is a ZERO STAR!!!

    Crystal G.

    Such a stressful event when our babies get hurt sick and come to the end of the road. I always see Mollys pictures of all the beautiful animals that she works with. It just warms my heart. I know that this is not just a job for her. This is a lifestyle. There are people that are put on this world that are extra special. Molly has compassion love and the kindest heart ! You can tell by the way the animals respond to her touches. Animal lovers everywhere bring your pets here to be treated with the most quality care. Five stars Molly#5StarReview.

    $1,160 for a consultation, x-Ray, and "miscellaneous medications"

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    I bring stray cats here to be scanned for chips and the staff is always amazing! I have them saved for my emergency vet needs.

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    Dr.Ko was outstanding. Very good staff! The vet tech was excellent. Very clean, supportive office.

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    10 months ago

    Initial Dr we saw at 2am was not very pleasant to talk with and very dry, but the rest of the staff and other doctors we saw were great

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    Page 1 of 4

    Ask the Community - CASE Animal Hospital

    Review Highlights - CASE Animal Hospital

    Rafia and the team on staff the afternoon of our visit acted quickly and were very direct, honest, and compassionate.

    Mentioned in 9 reviews

    Read more highlights

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    Anaheim Hills Pet Clinic - Thank you guys for taking such a good care of my boy.

    Anaheim Hills Pet Clinic

    (385 reviews)

    I took my dog in because he was having issues with his eyes, and we were told it was…read moreconjunctivitis. They prescribed antibiotics and asked us to bring him back the next day for another checkup. During that visit, we were charged again for additional tests that should have been done during the original appointment, which added unexpected costs. After a week, my dog's eyes were still not improving. We had to pay for another follow-up visit and more antibiotics that still did not help. For over three weeks, my dog continued struggling with eye irritation, drooping, and discharge while we kept paying for treatments that were not solving the problem. We eventually decided to get a second opinion from another vet, and they immediately identified the real issue: his eyelashes were rubbing against his eyes and causing the irritation. All they had to do was trim the lashes, and he improved almost immediately. I'm frustrated that the correct diagnosis was missed for so long, especially after multiple visits, treatments, and extra charges that could have been avoided.

    I had to bring Marina, our 8 year old German Shepherd, here in an emergency situation…read more Unfortunately we lost her to cancer and had to say goodbye. Although I would have preferred Marina's last 24 hours to be at home with us, I cannot think of a better facility for her to have been in. The doctors and staff were so caring and compassionate towards her and treated her so well. They were very friendly and helpful to us, and above all, very honest and really went above and beyond to help Marina as best as we could along with keeping a realistic budget in mind. These people really do care and give all they have to provide the best care possible for the animals. They were very compassionate about breaking the bad news to us. They were very understanding of our emotions and allowed us plenty of time to spend with our girl and say our goodbyes. As well as allowed us to be by her side all the way to the end. Marina was very special to us and our brave girl gave everything she had to us all the way till her last breath. Although it was not the conclusion that we had wanted, the people at Anaheim Hills Pet Clinic really made it as smooth and as comfortable as possible for our sweet baby. And we are eternally grateful for that! Thank you for giving your best for our girl. For trying your best to save her. For making her as comfortable as possible. And for letting her feel so loved and allowing us to be with her and love her until the end. Best regards, Mike and Alyssa Miller

    Orange County Emergency Pet Clinic - The day after treatment

    Orange County Emergency Pet Clinic

    (698 reviews)

    I was caught in evacuation mode from the GKN incident in GG.. I was so relieved to be able to take…read moremy cats in to be boarded so we could all be safe! I packed a ton of food and such as I heard it could take up to 15 days.. On day 2 the staff checked in with me stating the girls are good and sent pix of them! When I picked them up it was obvious to me they were well loved, and all of their items were returned and labeled perfectly as the cats have different diets. The staff is phenomenal! As I briefly waited to pick them up a couple pets that needed emergency care came in..The staff was very attentive, and compassionate as they were to me. Thank You OC Emergency Hosp for Truly caring and your Exemplary service!

    We were lucky to find this spot. I've had to take my pets to other emergency and the staff were…read morealways horrible. The staff here are friendly and honest (at least from our second visit). We came twice within a span of two months. The first time, they informed us that our 13 year-old dog has heart condition. They told us she isn't in pain and that medication would help. They warned us that she's in the later stages of her heart condition. They were able to give her an IV with medication and oxygen to help her. We asked if it was her time, but they said not yet. The staff during this visit weren't the friendliest. We took her to her primary vet the next day and got medication prescribed. We were told again that she's okay and it's not her time yet, but to watch for the warning signs and to prepare ourselves. Unfortunately, a month after the first visit, she had a really bad episode in which we knew it was her time. We brought her back and luckily the staff during this second visit were more warm and comforting. They confirmed that it would be best to let her go and so we let her cross the rainbow bridge. They were very understanding in providing us all the time we needed with her. They definitely made this process more comforting. One thing I'd say is that we were sad that they mixed up her blanket and so they had hers in the back in the wash. We asked for it back and they gave it to us wet. I was sad her scent was washed away. Overall, they provided a good visit for us. They have an online waitlist system so you can join earlier. They have some complimentary snacks and water. Also a name tag making.

