!!!!!!!!!!! STAY AWAY FROM THIS PLACE!!!!!!!!…read more I brought in a knife to executive engraver for a name engraving a week before Christmas. He said he could get it done before then and was not available for the following 3 weeks. He engraved the name on the wrong side and said that it was unfixable. Called the store to order me a new one and said that it would be on the house... they didn't have any available so he grounded down the metals on the original knife and re-engraved on the other side like I asked.. finally picking up a knife March 4 when he said it was supposed to be done before Christmas. The knife is not in the same shape it was when I initially brought it to him. It was brand new. The knife now does not close correctly and I told him that and he got very frustrated and raised his voice at me and told me he doesn't have time to talk to me and to take a knife and get the F out of his store. This man has issues and he's very unprofessional and his work is absolute trash.

I ordered a custom metal license plate holder and received it a week later. Dave was great to work…read morewith.

Abysmal Experience and Lack of Compassion at Wilson Trophy Company…read moreMy experience with Wilson Trophy Company was deeply disappointing, bordering on disrespectful, especially considering the sensitive nature of my request. I initially reached out to the top executive with a unique and time-sensitive need: to have a custom plaque made for my father's blank headstone, matching (or closely approximating) one already installed for my brother who passed away in 1988. I was looking for a company with the expertise and compassion to handle such a personal task. Instead, my request was seemingly treated as a burden and passed down to a front-desk employee or operator who demonstrated a shocking lack of customer service skills, empathy, and professionalism. A Comedy of Errors and Excuses: 1. Poor Hand-Off and Lack of Oversight: The first executive's decision to hand off such a sensitive, non-standard request to an apparently untrained individual was the first major mistake. The executive never followed up to ensure a proper outcome, showing a complete disregard for my business and my family's needs. 2. Unnecessary and Questionable Tariff Fee: Despite informing the representative that I needed the plaque ASAP for my father's blank headstone, I was charged a bogus $25 tariff fee for an item coming from a U.S.-based vendor, at a time when nationwide tariffs were on hold. Her excuse for this fee was utterly unconvincing. While I begrudgingly paid it to move the process forward, it reflects a dishonest and opportunistic approach to billing. 3. The Unforgivable Delay and Deception: The most egregious part of this transaction was the failure to notify me when the plaque arrived. I stressed multiple times that I needed to know the minute the plaque was delivered so I could immediately install it on my father's blank headstone. When I followed up after the promised 15 business days, I was suddenly told it was ready. When I drove straight to the store, I saw a handwritten tracking number on an invoice and was told by the employee that the plaque had been there for "about a week or so." Upon checking the tracking number, I discovered the plaque had arrived at Wilson Trophy on August 19th--a full two weeks before I was finally able to pick it up on September 3rd. Her excuse for this monumental delay? "Well, no one told me." This is unacceptable. Two weeks--14 days--passed while the plaque sat on a desk, and my father's headstone remained blank. As a former business owner who understands that reputation hinges on excellent service, I am appalled that Wilson Trophy Company would entrust a sensitive, urgent customer request to an employee who is clearly not trained in basic communication or accountability, and whose lack of follow-through was then excused by a management structure that failed to follow up. I would absolutely not recommend Wilson Trophy Company for any custom work, especially if it requires a modicum of care, timely communication, or professional handling. The lack of compassion shown during a difficult family request is shameful.

Shawna was amazing and everyone was so helpful ! Thanks for helping me get the trophies for our…read morewrestling team.

I was looking for a reputable jeweler to repair our three broken necklaces. Overall, I was very…read morehappy to find this business and will recommend them to my family and friends. The staff was very professional and welcoming. We were immediately greeted as we walked in. I could tell that they were very organized as they went about the quote for the repair and scheduling the work. I was very pleased with the work, the cost, and the service. I am very happy that we have this wonderful business in the neighborhood.

My experience was great. I went in to get my watch sized and they got it done in a blink! Everyone…read morewas very friendly and professional.

My husband and I have purchased from Devon's in both Stockton and Roseville, and it was nice to see…read morethat this location includes a familiar mix of staff from both stores. The store itself is spacious, beautiful, and has an impressive selection of jewelry. If you're looking for lab-grown pieces, they have a great selection with competitive pricing. We were warmly greeted by the entire team when we walked in, and Dana was an absolute gem. She was helpful, knowledgeable, and made us feel very welcome. Although we didn't make a purchase during this visit, we left with such a positive impression, and they even sent us home with a thoughtful welcome gift that included chocolates, a jewelry pouch, and cleaner. Overall, it was a great experience and everyone was very welcoming to me and my family.

