Great work, prices and location! The gentleman is very friendly and welcoming. Highly recommend!read more

Very happy with the outcome of my Fossil bag! I never have bags repaired. I usually buy a new one…read more When you find the perfect bag with the right amount of strategically based compartments & durability--it's a keeper!! Arden Howe Shoe & Luggage put new handles when the piping of the old bag was fraying. They did a lovely job with my bag! My days just got better!!

I came in due to the mishandling of my fathers luggage during a recent trip and the keypad was…read morecompletely removed/damaged. Robert went out of his way to order a replacement and a few weeks later, repaired it in 5 minutes. Much appreciated and kudos to Robert for the quick resolution - it is this kind of service that attracts and retains customers long term. I'll be back in the future to purchase some of their items in the future!

Horrible service on Saturday 5/22 ... went into the Tumi store and no one was at the counter. We…read morewaited for a while and finally an older Middle Eastern man came out with no smile, no greeting, no words ... we had to greet him. We asked him a question and he just had this cringy evil smile as he responded and was incredibly unhelpful. Tumi ... what a great luggage brand but what horrible service.

Great store. Love popping in when I am in the area. I love perusing the purses and shoes! Staff is…read morefriendly also!

8/3/2025: Ho-ho~Eureka! I found a pair of Cole Haan Sandals which I found in the Clearance…read moreSection, i.e., sale has always been embedded within my DNA/RNA Coding! Yes, yes, YES~as Meg Ryan with gleefully proclaim~lol! Plus, I bought an indigo shift dress costing considerably LESS than the Cole Haan Sandals--SCORED, again . . . Reiterating, I'm absolutely elated purchasing a pair of Cole Haan Sandals & Melrose and Market Indigo Shift Dress, i.e., CLEARANCE SALES are inherently, permanently embedded within my DNA/RNA Coding! Moreover, purchasing my clothing at Nordstrom Rack always makes my outfits stylish without egregiously decimating my financial budget. BTW: Please check my receipt, YELPERS~Yaaaaay!

I love a good discount, who doesn't? Especially when it comes to high-end items…read more I like to hit up the TJ Maxx store in Roseville, because I can usually find something totally unexpected, and it makes the hunt worth it. My recent visit, my mind was blown. The store absolutely is very heavily stocked with anything and everything which is one of those mind blown moments, but everything is in such disarray that it creates a frustration trying to shop let alone search for things. I generally limit my shopping to the housewares and furnishing areas, and I just cannot wrap my mind around, trying to look at everything because there were empty carts stuck in the middle of several aisles, and it was really difficult to figure out sizes, etc., in the bedding area because nothing was labeled and nothing was in order. Well, I ended up not purchasing anything because of disarray, that doesn't mean that I won't be back for the hunt!

Omg this store is dangerous. I was shopping for a birthday gift. I kept finding all of the things I…read morewanted. To many great things in pretty much every inch of the store. We had to wait at the jewelry counter for a few minutes. But she was busy with another customer. She noticed we were waiting and helped us right away. Checking out was fast and very friendly also.

Great variety of household needs at great prices. I've shopped at this location numerous times as…read morewell as placed website orders for pick-up at the store and received excellent fast service every time. Between sales, coupons, and dollar bonuses the value for the quality received is very hard to beat. The cashiers go out of their way to make the buying experience enjoyable. A+

They get me with Kohl's Cash. Long time shoppers here. Amazon returns are convenient. Service is…read morealways pleasant and helpful. This store is clean and well maintained. Lots of good deals.

I've only been here twice. First time was to check out the selection for a Cargo roof box and rails…read morefor my vehicle during the Memorial Day sale. My husband and I have no idea what we were looking into but the staff is very helpful. I believe it was Bill who helped us make a selection. I didn't know what the right fit would be for my vehicle. He was very informative about the products and promotions available during that time. I took some time to decide on what I wanted and ordered online. We went to go pick up my cargo roof box and rails. We wanted to have them install it for us initially but the services were not available due to the waitlist. I forgot the man's name who helped us but he quickly taught us how to put everything on our vehicle since it couldn't fit inside the car to take home. I would definitely would come back again since the customer service was amazing. I also got the best deal for my roof box compared to other places during the sale. They have a great selection of outdoor gear that I would like to buy. Store was clean and organized well. Thank you for your help in making the best decision especially for an expensive product.