    VCA Yorba Regional Animal Hospital

    VCA Yorba Regional Animal Hospital

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    The staff here is very kind and compassionate. I had to bring my friend's dog here around…read moreThanksgiving to euthanize while they were out of the country. The staff and doctors were so patient with me and waited until I could contact my friends via FaceTime to say goodbye. It was a challenging time for me also. I really appreciated how they handled the situation.

    We were recommended this hospital by my mom's friend after observing a recent decline in our senior…read morepup's health just in case of an emergency. October, our healthy 17 1/2 year old chihuahua/dachshund mix recently passed away on April 5, 2025. Leading up to those days, he had apparently suffered a stroke which put him in a coma starting on March 30th. We were initially going to let him pass in his sleep after finding out that dogs can go on average 2 days without food or 3 days without water. The days went by and once it hit the 6th day, I discussed with my mom that I think it's time to take him to the vet for a possible euthanasia to which she agreed. I called ahead of time on Saturday morning and the receptionist told us to come in when we can and we will get helped right away since it's an emergency. Once we got to the hospital, we were helped right away and they took our boy in beforehand to get tests done. After sitting in a room and filling out new patient paperwork, we were greeted by Dr. Sharon Hong. Dr. Hong was very professional and also comforted us in every way possible to make this experience the easiest for us. She did start by saying October's quality of life is unfortunately declining if we decided to move forward and get help but we made up our mind which was the best option at the time. We were given an option to be present or not for the process to which we opted to be present for. The euthanasia process was very straight forward so October can go as pain-free as possible. Dr. Hong gave us all the time to say our goodbyes and offered her condolences. The euthanasia process costed around $350 which wasn't bad at all. Paid an extra $150 or so for the cremation + paw print bundle which was ready to be picked up in a week. A few days after that, we received a handwritten card from the hospital expressing their condolences for our boy Octobie which was a very nice final touch. I 100% recommend VCA Yorba Regional Animal Hospital. Every single person we interacted with was very pleasant to be around. Very special thanks to Dr. Hong; you are amazing! Thank you to everyone for the most pleasant experience during these hard times. It is also the cleanest, most spotless waiting area I've ever seen. Also, there's plenty of parking available in a private lot.

    Fountain Valley Emergency Pet Hospital

    Fountain Valley Emergency Pet Hospital

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    When our dog Cheyenne faced an unexpected medical emergency, we found ourselves terrified,…read moreoverwhelmed, and desperate for answers. From the moment we met Dr. Ha, Dr You and the team, we knew we were in the right hands. What sets this practice apart is the rare combination of exceptional medical expertise and genuine compassion. Dr. You took the time to explain everything clearly, answer our questions, and help us navigate an incredibly emotional situation with confidence and trust. Just as importantly, every member of the team treated both Cheyenne and our family with kindness, empathy, and respect. My wife Jenna and I own a business ourselves, so we understand how difficult it is to build a truly outstanding team. Dr. You has done exactly that. Over a very stressful 12 hours, we experienced not only a high level of professional skill, but also a level of care and concern that made us feel supported every step of the way. We are deeply grateful for everything Dr. You and his team have done for Cheyenne. They cared not only for our dog, but for us as well. In a world where compassion can sometimes feel rare, this team delivers it every day. Thank you, Dr. You and team. We will never forget your kindness. Tony & Jenna

    The vet who was in was terrible I was quoted a 20 min wait…read moreto see someone I was there for over 2 hrs and when vet came in saw -my pet ( bleeding) said surgery and the assistant will bring quote .. hmmm 3310.00 Well decided to get another opinion 558.00 later pet was good Never again maybe that vet but Not impressed w anyone here .. there are other really good er centers

    Cottage Pet Hospital - Prescribed my kitten a "supplement" two times the recommended dosage. Made her deathly ill.

    Cottage Pet Hospital

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    The Cottage was not our normal vet, but this past Mother's Day we had to make the heartbreaking…read moredecision to say goodbye to our little Zoey Monster. She lived a long, beautiful life full of adventures and spent every day protecting her "boy" from the moment we adopted her until her very last breath. As you can imagine, trying to find a veterinary hospital open on a Sunday, on Mother's Day, and one that could handle such a painful moment with compassion, was not easy. Somehow, we found The Cottage, and I truly believe we were meant to. From the moment we walked in, we were met with nothing but kindness, sympathy, and empathy. The receptionist immediately cleared a private room for us so we wouldn't have to sit in the general waiting room while grieving in front of strangers. That small gesture alone meant more than they probably know. Every single staff member we encountered was gentle, patient, and compassionate. They carefully explained every step of the process, made sure we understood everything, and constantly reminded us to take all the time we needed. Most importantly, they allowed us to stay with Zoey until the very end so she knew she was never alone. After everything was completed, they continued to treat us with such care. They explained the cremation process and how we would receive her ashes back, and sent us on our way with so much grace during one of the hardest moments our family has ever faced. Since we were not regular clients there, I honestly thought that would probably be the last interaction we'd have with them. So when we later received a heartfelt sympathy card from their entire team, it completely filled our hearts. The fact that they took the time to not only send condolences, but also write personal notes about our sweet Zoey, a dog they had only met that same day, spoke volumes about the kind of people they are. I am beyond grateful for the compassion, dignity, and love they showed our family and our Zoey Monster. In one of the most painful moments of our lives, they gave us comfort and peace, and I will never forget that.