Highly recommend DeVons! They helped me get the perfect fit with my iwatch band. They were so kind…read moreand welcoming upon entering the store. I will definitely be back!

Absolutely amazing work! After losing weight, I needed several dresses altered, and they tailored…read moreeverything beautifully. The attention to detail and craftsmanship are truly impressive -- every piece fits perfectly now. Very professional, kind, and reasonably priced. I'm so happy I found this atelier and highly recommend them to anyone looking for high-quality alterations!

I don't write reviews very often but want to share my experience. The first time I went here the…read moreitems were not ready when quoted. The second time, the items were $5.00 more than the first. These were just blouses that needed to be taken in a little at the waist. I had about 5 blouses and the price went from $25 per blouse to $30-yikes! The alterations were not taken in as well as I had expected either. I am sorry to say something negative b/c they are nice enough but jeez- buyer be aware :- (

Meissner Sewing in Folsom, CA…read more There aren't a lot of shops like these left. Sewing shops that sell sewing machines, notions, and fabric; and provide lessons.. I was in need of a new measuring tape, bobby pins, and scissors. So instead of ordering off the internet from the rain forest I drove to Meissner. A real brick n mortar shop staffed with real people (not a Bot) within the community. It was my first time at this location. The shop was clean and organized. It had a ton of sewing machines ranging from $200 beginner models to several thousand dollar versions that self embroidery, run automatically by preprogramming. Fancy! They also had a wall of notions and a section selling fabric. The staff working were awesome. Helpful, knowledgeable, and easy to talk with. Farah even told me about their classes that they offer onsite. They have classes on how to use certain models of sewing machines besides their sewing, quilting. and embroidery classes. So many classes offered; ranging not only on topic but skill levels. They even have a class that will introduce you to the basics on using your sewing machine. No judgements. The sewing machine doesn't have to be bought from them, if it is then the class is free. They aren't open on Sundays. And I recall the shop doesn't stay open particularly late.

After several attempts to repair my embroidery machine I purchased from them, I was advised by the…read moredesk clerk the repair person no longer wanted to see my machine and it was up to her to test it out. After paying $250. and getting a small sample of what the machine could now do, I was informed it was my error. Bad thread, bad foundation, hooping error, etc. I have been doing machine embroidery for over 10 years and I know what I'm doing. I have purchased well over $10K on my long arm, not to mention the $$ I spent purchasing 2 embroidery machines from them. Oh, but I was offered the opportunity to purchase a previously owned embroidery machine to solve my problem. Sales is their priority, not customer satisfaction after the sale. It's a 50 minute drive from my home to their location each way. Plus, the wait time is two weeks. My 3 month window of guarantee gets ate up by this wait time.

GREAT Customer Service, A+ Communication, and SUPERIOR product. Can't recommend Bennett enough…read more We run a small non-profit music festival in Chicago that provides MVP Awards to outstanding musicians at the end of our Grand Finale Concert. This year we decided to go in a different direction and designed medallions. After researching a bunch of companies and reaching to a handful, Bennett Awards won our business. Our communications with them have been refreshingly good (one of the reasons they won our project), the design / review process was smooth, the turnaround time was PERFECT (even despite our tight turnaround), and the end product was superior to what I've seen out there. There was a small manufacturing error on the medals we received and Bennet not only responded immediately, they corrected the issue and re-sent us pristine awards that ALSO made it to us by our initial deadline. That was beyond impressive and they have a new customer for life.

I'm very shocked and disappointed in the way that your sales rep Perry conduct business over the…read morephone. I'm a small business owner and in no way would I ever have anyone working for me to be rude and condescending with a customer. I never write reviews but after the call with him this morning,it was imperative that I inform the owners of how insulting Perry was with me. I hope you all understand the importance of customer service and how you treat people. No one should ever treat anyone like that. Very disappointed in a family owned business.

Berilian Jewelers is in a league of its own. I recently purchased a custom oval engagement ring and…read morewedding band set from them (pictured), and the results are absolutely breathtaking. The "unreal" brilliance and precision of these pieces speak for themselves. ​I've had various pieces of jewelry work done here as well, and I can confidently say they are true masters of the craft. Whether it's a complex repair or a custom build, their technical skill is world-class. It's rare to find a jeweler that offers this level of elite, high-end artistry at such a fair and honest price point. ​The service is impeccable--professional, knowledgeable, and deeply personal. They provide an upscale experience that makes you feel like their most important client every time you walk through the door. If you want master-level jewelry and a team you can actually trust, this is the only place to go.

Replaced battery for a couple of watches. It was a quick and smooth experience…read more They also have a decent collection of diamond jewelry and would definitely like to bring wifey in here to see if she likes something.