Nothing says "customer service" quite like being publicly scolded by a manager for using the return…read morepolicy REI advertises. Daniel at REI Roseville made a point of calling out my return history in front of other customers, claiming my shoes had "over 500 miles" on them based on nothing more than his own guess, and threatening to leave notes on my account. I've been a member of REI since 1992. He also referred to my returns as "appeasements," which tells you everything you need to know about his attitude toward customers. REI advertises a one-year satisfaction guarantee. What I got instead was a public lecture, a completely unnecessary attempt to embarrass me, and a manager acting like he was there to scold me rather than help. He told me, in front of other customers, that this was "not my first return recently," announced that my return rate was 50%, pointed out that I had bought the same shoe in another color, and said he would leave notes on my account. What he conveniently left out is that I often buy multiple sizes or colors and return what does not work - all brand new - which is completely normal. Lastly, this was only the second used item I've ever returned - since 1992. REI Roseville turned a longtime customer into someone who now plans to avoid big purchases, stop using them for ski mounts, and possibly cancel a membership. Embarrassing behavior from a manager, and an even worse look for the store.

3/2/2026: DOH~I forgot RSR is closed MONDAYS--I wanted picking up two repaired tote bags!…read more 3/6/2026: I picked up my two repaired tote bags, i.e., both will last for no less than FIFTY YEARS OR MORE! Aside, after retrieving my two tote bags, I immediately began using the black tote bag for carrying purchased shopping items while the Gianni Versace shopping tote carried my personal items. Preface: Slavik, the owner of RSR, i.e., Roseville Shoe Repair replaced the main zipper for the Gianni Versace tote bag, re-sewed/reinforced the exterior seams, reinforced the interior silk compartment's lining seams, and replaced the interior tote's compartment zipper. In addition, Slavik replaced the black tote's warped, old zipper--replaced tote with a new zipper and sewed via attaching two new black leather tote handles due to the original handles were literally disintegrating. FYI and BTW: What are the reasons the inability throwing or recycling either tote bag away? Why waste money, energy, and time repairing two "worthless" tote bags, eh, Shirley? WELP . . . Because the Lancôme black tote bag was the tote bag my Mom gave me along with the largest Lancôme skin care and make-up collection in production for my birthday present seven years before she passed away, i.e., the black tote bag possesses tremendously endearing, sentimental value. Moreover, the Gianni Versace tote bag was a sample tote created from the Gianni Versace's Future Shopping Tote Bag Collection before Gianni passed away. Anyway, the tote's marketing premise was to be sold as an upscale, shopping tote but, the tote abruptly stopped its preproduction creative and manufacturing processes which was unfortunately never manufactured nor distributed due to Gianni's demise~so sad . . . Anyway, I received the Gianni Versace shopping tote bag as a birthday present from Samonnim, a Seoul, South Korean Designer Bag Owner I know who worked with Gianni Versace. Backstory: Samonnim was designing the shopping tote bag on behalf of Gianni Versace's Future Designer Of The Shopping Tote Bag Collection. Therefore, the Gianni Versace shopping tote bag also possesses an extremely high, sentimental, historical value as well as an awesome birthday gift from Samonnim's heart. Finally, Slavik: Thank you so very much for repairing the main compartment zipper for my Sven Leather Backpack Purse, the Lancôme black tote bag my deceased Mother gave me, and also, the Gianni Versace's Shopping Tote Bag which will never be designed nor replicated!!!! All bags you repaired for me are PRICELESS! Besides, I highly recommended all VA Mather/McClellan Hospital Primary Care Physicians and VA Employees have their orthopedic shoes, purses, etc., repaired at RSR, i.e., Roseville Shoe Repair.

The top lace loop on my new Kuru shoes recently broke off the panel. Although the manufacturer sent…read morea replacement pair under warranty and let me keep the original, I didn't want the old ones to go to waste. My wife stopped by Roseville Shoe Repair to see if they could be fixed. ​She was greeted by the friendly owner, who expertly repaired the shoe right then and there while she waited. The craftsmanship is truly impressive! I cannot even tell where the repair was made, and I've been wearing them for my workouts ever since without any issues. ​Thanks to Roseville Shoe Repair, I now have two functional pairs of Kuru shoes for the price of one--which is a huge win since I rely on them for my plantar fasciitis. This will definitely be our go-to shop for all future shoe and bag repairs!

It's been a while since I shopped at Macy's, but I remembered when I was younger and before I…read morestarted working at Gap, why I always shopped at Macy's it's because I could go in there and ask for help and more time than not. I always got the best customer service. And just like today John at the mail sent area was exactly what I remember from Macy's. And John got the sale. Nordstrom, Sephora, y'all need to be trained by John. All customers spend money.

We were looking for shoes for formal parties . We went to Norstrom, Aldos , JC Penny and finally…read morefound the shoes that fit for the party at Macys. Those are INC heels with a beautiful design and good arch support. It comes in black and gold . We like the gold one more . Macy's has good shoes department. The service staffs would bring you all kinds of style and sizes to try one . It goes on sales often like 30 % off . Once in a while the haired guy pull to a specific area for clearance sales . Love to shop at Macys .