    We LOVE Dr. Gallo and Ashley and the whole team at Cottage Pet Hospital. They're so caring with our…read moreprecious pups. They take the time to listen and carefully come up with a plan to help our pups get well. I also love that they're open weekends...very convenient. I am so happy we found this place.

    Emergency Pet Hospital of Glendora

    Emergency Pet Hospital of Glendora

    (393 reviews)

    This review has taken me some time to post because it has been a difficult situation to process. We…read moretook our 6 year old otherwise healthy Labradoodle in due to extreme lethargy and swelling. Intake was fine, but that was the only part of the experience that was. Our dog was taken away for testing and we were left to fill out paperwork. While we were doing that, another patient was trying to make payment for their dog's sudden euthanasia. His card was not working and he was offering alternate ways to pay with no real help or feedback from reception. He felt a bit panicked...his significant other was crying in the exam room while the fact that his card declined had become a very public discussion in the lobby. While we were there an owner came in with a dog that had been hit by a car and another owner came in with a pet with a snake bite. Both were visibly rattled. I had to help one of the owners fill out the intake paperwork, as no help was offered. While we have a dog being put to sleep in one room, two frantic owners in the lobby, and me anxiously awaiting test results, the two people at the front desk talked about their weekend plans and laughed. This went on the entire time I was in the lobby. We were taken to an exam room. The doctor could not pull up the xray images. After waiting for some time, my nerves were frazzled and I ask that she simply dictate what she found, as we did not need visuals. She denied my request and left for 15-20 minutes while trying to figure out how to get the results sent to the correct computer. That wait was horrible as we had absolutely no clue as to what was going on. She finally returned and told us that there was an issue with our dog's spleen and that the surgery would be $8,000 and "probably not worth it." The other options were to take her home and simply wait for natural death, take her home with Chinese herbs that would help death come sooner but not ease the pain, or put her to sleep. At that time I asked my husband to bring our children down to say goodbye. Understand, that morning we left for work with a perfectly healthy (so we thought) 6 year old dog and this decision was absolutely unexpected. After waiting an eternity, the tech came in and administered the medication that caused her breathing to slow and eventually stop. We never saw the doctor after our decision was made. No one offered condolences or their expressed regret that we had such a heavy experience. In fact, though there were signs on two doors that said "please be quite, someone is saying goodbye to a loved one" we walked out with red, swollen faces to staff still cracking jokes behind the desk. It felt surreal. Sometime later a voicemail was left letting me know her remains were ready for pick up. Before I could call back, they placed a second call. Quite frankly, I wasn't ready to take that call knowing what it was about, but I answered. The person on the other end was very matter of fact and ended the conversation saying that if I don't come by the end of the week my dog's remains would "be disposed of." Mind you, this is the first time their office ever talked to me...it isn't like months or even weeks had passed since I was given this information. Additionally, my dog's cremation was a service that I paid several hundreds for. To act like they were doing some favor by holding her 5" x 7" box in their office until I could pick her up was unacceptable and cruel. Over the years I have had many pets that passed and I have never, ever experienced such treatment. I, unfortunately, have to drive by this location daily and every time I do I think back to the poor treatment we experienced from the time we checked in until we picked up our dog's remains. I write this as a word of caution because I would genuinely hate for another pet loving family to ever experience this.

    I had to make one of the hardest decisions this past Sunday night--saying goodbye to my 17-year-old…read moredog, Baxter. He had been in a slow decline that suddenly turned rapid, and I knew we were at the end. What stood out most was the veterinarian's honesty. They checked his vitals, but we didn't pursue extensive diagnostics. Instead, he spoke candidly about what he was seeing--neurologically, Baxter was not himself and had clearly lost significant muscle mass. At his age, there was likely more going on than one treatable issue. The veterinarian could have easily recommended a long list of tests. Instead, he gave me real guidance. When I asked what he would do if it were his own dog, he told me he would choose euthanasia at this stage, explaining that "a day or a week too early is better than a day too late" to avoid unnecessary suffering. I had been struggling with this decision for a while, and that honesty helped me feel confident I was doing the right thing. It meant everything. Once I made the decision, the compassion from the staff was incredible. They handled everything with such care, dignity, and kindness. I've also been here before when Baxter was first diagnosed with heart failure, and had the same experience. The veterinarian literally told me it wasn't an emergency and that I could either proceed with treatment there or follow up with my regular vet the next day and save the cost of emergency care. That level of transparency really stuck with me. I'm truly grateful for this team and this office. If you're ever in a difficult situation with your pet, this is a place where you'll receive honest, compassionate care--not pressure to run unnecessary tests or take advantage of a vulnerable moment. Five stars, without hesitation.

    CASE Animal Hospital - emergencypethospital - Updated July 2026

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